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Journal : Jurnal Aktor

Leader Strategy in Improving Public Services in Tonasa 1 Sub District, Pangkep Regency Nur, Andi Cudai; Fadillah, Hana; Sulmiah, Sulmiah
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.63215

Abstract

This paper aims to understand the Leader's Strategy in Improving Public Services in Tonasa 1 Village. To achieve this goal, researchers use data collection techniques through observation, interviews and documentation. The data obtained from the research results were processed using qualitative analysis to find out the leader's strategy in improving public services in Tonasa Village1. The results showed that the Leader's Strategy in Improving Public Services in Tonasa 1 Village based on several indicators, namely strategy formulation and strategy implementation has been running well, but still needs to be optimized on strategy control indicators. So it can be concluded that the head of Tonasa 1 village has carried out the strategy well. This can be seen from the Strategy Formulation that has been prepared and determined always involves the Head of RW and RT in order to know what constraints occur in the community and what is desired by the community, then the implementation of the strategy, after compiling and determining the strategy then implemented, the application that has been carried out is socialization and facilitating these activities, conveying if there are activities such as socialization and serving the community well,  then strategy control, strategies that have been formulated and implemented, then strategy control where the strategy of the Head of Tonasa 1 Village in improving public services has been successful even though there are still irregularities that occur in the community but have no impact on the quality of public services
INNOVATION OF POPULATION ADMINISTRATION SERVICES IN INTEGRATED ADMINISTRATIVE SERVICES (PATENT) IN MAKASSAR CITY Sakawati, Herlina; Chairunnisa, Tarisca Amelia; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68304

Abstract

This study aims to innovate in population administration services in Integrated Administrative Services (PATEN) in Rappocini District, Makassar City, in this study using the theory of Rogers (1983) the characteristics of innovation, namely: a). Relative Advantage (relative suitability), b) Compatibility (suitability), c). Complexity, d). Trialibility, and e). Observability. This type of research is qualitative research with data collection techniques, namely observation, interviews, and documentation. The data obtained from the results of the research were processed using data reduction data analysis techniques, data presentation and conclusion drawn. The results of the study show that Innovation in Population Administration Services in Integrated Administrative Services (PATEN) in Rappocini District, Makassar City is already in the good category when viewed from several indicators, namely: Relative Advantage (relative suitability), Compatibility (suitability), Complexity (complexity), Trialibility (trial), and Observability (observability). However, it needs to be optimized on the Complexity indicator so that adopters are more aware of the extent to which this innovation will be used in the future.
IMPLEMENTATION PROGRAM FOR COMPLETE SYSTEMIC LAND REGISTRATION (PTSL) FOR ACCELERATION OF LAND REGISTRATION AT MAKASSAR LAND OFFICE Aslinda, Andi; Asyifa, Nur; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68302

Abstract

This study aims to find out the Implementation of the Complete Systematic Land Registration Program (PTSL) in the context of Accelerating Land Registration at the Makassar City Land Office as well as the supporting and inhibiting factors for the implementation of the Complete Systematic Land Registration Program (PTSL) at the Makassar City Land Office. This research uses a qualitative approach. Data collection was carried out through observation, interview, and documentation techniques. The data analysis technique used in this study is interactive data analysis through stages: data condensation, data presentation, and conclusion testing.The results of this study show that the Implementation of the Complete Systematic Land Registration Program (PTSL) at the Makassar City Land Office has been running well, although there are still some shortcomings in its implementation. This is seen from the standards and objectives of the policy, the characteristics of the implementing bodies/agencies, communication between organizations, the attitude of the implementers in the implementation of PTSL has been running well, but there are still shortcomings in policy sources and the economic, social, and political environment. The supporting factors in the implementation of the PTSL program are the existence of a clear legal basis, good communication between organizations, and support from the community. Factors that hinder the implementation of the Complete Systematic Land Registration (PTSL) program at the Makassar City Land Office include the lack of human resources, the existence of land in the dispute stage, the delay of the community in collecting administrative requirements, and the existence of land plots whose owners are unknown.
ENFORCEMENT OF DISCIPLINE OF STATE CIVIL SERVANTS (STUDY AT THE REGIONAL CIVIL SERVICE AGENCY OF SOUTH SULAWESI PROVINCE) Amalia, Andi Radia Nur; Sakawati, Herlina; Nur, Andi Cudai; Aina, Asri Nur
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73857

Abstract

This study aims to find out how to enforce the discipline of the State Civil Apparatus in the BKD of South Sulawesi Province. This research uses a qualitative approach and produces descriptive data. Data collection was carried out by means of observation, interviews and documentation. The data was processed using interactive model analysis, namely data condensation, data presentation and conclusion drawn. The results of this study show that 1) Time discipline, employees in the Regional Civil Service Agency need to be improved because the frequency of employee attendance has not met the provisions in Government Regulations. 2) Regulatory discipline, employees in the Regional Civil Service Agency need to be improved, with some employees getting sanctioned or even fired from their jobs for lack of discipline. 3) Discipline of responsibility, employees in the Regional Civil Service Agency have not fully had a high awareness of responsibility in carrying out their duties according to applicable regulations, including in maintaining equipment, carrying out duties according to the code of ethics, and other rules that have an impact on work effectiveness and efficiency. Based on the findings of this study, recommendations to improve the discipline of the State Civil Apparatus with strict action on violations of ASN discipline in the Regional Civil Service Agency for a deterrent effect and increased productivity. The government is advised to foster civil servants in a clear and transparent manner, with career development, rewards for those who achieve, and strict sanctions for norm violators
COLLABORATIVE GOVERNANCE IN WASTE MANAGEMENT AT THE SIDENRENG RAPPANG REGENCY ENVIRONMENTAL AGENCY Akmes, Riska; Yamin, Muh Nur; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73838

Abstract

This study aims to find out the process of Collaborative Governance in Waste Management at the Environment Agency of Sidenreng Rappang Regency. This research includes descriptive qualitative research with data collection techniques through observation, interviews, literature studies and documentation. Data analysis techniques consist of data reduction, data presentation and conclusion drawn.The results of this study show that the Collaborative Governance process in Waste Management at the Sidenreng Rappang Regency Environment Agency focuses on the initial conditions, the collaborative process so that it produces outcomes (results) from the collaboration process that has been implemented and running, but it is still not optimal. The initial condition for the formation of collaboration is the high generation of waste compared to waste management which is relatively low in Sidenreng Rappang Regency. There are 5 (five) indicators of the collaborative process that are considered in looking at the collaboration process, namely face-to-face dialogue, building trust, commitment in the process, mutual understanding and intermediate (middle) results. Of the five indicators, the obstacles are the indicators of mutual understanding and intermediate (middle) results because there are still components of society that do not dispose of waste in their place, this reflects not carrying out their responsibilities according to the direction and agreement on the division of tasks. So that the results  obtained are the implementation of the collaboration process, but it still needs to be optimized for mutual understanding and intermediate results in active participation and contribution to the common interest to realize that waste management in Sidenreng Rappang Regency is running well.
E-SAMSAT IN REALIZING PUBLIC SERVICES AT THE SAMSAT OFFICE IN GOWA DISTRICT Rianti, Rianti; Nur, Andi Cudai; Guntur, Muhammad; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70815

Abstract

This study  aims to determine  the quality of e-Samsat in realizing public services at the Samsat Office in Gowa Regency and to determine the quality of public services from the e-Samsat public service system in the Samsat Office in Gowa Regency.  This research uses a qualitative approach with descriptive methods. Data collection was carried out by field observations, interviews and documentation.  Data analysis techniques use data condensation,  data  presentation  and conclusion.  The results of this study indicate that the success  of e-Samsat  in realizing  public services  at the Samsat Office in Gowa Regency has not been optimally successful. This can be seen through three research  indicators. The successful indicator is Accountability with a clear type of service when using the e-Samsat  service.  Responsiveness  and Responsibility indicators that have not been successful in implementing this e -Samsat service system. The e-Samsat service  system at the Gowa Regency  Samsat office  has not been able to create quality services.
THE ROLE OF THE GOVERNMENT IN DETERMINING THE PURCHASE PRICE OF OIL PALM FRESH FRUIT BUNCHES IN CENTRAL MAMUJU REGENCY Ritu, Susan; Sakawati, Herlina; Nur, Andi Cudai; Purna, Zarni Adia
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73863

Abstract

This study aims to determine the role of the government in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district and government obstacles in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district. This research is a qualitative research with 4 informants. Data collection was carried out using observation, interview and documentation techniques. The data analysis technique used consists of data condensation, data presentation and conclusion drawing.The results of this study indicate that the role of the government in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district can be seen from three roles: 1) as a regulator, 2) as a stabilizer, 3) as a dynamizer has played a good role in regulating, supervising and maintaining the stability of FFB prices. There are several obstacles to the role of the government in setting FFB prices, namely oil palm companies that do not comply with the price policy set, farmers' understanding of the rules that are still lacking and cooperation and support from the government that is less than optimal.
Effectiveness of Motor Vehicle Tax Collection Services Through Samsat Outlets in the One-Roof Manunggal Administration System (SAMSAT) Office in the Takalar Region Nur, Andi Cudai; Annisa, Ainun Husnun; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 3, No 1 (2023): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i1.54706

Abstract

This study aims to determine the effectiveness of motor vehicle tax collection services through Samsat outlets at the Takalar Regional One-Stop Single Administration System (SAMSAT) Office and what supporting and inhibiting factors are faced in its optimization. This research uses a qualitative approach. Data collection carried out in this study is interactive data analysis through stages: data collection, data reduction, data presentation, and conclusion testing.The results of this study indicate that the effectiveness of motor vehicle tax collection services through Samsat outlets at the Takalar Region One-Stop Single Administration System (SAMSAT) office related to Efficiency is running quite well, Adequacy is running quite well, Equity is running well, Responsiveness is not running optimally or not running well and Accuracy is not running optimally or not running well. So it can be said that the effectiveness of motor vehicle tax collection services through Samsat Outlets at the Takalar Region One-Stop Single Administration System (SAMSAT) Office has not been running effectively in this case there are still acts of illegal levies committed by Samsat Outlet officers then samsat outlet officers have not been able to provide a quick response to complaints given by taxpayers in making motor vehicle tax payments. In addition, Samsat Outlet services have not had a significant impact on increasing and receiving motor vehicle tax targets.  Suggestion: The Takalar Regional Samsat Office, especially the North Galesong Samsat Outlet service, can improve the services provided to the taxpayer community so as to increase the number of users of Samsat Outlet services.
TOURISM OBJECT MANAGEMENT IN WAJO REGENCY Sampetamma, Yurike; Guntur, Muhammad; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70790

Abstract

This study aims to determine the management of tourism objects in Wajo Regency. The type of research used is descriptive qualitative, while the data sources used in this study are primary data sources and secondary data sources with a total of 7 informants. Data collection techniques using observation, interviews, and documentation. The data analysis technique used in this study is data reduction, data presentation, and drawing conclusions. The validation of the data used is source triangulation and technique triangulation. The researcher uses George R Terry's theory of management elements, which is used to assess tourism object management at the Wajo Regency Youth Sports and Tourism Office. Based on the results of the study, the management of tourism objects in Wajo Regency with reference to George R Terry's theory of management elements has not been carried out optimally. The human and financial elements are one of the inhibiting factors that the management of tourist objects has not been maximized. Likewise human resource management has not been maximized in terms of quality and quantity possessed, because the average existing human resources based on their educational background on human resources are not in accordance with the education and skills of the field of work where they are placed. In terms of quantity, the number of human resources has not been sufficient. This can be seen from the number of tourist destinations visited, which are still short of employees. Financial management cannot be said to be good because the available funds or budget are very limited and cannot meet needs, also very dependent on the regional budget so that they cannot support all tourism object management activities.
THE ROLE OF INFORMATION AND DOCUMENTATION MANAGEMENT OFFICERS IN ENSURING ACCESS TO OPEN INFORMATION AT THE OFFICE OF THE GENERAL ELECTION COMMISSION OF NORTH LUWU REGENCY Rusman, Karmila; Nur, Andi Cudai; Guntur, Muhammad; Fitri, Anisa
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70796

Abstract

This study aims at the Role of Information Management and Documentation Officers (PPID) in Assuring Access to Information Disclosure at the Office of the General Election Commission (KPU) of North Luwu Regency. To achieve this goal, the researchers used data collection techniques through observation, interviews and documentation. The data that has been obtained from the research results are processed using qualitative analysis with data collection techniques, namely observation, interviews, and documentation. The data obtained from the results of the study were processed using data analysis techniques, data reduction, data presentation and conclusion. The results of the study show that the Role of Information Management and Documentation Officers (PPID) in Assuring Access to Information Disclosure at the Office of the General Election Commission (KPU) of North Luwu Regency is seen from the Role of Heroepoetri (2003), namely: (1) Role as Policy, (2) Role as Strategy, (3) Role as Communication. Assessment of the Role of Information Management and Documentation Officials (PPID) seen from the observations of researchers and the results of interviews between researchers and informants, it can be concluded that Open Access to Information can be said to be good. This is evident from the policies made in information services, strategies achieved and coordination with regional apparatus to provide public information services.