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All Journal Al-Hayat: Journal of Islamic Education Edukasi Islami: Jurnal Pendidikan Islam Journal of Humanities and Social Studies Jurnal Ilmiah Mandala Education (JIME) Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Manajemen Kewirausahaan International Journal on Social Science, Economics and Art Jurnal TILAPIA Journal of Management and Digital Business Journal Research of Social Science, Economics, and Management JURNAL ABDIMAS PLJ Bukhori: Kajian Ekonomi dan Keuangan Islam Al Ghafur : Jurnal Ilmiah Pengabdian Kepada Masyarakat Jagur: Jurnal Agroteknologi Engagement: Jurnal Pengabdian Kepada Masyarakat Lentera Jurnal Pengabdian Maysarakat
Liswandi, Liswandi
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The influence of digital culture, coordination and job satisfaction on employee performance with organizational commitment as a mediation variable Pakpahan, Onny; Liswandi, Liswandi; Sudarmo, Agnes Puspitasari
International Journal on Social Science, Economics and Art Vol. 14 No. 1 (2024): May: Social Science, Economics
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijosea.v14i1.438

Abstract

Government organizations must always improve their performance according to the needs of a developing society. The survey results showed that the public did not get satisfaction so they got the highest "B" score for public services and service units. The basis for implementing Community Satisfaction Monitoring is the Minister of State Apparatus Empowerment and Bureaucratic Reform Regulation Number 14 of 2017 concerning Guidelines for Preparing Community Satisfaction Monitoring in Public Service Units. This research aims to test and analyze the influence of digital culture, coordination, job satisfaction on the performance of financial manager employees of KPPN Balige work partners through the mediating variable, namely organizational commitment, using data processing techniques for a sample of 92 employees. Data collection was carried out by distributing questionnaires that used a 5-point Likert Scale to measure the statements of the five variables studied. The analysis technique used is multiple linear regression analysis. The research results show that partially coordination, job satisfaction, organizational commitment and employee performance do not have a significant effect on the performance of financial manager employees. Only the digital culture variable influences the performance of financial management employees of KPPN Balige partners who oversee 4 (four) districts. So it can be concluded that in general digital culture, coordination and job satisfaction have no or very little influence on organizational commitment because most employees do not want to work in the current agency or organization.
The Effect of Leadership, Motivation, and Work Environment on Employee Performance at Bank Mandiri Smart Branch Duri Sudirman Agustina, Wenny; Liswandi, Liswandi; Mujtahid, Iqbal Miftakhul
Journal Research of Social Science, Economics, and Management Vol. 5 No. 4 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i4.1166

Abstract

Bank Mandiri is the bank that receives the most customer complaints. Customer complaints reflect the suboptimal performance of employees in providing services, whether through digital channels or offline services at branch offices. This study aims to examine the influence of leadership style, motivation, and work environment on the performance of employees at Bank Mandiri Smart Branch Duri Sudirman. The research is quantitative descriptive in nature. Data collection techniques include questionnaires, observation, and documentation. The sample consisted of 119 bank employees. Data analysis was conducted using multiple regression. The results of the study indicate that motivation and work environment have a positive and significant effect on the performance of employees at Bank Mandiri Smart Branch Duri Sudirman, whereas leadership style does not have a positive and significant effect on employee performance at the branch.
Co-Authors Afiful Ikhwan Agustina, Wenny Ahsan, Muhamad Ainal Mardhiah Antonius Djula, Wilhelmus Asiari, Dirsanti Nur Apriliani Bungsu, Putra Cakranegara, Pandu Adi Chairil Ezward, Chairil Dedi Rianto Rahadi DS, Nurhayati Dwi Apriliani, Dwi Eka Siskawati Fenetruma, Zaenab Hamdali, Natalia Tamara Hamsinah Hamsinah, Hamsinah Hendrian Hendrian, Hendrian Hidayah, Zainur Isfanda, Isfanda Kamaruddin, Ilham Kiflah, Marzatul Kuntadi, Yahya Agunng Lia Handayani, Lia Mahendra, Gilang Riza Mahgfirah, Indria Makkulawu Panyiwi Kessi, Andi Makmuria, Ignaz Fico Mapuasari, Supeni Anggraeni Marzuki, Kartini Muhammad Khalil, Muhammad Mujtahid, Iqbal Miftakhul Mulfiza, Febi Munardji, Munardji Nauval, Ahmad Nurhayati Nurhayati Nurnidar, Nurnidar Pakpahan, Onny Pratidina Nasution, Siti Wardah Rakhman, Fathor Reva Ragam Santika Rianto Rahadi , Dedi Riyanto Adji Ruben Tuhumena S, Syaripuddin Sa'diah, Kamilah Sabalius Uhai Sabila, Ana Maulida Sarie, Fatma Situmorang, Alvin Yosafat Sudarmo, Agnes Puspitasari Sulle, Yonatan Sutrisno, Sutrisno Wahyudi Wahyudi Wahyudi Wahyudi Wijaya, Ricko Aryasena Yuniarti Utami, Eva Zakaria, Nor Balkish