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All Journal snimed Seminar Nasional Aplikasi Teknologi Informasi (SNATI) E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal E-Komtek Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi (JIMAT UMMI) Jurnal Syntax Fusion : Jurnal Nasional Indonesia Jurnal Pengabdian Masyarakat (ABDIRA) KESANS : International Journal of Health and Science International Journal of Multidisciplinary Research and Literature (IJOMRAL) International Journal of Humanities Education and Social Sciences INTERNATIONAL JOURNAL OF MECHANICAL COMPUTATIONAL AND MANUFACTURING RESEARCH JURNAL AKUNTANSI DAN BISNIS Jurnal Pijar : Studi Manajemen dan Bisnis Jurnal Manajemen dan Bisnis International Journal of Multidisciplinary Sciences and Arts Journal of Artificial Intelligence and Digital Business The Eastasouth Management and Business Gema Lingkungan Kesehatan JPM MOCCI : Jurnal Pengabdian Masyarakat Ekonomi, Sosial Sains dan Sosial Humaniora, Koperasi, dan Kewirausahaan TGO Journal of Community Development Jurnal Intelek Dan Cendikiawan Nusantara Technologia Journal Jurnal Ilmiah Ilmu Komputer dan Teknologi Informasi (JIKOMTI) Technologia Journal MBA Journal – Management, Business Administration, and Accounting Journal
Muchsam, Yoki
Universitas Sains Indonesia
Aerospace Engineering Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Pengaruh Kualitas Pelayanan dan Pengetahuan Konsumen terhadap Keputusan Penggunaan Layanan Ride-Hailing GrabCar Hemat di Kabupaten Bekasi M Afrizal Maulana; Mulfi Sandi Yuda; Yoki Muchsam; Galih Raspati
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 18 No 2 (2025): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v18i2.2583

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan pengetahuan konsumen terhadap keputusan konsumen dalam memilih layanan GrabCar Hemat di Kabupaten Bekasi. Mengingat pesatnya perkembangan layanan transportasi berbasis aplikasi, pemahaman tentang faktor-faktor yang mempengaruhi keputusan konsumen menjadi penting bagi pengelola layanan untuk meningkatkan kualitas serta daya saingnya. Kualitas pelayanan dianalisis berdasarkan lima dimensi: Bukti Fisik, Kepedulian, Daya Tanggap, Keandalan, dan Jaminan. Selain itu, penelitian ini juga mengevaluasi tingkat pengetahuan konsumen mengenai fitur-fitur yang tersedia dalam aplikasi Grab. Metode yang digunakan adalah mix methode. Pengumpulan data dilakukan melalui survei yang disebarkan kepada 130 responden pengguna layanan ride-hailing di Kabupaten Bekasi, menggunakan teknik non-probability sampling dengan metode insidental. Hasil penelitian diharapkan dapat memberikan wawasan bagi pengelola layanan ride-hailing untuk meningkatkan kualitas pelayanan dan memberikan edukasi yang lebih baik kepada konsumen mengenai fitur-fitur layanan, sehingga dapat mendorong adopsi layanan yang lebih luas. Penelitian ini juga bertujuan untuk memperkaya literatur tentang perilaku konsumen dalam konteks penggunaan layanan berbasis teknologi di Indonesia.  
Peran E-HRM dalam Meningkatkan Praktik Green HRM: Studi tentang Kinerja Organisasi Berkelanjutan di Era Digital Yoki Muchsam; Galih Respati; Mulfi Sandi Yuda; Mochamad Afrizal Maulana
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 18 No 2 (2025): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v18i2.2602

Abstract

Digital transformation and sustainability demands are driving the need for the integration of E-HRM and Green HRM to achieve sustainable organizational performance. This integration serves as a solution to the challenges of resource efficiency, carbon footprint reduction, and enhanced employee engagement in the digital era. This research aims to analyse the role of E-HRM in enhancing Green HRM practices and its impact on sustainable organizational performance. The research methodology employs a Systematic Literature Review (SLR), utilising the Scopus database, with selection based on inclusion-exclusion criteria, data extraction, and thematic analysis of selected journals. The anticipated impact of E-HRM is its support for Green HRM through the digitalization of HR processes that reduce resource usage, the establishment of digital platforms for environmental awareness, and data-driven impact measurement. The integration of both significantly enhances sustainable performance across three dimensions: environmental (a 20-30% reduction in carbon footprint), economic (15-25% cost savings), and social (30-40% increase in employee engagement). Key implementation factors include technological readiness, management commitment, and alignment with ESG strategies. This research contributes a conceptual framework for the integration of E-HRM and Green HRM, along with practical recommendations for achieving sustainable competitive advantage in the digital age.
Rancang Bangun Sistem Monitoring Stok Barang Berbasis Web untuk Meningkatkan Efisiensi Manajemen Persediaan Barang pada UMKM Muhammad Rizqi Suhada; Yoki Muchsam; Angge Firizkiansah; Miri Ardiansyah
JIKOMTI : Jurnal Ilmiah Ilmu Komputer dan Teknologi Informasi Vol. 3 No. 1 (2026): JIKOMTI: MEI 2026
Publisher : Universitas Sains Indonesia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Many MSMEs have not yet taken full advantage of technology, making stock management less effective. The proposed system is expected to reduce their workload while facilitating data-driven decision-making. Inefficient stock management remains one of the main obstacles for MSMEs, particularly when records are still handled manually. Such practices often result in data inconsistencies, delayed information, and disruptions to operational processes. The objective of this research is to design and develop a web-based stock monitoring system as a digital solution to enhance efficiency in inventory management, assist MSMEs in adopting technology for their businesses, and improve decision-making processes. The development process adopts the Waterfall model, which consists of requirement analysis, system design, implementation, and testing. The results demonstrate that the system can automatically record incoming and outgoing transactions, provide real-time stock data, and generate reports that simplify evaluation and decision-making. Black-box testing confirmed that all functionalities work as intended. The implementation of this system contributes to more accurate stock data, improved time efficiency, and easier access to information for MSMEs through web-based platforms. Therefore, this system is expected to be an effective digitalization solution for small and medium enterprises in managing their inventory.
Rancang Bangun Aplikasi Web Tetok: Sistem Penjualan Mandiri dan Kasir dengan Pembayaran Digital dan Integrasi Barcode Scanner Rizki Iqbal Muladi Rizki Iqbal; Yoki Muchsam; Farhan Hamdallah
JIKOMTI : Jurnal Ilmiah Ilmu Komputer dan Teknologi Informasi Vol. 3 No. 1 (2026): JIKOMTI: MEI 2026
Publisher : Universitas Sains Indonesia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The accelerating digital economy pushes micro and small retailers to move from manual cashiers to compact, accurate, cashless-ready solutions. The urgency is evident: pricing entry mistakes, and slow reconciliation erode customer experience and margins. This research focuses on the development and implementation of TETOK, a self-service sales and cashier application integrating digital payments and barcode scanning to reduce transaction friction. The methodology covers stakeholder requirement analysis, system design using UML, web/mobile modular implementation, and black-box testing combined with usability evaluation. The application provides instant barcode capture, product catalog, automatic cart, computed discounts and taxes, QRIS/e-wallet options, and a dashboard summarizing daily sales. Experiments in small retail scenarios show TETOK accelerates checkout by up to forty percent versus manual cashiering, reduces recording errors, and improves stock visibility. The impact includes higher operational efficiency, shorter customer waiting times, and real-time sales data for decision-making. The design also enables future integrations, such as accounting synchronization and multi-branch inventory, while encouraging secure, standardized digital payment adoption. TETOK demonstrates that a focused self-service approach, paired with barcode scanning and digital payments, can deliver a fast, low-contact, end-to-end auditable shopping experience. Implementation proved flexible, easy for staff to learn, cost-effective to operate, and readily scalable nationwide.
Co-Authors Abydh Oktora Ade Manggala Hardianto, Ade Manggala Ade Manggala Hardiyanto Afrizal Maulana Agung Rachmat Raharja Akbar, Tri Sanatha Wahyu Alita Agustina Angga Cahya Lesmana Angga Pramudianto Angga Pramudianto Angge Firizkiansah Azzahra, Ghefira Nuramalia Bahtiar Usman Bambang Sucipto Basuki Fabina Ce Gunawan Deasy Aseanty Dina Destiani Dola Ramalinda Eka Septianus Nakiza Elian Saputri, Donna Elis Yulianti Falahah . Fani Ananda Prisilia Farhan Hamdallah Febrianti, Intan Rieke Fitrah Rumaisa Galih Irianto Saputro Galih Raspati Galih Respati Gea Sabrina Gina Rautdatul Jannah Hafifah Aziz Wijaya Hawa Rina Heryani Kusuma Imanita Septian Rusdianti Irgi Fauzan Istikomah Istikomah Jayadi Jayadi Jayadi Jayadi Khoirunnisa Az Zahra Rahmadhina Kiki Rizqi Ananda Kusumah, Raden Minda LUTHFIA NISA RAMADHANI M Afrizal Maulana Mareta, Fazriana Mariati Tirta Wiyata Maulana, M Afrizal Mia Rahmiati Miri Ardiansyah Mochamad Afrizal Maulana Mohammad Afrizal Maulana Muhamad Rihan Hidayat Muhammad Rizqi Suhada Muhammad Zakaria Kautsar Mulfi Sandi Yuda Mulfi Sandi Yuda MULFI YUDA Novitasari, Yuli Panji Muhamad Bekti Pina Piona R. Bagus Wahyudiono Revilla Dwiayu Nastiti Montiaque Reza, Yolandita Angga Riani Winarni Rieka Mulya Pratiwi Rinaldi Tanjung Rischa Putri Handayani Rismawati Rismawati Rizki Iqbal Muladi Rizki Iqbal Rizkiana Muharam, Ilham Shandi Handrian Juhaeri Sinta Puspitasari Sopia Septiani Susilawati Susilawati Tezar Firmansayah Ependi Tiny Rahayu Tri Sanatha Wahyu Akbar Uwen Abdul Faqih Wijayanti, Wiwi Willy Arafah Winarni, Riani Yohanes Argo Sudarga Yuli Novitasari Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Zahafirah, Nida Salma Zahra Malinda Putri Ziyadi Ali Ikrom Ziyadi Ali Ikromi