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All Journal Ilmu Administrasi Publik Gema Kampus IISIP YAPIS Biak Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Pinisi Business Administration Review Jurnal Pengabdian Kepada Masyarakat Patikala Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Pallangga Praja Jurnal Aktor Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran
Sakawati, Herlina
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Public Health Social Sciences Other

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THE ROLE OF THE GOVERNMENT IN DETERMINING THE PURCHASE PRICE OF OIL PALM FRESH FRUIT BUNCHES IN CENTRAL MAMUJU REGENCY Ritu, Susan; Sakawati, Herlina; Nur, Andi Cudai; Purna, Zarni Adia
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73863

Abstract

This study aims to determine the role of the government in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district and government obstacles in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district. This research is a qualitative research with 4 informants. Data collection was carried out using observation, interview and documentation techniques. The data analysis technique used consists of data condensation, data presentation and conclusion drawing.The results of this study indicate that the role of the government in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district can be seen from three roles: 1) as a regulator, 2) as a stabilizer, 3) as a dynamizer has played a good role in regulating, supervising and maintaining the stability of FFB prices. There are several obstacles to the role of the government in setting FFB prices, namely oil palm companies that do not comply with the price policy set, farmers' understanding of the rules that are still lacking and cooperation and support from the government that is less than optimal.
Quality of Health Services at the Tamalanrea Community Health Center Makassar City Sakawati, Herlina; Nikmawati, Andi; Halim, Didin
Jurnal Aktor Vol 3, No 2 (2024): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i2.61763

Abstract

Quality of Health Services at the Tamalanrea Community Health Center Makassar City. Thesis, State Administration Study Program, Department of State Administration Sciences, Faculty of Social Sciences and Law, Makassar State University, supervised by Mrs. Herlina Sakawati and Mr. Didin.This study aims to determine the Quality of Health Services at the Tamalanrea Community Health Center in Makassar City. This type of research is qualitative and produces descriptive data. With data collection techniques carried out by observation, interviews, documentation. The data analysis techniques used consist of data reduction, data presentation and conclusions.The results showed that the quality of service at Puskesmas Tamalanrea showed that the comprehensive dimension was not fully in accordance with the expectations of the community in providing services at Puskesmas Tamalanrea. The quality of Puskesmas services that are considered not in accordance with community expectations can be seen in the tanggible dimension (physical appearance) facilities such as waiting rooms and toilets still need improvement so that patients feel uncomfortable with the situation. In addition, the reliability dimension (ability) shows the length of the registration process at the counter makes patients complain because the medical record data filling system still uses the system. The quality of health services that are considered to be in accordance with community expectations is in the dimension of assurance, where the health apparatus has fully provided good and quality service, and empathy where the health apparatus provides personal treatment or attention to the community served, so as to create an atmosphere of harmony and mutual understanding between those who serve and those served.
IMPLEMENTATION OF THE FAMILY HOPE PROGRAM (CASE STUDY IN THE FIELD OF EDUCATION IN PENGKENDEKAN VILLAGE, SABBANG DISTRICT, NORTH LUWU REGENCY) Ameliani, Liska; Akib, Haedar; Sakawati, Herlina
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73840

Abstract

This research aims to determine the implementation of the Family Hope Program (Case Study in the Education Sector in Pengkendekan Village, Sabbang Subdistrict, North Luwu Regency). The research uses a descriptive qualitative approach, and data is collected through observation, interviews, and documentation techniques. The data obtained from the research is processed using an interactive analysis model, including data reduction, data presentation, drawing conclusions, and testing conclusions. The results of this research indicate that the implementation of the Family Hope Program in the education component in Pengkendekan Village, Sabbang Subdistrict, North Luwu Regency, has been running well. This is supported by the availability of adequate educational facilities and the active involvement of Family Hope Program facilitators (PKH) in motivating and encouraging parents to optimize their role in their children's education. The factors influencing the implementation of the Family Hope Program (PKH) based on Edward III's theory are communication, resources, disposition, and bureaucratic structure. Of these four factors, communication, disposition, and bureaucratic structure have been effective, while the resource factor has not been fully fulfilled.
Implementation of the Smoke-Free and Limited Smoking Area Policy in Jeneponto Regency Sakawati, Herlina; Hamrah, Hamrah; Halim, Didin
Jurnal Aktor Vol 3, No 1 (2023): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i1.54490

Abstract

This research aims to determine the implementation of smoke-free and limited smoking area policies. This research includes descriptive qualitative research with data collection techniques through observation, interviews and documentation. The data analysis techniques used are data condensation, data presentation, and drawing conclusions. The results of this research indicate that the implementation of smoke-free and limited smoking area policies in Jeneponto Regency. Judging from the four variables, namely, communication, resources, disposition and bureaucratic structure in implementing the smoke-free and limited-smoking area policy, it is still not good and still needs to be improved from the indicators that the communication carried out is still unclear, budget resources and facilities are still inadequate. , the implementer's disposition is still not firm enough in implementing the policy and the organizational structure is still unclear and needs to be evaluated so that the implementation of the smoke-free and limited area policy runs well in accordance with the policy objectives. The suggestions for this research are to disseminate information more directly and clearly, increase supervision and apply strict sanctions, comply with and implement the smoke-free and limited smoking area policy.
IMPLEMENTATION OF THE MILK FISH SEED ASSISTANCE PROGRAM FOR POND FARMING COMMUNITIES IN THE LABAKKANG DISTRICT PANGKEP REGENCY Sari, Vita; Sakawati, Herlina; Akib, Haedar; Pratiwi Johansyah, Oky Nur
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70818

Abstract

This study aims to determine the Implementation of the Bira Beach Tourism Sector Levy Management Policy in Increasing Regional Original Income in Bulukumba Regency. This research uses a qualitative approach and produces descriptive data. Data collection was carried out by observation, interview, and documentation techniques. The data was analyzed using qualitative analysis. The results of the study show that the Implementation of the Bira Beach Tourism Sector Levy Management Policy in Increasing Regional Original Income in Bulukumba Regency. based on 6 major variables that must be achieved, namely: Sources and objectives of policy in the tourism government, especially conducting regulations related to beach management and regulating permits and licensing. The objectives of tourism policy are a) Policy sources and objectives to increase the contribution of the tourism sector to the local economy, b) Policy Sources Local governments, tourism agencies, international organizations, and local communities are very important to achieve holistic and sustainable management. C Characteristics Characteristics An effective tourism implementing agency must have the ability to actively involve local communities in coastal management. d) Communication between organizations has a good impact on tourism managers and local governments in Regional Original Revenue, e) The attitude of tourism implementers includes friendliness, professionalism, and responsiveness. In addition, patience is also needed. Facing various kinds of tourists with different characters and needs, f) The economic, social and political environment has an important role in the development of tourism at the level of community participation and lack of knowledge about the procedures for managing tourist attractions. This causes these tourist attractions to not progress and even tend to regress.
HEALTH SOCIAL SECURITY ADMINISTRATION AGENCY (BPJS) SERVICES IN ANDI DJEMMA REGIONAL GENERAL HOSPITAL, NORTH LUWU REGENCY Paresa, Gabriella; Guntur, Muhammmad; Sakawati, Herlina; Aina, Asri Nur
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73865

Abstract

This study aims to find out how the Social Security Organizing Agency (BPJS) Health Services at the North Luwu Regency Regional General Hospital. This type of research is a qualitative description. Data collection is done by observation, interviews and documentation. Data analysis uses interactive model analysis i.e. data condensation, data presentation and conclusion drawing. The focus of this research is based on a study presented by Zeithaml Parasuraman with five indicators, namely form/appearance, reliability, responsiveness, assurance and empathy. The results of research on BPJS Health services at Andi Djemma Regional General Hospital, North Luwu Regency show that they are included in the good category, in accordance with the indicators, namely: 1) the form/appearance is categorized quite well; 2) reliability is categorized as quite good; 3) the response/responsiveness meets expectations is categorized as good enough; 4) the guarantee is categorized as good enough; 5) Empathy is categorized as quite good
IMPLEMENTATION OF PARKING LEVY MANAGEMENT POLICY IN INCREASING REGIONAL ORIGINAL REVENUE IN MAKASSAR CITY (STUDY ON THE GREATER MAKASSAR PARKING AREA COMPANY) Putra, Alim Alisa; Sakawati, Herlina; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73835

Abstract

This study aims to find out, analyze and describe how the implementation of the Parking Retribution policy as a source of regional original income in Makassar City. This type of research is descriptive qualitative research with data collection techniques namely observation, interviews, and documentation. The validity of the data is checked by means of source triangulation and technical triangulation. Data analysis techniques use data condensation, data presentation, and drawing conclusions.The results of this study indicate that in order to increase Local Own Revenue through parking fees, it is necessary to make continuous efforts to improve efficiency, transparency, and quality of management of parking fees. Thus, the City of Makassar can optimize the potential revenue from parking fees and strengthen regional finances to support the development and implementation of better public services.
EVALUATION OF COMMUNITY ASPIRATION EVENT (AJAMMA) THROUGH E-GOVERNMENT AS A PUBLIC SERVICE APPLICATION IN THE MAKASSAR CITY DPRD Kasih, Andi Selvi Ratih; Nur, Andi Cudai; Sakawati, Herlina
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73832

Abstract

This study aims to find out two things. The first is the evaluation result of the Community Aspirations Event (AJAMMA) through E-Government as a public service application at the Makassar City DPRD Secretariat. The two supporting and inhibiting factors are the AJAMMA application program in improving the quality of public services at the Makassar City DPRD Secretariat office. This study uses a qualitative approach. Data collection is done through observation techniques, interviews, and documentation. The data analysis technique used in this study was Spradley's data analysis through the stages of domain analysis, taxonomic analysis, compensatory analysis, and analysis of cultural themes. The results of this study indicate that the evaluation of the Community Aspirations Event (AJAMMA) through E-Government as a public service application at the Makassar City DPRD Secretariat based on the assessment of input indicators, process indicators, output indicators, and outcome indicators, can be stated to have gone well. This is supported by the convenience felt by the community in terms of channeling aspirations that have been present based on mobile applications. However, this mobile application-based service often experiences server disturbances which are affected by the user's internet connection.
The Role of Social Services in Improving the Welfare of Poor Communities in Takalar District Sakawati, Herlina; Azhari, Megawati; Sulmiah, Sulmiah
Jurnal Aktor Vol 3, No 1 (2023): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i1.54710

Abstract

This paper aims to find out how the role of the Social Service in Improving the Welfare of the Poor in Takalar Regency and what Supporting and Inhibiting Factors are encountered in optimizing it.  Using a qualitative approach, data collection was carried out through observation, interviews and documentation techniques.  The data analysis technique used is interactive data analysis through the stages of: data collection, data reduction, data analysis, and conclusion testing.  The results of this study indicate that the role of the Social Service in Improving the Welfare of the Poor in Takalar Regency is based on several indicators: 1.  Stabilizers that have not gone well, because the realization of social assistance programs for the poor has not been evenly distributed, 2. Innovators that are running well, due to new innovations from social services as a form of service that can help collect data on the poor effectively, 3.  Modernizers that have been going well, this can be seen from the impact of the program provided to the community which is very helpful in meeting the daily needs of the poor, 4. Pioneers that have not gone well, because there is no form of derivative services from the social services themselves that can provide  a form of pioneering that has a positive impact on society, 5. The executor himself has not gone well, this is because there is no form of cooperation between social services and other agencies as a form of cooperation in tackling the poor.
SERVICES IN GRANTING BUILDING PERMITS AT THE INVESTMENT OFFICE AND ONE-STOP INTEGRATED SERVICES OF EAST LUWU REGENCY Sakti, Nur Karya; Sakawati, Herlina; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73837

Abstract

This study aims to determine the quality of service in granting building permits at the Investment and One-Stop Services Office in East Luwu Regency. This research includes a qualitative approach descriptive research with data collection techniques through observation, interviews, literature study and documentation. Data analysis techniques consist of data reduction, data presentation and drawing conclusions. The results showed that the quality of service in granting building permits at the Investment and One Stop Service Office of East Luwu Regency based on the service quality indicators according to Zeithaml, namely Tangible, Reliability, Responsiveness, Assurance, and Empathy was not fully qualified in providing services. The Tangible and Empathy indicators have been carried out well, but need to be optimized and need to be improved on the Reliability, Responsiveness and Assurance indicators because they are still not good. This is proven based on observations and interviews. The PBG/IMB issuance service process has been running well, although it is not yet optimal in providing timely guarantees and fast service because the PBG/IMB issuance process is sometimes late and the applicant has not been notified of the certainty of the waiting time
Co-Authors A, Muhammad Rizal Ahmad, Sulmiah Aina, Asri Nur Amalia, Andi Radia Nur Ameliani, Liska Anary, Sherina Anisa Fitri Aris Baharuddin Azhari, Megawati Chairunnisa, Tarisca Amelia Fadilahaya, Andi Aqila Fitri, Anisa Guntur, Muhammmad Haedar Akib Hairia, Hairia Halim, Didin Hamrah Hamrah Hanafi Gani, Imran Herling, Herling Hiyar, Annisa Nurul Hasanah Ismail Ismail Izzati Qur'aini, Dzul Johansyah, Oky Nur Pratiwi Kasih, Andi Selvi Ratih Madulu, Jeni Maya Kasmita Muhammad Guntur, Muhammad Muswar, Irza Fachrul Nandasari, Nandasari Nasrullah, Muh. Nikmawati, Andi Novayanti Sopia Rukmana, Novayanti Sopia Nur, Andi Cudai Nurul Fitriana Nuryamin, Muh Paresa, Gabriella Pratiwi Johansyah, Oky Nur Putra, Alim Alisa Putri, Nur Qamaria Riski Amalia, Riski Ristiana, Evi Ritu, Susan Rivai, Andi Muhammad Sakti, Nur Karya Sari, Vita Sirajuddin Saleh Solly Aryza Sopia Rukmana, Novayanti Sulmiah Sulmiah, Sulmiah Syarifuddin Syarifuddin Wati, Nyai Kurnia Widyawati Widyawati Yamin, Muh Nur Yamin, Muh. Nur Yamin, Muhammad Nur Zarni Adia Purna