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Problems Faced by Automobile Industries: Case Study on Tesla Bhardwaj, Shelly; Pandey, Rudresh; Sharma, Shobha; Sejal, Shivani; Iyer, Ganesh; Sharma, Shivam; P.V, Ranjith; Kulkarni, Swati
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 2 (2020): June 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (296.493 KB) | DOI: 10.32535/ijthap.v3i2.825

Abstract

The study is being done on the problems faced by Automobile Industries while launching Electric Cars. The problems are common for all the automobile industries which had launched the EV, are launching or will launch them. But here the research is done specifically in respect to Tesla. Tesla Motors Inc. is an American automotive and energy company that was founded in 2003 is based in Palo Alto, California. The company specializes in electric car manufacturing, SolarCity subsidiary and solar panel manufacturing. The company is well known for its exclusive models like Model S, Model 3, Model X and the newest one Model Y. Tesla Motors released its first electric car in 2008 that was called The Roadster. Roadster achieved 245 miles (394 km) on a single charge. Since 2008, Tesla sold approximately 2,450 Roadster in over 30 countries through December 2012. Tesla faced many problems while launching the very first EV not only with the model but with its marketing too. So, this Project Report is being prepared by researching the problems faced by the Tesla regarding its first EV and its marketing. There are some particular solutions that are recognized by our team for the respective problems which will be useful for the automobile industries to overcome certain problems. These solutions will open the doors for the industries that are going to launch EV by referring the past data analysis of Tesla which is studied and prepared by our team in this Research Project.
AirAsia’s Efforts in Maintaining Good Workplace Environment for its Employees During Covid-19 Irdina, Irdina; Kee, Daisy Mui Hung; Reddy, Vasunthra; Izzati, Zafirah; Sri, Kamini; Perez, Manuela Granda; Restrepo, Camilo Alberto Perez; Lopez, Carolina Ardila; Das, Akash; Malhotra, Kunal; Pandey, Rudresh
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 3 (2020): October 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (227.582 KB) | DOI: 10.32535/ijthap.v3i3.941

Abstract

This study aims to examine the relationship between the workplace environment and employees’ satisfaction; to what extent can the workplace environment affect job satisfaction? The study used past research and interviewing an employee on job satisfaction and so was able to come up with reliable conclusions. The results showed a positive and strong correlation between workplace environment and job satisfaction. This study enhances the understanding of job satisfaction which can be used by managers to create a better workplace environment and boost employee performances.
A Case Study of Consumer Satisfaction of Kentucky Fried Chicken Pandey, Rudresh; Rao, K.S.; Er, Cha Ching; Kee, Daisy Mui Hung; Chua, Wan Jun; Hon, Hui Shan; Tan, Chong Yi; Tayal, Sakshi; Sariya, Sariya; Narendath, P.
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 2 (2021): June 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.51 KB) | DOI: 10.32535/ijthap.v4i2.1060

Abstract

The purpose of this study is to examine consumer satisfaction towards Kentucky Fried Chicken Corporation (KFC). This paper is presenting what are the factors influencing consumer satisfaction. KFC is known as one of the most popular fast-food chains around the world. The findings indicate that the services and products of KFC give a big impact on consumer satisfaction and thus most of the consumers are satisfied with the current services and KFC products.
The Impact of Global Trend on Courier Service and Consumer Satisfaction: A Study of DHL Pandey, Rudresh; Ganatra, Varsha; Sonawane, Harsh; Binti Mohd Fauzi, Fahada Nur; Kee, Daisy Mui Hung; Binti Mohd Yasir, Nur Hafizah; Binti Suhairi, Nur Fatini Farisya; Binti Md Zamri, Nur Afeza Azila
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 1 (2021): February 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (197.727 KB) | DOI: 10.32535/ijthap.v4i1.1022

Abstract

The study seeks to analyze the impact on DHL courier service as well as its customer satisfaction of global trends. The research was conducted by collecting data from the company websites, personal experiences, different theories, and some statistical details. Surveys were also carried out to gather information about its courier service and customer satisfaction. The findings showed that the pattern of logistics has a major effect on organizational and customer satisfaction.
Factors Affecting Environmental Performance: A Study of IKEA Alrubah, Sarah Abduallah; Alsubaie, Lulwa Khalied; Quttainah, Majdi Anwar; Pal, Monika; Pandey, Rudresh; Shamiliy, Thiagarajan A/P; Kee, Daisy Mui Hung; Ling, Lee Kuong; Nadirah, Nour Aliaa; Aishan, Norfathu
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 3 (2020): October 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.056 KB) | DOI: 10.32535/ijthap.v3i3.949

Abstract

IKEA is a Swedish multinational group that provides home services and sells ready-to-assemble furniture, kitchen appliances, and home accessories. Several factors can emphasize the success of a company such as brand loyalty, the company's status, and the products and services. These success factors give various benefits to customers and to the company itself. The purpose of this proposal is to examine the success factor of IKEA in terms of environmental performance aspect. This case picked will be mainly in Asia. The study used secondary data to collect data from the Internet which are journals and articles from the IKEA branches in Malaysia. Also, we want to know how IKEA provides strategic approaches to improve the company.
Business Idea for Starbucks: Organic Yerba Mate Beverages Basak, Sourav; P.V, Ranjith; A. Prakash, Preethi; Albesis, Ghezlan; Quttainah, Majdi Anwar; Shukla, Sonia; Pandey, Rudresh
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 2 (2020): June 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (244.25 KB) | DOI: 10.32535/ijthap.v3i2.826

Abstract

The report here is basically a research-based business idea for Starbucks Coffee Company that operates all over the world. The idea is line with the market dynamics and the needs of the target market i.e. the masses across the world. The idea is that Starbucks should start a separate line of coffee shops in various parts of the word that will serve Yerba Mate herbal coffee, tea and Beverages. This is a famous coffee and tea in South Africa that has extensive health benefits and falls in the domain of third wave of coffee for the specialty coffee lovers. This business idea will be implemented by Starbucks as a specific niche in the coffee or restaurant industry. Now since the population of world is facing high rates of obesity, and with increasing quality consciousness and love for specialty coffee, this business idea presents great opportunity for the company. The idea is based on research using market analysis and tools like PEST analysis.
Alternative Strategies to Avoid Layoff in Airlines Industry During the Covid-19 Pandemic Singh, Padmalini; D, Dilip; P, Nuthan Jeevraj; Hung, Yip Wei; Kee, Daisy Mui Hung; Wen, Yap Sing; Pandey, Divya; Pandey, Rudresh; Yunn, Sek Yuen; Wen, Shelly Foo Hui
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 2 (2021): June 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (310.776 KB) | DOI: 10.32535/ijthap.v4i2.1056

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This research was carried out to explore the layoff situation among the Airline industry during the COVID-19 pandemic and suggest the alternative strategies that would consider by the Airline company. The method used in this research is an online questionnaire distributed to 100 respondents as the primary data collection and the secondary data analysis from the empirical studies that can obtain from electronic and non-electronic media. The findings of this research indicated that one of the suggested alternative strategies, Furlough, is the most recommended one. However, Attrition and Hiring Freeze strategy has less recommended because of the low effectiveness of this strategy on downsizing companies. The study enables the airline company to consider the alternative strategies on their downsizing policy in order to minimize the employees and company loss.
Key Determinants of International Retail Success: A Case of IKEA Retail Singh, Padmalini; Rao, K.S. Srinivasa; Xuan, Liang; Kee, Daisy Mui Hung; Min, Fong Jia; Xuan, Tan Yi; Ing, Teoh Siew; Malhotra, Kunal; Pandey, Rudresh
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 1 (2021): February 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (231.966 KB) | DOI: 10.32535/ijthap.v4i1.1018

Abstract

IKEA is an internationally well-known largest furniture retailer. The purpose of this study is to study key determinants of IKEA's success. To reach the purpose of this research, we focused on the international strategy IKEA used to approach their customers and IKEA’s SWOT analysis. Besides, we also focus on how IKEA store layout influences consumer behavior. The primary data collection method was interviews conducted with IKEA customers by Google forms. This study found that IKEA’s unique management planning and marketing strategy attract customers to revisit the retail store.
OYO Rooms: Their Hospitality and Customer Satisfaction Sharma, Shobha; Nidhi, Nidhi; Pathak, Smita; Pandey, Rudresh; Tianen, Wang; Hung, Daisy Kee Mui; XiaoLin, Huang; Xuan, Wang Ying; Rana, Virat; Naresh, Prudhvi; P.V, Ranjith
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 3 (2020): October 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (149.24 KB) | DOI: 10.32535/ijthap.v3i3.942

Abstract

The study is being done on the problems faced by the hospitality and tourism industries. Their growth and development. But here the research is done specifically in respect to OYO. The objective here is to tell the growth story of OYO room in the most objective way possible as a "situation case". One of the efforts has been to provide a body of information of sufficient size to analyse the reasons for the current success of OYO room in particular and the emerging Indian business model of innovative use of technology and marketing principles. The case presents the successful story of the entrepreneur Ritesh Aggarwal, about how he used the idea of hospitality and hotels that generated a significant investment in this segment. The government is in action is focusing on "Make in India", which means that entrepreneurs like Ritesh Aggarwal will be encouraged and supported. It is necessary to create a comfort zone for the young minds so that they can become successful businessmen, leading to the economic growth of the country. So, this Project Report is being prepared by researching the problems faced by the OYO regarding its hospitality and customer satisfaction and its marketing. There are some particular solutions that are recognized by our team for the respective problems which will be useful for the hospitality and tourism industries to overcome certain problems. These solutions will open the doors for the industries that are going to be in this field referring the past data analysis of OYO which is studied and prepared by our team in this Research Project.
The Impact of Employee Satisfaction, Organizational Commitment, Job Performance and Teamwork as the Success Factors in FedEx: A Study of FedEx’s Employees in Malaysia Qing, Koh Jhee; Kee, Daisy Mui Hung; Soon, Joel Chen Tai; Hui, Chin Kah; Kelvin, Ch’ng; Singh, Abishek; Kurniawan, Obaja Elka; Alotaibi, Aisha Bader; Pandey, Rudresh; Quttainah, Majdi Anwar; Sin, Liem Gai
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 2 (2020): June 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (212.9 KB) | DOI: 10.32535/ijthap.v3i2.822

Abstract

In 1971, FedEx was founded as Federal Express Corporation, by Frederick W. Smith. In the world of supply chain services, FedEx is one of the most trusted and respected brands. The main goal of FedEx is to make sure that FedEx is their customers' first choice, by delivering world-class customer experience. FedEx ensures that they deliver world-class customer experience to their customers so that their loyalty towards FedEx will grow and they will not risk trying another carrier service. FedEx takes care of its people first, believing they will then take care of its customers. For this reason, FedEx top leaders commit the “People First” philosophy.
Co-Authors A. Prakash, Preethi A.A. Gde Satia Utama, A.A. Gde Satia A/L Antony Das, Pusparajan A/P Muniandy, Linarani A/P Sathiyananthan, Geethanapriya Aditi, Aditi Agarwal, Somya Agnihotri, Shreyas Ahmad, Khadija Mohammad Aida, Syazreen Aishan, Norfathu Al Rashidi, Fatimah Al Shammari, Hadeel Al Shuwaler, Abdulaziz Albert, Paul Jason Albesis, Ghezlan Alfadhly, Hamad Alfahad, Fay Fahad Alhamlan, Hadeel Ali, Ahmad Amer Aafis Mohamed Almuhaini, Rashed Fahad Alosaimi, Asla Alotaibi, Aisha Bader Alrashidi, Anfal Alrubah, Sarah Abduallah Alsubaie, Lulwa Khalied Amirah, Nur Amirah, Nur Wadhihah Angarita, Laura Sofia Cuellar Anjali, Anjali Aqilah, Nur Arenas, Venus Toro Ariyani, Dwi Nita Artha, Diwa Aun, Teoh Bak Basak, Sourav Bella, Arti Bhardwaj, Shelly Bhavishya, Bhavishya Bin Ahmad Fadzeil, Muhammad Zulhusni Bin Mohd Ghazali, Muhammad Khairul Amali Binti Azmi, Nur Ain Syamira Binti Md Zamri, Nur Afeza Azila Binti Mohamed Harun, Nurathirah Binti Mohamed Nazir, Nurin Jasmin Binti Mohamed, Nur Azwanie binti Mohd Daud, Sofea Zafiera Binti Mohd Fauzi, Fahada Nur Binti Mohd Hamdan, Noor Najihah Binti Mohd Yasir, Nur Hafizah Binti Suhairi, Nur Fatini Farisya Binti Zamara, Faizah Binti Zamri, Siti Khadijah BV, Suhasini Chan, Chia Yi Chanchal, Bhardhwaj Chaudary, Vidush Chaudhary, Pratima Chaudhary, Utkarsh Chaurasiya, Rupali Chawla, Pooja Chen, Lim Sin Chia, Jian Wei Chin, Ming Hooi Ching, Choong Shu Chong, Angela Yi Wen Chong, En Chua, Chuan Rou Chua, Jia Feng Chua, Wan Jun D, Dilip D, Dillip Das, Akash Diaz, John Francis Edeh, Blessing Friday Edeh, Friday Ogbu En, Lim Xiao Er, Cha Ching Er, Lew Ke Fatihah, Nur Alissa Fei, Neng Mei Ganatra, Varsha Gee, Ooi Xin Goel, Pragya Goyal, Priyanshi Goyal, Shradha Gupta, Ankit Gupta, Apurv Hafizudin, Muhammad Hak, Kim Kim Hanif, Maulana Hanif, Mohd Azri Harsha, Yalla Satya Sai Venkata Sri Hon, Hui Shan Hong, Aileen Chun Yueng Hongekar, Sairaj Huei, Lok Yee Hui, Chin Kah Hui, Foung Hann Hui, Gan Kia Hui, Yip Jia Hung, Daisy Kee Mui Hung, Yip Wei Husna, Nor Ilyana, Normaizatul Ing, Tammy Wong Shao Ing, Teoh Siew Irdina, Irdina Iyer, Ganesh Izzati, Zafirah Jain, Ashi Jamnik, Sonali Jayant, Jigyasa Jimmy, Adrianie Jinietia Jin, Chai Yeong Jin, Liow Yue Junaina, Intan Kadam, Prachi KARAMCHANDANI, DEVANSHU Kee, Daisy Mui Hung Kei, Choo Mun Kelvin, Ch’ng Khushboo, Kumari Kong, Rui Yang Kulkarni, Swati Kumar C, Akshay Kumar, Kalyani Prem Kumari, Madhumita Kurniawan, Obaja Elka Lam, Kah Yee Lee, Jia Ying Lee, Men Je Lee, Zhi Wei Leng, Law Sin Liang Xuan Lim, Chun Han Lim, Jia Yee Lin, Jia Yee Ling, Chong Chiew Ling, Irene Saw Ai Ling, Lee Kuong Lopez, Carolina Ardila Low, Chia Miin Maisarah, Nabilah Malhotra, Kunal Massand, Ajay Mei, Tan Cai Mein, Hee Hui Min, Fong Jia Min, Tan Hui Muhammad Adam, Muhammad Muhammad Firdaus bin Ibrahim, Muhammad Firdaus Mulya, Victor Teja Mundu, Muhamad Mustafa Nabawanuka, Hamidah Nadirah, Nour Aliaa Nair, Rajesh Kumar Nandana, R Devi Narayanan, Yashwiny Narendath, P. Naresh, Prudhvi Naresh, Vadlamudi Prudhvi Ng, Xin Yun Nidhi, Nidhi Nikhil, Nikhil Nur Fadhilah Obinwa, Etoo Emmanuel Ong, Rui Suen P, Nuthan Jeevraj P.V, Ranjith Pal, Monika Panda, Kunal Pandey, Divya Pandey, Madhu Ashok Pandey, Mayank Kumar Pandey, Shweta Pathak, Smita Pawar, Purvika Perez, Manuela Granda Peter, Okwu Puran, Puran Putra, Theofilus Welyna PV, Ranjith Qhi, Looi Yong Qi, Er Jia Qi, Liang Mei Qi, Tin Jin Qi, Wong Yun Qing, Koh Jhee Qu, Gao Quttainah, Majdi Anwar Rai, Akansha Raj, Nidhi Ramadhan, Hafizh Sasining Ramadhany, Diwa Artha Rana, Virat Rao, K.S. Rao, K.S. Srinivasa Rattanapoond, Rattanapoond Reddy, L. Sudershan Reddy, Vasunthra Restrepo, Camilo Alberto Perez Restrepo, Camilo Pérez Ristiansyah, Sabillah Alfarisi Safitri, Adinda Dessy Indriana Sara, Hani Sariya, Sariya Saxena, Muskan Sejal, Shivani Sentosa, Reinaldo Gerald Shamiliy, Thiagarajan A/P Sharma, Lavi Sharma, Shivam Sharma, Shobha Shukla, Sonia Sien, Lim Hooi Sin, Liem Gai Singh, Abhishek Singh, Abishek Singh, Ashvinderjit Singh, Padmalini Sinha, Rupesh Siw, Ming Yuen Sonawane, Harsh Soon, Joel Chen Tai Sri, Kamini Srishti, Srishti Srivastava, Aditi Stephani, Stephani Subramaniam, Maniratnam Sundararajan, Thanushrii P.K. Suvanmanee, Wanneyda Syakirah, Nurul Syarina, Wan Syazwanie Syazreeza, Rusyda Tan, Chong Yi Tayal, Sakshi Thevan, Parvina A/P Sangelee Thirupathi, Harichandran Tianen, Wang Tien, Tan Jia Tiffany, Natasha Toh, Yong Rong Upadhayay, Nishant Usamah, Ahmad Uwais, Nurul Vashishth, Kajal Vashney, Kushal Verma, Ashutosh Verma, Deepali Verma, Priyanka Verma, Sahil Wei, Liew Pei Wei, Ooi Yu Wen, Chin Pei Wen, Ewe Cai Wen, Shelly Foo Hui Wen, Yap Sing Whiryawan, Jhonathan Widyawati, Venny Tezaryning XiaoLin, Huang Xin, Roselin Yong Kai Xuan, Chian Lee Xuan, Tan Yi Xuan, Wang Ying Yan, Ng Pui Yan, Yap Wen Yee, Jia Hui Yeong, Pei Hung Aw Yi, Tan Chi Yin, Chong Li Yu, Tan Pei Yue, Wong Sin Yunn, Sek Yuen Yuwono, Sienly Zahra, Puteri Fatimah Zakwan, Muhamad Amir Zen, Lee Jen Zhin, Phuan Mun Zikri, Hafiz Zulfaqar, Mohamad