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Manajemen Strategis Rumah Sakit Berbasis Analisis SWOT untuk Peningkatan Kualitas Pelayanan Putu Prayoga Tantra; Arie Piet Yeuwun; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6632

Abstract

Increasing competition among hospitals, rising demands for service quality, and changes in healthcare regulations and financing systems require hospitals to implement effective strategic management. One strategic approach widely discussed in the literature is Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis. This article aims to examine hospital strategic management based on SWOT analysis as a conceptual framework for improving service quality. The research employs a library research method with a descriptive-analytical approach. Data were obtained from relevant scientific literature, including textbooks, national and international journal articles, and official documents related to strategic management, hospital management, SWOT analysis, and healthcare service quality. Data analysis was conducted through identification, comparison, and synthesis of key concepts and theoretical perspectives. The results indicate that SWOT-based strategic management provides a systematic framework for understanding internal and external conditions of hospitals and supports the formulation of strategic directions oriented toward service quality improvement. The study concludes that SWOT analysis is conceptually relevant as a strategic management tool for hospitals in designing adaptive and sustainable service quality improvement strategies.
Implementasi Strategi Manajemen Talenta untuk Retensi Tenaga Medis Spesialis di Rumah Sakit Daerah Melalui Insentif dan Pengembangan Karier Putu Dewi Antari; Kurnia Datu Kanoena Lethe; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6659

Abstract

Limited availability and high turnover of medical specialists remain major challenges for regional hospitals in Indonesia, affecting the quality and continuity of health services. This study aims to analyze the role of talent management through incentives and career development in improving the retention of medical specialists in regional hospitals. The research employed a Systematic Literature Review (SLR) following the PRISMA 2020 guidelines. Literature searches were conducted across Scopus, PubMed, Google Scholar, and Sinta databases, covering publications from 2015 to 2025. A total of 52 articles that met the inclusion criteria were thematically analyzed. The findings indicate that integrated talent management practices, including strategic workforce planning, fair financial and non-financial incentives, and sustainable career development programs, have a significant impact on enhancing motivation, job satisfaction, and loyalty among medical specialists. In conclusion, effective retention strategies require synergy between talent management, competitive incentive systems, and continuous career development to ensure service quality and organizational sustainability in regional hospitals.
Kesenjangan Formulasi dan Implementasi Strategi Serta Dampaknya terhadap Kinerja Rumah Sakit Nden Zulvia Afifah; I Gede Sutawan; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6684

Abstract

Hospital performance is highly influenced by the alignment between strategy formulation and implementation, yet gaps often occur, affecting operational efficiency, service quality, and patient satisfaction. This study aims to analyze the strategy gap and its impact on hospital performance, as well as to identify factors influencing the success of strategy execution, including human resources, resource allocation, and information technology support. A Systematic Literature Review (SLR) approach was employed, analyzing 35 articles published between 2015 and 2025 from Scopus, PubMed, Google Scholar, and Sinta databases. The results indicate that strategy gaps are caused by limited communication, uneven resource allocation, varying staff capacities, and insufficient monitoring and technological support. Hospitals that successfully align strategy formulation and implementation through staff involvement, effective leadership, integrated management information systems, and well-structured career paths and incentives demonstrate significant improvements in operational efficiency, service quality, and patient satisfaction. The study concludes that strategy alignment is a key factor in enhancing hospital performance and recommends developing integrated strategies, strengthening human resource development programs, utilizing technology, and implementing continuous monitoring to minimize gaps and ensure high-quality healthcare services.  
Implementasi Manajemen Strategis Rumah Sakit untuk Menjaga Mutu Pelayanan dan Efisiensi Biaya Andre Kesuma; Tutwuri Handayani; Ristanti Pratiwi; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6703

Abstract

Limited availability and high turnover of medical specialists remain major challenges for regional hospitals in Indonesia, affecting the quality and continuity of health services. This study aims to analyze the role of talent management through incentives and career development in improving the retention of medical specialists in regional hospitals. The research employed a Systematic Literature Review (SLR) following the PRISMA 2020 guidelines. Literature searches were conducted across Scopus, PubMed, Google Scholar, and Sinta databases, covering publications from 2015 to 2025. A total of 52 articles that met the inclusion criteria were thematically analyzed. The findings indicate that integrated talent management practices, including strategic workforce planning, fair financial and non-financial incentives, and sustainable career development programs, have a significant impact on enhancing motivation, job satisfaction, and loyalty among medical specialists. In conclusion, effective retention strategies require synergy between talent management, competitive incentive systems, and continuous career development to ensure service quality and organizational sustainability in regional hospitals.  
Analisis Manajemen Strategi dalam Meningkatkan Daya Saing Rumah Sakit⁠ ⁠ I Gusti Ngurah Gede Swarga Prawira; Andini Shellawaty Nugraha; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6704

Abstract

The increasing complexity of competition in the healthcare industry requires hospitals to adopt adaptive and strategic management practices to enhance organizational competitiveness. This study aims to analyze the role of strategic management in improving hospital competitiveness through a Systematic Literature Review (SLR) approach. A total of 41 national and international scientific articles published between 2014 and 2025 were reviewed, sourced from Scopus, Web of Science, Google Scholar, and Sinta databases, following the PRISMA guidelines for literature selection. The synthesis of findings indicates that strategic management plays a significant role in strengthening hospital competitiveness through clear strategy formulation, consistent implementation, and continuous performance evaluation. Key factors contributing to competitive advantage include strategic leadership, adaptive organizational culture, effective human resource management, utilization of information technology, and integration between strategic planning and operational processes. The results emphasize that hospitals implementing strategic management comprehensively are better equipped to respond to environmental dynamics, improve service quality, and sustain competitive advantage in the long term. This study highlights the importance of strategic management as a foundational element in modern hospital governance and provides a conceptual basis for future empirical research in healthcare management.
Implementasi Manajemen Strategi dalam Meningkatkan Pendapatan Rumah Sakit : Tinjauan Literatur Frety Tiurma Ara; Khoirunnisa Siregar; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6705

Abstract

The implementation of strategic management has become an important approach for hospitals to improve revenue amid an increasingly competitive healthcare environment. This study aims to examine the role of strategic management in enhancing hospital revenue through a systematic literature review. The study employed a Systematic Literature Review (SLR) method following the PRISMA 2020 guidelines. Articles were retrieved from Scopus, PubMed, Google Scholar, and Sinta databases, covering publications from 2020 to 2025. The selection process resulted in 47 articles that were analyzed thematically. The findings indicate that strategic management contributes to hospital revenue improvement through comprehensive strategic planning, consistent strategy implementation, effective resource management, and continuous performance evaluation. Hospitals that successfully align organizational strategies with operational decision-making tend to achieve more stable financial performance and greater adaptability to environmental changes. These findings highlight the importance of strategic management as a long-term managerial framework to support financial sustainability and competitiveness in hospitals.
Transformasi Digital sebagai Strategi Keunggulan Kompetitif Rumah Sakit di Era Jaminan Kesehatan Nasional : Tinjauan Literatur Lydia Gloriani Lethe; Tito Santana; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6706

Abstract

Digital transformation has become a crucial strategy for hospitals to improve efficiency, service quality, and competitiveness in the era of the National Health Insurance (Jaminan Kesehatan Nasional, JKN). The implementation of the INA-CBGs payment system requires hospitals to manage resources efficiently, making digital technologies a key source of competitive advantage. This study aims to examine the role of digital transformation as a competitive strategy for hospitals within the JKN context through a Systematic Literature Review (SLR). Literature was collected from Scopus, PubMed, Google Scholar, and Sinta databases following the PRISMA 2020 guidelines. Out of 835 identified articles, 38 studies met the inclusion criteria and were analyzed thematically. The findings indicate that digital transformation enhances operational efficiency, service quality, decision-making accuracy, and patient satisfaction. The adoption of hospital information systems, electronic medical records, and telemedicine supports service differentiation and strengthens hospital competitiveness. Successful digital transformation depends on strategic alignment, human resource readiness, leadership commitment, and effective information technology governance. This study concludes that digital transformation is a key managerial strategy for achieving sustainable competitive advantage in hospitals under the JKN system.
The Influence of Information Technology, Leadership Style, and Collaboration on Clinic Income Levels, Mediated by Work Quality : (A Study at Ibumas Clinic, Tanjung Pinang) Liud, Siumiany; Bayu Wahyudi; Yani Restiani Widjaja
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 4 No 2 (2026): 2026
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v4i2.5498

Abstract

The increasing need for efficient health service management encourages clinics to optimize organizational resources in order to improve financial performance. This study analyzes the influence of information technology, leadership style, and collaboration on clinic income with work quality acting as a mediating variable at Klinik Ibumas Tanjung Pinang. The research employed a quantitative explanatory approach using Structural Equation Modeling–Partial Least Square (SEM-PLS) with 70 respondents consisting of health workers and administrative staff selected through simple random sampling. The findings reveal that information technology, leadership style, and collaboration have a positive and significant effect on work quality, and these variables also positively influence clinic income. Work quality further demonstrates a significant effect on clinic income and mediates the relationship between information technology, leadership style, collaboration, and clinic income. These results imply that strengthening digital technology utilization, adaptive leadership practices, and effective interprofessional collaboration can enhance employee work quality and contribute to improved clinic financial performance.
Co-Authors A Rohendi Abdurrahman Samarqandy Rasta Acep Rohendi Adams Desto Edison Nasseri Agus Sunarto Akbar Zein Al Ghozali Albar, La Ode Muhammad Amilia Devi Siregar Andini Shellawaty Nugraha Andre Kesuma Angela Azalia Trisna Putri Annisa Berlia Maharani Arie Piet Yeuwun Aryo Dwi Wicaksono Ayu Purnama Dewi Bahari, Eko Satrio Brillianty Putrisari Sudarman Chandra Permana Dale Anggara Dasrun Hidayat Denny Christian Lukas Edy Husnul Mujahid Ellyana Ellyana Enjuldella Marcrisna Rohrohmana Erliany Syaodih Evelin Vianetha Prima Snak Fanny Fardiyani Feronica Melinda Muskitta Fifi Noviana Frety Tiurma Ara Gede Pramana Yogi H Purwadhi Hans Ariel Satyana Hasni Hanifah Hery Siswanto I Gede Sutawan I Gusti Ngurah Gede Swarga Prawira I Putu Sudayasa Indah Dwi Mentari Ismi Kusuma Dewi Joko Pitoyo Josephine Fausta Nazuli Kasmanto Kasmanto Kharmi Juni Yanti Khoirunnisa Siregar Khusha Ibliyah Kuddi, Apriani Kurnia Datu Kanoena Lethe Listiana Dewi Sartika Liud, Siumiany Ludiwyk, Ludiwyk Lydia Gloriani Lethe Mairosa Nurul Fitriani Maria Hapa Maria Vita Widiyaningsih Mauriska Nara Sandi Muhammad Rakha Gustiawan Nayu Hestyna Wardany Nden Zulvia Afifah Noor Roziq Ghulam Perdana Purwadhi Purwadhi Purwadhi PurwadhiPurwadhi Putri Purnama Sari, Putri Purnama Putu Agustin Kusumawati Putu Dewi Antari Putu Prayoga Tantra Raka Indrabrata Setiawan Ramadhani, Annisa Dwi Magistra Ratna Indriana Donggori Raysha Ramadhani Reski Mulia Paramita Rian Andriani Ristanti Pratiwi Ropa Mustopa Nurrahman Salia Marvinia Salwiyadi Salwiyadi Sri Rahmawati Pontoh Sri Wahyuni Sapri Tia Oktavia Tito Santana Triandana Budi Wisesa Tutwuri Handayani Tyas Utami, Dhian Uci Intan Permatasari Ulfa Novirwan Viany, Viany Vivi Rizki Hensmit Worung, Ivan Master Wulan Ervinna Simanjuntak Yanuar Ermawati Yuan Ade Sukma Zakiyatun Murtafi'ah Hamzah