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All Journal Maksimum : Media Akuntansi Universitas Muhammadiyah Semarang Bulletin of Electrical Engineering and Informatics JMM17: Jurnal Ilmu Ekonomi dan Manajemen Prosiding Semnastek Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Owner : Riset dan Jurnal Akuntansi Jurnal Surya Masyarakat Jurnal Teknologi Sistem Informasi dan Aplikasi Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Warta Penelitian Perhubungan GEMA EKONOMI Asia Pacific Fraud Journal Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Ilmiah Manajemen Kesatuan JBMR: Journal of Business and Management Review jurnal syntax admiration Jurnal Surya Masyarakat Journal of Intelligent Computing and Health Informatics (JICHI) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Multicience juremi: jurnal riset ekonomi JURNAL ILMIAH GLOBAL EDUCATION Action Research Literate (ARL) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Journal of Management and Business Jurnal Cakrawala Ilmiah Economic Reviews Journal Jurnal Inspirasi Binsis dan Manajemen Jurnal Publikasi Ilmu Komputer dan Multimedia Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Pendidikan Indonesia (Japendi) Jurnal Pendidikan dan Pengabdian Masyarakat Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Prosiding Seminar Nasional Unimus Jurnal Muria Pengabdian Masyarakat J-CEKI Ulil Albab
Safuan Safuan
Fakultas Ekonomi Dan Bisnis, Universitas Esa Unggul
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Optimasi Kualitas Pelayanan dan Jasa: Tinjauan Implementasi Quality Function Deployment Ananda Lilianti; Safuan Safuan
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 4 No. 3 (2024): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v4i3.893

Abstract

The study investigates the implementation of Quality Function Deployment (QFD) in improving the quality of services in various service sectors. By analyzing 18 articles in national journals, the study identifies key factors that influence QFD implementation, such as employee training, infrastructure development, and customer satisfaction management. The results show that QFD is effective in improving customer satisfaction and optimizing service performance, with most common applications occurring in the transportation, banking, and health sectors. The implications of this research are the importance of continuous adaptation and innovation strategies in the face of competition in an increasingly competitive service market.
PENERAPAN PRINSIP KAIZEN TERHADAP PENGEMBANGAN KUALITAS SUMBER DAYA MANUSIA BIDANG PARIWISATA Meries Muhammad; Safuan S
Juremi: Jurnal Riset Ekonomi Vol. 4 No. 1: Juli 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Prinsip kaizen pada intinya memiliki pendekatan yang menekankan kepada kinerja yang berjenjang untuk perbaikan dan perubahan guna menciptakan inovasi-inovasi penting dalam melakukan pengelolaan serta meningkatkan sumber daya manusia (SDM) berkualitas didalam lingkungan yang terus mengalami perubahan signifikan. Tujuan penelitian adalah untuk memahami peran prinsip kaizen untuk meningkatkan kualitas SDM disuatu organisasi terkait. Studi literature sebagai metode penelitian yang digunakan, Dimana bahan-bahan penelitian diambil daripada kajian terdahulu dengan analisis deskriptif penelitian. Hasil dari penelitian ini menunjukkan bahwa prinsip kaizen dapat diterapkan diberbagai kondisi dalam sebuah organisasi serta berperan penting meningkatkan kualitas SDM. Dengan menerapkan prinsip kaizen secara terstruktur dan kontinyu/berkesinambungan dengan optimal maka dapat hal ini bisa membuat rancangan melalui program Pendidikan dan pelatihan yang efektif, mengubah sikap dan perilaku secara personal, serta mampu menciptakan lingkungan pembelajaran dengan keterbaruan inovasi organisasi ini dapat meningkatkan kualitas SDM suatu sektor bidang atau organisasi dengan lebih baik utamanya untuk individu maupun kelompok tertentu
Implementasi Total Quality Management dalam Meningkatkan Daya Saing Perusahaan Annisa Insyaroh Lu’luil Maknun; Najla Mahirah Asmedi; Safuan Safuan
Jurnal Syntax Admiration Vol. 5 No. 8 (2024): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v5i8.1507

Abstract

This research examines the effect of implementing Total Quality Management (TQM) on company competitiveness. The results show that TQM has a significant and positive effect on increasing competitiveness and company performance. Key contributing factors include customer focus, continuous system improvement, education and training, and employee involvement and empowerment. TQM improves various aspects of competitiveness such as operational efficiency, innovation, customer satisfaction, productivity and product quality. Effective strategies to overcome TQM implementation challenges include top management commitment, development of a quality culture, gradual implementation, effective communication, use of quality tools, continuous evaluation, and encouraging innovation. The research also discusses the impact of TQM on supply chain management and the importance of data-based decision making. In conclusion, effective TQM implementation can significantly increase a company's competitiveness in an increasingly competitive global market.
PERANCANGAN SISTEM INFORMASI KEHADIRAN MAHASISWA MENGGUNAKAN FINGERPRINT DAN PHP DI PROGRAM STUDI INFORMATIKA UNIVERSITAS MUHAMMADIYAH SEMARANG Safuan Safuan; Luqman Assaffat
Jurnal Publikasi Ilmu Komputer dan Multimedia Vol 1 No 2 (2022): Mei : Jurnal Publikasi Ilmu Komputer dan Multimedia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (744.476 KB) | DOI: 10.55606/jupikom.v1i2.726

Abstract

The need for student attendance information on campus is the main factor of success academic process. Often there are validation and identification errors in student attendance process (human error or manipulation process) and the slowness of the information obtained, because attendance is recorded manually in every class. This has an impact on the success of the academic process directly and society at large. Due to the importance of attendance information, various research has offered a system in the student attendance process, with various technology. One of the popular technologies and believed to validate and identify well are fingerprints. Therefore, this paper proposes the introduction of absenteeism system on campus by utilizing fingerprint technology that is integrated with PHP programming and MySQL database. This research uses Fingerprint FP Personnel Revo V4.0 as a means of identifying student data when absent. The system will display student attendance quickly so that the attendance recapitulation process can be obtained in a short time. This system is applied to the Informatics study program at the Faculty of Engineering, University of Muhammadiyah Semarang
Expert System for Diagnosis Pregnancy Disorders using Forward Chaining Method Based on Android Safitri, Dina; Safuan, Safuan; Assaffat, Luqman
Journal of Intelligent Computing & Health Informatics Vol 4, No 2 (2023): September
Publisher : Universitas Muhammadiyah Semarang Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/jichi.v4i2.13013

Abstract

Technology's rapid evolution has extended its impact into the healthcare field, including the development of artificial intelligence-based expert systems designed to streamline the work processes of nurses and obstetricians. In this research, we use the forward chaining method to build an android-based expert system for diagnosing fetal disorders in pregnant women. This system is made for ease of use on mobile devices by targeting pregnant women where this application provides a self-detection mechanism for pregnancy abnormalities. The test results show a high level of respondent satisfaction with this expert system application, with an average score of 90.16%, indicating a strong acceptance of the quality and functionality of the application. It can be concluded that our proposed expert system application shows a positive response from respondents and is considered successful in providing pregnancy diagnosis services independently.
Feature selection in P2P lending for default prediction using grey wolf optimization and machine learning Sam'an, Muhammad; Safuan, Safuan; Munsarif, Muhammad
Bulletin of Electrical Engineering and Informatics Vol 13, No 5: October 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v13i5.7651

Abstract

Online loan services like peer-to-peer (P2P) lending enable lenders to transact without bank intermediaries. Predicting which lenders are likely to default is crucial to avoid bankruptcy since lenders bear the risk of default. However, this task becomes challenging when the P2P lending dataset contains numer- ous features. The prediction performance could be improved if the dataset fea- tures are relevant. Hence, applying feature selection to remove redundant and irrelevant features is essential. This paper introduces a novel wrapper feature selection model to identify the optimal feature subset for predicting defaults in P2P lending. The proposed method includes two main phases: feature selection and classification. Initially, grey wolf optimization (GWO) is used to select the best features in P2P lending datasets. Then, the fitness function of GWO is as- sessed using ten different machine learning (ML) models. Experimental results indicate that the proposed model outperforms previous related work, achieving average accuracy, recall, precision, and F1-score of 96.77%, 80.73%, 97.52%, and 80.06%, respectively.
Pelatihan Literasi Digital Guru SD & MI Al Hikmah untuk Menciptakan Pembelajaran Aktif Aimah, Siti; Mulyadi, Dodi; Safuan, Safuan; Nur, Aufa Rafika; Tihurua, Nurul Inayah; Az Zahra, Ullayah Fathina; Najikha, Anggi Uswatun; Oktaviani, Irma; Nugroho, Reesky Adi; Rupiah, Sri Nikmatu; Sobirin, Sobirin; Utomo, Cicilia San San Indah Nilla; Arumsari, Maria Dewi
Jurnal Surya Masyarakat Vol 6, No 1 (2023): November 2023
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/jsm.6.1.2023.1-10

Abstract

The impact of the Covid-19 pandemic on the education system has altered from face-to-face learning to online learning. The sudden pandemic made teachers underprepared either psychologically or pedagogically to teach online learning. Many teachers often faced psychological pressure while preparing for online teaching due to the lack of digital literacy. Teachers now have to overcome pressures for understanding digital literacy. Teachers have issues with: 1) the lack of digital literacy mastery and/or the utilization of digital learning platforms, and 2) the lack of teachers’ ability in creating meaningful learning through the use of digital technology and/or interactive multimedia. By providing the 33 teachers with support and training in digital literacy, those issues could be resolved. The assistance is focused on how to use digital learning platforms and produce android learning and interactive multimedia videos to support the learning process in the classroom. The findings showed that teachers are becoming more knowledgeable about digital literacy, particularly as it relates to the utilization of digital learning platforms and the creation of android learning videos and interactive multimedia learning videos to support the learning process in the classroom. Through the use of digital learning platforms in the classroom, teachers can provide meaningful learning experiences to students and students can actively engage in the learning process. In addition, digital literacy helps teachers increase students’ enthusiasm in the classroom, and students’ autonomous learning.
Peningkatan Kompetensi Guru Madrasah Ibtidayah Duren dan Sabilul Huda Bandungan melalui Pelatihan Pembelajaran Berbasis Teknologi Informasi Ilham, Ahmad; Fathurrohman, Akhmad; Sam'an, Muhammad; Safuan, Safuan; Munsarif, Muhammad; Assaffat, Luqman; Kindarto, Asdani; Ramadhani, Arfido; Adinullhaq, Juyus Muhammad; Febrianto, Febrianto; Nurmantoro, Irvan; Ardhani, Yevi Alviatul; Ariyanto, Nova
Jurnal Surya Masyarakat Vol 5, No 2 (2023): Mei 2023
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/jsm.5.2.2023.264-269

Abstract

Madrasah Ibtidaiyah (MI) Duren Village and Sabilul Huda Jimbaran Bandungan District Semarang Regency want to produce quality graduates. However, the competence of teachers is still conventional learning aids so the learning process is not optimal. To answer this problem, the Department of Informatics, Faculty of Engineering at Universitas Muhammadiyah Semarang, Indonesia proposed information technology-based learning training activities for madrasah teachers. The purpose program is to strengthen human resources for teachers in MI Desa Duren and Sabilul Huda Jimbaran. The proposed program is divided into three learning schemes, (1) interactive presentation media, (2) online classroom learning, and (3) online learning evaluation. The results of this program are that the participants proved to be able to produce effective, elaborative, and interactive teaching materials based on information technology so that students are not bored and enthusiastic about following lessons in the classroom. It can be cancluded the program with the theme "Strengthening Teacher Competencies Through Information Technology-Based Learning Training" can overcome problems in Madrasah Ibtidaiyah (MI) Duren Village and Sabilul Huda Jimbaran Bandungan District Semarang Regency.
The Influence Of Organizational Culture And Work Environment On Employee Performance With Work Motivation As A Variable Intervening Ismartaya, Ismartaya; Kartini, Tini; Safuan, Safuan; Halizah, Insani Nur; Apriyadi, Darmawan
Jurnal Manajemen Industri dan Logistik inpress publication
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

To ascertain the overall, direct, and indirect effects of organisational culture and work environment on employee performance as measured by work motivation Discover the impact of work motivation intervening variables that mediate between organisational culture and work environment and employee performance at PT Lintang Gemini Abadi. Discover the impact of work motivation intervening variables that mediate between organisational culture and work environment and employee performance at PT Lintang Gemini Abadi.This study aims to ascertain the effect of work motivation intervening variables that mediate between organisational culture and work environment on employee performance at PT Lintang Gemini Abadi. It also aims to ascertain the direct, indirect, and overall influence of organisational culture and work environment on employee performance through work motivation. In this study, 100 respondents made up the sample—a proposed random sampling. The programme Microsoft Office Excel was used to transform ordinal data into metric data on an interval scale using the Method of Successive Interval (MSI). analysis of data employing path analysis (Path Analysys), verification analysis, descriptive analysis, and analysisUsing the IBM SPPS Version 25.00 programme, do the Sobel Test for variables that may be interfering. The study's findings demonstrate that organisational culture and work environment have a positive and significant impact on job motivation at the same time. Work motivation is positively and significantly impacted by organisational culture. Work motivation is positively and significantly impacted by the workplace environment. Employee performance is positively and significantly impacted by organisational culture. Employee performance is positively and significantly impacted by the workplace. Employee performance is positively and significantly impacted by work motivation. The workplace environment has the power to moderate employee performance through job motivation, whereas organisational culture is unable to do so.
Tinjauan Pustaka Dampak Keandalan E-Servqual Terhadap Kepuasan Pelanggan Dalam E-Commerce Indra Wulan; Safuan Safuan; Erwin Erwin
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 7 No 2 (2024): Artikel Periode Research Juli 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v7i2.1734

Abstract

The 84% dissatisfaction rate of e-commerce customers in Indonesia is an important indicator for e-commerce managers to improve service performance and build lasting relationships with online consumers. Various methods can be used by companies to evaluate service quality, and one of the popular ones is E-SERVQUAL. This research uses a qualitative method with a systematic literature review, it is hoped that business practitioners can gain insight into the factors that affect Servqual reliability and customer satisfaction in e-commerce. This research uses the Google Scholar platform to obtain literature, resulting in 7 relevant scientific articles. Converging literature findings over the past five years confirm that improvements in e-service quality consistently result in increased levels of consumer satisfaction with different e-commerce platforms. Online business has played an important role in digital marketing, yet many companies have yet to maximise its potential. With the continuous development in the competitive e-commerce industry, service quality is the key to winning over customers. Companies must be responsive to digital trends and utilise new technologies to improve efficiency and effectiveness. Although this study has provided an overview of e-servqual and customer satisfaction in Indonesian e-commerce, future quantitative research would be beneficial to complement the findings and provide deeper insights with quantitative research with methods such as surveys or experiments recommended to examine cause-and-effect relationships and measure variables numerically. Future research could explore less common e-commerce business models, such as crowdfunding platforms, social e-commerce, or specialised online marketplaces.
Co-Authors ., Budiandru Abdul Haeba Ramli, Abdul Haeba Adi Nugroho Adinullhaq, Juyus Muhammad Agung Kuncoro Budi Ahmad Nurpuad Ahyana, Afan Arga Akhmad Fathurohman Akhmad Fathurrohman ALFAHMI RISTIANTO Alkadhim Alhabshy, Musa Alkadhim Alhabsy, Musa Almira Rizqia Ananda Lilianti Andhika Ramanda Andhika Ramanda Andreas Anggana, Muhammad Wahyu Annisa Insyaroh Lu’luil Maknun Ardhani, Yevi Alviatul ARIEF RISTIA PENGESTU Ariyanto Kusuma Ariyanto Kusuma Ariyanto, Nova Arumsari, Maria Dewi Aryanda Aryanda Aryani Aryani Az Zahra, Ullayah Fathina Budhi Hascaryo Iskandar Budiandru . Budiandru Budiandru Budiandru Budiandru Budiandru, Budiandru Cahyandaru, Paulus Chicie Cornellius, Josephin Cut Ita Zahara, Cut Ita Darmawan Apriyadi, Darmawan David Christian Dea Maulidta Deni Rahman Dian Ayu Puspita Didiet Soediyoto Dini Cahyandari Dodi Mulyadi Ebeneser, Auriand Edi Hamdi Elmie Elmie Erwin Erwin Farah Salsabila Nazhifah Fatemma Azzahra Fathurahman, Akhmad Febrianto Febrianto, Febrianto Firmasyah, Teguh Gorlyana, Winna Dwi Habsari, Safa Putri Hadisaputra Hadisaputra Hafnati, Nurul Halizah, Insani Nur Hanalia Prameswary Hani Septiani Hani Septiani Hendra Utama Hidayanti, Linna Ika Amalia, Ika Ilham, Ahmad Indah Mardiana Indra Wulan Irma Oktaviani, Irma Irman Hermadi Ismartaya Ismartaya Ismartaya, Ismartaya Ismiati Nurul Habibah Janson Pangaribuan Jayawarsa, A.A. Ketut Juan William Juan William Kartini, Tini Kasmir Kasmir Kasmir Kasmir Khaqim Nurjawahir Kindarto, Asdani Kurnia, Janu Yogi Lita Noveria Lukman Assaffat Luqman Assaffat Luqman Assaffat M. Azmi Lesmana Mala Septiani Malviyola el barqa Meries Muhammad MEYDIA MEYDIA Mia Umniyyaatus Sa’adah Ibnu Nawawiyah Mohamad Arief Budiana Muallifah, Siti Muhammad Faisal Tuheteru Muhammad Munsarif Muhammad Sam'an Muhammad Sam’an Munsarif, Muhammad Musa Alkadhim Alhabshy Musa Alkadhim Alhabshy Musa Alkadhim Alhabshy Musa Alkadhim Alhabsy Musa Alkhadim Alhabsy Musa Alkhadimi Alhabsy Musa Musa Najikha, Anggi Uswatun Najla Mahirah Asmedi Nina Lestari Nina Lestari Nopinus Andereas Purba Nugroho, Reesky Adi Nur Afni Safarina Nur Afni Safarina, Nur Afni Nur, Aufa Rafika Nurmantoro, Irvan Paradiba Paradiba Pramuja Sigit Wahono Pulung Adi Nugroho Purwa Saputra, Datep Qonita, Sarah Ramadhani, Arfido Ramadhani, Rima Dias Rilasanti, Estu Aulia Rini Alawiyah Rini Rini Risma Indriyanti Riyanto Riyanto Roviuddin Roviuddin Rupiah, Sri Nikmatu Ryan Aldi Prasetiyo Sabana, Syofyan Hardi Safa Putri Habsari Safitri, Dina Sam’an, Muhammad Sarfudin, Slamet Siti Nurfalah Sobirin Sobirin Subagyo, Imam Suphita Yasoladdha Widjaja Syaifani, M. Amin Takrim, Muhammad Tanti Suteja Taufik Hidayat Tedi Kurnia Teku Dede Ariyanto Tihurua, Nurul Inayah Tina Mardiana Titin Hasanah Titin Hasanah Tondi Alkadri Usman Putranto Utomo, Cicilia San San Indah Nilla Utomo, Satrio Valenthreeas Hijriyana Victoria, Irene Widodo Widodo Willi Willi Winahyu supriyatno Yara Andita Anastasya Yoga Aditya Pambudi Yoga Aditya Pambudi Yudhatama, Thoriq Firza Yulian Alexander Yusnaini Yusnaini Zikri, Afdhalul