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Digital Financial Literacy and Digital Payment Behavior Among Millennials and Generation Z Nurul Hidayati Indra Ningsih; Baiq Reinelda Tri Yunarni; Erwin Asidah
Agregat: Jurnal Ekonomi dan Bisnis Vol. 10 No. 1 (2026)
Publisher : Universitas Muhammadiyah Prof. DR HAMKA.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/agregat_vol10.i1/23299

Abstract

This study aims to analyze the influence of digital financial literacy on the behavior of using digital payment methods among Millennials and Generation Z in Mataram City. The background of this research is based on the growing use of digital financial services in Indonesia and the importance of financial literacy in supporting sound financial decision-making. A quantitative approach was employed through a survey method involving 100 respondents consisting of Millennials and Gen Z, using simple linear regression analysis and independent t-tests. The results revealed that digital financial literacy has a significant effect on digital payment behavior. However, the study also found a gap between high literacy levels and suboptimal actual behavior. The implications of this study highlight the need for financial literacy education programs tailored to generational characteristics and local contexts to foster sustainable financial inclusion
Artificial Intelligence in Personalized Marketing: Strategies for Enhancing Consumer Engagement Syaharuddin; Nur Fitri Hidayanti; Dedy Iswanto; Nurul Hidayati Indra Ningsih
Advance Sustainable Science Engineering and Technology Vol. 7 No. 2 (2025): February-April
Publisher : Science and Technology Research Centre Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/df5dwp69

Abstract

This study examines the use of artificial intelligence (AI) in personalized marketing to boost consumer engagement. Using a systematic literature review from Scopus, DOAJ, and Google Scholar, it finds that AI helps predict consumer behavior, optimize communication, and deliver real-time adaptive content. These capabilities enhance customer satisfaction and loyalty. However, challenges such as data privacy, ethical concerns, and the need for human oversight remain. The study recommends investing in AI-driven analytics, automation, and dynamic content strategies to improve customer experience and interaction.