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INDONESIA
JURNAL MANAJEMEN MOTIVASI
Published by Universitas Muhammadiyah Pontianak
ISSN : 20851596     EISSN : 24075310     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen yang memiliki kontribusi signifikan terhadap perkembangan ilmu pengetahuan, pemikiran, profesi dan praktik manajemen
Arjuna Subject : -
Articles 738 Documents
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Evaluation of Selection and Recruitment Methods to Support Employee Motivation and Performance at PT. Kayika Waskita Indonesia Apriska Widi Virasanti; Rachmat, Basuki; Yulianti, Emma
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9399

Abstract

This study addresses challenges in recruitment and selection at PT. Kayika Waskita Indonesia and aims to evaluate how these processes support employee motivation and performance. A qualitative field approach was employed involving 30 informants from management, HR/personnel, operations, and outsourced employees. Data were collected through in-depth interviews, observations, and documentation and analyzed thematically using source triangulation. The findings reveal constraints involving candidate availability, selection time, manual administration, and labor market competition. Transparent information, fair treatment, and appropriate job placement support motivation and performance. The findings imply the need for greater process efficiency, measurable competency assessment, digitalization, and consistent candidate communication. Keywords: Recruitment; Selection; Job Placement; Work Motivation; Employee Performance; Outsourcing.
The Influence of Brand Experience on Brand Loyalty through Perceived Quality, Brand Love, and Brand Trust in Skincare Reni Ambarwati; Diana Fajarwati; Dwi Putranto Hadi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9404

Abstract

The rapid growth of Indonesia's beauty industry has prompted skincare brands to strengthen their marketing strategies to enhance consumer loyalty. Skintific became the brand with the highest market share in the first quarter of 2025. This study aims to analyze the influence of Brand Experience on Brand Loyalty by examining the mediating roles of Perceived Quality, Brand Love, and Brand Trust. This research was conducted in Indonesia, using a quantitative approach and a causal descriptive design, employing purposive sampling techniques, involving 206 Skintific users, and analyzed using Structural Equation Modeling based on Partial Least Squares with the assistance of SmartPLS. The results indicate that all relationships have a significant effect and provide both academic and practical implications.
Dynamics of Governance and Compliance through the GRC Framework in ESG Risk Management: A Comparative Study of State-Owned Palm Oil Plantation Companies in Indonesia Syifa Afia Rizfahphi; Farah Fauziyah; Maria Ariesta Utha
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9406

Abstract

This study examines environmental, social, and governance (ESG) risk management through the Governance, Risk, and Compliance (GRC) framework at PTPN IV and PT Agrinas Palma Nusantara (Persero). A qualitative comparative case study employed document analysis, interviews, observation, and triangulation. Findings reveal similar ESG risk categories but different organizational maturity levels. PTPN IV faces implementation gaps requiring system optimization, whereas Agrinas faces institutional gaps requiring stronger governance foundations and organizational capacity. GRC integrates governance, risk management, and compliance to support ESG mitigation. The findings suggest that mitigation strategies should be tailored to organizational maturity. Keywords: Compliance Dynamics; GRC; ESG Risks; Organizational Maturity; Oil Palm Plantations
An Evaluation of the Effectiveness of Physical Fitness Training on the Productivity and Career Development of Military Personnel Aged 50 and Older Dhina Anjarwani; Tatik Suryani
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9407

Abstract

This qualitative case study evaluated the effectiveness of physical fitness training on the productivity and career development of 54 Indonesian Army (IA) soldiers aged 50 and older at Jasdam V/Brawijaya. Results from questionnaires and triangulation indicate that the effectiveness of the training (4.62), productivity (4.68), and career development (4.59) fall into the “Very Good” category. Heavy workloads and age-related physiological conditions pose the main challenges to consistent adherence to the program. This study formulated a five-stage Adaptive Physical Fitness Training Model based on individual assessment, training flexibility, and medical supervision to sustainably support the productivity and careers of senior soldiers. Keywords: Physical Fitness, Work Productivity, Career Development, Senior Military Personnel, Adaptive Training  
The Role of E-Commerce in Supporting the Economic Resilience of Culinary MSMEs: A Case Study of Martabak Pecenongan 78, Pondok Kopi Branch, East Jakarta Margaretha Exceline Louisa; Ety Dwi Susanti
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9413

Abstract

This study examines how e-commerce supports economic resilience at Martabak Pecenongan 78’s Pondok Kopi branch, East Jakarta. This qualitative case study draws on interviews with six informants, observation, and documentation, analyzed through data condensation, display, and conclusion drawing. Multiple platforms diversified sales channels and supported business continuity. Reported daily orders increased from approximately 20 to 30–35, alongside higher revenue. However, commissions, competition, limited digital skills, and platform dependence remained constraints. Findings highlight digital capability, channel coordination, and margin management as important for business resilience, while the impact on net profit remains uncertain. Keywords: Business Continuity; Culinary MSME; Digital Capability; E-Commerce; Organizational Resilience
Consumer Product Congruence, Influencer Product Congruence, and Consumption Impulse to Accelerate Online Impulse Decisions Based on Self-Congruence Theory Tsaqifah, Nisrina Nur; Marsasi, Endy Gunanto
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9418

Abstract

This study examines online impulse purchasing of Indonesian local perfumes using Self-Congruence Theory. Questionnaire data from 248 purposively selected consumers were analyzed using SEM with AMOS. Consumer–influencer, consumer–product, and influencer–product congruence positively and significantly affect impulse buying tendency, whereas consumption impulse has a significant negative effect. Impulse buying tendency and consumer–influencer congruence positively and significantly affects online impulse purchase decisions. These findings highlight the importance of aligning influencer characteristics, product image, and consumer identity in digital marketing strategies for local perfumes. Keywords: Consumer Product Congruence; Influencer Product Congruence; Consumption Impulse; Online Impulse Decision; Self-Congruence Theory  
Training and Career Development on Employee Performance: The Pure Moderation Effect of Organizational Culture in the Cinema Industry in Sumatra Supran Okta Riansyah; Yos Karimudin; Afriyadi Cahyadi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9422

Abstract

This study examines the effect of Training and Career Development on Employee Performance, with Organizational Culture as a moderating variable, among employees of CGV Cinemas in the Sumatra Area. Using quantitative causal design, 104 of 140 employees across six operational cities completed a Likert-scale questionnaire, analyzed through Moderated Regression Analysis. Training positively and significantly affects Employee Performance, whereas Career Development shows no significant direct effect. Organizational Culture does not moderate the Training-Performance relationship but positively moderates the Career Development-Performance relationship, forming a pure moderation pattern. The interaction model explains 71.2% of the variance in Employee Performance. Keywords: Training; Career Development; Organizational Culture; Employee Performance; Moderated Regression Analysis; Pure Moderation; Cinema Industry  
The Effect of Experience on Employee Commitment Mediated by Job Satisfaction at Surabaya Jemursari Islamic Hospital Wachyuni Aliyah; Lindiawati
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9424

Abstract

This study examines employee experience and engagement through job satisfaction at Surabaya Jemursari Islamic Hospital. An explanatory quantitative design involved 849 employees, using questionnaires and SEM-PLS with multigroup analysis. Employee experience positively and significantly affected job satisfaction, which positively and significantly affected engagement across employment groups. Experience directly and significantly enhanced engagement among permanent and outsourced employees but not contract employees. Job satisfaction significantly mediated this relationship across all groups. These findings highlight the importance of improving employee experience and job satisfaction to strengthen engagement, with particular attention paid to contract employees. Keywords: Employee Experience; Job Satisfaction; Employee Commitment; Mediation
Work-Life Balance and the Work Environment as Job Resources in the Job Demands-Resources Model: Its Impact on Job Satisfaction through Work Stress Liana, Yuyuk; Is’adiyah Pramudita , Sasfirani; Hesti Erawati, Sherly; Zuchroh, Imama
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9433

Abstract

Employee well-being and job satisfaction are important concerns in demanding work environments. This study examines the relationships of work-life balance and the work environment with work stress and job satisfaction among 72 employees of PT Arta Boga Cemerlang, East Java Branch. Using a cross-sectional census design, questionnaire data were analyzed with PLS-SEM in SmartPLS 4. The model explained 56.8% of work stress and 70.2% of job satisfaction, and all five direct relationships were statistically significant (p < 0.05). The findings highlight the importance of work-life balance and supportive work environments in organizational employee-support strategies.
Pengalaman Pelanggan, Kualitas Layanan, dan Loyalitas Pelanggan: Peran Mediasi Kepuasan Pelanggan pada Bank Jatim Cabang Gresik. Ardis Norma Febiyanti; Ronny Malavia Mardani; Nurhidayah
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9435

Abstract

Competition in Indonesian banking requires regional development banks to strengthen customer loyalty. This study examines the relationships of customer experience and service quality with customer loyalty and the mediating role of customer satisfaction at Bank Jatim Gresik Branch. Data from 201 active customers were analyzed using PLS-SEM. Customer experience and service quality were positively associated with satisfaction and loyalty, while satisfaction was positively associated with loyalty. Satisfaction partially mediated both relationships with loyalty. These findings imply that strengthening customer loyalty requires integrated improvements in customer experience, service quality, and satisfaction across branch and digital interactions. Keywords: Customer Experience; Service Quality; Customer Satisfaction; Customer Loyalty;  Mediation; Regional Development Bank; PLS-SEM.

Page 72 of 74 | Total Record : 738

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