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Jurnal Ilmiah Hospitality Management
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 20875576     EISSN : 25793454     DOI : https://doi.org/10.22334/jihm
Core Subject : Social,
Social Sciences
JIHM merupakan wadah kreatifitas dosen dalam menulis karya ilmiah dalam rangka memenuhi kewajiban Tri Dharma Perguruan Tinggi dan sebagai informasi ilmiah yang bisa dikembangkan bersama untuk tujuan pengalaman pengetahuan di kampus. JIHM berkomitmen merangsang penelitian berdampak tinggi dan inovatif yang relevan bagi akademisi dan praktisi di industri pariwisata, termasuk manajemen, rekreasi dan event. Audiensi kami terdiri dari akademisi, mahasiswa pascasarjana, praktisi dan semua yang tertarik pada bidang penelitian pariwisata. Jurnal ini menerima artikel dari para praktisi dan akademisi serta penelitian kualitatif dan kuantitatif. Setiap makalah akan dinilai berdasarkan standar nasional, orisinalitas / inovasi, kontribusi terhadap pengetahuan, relevansinya dengan subjek dan kualitas penyajiannya. Makalah-makalah tersebut akan direview oleh mitra bestari yang kredibel dan dapat dipercaya. Jurnal Ilmiah Hospitality Management diterbitkan dua (2) kali setahun, pada bulan Juni dan Desember
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 260 Documents
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Increasing Tourists’ Revisit Intention Through Location, Service Quality and Price Perception : Meningkatkan Niat Berkunjung Kembali Wisatawan Melalui Lokasi, Kualitas Layanan dan Persepsi Harga Wahyudiono, Sulih; Soerjanto, Soerjanto
Jurnal Ilmiah Hospitality Management Vol. 15 No. 1 (2024): December 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the impact of location, service quality, and price perception on tourists' revisit intention at Klayar Beach, Pacitan, East Java. A quantitative survey method was employed, involving 350 respondents who had visited Klayar Beach more than once. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression. The analysis revealed that all three variables significantly and positively influenced revisit intention, with service quality being the dominant factor. The findings contribute to the management of natural tourism by providing insights into the factors affecting tourists' revisit intentions. This research is crucial for tourism managers, particularly for Klayar Beach, to formulate effective management and marketing strategies aimed at increasing repeat visits. The novelty of this study lies in its focus on the specific factors influencing revisit intention in a popular natural destination, offering practical recommendations for improving visitor retention and satisfaction.
Pepes Traditional Culinary Tourism Development Strategy in Walahar Village: Strategi Pengembangan Kawasan Wisata Kuliner Tradisional Pepes di Desa Walahar Dewantara, Yudhiet Fajar; Susanto, Prayogo; Santika, Santika
Jurnal Ilmiah Hospitality Management Vol. 15 No. 1 (2024): December 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i1.293

Abstract

Walahar Village, located as an entrance to Pantura and an alternative route to Central Java or Jakarta, holds significant potential for the development of traditional culinary tourism, particularly through its Pepes dishes. The village is also home to the Walahar Dam, a popular tourist destination built by the Dutch, making it an attractive location for both historical and culinary tourism. This paper aims to determine the best strategy to develop Pepes-based culinary tourism in Walahar Village, using SWOT analysis to explore the strengths, weaknesses, opportunities, and threats involved.   The study identifies several key strategies for regional development. These include producing content to promote traditional village food, culinary techniques, and production processes, and encouraging local government involvement in creating signage to guide visitors. Additionally, the creation of an icon connected to Walahar Village’s Pepes culinary heritage, potentially through "Instagrammable" features, is crucial to attract younger tourists who engage with visual content on social media. The research also highlights the importance of leveraging electronic media and the internet, including developing websites and social media platforms to enhance promotion and visibility. By incorporating these strategies, the development of Pepes culinary tourism in Walahar Village can capitalize on its rich cultural heritage and its position as a popular travel route, boosting local tourism and economic growth. The findings suggest a comprehensive approach that combines community involvement, infrastructure improvement, and digital marketing to successfully promote Walahar’s culinary offerings while ensuring sustainable tourism development.
Consumer Satisfaction at Babi Guling Pande Egi Restaurant in Beng Village, Gianyar Arcana, I Nyoman; Massenga, Lidjah Magdalen; Suastuti, Ni Luh; Pranadewi, Putu Mira Astuti; Budiani, Ni Putu Ariesta
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.297

Abstract

Balinese suckling pig restaurant is a specialty restaurant that is growing rapidly in Bali. Generally, a restaurant is located in a strategic location or the center of the crowd, but “Babi Guling Pande Egi” restaurant is located in a less strategic location, with an average number of visitors of more than 400 consumers every day. This study aims to determine the factors that affect consumer satisfaction at this restaurant, using multiple regression analysis with 112 respondents. This study concluded that all of the variables had a significant effect on the overall satisfaction of consumers. The largest contribution was achieved by the dimension of brand image, followed by location, price, atmosphere & convenience, service quality, product quality, and lastly is cleanliness & hygiene. This research suggests that restaurant managers open new outlets in other cities in Bali, especially in tourism areas or in the city of Denpasar
The Influence of E-WOM on Visit Decisions to the Jasmine Park Tourism Destination in Cisauk, Tangerang Regency, Banten Province, Indonesia Habibie, Fachrul Husain; Aryapranata, Ariawan; Rasyid, Yuliansyah Al; Hermanto, Sigit; Adsena, Yogi Priya
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.298

Abstract

This study aims to analyze the influence of Word of Mouth (WOM) and Electronic Word of Mouth (E-WOM) on the decision to visit the Jasmine Park Cisauk tourist destination. The background of this research is driven by the growth of new tourist destinations increasingly relying on informal communication channels to influence visitor decisions. The research uses a quantitative method with a survey approach, where data was collected through questionnaires from 105 respondents. The results show that both WOM and E-WOM have a significant effect on the visit decision, with E-WOM having a stronger influence. This finding highlights the importance of social media and digital reviews in the decision-making process for visiting new tourist destinations, especially for digitally active young tourists.
The Influence of Statisfaction on Visit Intention Through Visitor Loyalty at Taman Impian Jaya Ancol, Jakarta, Indonesia Linda Desafitri Ratu Bilqis; Chairul Salim; Faiza Rachim; Adiwiyah, Robiantul; Pramudito
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.299

Abstract

The decline in post-pandemic visitor numbers at Taman Impian Jaya Ancol calls for strategies to rebuild public interest in visiting. This study aims to analyze the effect of visitor satisfaction on revisit intention, with loyalty as a mediating variable. A quantitative approach was employed through a survey of 200 respondents who had visited Ancol in the past 12 months. Data were analyzed using SmartPLS to assess validity, reliability, and both direct and indirect relationships between variables. The results indicate that satisfaction significantly influences loyalty and revisit intention, both directly and through loyalty as a mediator. These findings highlight the importance of delivering a comprehensive visitor experience, not only in service quality but also in fostering emotional attachment. The practical implication suggests that visitor retention strategies should focus on strengthening loyalty to enhance sustainable visits to urban tourism destinations.
Utilizing Residents' Houses as Homestays to Support Historical Tourism Trowulan Village, Mojokerto, East Java Suriani, Nuremma; Reindrawati, Dian Yulie; Nuruddin; Wirawan, Putu Eka
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.303

Abstract

ABSTRAK Trowulan Tourism Village in Mojokerto Regency, East Java, is a historical tourism destination, a historical area relics of the Majapahit Kingdom. The high level of tourist interest in the village's cultural and archaeological sites demands accommodations that are not only adequate but also capable of providing an authentic experience. This study aims to examine the potential of utilizing residents' homes as homestays to support the development of community-based historical tourism in Trowulan Village, Mojokerto. The method used is a descriptive qualitative approach with data collection techniques through in-depth interviews, participatory observation, and documentation. The results show that the community is enthusiastic and aware of the potential of homestays to improve the local economy and preserve culture. However, several challenges remain, such as limited housing infrastructure, lack of training in homestay management, and concerns about cultural differences and security. Therefore, support from the government and stakeholders is needed to provide training, mentoring, and assistance with facility improvements so that homestays can develop optimally and sustainably.
Culinary Tourism Experience in Prawirotaman-Tirtodipuran, Yogyakarta Saraswati, Kevin Dea; Marciallia, Syan Rachma; Manifesty, Odilia Renaningtyas
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.310

Abstract

Culinary tourism is a key attraction in the tourism industry. It offers a range of food, cultural, social, and environmental experiences for visitors. This study analyzes the culinary tourism experience in Yogyakarta’s Prawirotaman-Tirtodipuran area. The research used a descriptive quantitative method and distributed questionnaires to tourists. The analysis focused on four variables: gastronomic food experience, cultural experience, social experience, and environmental experience. Findings indicate that most respondents gave high scores, primarily in categories 4 (agree) and 5 (strongly agree), on a 1-5 Likert scale. The gastronomic food experience received the highest scores, particularly in terms of enjoyment and variety of food options. Social and cultural experiences followed, enhancing engagement with the local community. The environmental experience stood out for its comfortable facilities and dining atmosphere. Overall, the area shows strong potential as a leading culinary destination in Yogyakarta.
Potential and Prospect of Sweet Potatoes as a Basic Ingredient for Various Balinese Culinary in Badung Regency I Ketut Suda; Prawita, Ni Ketut Riska Dewi; Wiartha, Nyoman Gede Mas; Sudiarta, I Nyoman; Jayendra, Putu Sabda
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.311

Abstract

This study explores the potential and prospects of processing sweet potato as a basic ingredient for Balinese culinary in Abiansemal Dauh Yeh Cani Village, Abiansemal District, Badung Regency. The findings show that although sweet potato has great potential for making traditional Balinese snacks, such as chips and lempog, the main challenges are the difficulty raw materials on sustainable basis and the lack of interest among the younger generation to be involved in agriculture. Additionally, sweet potato-based dishes are less popular due to people’s habit of switching to modern food product. However, with the right approach, including education on processing, attractive packaging, and modern marketing strategies, sweet potato-based culinary products have potential prospects for development as popular Balinese souvenirs for both local markets and tourists.
Analysis of the Interaction Between Tourist Arrivals and Vehicle Density in Bali’s Tourism Destinations Arianty, A.A Ayu Arun Suwi; Semara, I Made Trisna; Darmayanti, Putu Sri
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.312

Abstract

The rapid development of tourism in Bali has led to an increase in both tourist arrivals and vehicle volume, which potentially causes traffic congestion in major tourist destinations. This study aims to analyze the relationship between the number of tourist visits and vehicle density in Bali. The method used is a quantitative approach with secondary data analysis, including statistics on international and domestic tourist arrivals and the number of vehicles over a specific period. Multiple linear regression analysis was applied to identify the relationship patterns between the research variables. The results show that international tourists (X1) and domestic tourists (X2) simultaneously have a significant effect on the number of vehicles in Bali. The coefficient of determination R² = 0.948 indicates that 94.8% of the variation in vehicle numbers can be explained by these two variables, while the remaining 5.2% is influenced by other factors outside the model. The ANOVA test produced an F-value of 54.902 with a significance of p = 0.000 (p < 0.05), confirming that the regression model is significant and valid for predicting the relationship between tourist numbers and vehicle numbers. Partially, the international tourist variable (X1) has a stronger positive effect on vehicle numbers (B = 0.363; Beta = 0.790), although its significance level is slightly above the threshold (p = 0.082). Conversely, the domestic tourist variable (X2) has a weak and insignificant effect (B = 0.068; p = 0.638). This indicates that the surge in vehicles in Bali is more closely linked to the growth of international tourists than domestic tourists. These findings highlight the importance of adaptive and sustainable transportation management to reduce traffic congestion without hindering tourism growth.
Design and Planning of the Sara Island Tourism Destination, Taulad Regency, North Sulawesi Lagarense, Helni Desty Yanice; Laluas, Efraim; Pramesti, Dinar Sukma
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.318

Abstract

Sara Island in the Talaud Islands Regency holds great potential for sustainable marine tourism due to its pristine beaches and rich biodiversity, yet its development is constrained by limited infrastructure, accessibility, and coordination. This study aims to design a conceptual master plan for sustainable tourism development using the AFITH-based framework (Attraction, Facility, Infrastructure, Transportation, Hospitality) integrated with Community-Based Tourism (CBT) principles. A qualitative descriptive method was applied through field observations, interviews, and document analysis, with data processed using content analysis and triangulation for credibility. The results present an integrated master plan featuring eco-friendly facilities such as solar lighting, waste segregation, sanitation areas, and relaxation zones, emphasizing participatory and environmentally responsible planning. The findings show that sustainable island tourism depends on balancing infrastructure development, conservation, and community involvement. This research provides a theoretical contribution to sustainable destination design and offers practical implications for local policy, recommending the establishment of a Destination Management Organization (DMO) and future mixed-method research to assess environmental and economic feasibility.

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