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All Journal Journal Of Management Science (JMAS) Jurnal Mantik International Journal of Economics, Business and Accounting Research (IJEBAR) Ilomata International Journal of Management Ilomata International Journal of Management Jurnal Pengabdian Masyarakat (ABDIRA) Jurnal Ekonomi Journal of Management and Digital Business Capacitarea : Jurnal Pengabdian Kepada Masyarakat Jurnal Multidisiplin West Science Madani: Multidisciplinary Scientific Journal Journal of Educational Management Research Socius: Social Sciences Research Journal Mutiara : Jurnal Ilmiah Multidisiplin Indonesia El-Mujtama: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Multidisiplin Ulil Albab Primary Journal of Multidisciplinary Research
Dody Pratama Marumpe
Faculty Of Economics And Business, Universitas Tanjungpura
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Journal : Journal Of Management Science (JMAS)

 1 
Exploring job hopping in Indonesian generation z: Grit, perceived organizational support, and job satisfaction Aulia, Nurul; Daud, Ilzar; Marumpe, Dody Pratama
Junal Ilmu Manajemen Vol 8 No 1 (2025): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v8i1.591

Abstract

The phenomenon of job hopping is a challenge for organizations today, especially within the Generation Z workforce in Indonesia. This study aims to examine the effects of grit and perceived organizational support on job-hopping intentions, with job satisfaction as a mediating variable. A quantitative method was used to collect data through questionnaires distributed to 200 Generation Z employees working in Indonesian companies for less than two years. Data analysis was conducted using structural equation modeling (SEM) with AMOS 26 software. The results indicate that grit has a significant positive relationship with job hopping intentions, while perceived organizational support shows a significant negative relationship with job hopping intentions. Additionally, job satisfaction mediates the relationship between grit, perceived organizational support, and job hopping intentions. These findings provide insights for organizations on how to increase job satisfaction and organizational support to reduce the intention of Generation Z employees in Indonesia to change jobs.
Impact of psychological contract breach and ethical leadership on turnover intention: Emotional exhaustion as mediator Ivana, Priska Riafinola; Marumpe, Dody Pratama; Daud, Ilzar; Yakin, Ikram
Junal Ilmu Manajemen Vol 8 No 1 (2025): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v8i1.601

Abstract

This study analyses the influence of psychological contract breach and ethical leadership on employee Turnover Intention, with emotional exhaustion as a mediator, in the Indonesian state-owned banking sector, including Bank Mandiri, Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), and Bank Tabungan Negara (BTN). The approach used is quantitative with associative methods, and data analysis using Structural Equation Modeling (SEM) with AMOS 26 software. Data were collected through a Google Form questionnaire with a Likert scale of 1-5 from 206 employees who met specific criteria: Respondents are Indonesian citizens, Respondents work at state-owned banks (Bank Mandiri, BRI, BNI, BTN) in Indonesia, Respondents are still actively working, and Respondents have a minimum work period of one year at the bank. The results showed that psychological contract breach significantly positively affects emotional exhaustion, which impacts Turnover Intention. On the other hand, ethical leadership was shown to affect emotional exhaustion and turnover intention significantly negatively. Although psychological contract breach does not significantly affect turnover intention, emotional exhaustion is a mediator, linking psychological contract breach and ethical leadership with turnover intention. This study provides insights for Indonesia's state-owned banking sector into the factors that influence employee turnover intention, as well as helping to develop more effective employee retention strategies, thereby enhancing workforce stability and, in turn, supporting economic growth through improved performance.
The influence of brand image and service features on e-wallet reuse intention (study of gopay e-wallet users) Asy Syifa, Alifiya Adhiya; Malini, Helma; Purmono, Bintoro Bagus; Barkah, Barkah; Marumpe, Dody Pratama
Junal Ilmu Manajemen Vol 7 No 1 (2024): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v7i1.376

Abstract

Technological advances have significantly influenced individual behavioral tendencies in transactional activities, for example, e-wallet payments. E- wallet payments can potentially increase online consumer transactions' convenience, practicality, speed, and security. Gopay offers a comprehensive range of non-cash payment services through one platform in Indonesia, covering many transactions, including transportation, money transfers, online shopping, transactions at affiliated merchants, savings, and monthly bill payments. The objective of this study is to analyse the impact of brand image and service features on the reuse intention the Gopay e-wallet. Additionally, customer satisfaction will be investigated as a mediating in this relationship. The research sample consists of persons who possess the Gopay e-wallet application. A total of 233 participants were involved in the survey as the means of data collecting. The study utilised purposive sampling as the sampling method, employing the Structural Equation Modelling (SEM) and AMOS statistical methodologies. The result of the study indicate that Brand Image has a significant positive impact on Reuse Intention. Service features also exhibit a significant positive influence on reuse intention. Customer satisfaction demonstrates a significant positive impact on reuse intention. Brand Image additionally has a significant positive impact on customer satisfaction. Service features exert a positive and significant influence on customer satisfaction. Meanwhile, customer satisfaction mediates the relationship between Brand Image and reuse intention. Customer satisfaction also serves as a mediator between service features and reuse intention.
Co-Authors Adelia, Steven Adinda, Gadis Tri Afrida dewinta Ahmad Fathoni Ahmad Shalahuddin, Ahmad Albert Lianto Aldy, Aldy Ana Fitriana Angelina, Deva Anwar Azazi Aprija, Een Arman Jaya Asari, Rika Asy Syifa, Alifiya Adhiya Augustine, Intanie Balqis, Nawal Barkah Barkah Barkah, Barkah Benidikto, Markus Iman Bintoro Bagus Purmono Bosrin, Adrian Damayanti, Nurlia Eka Daud, Ilzar Efa Irdhayanti Erna Listiana Erna Listiana Fachry Abda El Rahman Fajar, Alfan Fitonia, Blessita Putri Hasanudin Hasanudin Hasanudin Helma Malini, Helma Henbuluh, Genos Moretto Ikram Yakin Ilzar Daud Irdhayanti, Efa Istikarani, Miranda Ivana, Priska Riafinola Izza Haniyah Karsim, Karsim KURNIA KURNIA, KURNIA M. Irfani Hendri Manurung, Jesaya Herlangga Mazayatul Mufrihah B11212091 Melvina, Via Mualis, Rizky Septian Muhammad Afif Muhammad Rinaldi Nabila, Amaninda Jihan Nur Afifah Pangestu, Victor Kurniawan Purmono, Bintoro Bagus Putra, Mahesa Ekha Putra, Reinaldo Dede Rahmaniar, Desi Raihantama, Octa Ramadania Ramadhani, Hanif Fariz Rika, Septiani Syari, Nadia Ukti Titik Rosnani Visto, Yohanes Welim Hansen Wisnu Prasetyo