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All Journal snimed Seminar Nasional Aplikasi Teknologi Informasi (SNATI) E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal E-Komtek Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi (JIMAT UMMI) Jurnal Syntax Fusion : Jurnal Nasional Indonesia Jurnal Muhammadiyah Manajemen Bisnis (JMMB) Jurnal Pengabdian Masyarakat (ABDIRA) KESANS : International Journal of Health and Science International Journal of Multidisciplinary Research and Literature (IJOMRAL) International Journal of Humanities Education and Social Sciences INTERNATIONAL JOURNAL OF MECHANICAL COMPUTATIONAL AND MANUFACTURING RESEARCH JURNAL AKUNTANSI DAN BISNIS Jurnal Pijar : Studi Manajemen dan Bisnis Jurnal Manajemen dan Bisnis International Journal of Multidisciplinary Sciences and Arts Journal of Artificial Intelligence and Digital Business The Eastasouth Management and Business Gema Lingkungan Kesehatan JPM MOCCI : Jurnal Pengabdian Masyarakat Ekonomi, Sosial Sains dan Sosial Humaniora, Koperasi, dan Kewirausahaan TGO Journal of Community Development Jurnal Intelek Dan Cendikiawan Nusantara Technologia Journal Jurnal Ilmiah Ilmu Komputer dan Teknologi Informasi (JIKOMTI) Technologia Journal MBA Journal – Management, Business Administration, and Accounting Journal
Muchsam, Yoki
Universitas Sains Indonesia
Aerospace Engineering Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Peran E-HRM dalam Meningkatkan Praktik Green HRM: Studi tentang Kinerja Organisasi Berkelanjutan di Era Digital Yoki Muchsam; Galih Respati; Mulfi Sandi Yuda; Mochamad Afrizal Maulana
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 18 No 2 (2025): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v18i2.2602

Abstract

Digital transformation and sustainability demands are driving the need for the integration of E-HRM and Green HRM to achieve sustainable organizational performance. This integration serves as a solution to the challenges of resource efficiency, carbon footprint reduction, and enhanced employee engagement in the digital era. This research aims to analyse the role of E-HRM in enhancing Green HRM practices and its impact on sustainable organizational performance. The research methodology employs a Systematic Literature Review (SLR), utilising the Scopus database, with selection based on inclusion-exclusion criteria, data extraction, and thematic analysis of selected journals. The anticipated impact of E-HRM is its support for Green HRM through the digitalization of HR processes that reduce resource usage, the establishment of digital platforms for environmental awareness, and data-driven impact measurement. The integration of both significantly enhances sustainable performance across three dimensions: environmental (a 20-30% reduction in carbon footprint), economic (15-25% cost savings), and social (30-40% increase in employee engagement). Key implementation factors include technological readiness, management commitment, and alignment with ESG strategies. This research contributes a conceptual framework for the integration of E-HRM and Green HRM, along with practical recommendations for achieving sustainable competitive advantage in the digital age.
Rancang Bangun Sistem Monitoring Stok Barang Berbasis Web untuk Meningkatkan Efisiensi Manajemen Persediaan Barang pada UMKM Muhammad Rizqi Suhada; Yoki Muchsam; Angge Firizkiansah; Miri Ardiansyah
JIKOMTI : Jurnal Ilmiah Ilmu Komputer dan Teknologi Informasi Vol. 2 No. 2 (2026): JIKOMTI: MEI 2026
Publisher : Universitas Sains Indonesia Publishing

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Abstract

Many MSMEs have not yet taken full advantage of technology, making stock management less effective. The proposed system is expected to reduce their workload while facilitating data-driven decision-making. Inefficient stock management remains one of the main obstacles for MSMEs, particularly when records are still handled manually. Such practices often result in data inconsistencies, delayed information, and disruptions to operational processes. The objective of this research is to design and develop a web-based stock monitoring system as a digital solution to enhance efficiency in inventory management, assist MSMEs in adopting technology for their businesses, and improve decision-making processes. The development process adopts the Waterfall model, which consists of requirement analysis, system design, implementation, and testing. The results demonstrate that the system can automatically record incoming and outgoing transactions, provide real-time stock data, and generate reports that simplify evaluation and decision-making. Black-box testing confirmed that all functionalities work as intended. The implementation of this system contributes to more accurate stock data, improved time efficiency, and easier access to information for MSMEs through web-based platforms. Therefore, this system is expected to be an effective digitalization solution for small and medium enterprises in managing their inventory.
Rancang Bangun Aplikasi Web Tetok: Sistem Penjualan Mandiri dan Kasir dengan Pembayaran Digital dan Integrasi Barcode Scanner Rizki Iqbal Muladi; Yoki Muchsam; Farhan Hamdallah
JIKOMTI : Jurnal Ilmiah Ilmu Komputer dan Teknologi Informasi Vol. 2 No. 2 (2026): JIKOMTI: MEI 2026
Publisher : Universitas Sains Indonesia Publishing

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Abstract

The accelerating digital economy pushes micro and small retailers to move from manual cashiers to compact, accurate, cashless-ready solutions. The urgency is evident: pricing entry mistakes, and slow reconciliation erode customer experience and margins. This research focuses on the development and implementation of TETOK, a self-service sales and cashier application integrating digital payments and barcode scanning to reduce transaction friction. The methodology covers stakeholder requirement analysis, system design using UML, web/mobile modular implementation, and black-box testing combined with usability evaluation. The application provides instant barcode capture, product catalog, automatic cart, computed discounts and taxes, QRIS/e-wallet options, and a dashboard summarizing daily sales. Experiments in small retail scenarios show TETOK accelerates checkout by up to forty percent versus manual cashiering, reduces recording errors, and improves stock visibility. The impact includes higher operational efficiency, shorter customer waiting times, and real-time sales data for decision-making. The design also enables future integrations, such as accounting synchronization and multi-branch inventory, while encouraging secure, standardized digital payment adoption. TETOK demonstrates that a focused self-service approach, paired with barcode scanning and digital payments, can deliver a fast, low-contact, end-to-end auditable shopping experience. Implementation proved flexible, easy for staff to learn, cost-effective to operate, and readily scalable nationwide.
Pengaruh Brand Ambassador dan Brand Image terhadap Purchase Intention Produk Kecantikan Lokal pada E-Commerce Shopee Revilla Dwiayu Nastiti Montiaque; Yoki Muchsam; Ziyadi Ali Ikromi
MANABIS: Jurnal Manajemen dan Bisnis Vol. 5 No. 1 (2026): Maret 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v5i1.7086

Abstract

The study is expected to help entrepreneurs develop successful and efficient digital marketing strategies, focusing on using Brand Ambassador and the enhancement of Brand Image on e-commerce platforms. The search aims to analyze the influence of Brand Ambassadot and Brand Image on Purchase Intention of Azarine bauty products on Shopee Platform, both individually and simultaneously. The study employs a quantitative approach with a survey method. Data were collected from 100 Shopee users in Klapanunggal District through Likert Scale questionnaire and analyzed using Multiple Linier Regression. Primary data were obtained online via Google Form, whie secondary data were drawn from various literature sources. The dependent variable is Purchase Intention (Y), while the independent variable examined Brand Ambassador (X1) and Brand Image (X2). Data management this study includes Descriptive Analysis, Instrument Testing, Multiple Linier Regression, Classical Assumption Testing, and Hypothesis Testing. The results shoes dad Brand Ambassador and Brand Image have a positive and significant effect on Purchase Intention. The findings emphasize the importance of selecting public figure and strengthening Brand Image in increasing consumer buying interest on e-commerce platforms. The study demonstrates that high-quality Brand Ambassador and Brand Image positively impact consumers Purchase Intention to make purchases.  
Pengaruh Kualitas Pelayanan dan Promosi terhadap Keputusan Pembelian di Marketplace Paoziah Paoziah; Yoki Muchsam
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.9805

Abstract

Perkembangan pesat ekosistem perdagangan digital menciptakan urgensi untuk menganalisis faktor-faktor yang memengaruhi keputusan pembelian konsumen pada berbagai platform marketplace dan social commerce. Penelitian ini bertujuan untuk menganalisis pengaruh Kualitas Pelayanan (X1) dan Promosi (X2) terhadap Keputusan Pembelian (Y) pada pengguna TikTok Shop, Shopee, dan Tokopedia di Kabupaten Sukabumi. Penelitian menggunakan pendekatan kuantitatif dengan desain kausalitas melalui metode Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data primer diperoleh melalui penyebaran kuesioner daring kepada 100 responden yang dipilih menggunakan teknik purposive sampling. Kriteria responden meliputi pengguna aktif marketplace yang pernah melakukan transaksi pada salah satu platform dalam enam bulan terakhir. Hasil analisis menunjukkan bahwa model struktural memiliki nilai R-Square sebesar 0,740 yang mengindikasikan kemampuan prediksi model tergolong kuat. Temuan penelitian membuktikan bahwa Kualitas Pelayanan berpengaruh positif dan signifikan terhadap Keputusan Pembelian dengan nilai T-statistik sebesar 16,797 dan P-value sebesar 0,000. Hasil ini menunjukkan bahwa keandalan sistem, keamanan transaksi, kemudahan penggunaan aplikasi, serta kualitas pengalaman pengguna menjadi faktor utama yang mendorong konsumen melakukan pembelian. Sebaliknya, variabel Promosi tidak berpengaruh signifikan terhadap Keputusan Pembelian dengan nilai T-statistik sebesar 0,669 dan P-value sebesar 0,503. Kondisi ini mengindikasikan adanya fenomena desensitisasi promosi, di mana konsumen menganggap diskon, voucher, dan gratis ongkos kirim sebagai fasilitas standar yang tersedia pada hampir seluruh platform digital. Temuan penelitian memberikan implikasi strategis bagi pelaku usaha untuk lebih memprioritaskan peningkatan kualitas pelayanan, inovasi pengalaman pelanggan, dan penguatan nilai tambah dibandingkan hanya mengandalkan strategi promosi guna meningkatkan keputusan pembelian serta mempertahankan loyalitas konsumen di era persaingan digital yang semakin dinamis.
Pengaruh Tanggung Jawab Pengembangan dan Persepsi Risiko Banjir Terhadap Kepuasan Bermukim melalui Kepercayaan Penghuni Mochamad Afrizal Maulana; Mulfi Sandi Yuda; yoki Muchsam; Ce Gunawan; Galih Raspati
JURNAL MUHAMMADIYAH MANAJEMEN BISNIS Vol 7 No 2 (2026): Jurnal Muhammadiyah Manajemen Bisnis (JMMB)
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24853/jmmb.7.2.155-172

Abstract

Residential satisfaction in flood-prone housing areas is influenced by environmental conditions and stakeholder responsibilities. In subsidized housing developments in Bekasi Regency, recurrent flooding has raised concerns regarding housing quality, residential comfort, and residents’ overall satisfaction. However, limited empirical evidence explains how developer responsibility and flood risk perception affect residential satisfaction through resident trust. This research investigates how perceptions of developer responsibility and flood risk influence residents’ satisfaction with their housing, while also examining the mediating role of resident trust in these relationships.. A quantitative approach was employed using data collected from 250 residents of flood-affected subsidized housing in Bekasi Regency through a structured questionnaire. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results indicate that Developer Responsibility positively influences Resident Trust and Residential Satisfaction, whereas Flood Risk Perception negatively affects both Resident Trust and Residential Satisfaction. Resident Trust also has a positive effect on Residential Satisfaction and significantly mediates the relationships between Developer Responsibility, Flood Risk Perception, and Residential Satisfaction. These findings highlight the importance of strengthening post-occupancy developer responsibility and improving flood risk management to enhance resident trust and residential satisfaction in flood-prone subsidized housing developments
Determinant of Merchant Satisfaction with EDC Machine Services: The Role of Service Quality and Company Image Fatimah Nur Anisya; Mariati Tirta Wiyata; Yoki Muchsam
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.14048

Abstract

The increasing use of Electronic Data Capture (EDC) in non-cash transactions requires PT. Catur Daya Sukses, Bandung Branch, to maintain service quality and corporate image to increase customer satisfaction. However, there are still operational constraints on machines and technical services that have the potential to affect customer satisfaction levels. This study aims to analyze the influence of service quality and corporate image on customer satisfaction of EDC machine users. This study uses a quantitative method with an associative approach to 100 merchant using EDC machines selected through a purposive sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with the help of SPSS. The results showed that service quality has a significant positive effect on customer satisfaction with a coefficient of 0,640 and p < 0,001, while corporate image has a significant positive effect with a coefficient of 0,355 and p < 0,001. Simultaneously, both variables have a significant effect with an F count of 58,175 and an Adjusted R Square value of 0,536 indicating that 53,6% of the variation in customer satisfaction can be explained by service quality and corporate image. These findings suggest that increasing merchant satisfaction needs to be prioritized through strengthening machine reliability, technician response speed, and corporate image consistency.
Co-Authors Abydh Oktora Ade Manggala Hardianto, Ade Manggala Ade Manggala Hardiyanto Afrizal Maulana Agung Rachmat Raharja Akbar, Tri Sanatha Wahyu Alita Agustina Angga Cahya Lesmana Angga Pramudianto Angga Pramudianto Angge Firizkiansah Ardiansyah, Miri Azzahra, Ghefira Nuramalia Bahtiar Usman Bambang Sucipto Basuki Fabina Ce Gunawan Deasy Aseanty Dina Destiani Dola Ramalinda Eka Septianus Nakiza Elian Saputri, Donna Elis Yulianti Falahah . Fani Ananda Prisilia Farhan Hamdallah Fatimah Nur Anisya Febrianti, Intan Rieke Fitrah Rumaisa Galih Irianto Saputro Galih Raspati Galih Respati Gea Sabrina Gina Rautdatul Jannah Hafifah Aziz Wijaya Hawa Rina Heryani Kusuma Imanita Septian Rusdianti Irgi Fauzan Istikomah Istikomah Jayadi Jayadi Jayadi Jayadi Khoirunnisa Az Zahra Rahmadhina Kiki Rizqi Ananda Kusumah, Raden Minda LUTHFIA NISA RAMADHANI M Afrizal Maulana Mareta, Fazriana Mariati Tirta Wiyata Mariati Tirta Wiyata Maulana, M Afrizal Mia Rahmiati Mochamad Afrizal Maulana Mohammad Afrizal Maulana Muhamad Rihan Hidayat Muhammad Rizqi Suhada Muhammad Zakaria Kautsar Mulfi Sandi Yuda Mulfi Sandi Yuda MULFI YUDA Novitasari, Yuli Panji Muhamad Bekti Paoziah Paoziah Pina Piona R. Bagus Wahyudiono Revilla Dwiayu Nastiti Montiaque Reza, Yolandita Angga Riani Winarni Rieka Mulya Pratiwi Rinaldi Tanjung Rischa Putri Handayani Rismawati Rismawati Rizki Iqbal Muladi Rizkiana Muharam, Ilham Shandi Handrian Juhaeri Sinta Puspitasari Sopia Septiani Susilawati Susilawati Tezar Firmansayah Ependi Tiny Rahayu Tri Sanatha Wahyu Akbar Uwen Abdul Faqih Wijayanti, Wiwi Willy Arafah Winarni, Riani Yohanes Argo Sudarga Yuli Novitasari Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Zahafirah, Nida Salma Zahra Malinda Putri Ziyadi Ali Ikrom Ziyadi Ali Ikromi