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Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)
Published by Institut Transportasi dan Logistik Trisakti
ISSN : 2355472X     EISSN : 24423149     DOI : http://dx.doi.org/10.25292/j.mtl.v7i2.355
Core Subject : Economy, Science, Education,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other
The Journal of Transportation and Logistics Management is published by Trisakti Institute of Transportation and Logictics as a scientific responsibility and the embodiment of “Tri Dharma” of higher education. This journal publishes scientific articles in transportation management and logistics. The journal is issued 3 (three) times a year by ITL Trisakti Research Center and Community Service (P3M). The scope of the article includes: Transport Management Multimodal Transport Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environmental The research is viewed through macro or micro transportation management perspectives from various aspects, such as: operational, production, human resources, marketing, consumer services, finance, and strategic management.
Arjuna Subject : Umum - Umum
Articles 319 Documents
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Vendor Seleection in E-Commerce Using the Analytical Hierarchy Process Method Yosiyanto, Robi; Handayani, Sri; Rahardjo, Sri; Ricardianto, Prasadja; Indrawan, Rully; Fachrial, Peppy
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 11, No 3 (2024): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v11i3.1322

Abstract

The development of the e-commerce business is an opportunity for logistics service providers as third parties who deliver goods sold by the seller to the location intended by the buyer. This study aims to analyze the behavior of fashion e-commerce customers in choosing the best vendor. Data were collected by in-depth interviews with five selected informants for vendor criteria and sub-criteria, then a survey was conducted on 100 respondents. The data were analyzed using the Analytical Hierarchy Process method to determine criteria and sub-criteria in selecting the preferred vendor. The first criterion was reliability of delivery, with the sub-criteria of timeliness, accuracy of delivery destination, and security of the condition of the goods. The second criterion was price. The next criterion was products with regular delivery, express, and same-day sub-criteria. The last criterion was shipping features with its sub-criteria shipping tracking, wide delivery area, and customer service. For the case of Indonesia in this study, the best vendor in delivering products from e-commerce to customers is obtained by Si Cepat in the first place, followed by J&T and JNE in second and third places.
Penanganan Impor Suku Cadang pada Perusahaan Perdagangan Alat Berat di Indonesia Kadarisman, Muh; Bestari, Viqy Esha; Setiawan, Edhie Budi; Rahardjo, Sri; Handayani, Sri
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1566

Abstract

The main problem of this research is that there was an import customs settlement process that still requires the results of a surveyor company certified by the government to be attached to the Bonded Logistics Center warehouse outside the port, increasing the waiting time.This research analyzes the import handling process, government policies, and customs compliance in handling heavy equipment spare parts.This research used a qualitative analysis approach with purposive sampling with 10 informants from various companies.The research findings are that there was still a lack of government role in increasing the effectiveness of handling the import process of heavy equipment spare parts at the heavy equipment trading company, due to weaknesses in determining import restrictions.Steel heavy equipment spare parts were invalid because heavy equipment spare parts were made in factories in the home country of the heavy equipment maker. It is difficult to transfer technology to domestic production because the price of fabrication machines requires quite a high investment and high technical specifications. The company also experienced losses in terms of transportation costs
Potensi Pengembangan Transportasi Publik Terpadu Antar Kawasan Kota Baru di Tangerang Raya Mawarni, Ida Ayu Sawitri Dian; Wikanto, Elya
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1623

Abstract

 The large number of new towns development in Tangerang Raya has risen a lot of potential as well as problems. The continued growth of population in new towns has segregated Tangerang area into city centers concentrated with each development. This research focused on the lanes from Boulevard Gading Serpong to BSD Raya Utama which connect new city areas and divide the north-south segments of Jakarta-Merak toll road to Serpong - Balaraja toll road. These lanes have good prospect to develop an integrated transportation system. This study aims to identify the prospect of an integrated transportation development of the new town areas in Tangerang Raya. The method used in this study by conducting a literature study and survey of road users’ preferences. The analysis model used superimposed analysis by overlaying maps of variable analysis to see the magnitude of the roads importance to develop an integrated public transportation system. The results show that the adequate population density, the ability of the road corridor to connect urban centers, the high density of vehicles along the corridor, and the prospect to develop infrastructure and other modes of transportation in the vicinity, are factors that create these road corridors suit to be developed as an integrated public transportation
Pengendalian Kualitas Produk Pakaian Bayi dengan Metode Statistical Quality Control Amanda, Sheva; Suparno, Adizty
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1472

Abstract

 Quality Control is a very important activity for the company to increase the market and income due to consumers’ highly consideration of the goods quality when purchasing. The purpose of the research is to determine the causes of rejected products and to provide solutions. The research was using Statistical Quality Control method which included process diagrams, check sheets, histograms, control charts, Pareto diagrams, scatter diagrams, Fishbone diagrams, and 5W+1H. The results show that there are two types of prioritized rejected products that are holes and dirty ones. Based on the data processing and calculation on the control map, there are several points outside the control limits caused by overheat machine used and human error. Based on the data processing carried out using Fishbone diagram, there are some factors causing these types of rejected goods of apparel such as operator negligence, lack of machine maintenance, poor quality of the materials, and insufficient lighting. The proposed improvements to be implemented are arranging supervision schedules, managing shift schedules, conducting daily briefings, scheduling the machine maintenance, selecting material vendors using AHP method, and re-arranging the production layouts. Kata kunci  : Pengendalian Kualitas, Statistical quality control, Produk Reject
Application of Technical and Non-Technical Factors Affecting Safety Management Systems on the Container Ships in National Shipping Sembiring, Honny Fiva Akira; Arafah, Willy; Ricardianto, Prasadja; Endri, Endri
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1776

Abstract

This study aims to analyze the problems in implementing a Safety Management System on container ships by implementing international safety management conventions. Analysis of the relationship between technical and non-technical factors of SMS that affect maritime safety. This study uses a qualitative method using NVivo 12 software. The informants are the Captain, Officers, Chief Engineer, and Engineers, and involve Designed Person Ashore, Marine Inspector, Shipping Entrepreneurs, and Marine Academy with a total of 32 informants to obtain diverse and comprehensive perspectives on the phenomena that occur on board the ship. The sampling technique uses NVivo 12 software to produce data visualization through project maps, coding, and interpretation based on node and sub-node codes. The results of this study were obtained through a comprehensive analysis of the problems of implementing a safety management system on ships that must comply with the provisions of the International Safety Management Code and the Convention for the Safety of Life at Sea as well as factors such as crew training and human resource development, which are consistently integrated in the successful implementation of SMS and will later be used by stakeholders to improve the safety of container ships in the maritime sector.
Evaluasi Kinerja Pengadaan Suku Cadang Kapal pada Perusahaan Pelayaran Zaroni, Zaroni; Yuana, Desy; Abidin, Zaenal; Saribanon, Euis
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1687

Abstract

In 2022, PT XYZ, a shipping company in Indonesia, experienced 42 cases of ship lease termination due to machinery damage, which was related to delays in procuring ship spare parts, however no procurement performance measurement had been conducted in the company. The purpose of this research is to evaluate the procurement performance at PT XYZ and what kind of improvement could be made by the company. The research was conducted using SCOR model with a Fishbone diagram to identify the root causes of the emerging constraints and determine the corrective actions that could be taken. From the research results, it is found that the procurement performance of PT XYZ has not yet met the target, where the gap in RL2.1 On Time Fulfilment is 71.65% from the company’s target, the average gap in RS2.2 Fulfil Cycle is 45.08 days from seven days, and the gap in RS2.3 Deliver Cycle Time is an average of 30.8 days from the target of 14 days. The contributing factors are primarily due to the operational areas of the ships being spread across Indonesia, a limited vendor population, the scarcity of machine parts manufactured in certain countries, and the machinery longevity. PT XYZ could implement optimizing the population of partner suppliers in each ship operational zone, collaborating with foreign suppliers, and optimizing spare parts stock both on the ship and in the warehouse as the performance improvement strategies.
Evaluasi Pelayanan Penumpang di Terminal Pelabuhan Merak Lintas Penyeberangan Merak-Bakauheni Agustina, Rohma; Siahaan, Langas Denny; Sihombing, Sarinah; Raga, Paulus
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1413

Abstract

Every year, the ferry port counter system, transportation arrangement from the dock to the ship and vice versa, departure schedules, human resources, and dock facilities are undergoing improvements that should in line with the population development, socio-economic and tourism activities, and the flow of urbanization. There are two dissatisfied services in Merak Ferry Port experienced by the passengers; the safety and security services. The aim of the research is to determine the passengers’ satisfaction level of the service performance, the service facilities availability level, and the service performance of Merak Ferry Port. The data was analysed using Customer Satisfaction Index and Importance Performance Analysis with 120 ferry passengers as samples. The results of the research show that the passengers are very satisfied with the service indicators provided, hence, there are primary service indicators need improving. Three aspects that need improvements are the ease of services, the passengers’ comfortability, and the information availability of ships’ departure and arrival.
Environmental Engineering of Electric Vehicle Infrastructure and Technology in Supporting Green Tourism and Energy Dwipayana, Arif Devi; Ahmad, Rahmat; Wiguna, I Wayan Yudi Martha
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1560

Abstract

The use of technology to reduce carbon emissions that support green tourism is electric vehicles, one of its advantages is that it does not produce exhaust emissions that can pollute the environment. The purpose of this research is to see the readiness of the Bali Provincial Government in preparing the engineering of the use of electric vehicles, especially infrastructure and technology to support green tourism and green energy. this research method is carried out using literacy study data collection techniques and data sources with secondary data types. The discussion in this study can be described qualitatively based on the results of data processing that has been collected previously. The implementation of the regulation has produced results but does not have a significant impact, because it only focuses on tourism areas in Denpasar City and Badung Regency, the main infrastructure in supporting electric vehicles is the availability of SPKLU in tourism areas, the use of electric buses can be further expanded and the route increased, thus increasing tourist interest in using these services. Further research can be carried out on how much exhaust emissions and air pollution decrease in tourism areas.
Digital Communication, Work Facilities, and Coordination at Soekarno-Hatta Airport Rahandhi, Rezha; Abdurachman, Edi; Sari, Mustika; Raharjo, Efendhi Prih
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1659

Abstract

The objective of this study was to examine the influence of digital communication, work facilities, and coordination on job satisfaction and work performance among Police and Non-Police workers at Soekarno-Hatta Airport. A mixed methods approach was used, incorporating a convergent parallel design where both quantitative and qualitative data were gathered simultaneously. Quantitative data from surveys provided insights into the effects of digital communication, work facilities, and coordination on job satisfaction and performance. Qualitative data from interviews and observations offered a deeper understanding of individuals' experiences and perceptions. The study included 333 participants from various sectors, including Police, Military, Immigration, Customs, Avsec, and Airport Authorities. The results indicated that the quality of work facilities, coordination, and digital communication positively impacted work performance, leading to increased job satisfaction. Additionally, the findings revealed significant differences in perceptions of work effectiveness, coordination quality, work facilities, digital communication, and job satisfaction between Police and Non-Police personnel. This comprehensive approach enhanced the accuracy and reliability of the research, providing practical insights for improving job satisfaction and work efficiency at Soekarno-Hatta Airport. This study incorporates Job Satisfaction Variables derived from Luthans (2015), Work Facilities Variables from Astono (2021), Digital Communication Variables from Ku & Chen (2016), Coordination Variables from Abdurrahman (2013), and Work Effectiveness Variables from Steers (2015).
Port Services and Perceived Price Through Customer Satisfaction Implications for Customer Loyalty Freight Forwarding Company at Tanjung Priok Port, Jakarta Arifiani, Librita; Umbara, Oky Nurandana; Thamrin, Muhammad; Sonny, Imam; Octora, Theresye Yoanyta; Kuncoro, Yahya
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1344

Abstract

PT. MAL one of the container terminals at Tanjung Priok Port has experienced problems related to customer loyalty. Container terminals and the emergence of new competitors are competing to improve service quality and offer perceived prices to satisfy their customers where the level of perceived satisfaction is veritably important demand to get loyal customers. The objective of this study is to analyze the direct influence of port service quality and perceived price on customer loyalty and the indirect effect of customer satisfaction on customer loyalty.  The analytical method this study uses is the partial least squares method of the structural equation model with sampling technique. using a total sampling of 60 respondents representing export/import companies, shipping companies or agents, forwarding companies, and consignees. The results of this study are that the quality of port services and perceived price have a direct positive and significant effect with the endogenous variable of customer loyalty and an indirect effect through the intervening variable of customer satisfaction

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