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Journal : yume journal of management

The Effect Of Emotional Intelligence, Work–Life Balance, And Job Satisfaction On Employee Engagement Among Generation Z Workers In Denpasar Lestari, Ni Putu Intan; Saputra, I Gusti Ngurah Widya Hadi; Sutrisni, Ketut Elly; Pradhana, I Putu Dharmawan
YUME : Journal of Management Vol 9, No 2
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yume.v9i2.11513

Abstract

Employee engagement is essential for sustaining organizational performance, particularly among Generation Z employees who have distinct work expectations and values. The rapid growth of the service and tourism sector in Denpasar requires organizations to understand key psychological and organizational factors that foster engagement among young workers. Emotional Intelligence, Work Life Balance, and Job Satisfaction are considered important resources within the Job Demands Resources framework that can strengthen motivation and work involvement.This study examines the influence of Emotional Intelligence, Work Life Balance, and Job Satisfaction on Employee Engagement among Generation Z employees in Denpasar. A quantitative explanatory approach was used, with data collected through structured questionnaires from employees in the service and tourism industries. Multiple regression analysis was applied to assess both partial and simultaneous relationships among the variables.The results show that Emotional Intelligence, Work Life Balance, and Job Satisfaction positively affect Employee Engagement, with Work Life Balance emerging as the most influential factor. This reflects Generation Z’s strong preference for flexibility and psychological well-being. Emotional Intelligence enhances resilience and interpersonal effectiveness, while Job Satisfaction strengthens motivation and attachment to work. These findings highlight the importance of integrating personal capabilities and supportive organizational practices to enhance engagement among Generation Z employees.
Co-Authors A.A. Istri Agung Maheswari, A.A. Istri Agung Adhitya, Sang Putu Dimas Adibah, Mawar Farah Agus Putu Abiyasa Anak Agung Ayu Intan Puspadewi Anak Agung Ayu Ngurah Sri Rahayu Gorda Anggareksa, I Putu Yoga Ariska Amanda Putri Ayu Sri Swadesi, Ni Komang Bagus Gede Ari Rama Baskara, I Wayan Deano Wetha Berliana Putri, Ni Kadek Dea Budiana, I Nyoman Charles Triyono Mula Dela Andiniyanti Desak Made Sukarnasih Dewi, Putu Sasmita Dimastari, Ni Nyoman Ezzerouali, Souad Ahmed Gorda, A.A.A. Ngr Sri Rahayu I Gede Agus Kurniawan I Gusti Agung Ayu Mas Triwulandari I Gusti Ayu Eviani Yuliantari I Gusti Ayu Putu Gita Savitri I Gusti Ngurah Widya Hadi Saputra I Komang Adi Saputra I Made Suidarma I Nyoman Kusuma Adnyana Mahaputra I Putu Dharmawan Pradhana Ida Ayu Dwi Indah Jayanti Ida Ayu Oka Martini Ivan Ardiyanto Wiguna Kadek Januarsa Adi Sudharma Kadek Julia Mahadewi Kadek Julia Mahadewi Komang Ayu Mega Cahyaningrum Komang Ratih, Dewa Ayu Lestari, Ni Putu Intan Luh Ketut Sintya Indah Sukma Dewi M Doni Permana Putra Made Kembar Sri Budhi Mahyuni, Luh Putu Martini , Ida Ayu Oka Mbalur, Nicolas Roing Miranatha, Angelica Karla Ni Kadek Ratna Sari Ni Ketut Ajeng Ayu Pramita Sari Ni Ketut Manik Ulandari Ni Made Dhian Rani Yulianti Ni Made Prihanadi Dwi Surya Putri Ni Putu Nina Eka Lestari Ni Putu Sawitri Nandari Ni Putu Sintiya Puspitasari Ni Putu Yunita Anggreswari Ni Wayan Lasmi Niartini, Ni Kadek Wika NK Jaya NK Jaya, NK Nuning Indah Pratiwi Nuraga, Ketut Nyoman Tresha Ifany Putri Pucangan Parasari, Nyoman Sri Manik Prasada, Dewa Krisna Putra, Komang Satria Wibawa Putri, Ariska Amanda Putu Pande Ayu Sintya Mahadewi Satria, Wahyu Indra Shudarma, Kadek Januarsa Adi Subagyo, Wahyu Tee-anastacio, Princess Alyssa Veronika Frinka Rambo Wahyu Indra Satria Wayan Suderana Wicaksana, William Gagas Wiguna, Ivan Ardiyanto Yoshi, I Ketut