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Implementasi Manajemen Strategi dalam Meningkatkan Pendapatan Rumah Sakit : Tinjauan Literatur Frety Tiurma Ara; Khoirunnisa Siregar; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6705

Abstract

The implementation of strategic management has become an important approach for hospitals to improve revenue amid an increasingly competitive healthcare environment. This study aims to examine the role of strategic management in enhancing hospital revenue through a systematic literature review. The study employed a Systematic Literature Review (SLR) method following the PRISMA 2020 guidelines. Articles were retrieved from Scopus, PubMed, Google Scholar, and Sinta databases, covering publications from 2020 to 2025. The selection process resulted in 47 articles that were analyzed thematically. The findings indicate that strategic management contributes to hospital revenue improvement through comprehensive strategic planning, consistent strategy implementation, effective resource management, and continuous performance evaluation. Hospitals that successfully align organizational strategies with operational decision-making tend to achieve more stable financial performance and greater adaptability to environmental changes. These findings highlight the importance of strategic management as a long-term managerial framework to support financial sustainability and competitiveness in hospitals.
Transformasi Digital sebagai Strategi Keunggulan Kompetitif Rumah Sakit di Era Jaminan Kesehatan Nasional : Tinjauan Literatur Lydia Gloriani Lethe; Tito Santana; Purwadhi Purwadhi; Yani Restiani Widjaja
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6706

Abstract

Digital transformation has become a crucial strategy for hospitals to improve efficiency, service quality, and competitiveness in the era of the National Health Insurance (Jaminan Kesehatan Nasional, JKN). The implementation of the INA-CBGs payment system requires hospitals to manage resources efficiently, making digital technologies a key source of competitive advantage. This study aims to examine the role of digital transformation as a competitive strategy for hospitals within the JKN context through a Systematic Literature Review (SLR). Literature was collected from Scopus, PubMed, Google Scholar, and Sinta databases following the PRISMA 2020 guidelines. Out of 835 identified articles, 38 studies met the inclusion criteria and were analyzed thematically. The findings indicate that digital transformation enhances operational efficiency, service quality, decision-making accuracy, and patient satisfaction. The adoption of hospital information systems, electronic medical records, and telemedicine supports service differentiation and strengthens hospital competitiveness. Successful digital transformation depends on strategic alignment, human resource readiness, leadership commitment, and effective information technology governance. This study concludes that digital transformation is a key managerial strategy for achieving sustainable competitive advantage in hospitals under the JKN system.
The Influence of Information Technology, Leadership Style, and Collaboration on Clinic Income Levels, Mediated by Work Quality : (A Study at Ibumas Clinic, Tanjung Pinang) Liud, Siumiany; Bayu Wahyudi; Yani Restiani Widjaja
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 4 No 2 (2026): 2026
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v4i2.5498

Abstract

The increasing need for efficient health service management encourages clinics to optimize organizational resources in order to improve financial performance. This study analyzes the influence of information technology, leadership style, and collaboration on clinic income with work quality acting as a mediating variable at Klinik Ibumas Tanjung Pinang. The research employed a quantitative explanatory approach using Structural Equation Modeling–Partial Least Square (SEM-PLS) with 70 respondents consisting of health workers and administrative staff selected through simple random sampling. The findings reveal that information technology, leadership style, and collaboration have a positive and significant effect on work quality, and these variables also positively influence clinic income. Work quality further demonstrates a significant effect on clinic income and mediates the relationship between information technology, leadership style, collaboration, and clinic income. These results imply that strengthening digital technology utilization, adaptive leadership practices, and effective interprofessional collaboration can enhance employee work quality and contribute to improved clinic financial performance.
Implementasi Balanced Scorecard sebagai Alat Pengukuran Kinerja di Rumah Sakit: Systematic Literature Review Purwadhi Purwadhi; Yani Restiani Widjaja; Denny Christian Lukas; Maria Hapa
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 2: Januari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i2.6149

Abstract

Balanced Scorecard (BSC) merupakan alat strategis yang populer dalam mengukur kinerja organisasi di berbagai sektor, termasuk sektor kesehatan. Penggunaan BSC di rumah sakit bertujuan untuk memberikan evaluasi kinerja yang menyeluruh melalui empat perspektif: finansial, pelanggan, proses internal, serta pembelajaran dan pertumbuhan. Penelitian ini bertujuan untuk meninjau literatur secara sistematis mengenai implementasi BSC sebagai alat pengukuran kinerja di rumah sakit, guna memahami efektivitas, tantangan, serta praktik terbaik yang telah diterapkan dalam konteks kesehatan. Pendekatan systematic literature review digunakan dengan mengumpulkan artikel dari basis data terkemuka, yaitu PubMed, Scopus, dan Google Scholar, yang membahas implementasi BSC di rumah sakit. Studi ini menyeleksi 50 artikel berdasarkan kriteria inklusi dan eksklusi yang ketat, menggunakan metode penyaringan PRISMA untuk mendapatkan literatur yang relevan dan dapat diandalkan. Hasil kajian menunjukkan bahwa BSC dapat meningkatkan efisiensi operasional, kepuasan pasien, serta pengembangan sumber daya manusia di rumah sakit. Tantangan seperti resistensi terhadap perubahan, keterbatasan anggaran, dan kurangnya pemahaman staf mengenai konsep BSC menjadi kendala. Studi ini menyarankan penerapan pendekatan yang disesuaikan dengan kebutuhan dan karakteristik spesifik rumah sakit untuk meningkatkan efektivitas BSC. Temuan ini diharapkan dapat menjadi acuan bagi manager RS dalam mengoptimalkan kinerja melalui BSC, serta memberikan landasan bagi penelitian selanjutnya untuk mengembangkan indikator yang lebih spesifik.
Penerapan Manajemen Strategi Perbedaan Tarif Layanan Klinik Gigi Swasta Masyarakat Lokal dan WNA Di Bali Ludiwyk Ludiwyk; Nayu Hestyna Wardany; Purwadhi Purwadhi; Yani Restiani Widjaja
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 3: Maret 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i3.6552

Abstract

Pariwisata medis saat ini sudah menjadi fenomena yang semakin populer, khususnya di destinasi wisata internasional seperti di Bali yang secara tidak langsung akan menarik wisatawan asing untuk melakukan layanan kesehatan. Indutsri layanan kesehatan di Bali, khususnya untuk praktek swasta dokter gigi menghadapi tantangan dalam menetapkan tarif yang kompetitif untuk masyarakat lokal dan turis. tidak hanya dalam menetapkan tarif, tapi juga adanya differential tarif yang ditetapkan antara masyarakat lokal dan wisatawan asing. Hal ini tentu membuat para pemegang klinik harus lebih bijak dalam menentukan tarif tanpa nantinya ada persepsi ketidakadilan dalam pelayanan di antara keduanya. Penelitian ini bertujuan untuk mempelajari strategi penetapan tarif diferensial, dampak nya terhadap persepsi pelanggan, dan efektivitasnya dalam meningkatkan profitabilitas tanpa mengorbankan keadilan layanan. Metode: Penelitian ini menggunakan pendekatan deskriptif kualitatif. Hasil: menunjukan bahwa tarif diferensial, jika dikelola dengan komunikasi yang transparan, dapat meningkatkan pendapatan hingga 30% tanpa menurunkan tingkat kepuasan pasien lokal.
Co-Authors A Rohendi Abdurrahman Samarqandy Rasta Adams Desto Edison Nasseri Agus Sunarto Akbar Zein Al Ghozali Albar, La Ode Muhammad Amilia Devi Siregar Andini Shellawaty Nugraha Andre Kesuma Angela Azalia Trisna Putri Annisa Berlia Maharani Arie Piet Yeuwun Aryo Dwi Wicaksono Ayu Purnama Dewi Bahari, Eko Satrio Brillianty Putrisari Sudarman Chandra Permana Dale Anggara Dasrun Hidayat Denny Christian Lukas Ellyana Ellyana Enjuldella Marcrisna Rohrohmana Erliany Syaodih Evelin Vianetha Prima Snak Fanny Fardiyani Feronica Melinda Muskitta Fifi Noviana Frety Tiurma Ara Gede Pramana Yogi H Purwadhi Hans Ariel Satyana Hasni Hanifah Hery Siswanto I Gede Sutawan I Gusti Ngurah Gede Swarga Prawira Indah Dwi Mentari Ismi Kusuma Dewi Joko Pitoyo Josephine Fausta Nazuli Kasmanto Kasmanto Kharmi Juni Yanti Khoirunnisa Siregar Khusha Ibliyah Kuddi, Apriani Kurnia Datu Kanoena Lethe Listiana Dewi Sartika Liud, Siumiany Ludiwyk Ludiwyk Ludiwyk, Ludiwyk Lydia Gloriani Lethe Mairosa Nurul Fitriani Maria Hapa Maria Vita Widiyaningsih Mauriska Nara Sandi Muhammad Rakha Gustiawan Nayu Hestyna Wardany Nden Zulvia Afifah Noor Roziq Ghulam Perdana Purwadhi Purwadhi Purwadhi PurwadhiPurwadhi Putri Purnama Sari, Putri Purnama Putu Dewi Antari Putu Prayoga Tantra Raka Indrabrata Setiawan Ramadhani, Annisa Dwi Magistra Ratna Indriana Donggori Raysha Ramadhani Reski Mulia Paramita Ristanti Pratiwi Ropa Mustopa Nurrahman Salia Marvinia Salwiyadi Salwiyadi Sri Rahmawati Pontoh Sri Wahyuni Sapri Tia Oktavia Tito Santana Triandana Budi Wisesa Tutwuri Handayani Tyas Utami, Dhian Uci Intan Permatasari Ulfa Novirwan Viany, Viany Vivi Rizki Hensmit Worung, Ivan Master Wulan Ervinna Simanjuntak Yanuar Ermawati Yuan Ade Sukma