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The influence of digital culture, coordination and job satisfaction on employee performance with organizational commitment as a mediation variable Pakpahan, Onny; Liswandi, Liswandi; Sudarmo, Agnes Puspitasari
International Journal on Social Science, Economics and Art Vol. 14 No. 1 (2024): May: Social Science, Economics
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijosea.v14i1.438

Abstract

Government organizations must always improve their performance according to the needs of a developing society. The survey results showed that the public did not get satisfaction so they got the highest "B" score for public services and service units. The basis for implementing Community Satisfaction Monitoring is the Minister of State Apparatus Empowerment and Bureaucratic Reform Regulation Number 14 of 2017 concerning Guidelines for Preparing Community Satisfaction Monitoring in Public Service Units. This research aims to test and analyze the influence of digital culture, coordination, job satisfaction on the performance of financial manager employees of KPPN Balige work partners through the mediating variable, namely organizational commitment, using data processing techniques for a sample of 92 employees. Data collection was carried out by distributing questionnaires that used a 5-point Likert Scale to measure the statements of the five variables studied. The analysis technique used is multiple linear regression analysis. The research results show that partially coordination, job satisfaction, organizational commitment and employee performance do not have a significant effect on the performance of financial manager employees. Only the digital culture variable influences the performance of financial management employees of KPPN Balige partners who oversee 4 (four) districts. So it can be concluded that in general digital culture, coordination and job satisfaction have no or very little influence on organizational commitment because most employees do not want to work in the current agency or organization.
The Effect of Leadership, Motivation, and Work Environment on Employee Performance at Bank Mandiri Smart Branch Duri Sudirman Agustina, Wenny; Liswandi, Liswandi; Mujtahid, Iqbal Miftakhul
Journal Research of Social Science, Economics, and Management Vol. 5 No. 4 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i4.1166

Abstract

Bank Mandiri is the bank that receives the most customer complaints. Customer complaints reflect the suboptimal performance of employees in providing services, whether through digital channels or offline services at branch offices. This study aims to examine the influence of leadership style, motivation, and work environment on the performance of employees at Bank Mandiri Smart Branch Duri Sudirman. The research is quantitative descriptive in nature. Data collection techniques include questionnaires, observation, and documentation. The sample consisted of 119 bank employees. Data analysis was conducted using multiple regression. The results of the study indicate that motivation and work environment have a positive and significant effect on the performance of employees at Bank Mandiri Smart Branch Duri Sudirman, whereas leadership style does not have a positive and significant effect on employee performance at the branch.
ATLAS INTERAKTIF: TAMAN MINI INDONESIA INDAH (TMII) MELALUI MATA INTERNASIONAL Hanafiah, Hally; Liswandi, Liswandi; Lynn, Akari; Kyaw, Kaung Khant; Thiri Maung Maung Zaw
JURNAL ABDIMAS PLJ Vol. 5 No. 2 (2025): JURNAL ABDIMAS PLJ, DESEMBER 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/japlj.v5i2.1932

Abstract

This paper presents reflections and insights from one day trip visit to Taman Mini Indonesia Indah (TMII) undertaken by a group of international students. TMII, a cultural and educational park in Jakarta, provides a valuable journey through Indonesian’s rich cultural diversity and national philosophies. Through the exploration of TMII’s regional pavilions, museums and religious sites, the group gained a deeper understanding of Indonesian culture, Pancasila, citizenship values, religious pluralism and the importance of Bahasa Indonesia as a unifying language. This learning opportunity effectively integrated Pancasila studies, citizenship education, language practice and religious appreciation. It highlighted the role of TMII as an interactive resource that link cultural gaps and encourages the global awareness of Indonesia’s plural identity.
Employee Engagement: Determinan dan Dampaknya terhadap Kinerja Pegawai Negeri Sipil Generasi Milenial Indria Harbani; Liswandi, Liswandi; Endi Rekarti
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.7959

Abstract

Direktorat Jenderal Perbendaharaan sedang dihadapkan pada shifting generasi pekerja dari generasi baby boomers menjadi generasi Milenial dikarenakan perubahan demografi secara alami. Generasi Milenial memiliki populasi terbanyak sebesar 38,44%. Penelitan yang dilakukan Gallup (2018) menyatakan bahwa tingkat engagement pegawai milenial hanya 29% dan lebih rendah daripada pegawai dari generasi sebelumnya yaitu generasi X (32%) dan generasi baby boomers (33%). Disisi lain, berdasarkan evaluasi tahun 2021-2024, kinerja Direktorat Jenderal Perbendaharaan mengalami mengalami penurunan pada salah satu Indikator Kinerja Utama (IKU) yang dimiliki DJPb. Berdasarkan fenomena tersebut penelitian ini bertujuan untuk menganalisis pengaruh talent development dan job rotaton terhadap kinerja Pegawai Negeri Sipil Milenial melalui mediasi employee engagement. Penelitian dilakukan menggunakan metode kuantitatif, pengumpulan data dilakukan menggunakan kuesioner dengan skala Likert 5 yang disebarkan secara daring melalui google form. Penelitian ini melakukan survei terhadap pegawai Milenial Ditjen Perbendaharaan yang tersebar di seluruh Indonesia. Populasi penelitian ini sejumlah 2.443 pegawai, dan berhasil diperoleh data responden 404 pegawai. Analisis data dilakukan dengan menggunakan metode Partial Least Square-Structural Equation Modeling (PLS- SEM), dengan perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa Talent Development dan Job Rotaton berpengaruh positif terhadap kinerja PNS Milenilal sedangkan Employee Engagement berpengaruh positif dan signifikan terhadap Kinerja PNS Milenilal. Selain itu, diketahui pula bahwa Employee Engagement mampu memainkan perannya sebagai variabel mediasi yang memperkuat dampak Job Rotation dan Talent Development tterhadap Kinerja PNS Milenilal.