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All Journal Humano: Research Journal Gema Kampus IISIP YAPIS Biak Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi PINISI Discretion Review Pinisi Business Administration Review Jurnal Pengabdian Kepada Masyarakat Patikala Seminar Nasional Pengabdian Kepada Masyarakat Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Pallangga Praja Paramacitra : Jurnal Pengabdian Masyarakat Jurnal Aktor Perkembangan Kajian Sosial Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran
Sakawati, Herlina
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Arts Humanities Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Public Health Social Sciences Other

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EVALUATION OF COMMUNITY-BASED INTEGRATED CHILD PROTECTION PROGRAM (PATBM) IN MAROS DISTRICT Erviana, Irna; Sakawati, Herlina; Aslinda, Andi; Fitri, Anisa
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78068

Abstract

This research aims to understand the Policy Evaluation of the Community-Based Integrated Child Protection (PATBM) program by considering geographical variations in Maros Regency. This research uses a descriptive qualitative approach, with data collection techniques through observation, interviews and documentation studies. The validity of the data was checked through diligent observation and triangulation of sources. Data analysis is carried out through the stages of data collection, data condensation, data presentation, and drawing conclusions or verification. The results of this research indicate that the Evaluation of the Community-Based Integrated Child Protection Program (PATBM) takes into account geographical variations in Maros Regency, based on six William N. Dunn Policy Indicators (2003), namely: 1) Effectiveness, 2) Efficiency, 3) Coverage, 4 ) Alignment, 5) Responsiveness, 6) Accuracy, Quite optimal level of effectiveness in mountainous and coastal areas. With a minimal budget, the program still achieved its goals, showing good efficiency. The eligibility criteria are also met, with PATBM becoming an alternative solution to the problem of child violence. In terms of alignment, this program has been evenly distributed. Apart from that, the PATBM program is considered quite responsive to community needs and meets the responsiveness criteria and this program is also appropriate, but needs improvement in the monitoring and evaluation (monev) process
EVALUATION OF ONLINE SINGLE SUBMISSION SERVICES OF THE INVESTMENT OFFICE AND ONE-STOP INTEGRATED SERVICES IN BANTAENG REGENCY Sulfira, Sulfira; Yamin, Muh Nur; Sakawati, Herlina
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78058

Abstract

This research aims to determine the evaluation of the Online Single Submission Service for the Investment Service and One Stop Integrated Services in Bantaeng Regency, using a qualitative approach and producing descriptive data. Data collection uses observation, interview and documentation techniques. The results of the research show that the Evaluation of the Online Single Submission Service for the Investment Service and One Stop Integrated Services in Bantaeng Regency has gone well. This shows that the Investment Service's Online Single Submission Service and One Stop Integrated Services in Bantaeng Regency provides many benefits. Adequate facilities and infrastructure make the Online Single Submission Service process easier for the Investment Service and One Stop Integrated Services in Bantaeng Regency. All people living in Bantaeng Regency can apply for a permit without any fees. Officers implementing the Online Single Submission Service show a good attitude in serving applicants. The existence of this Online Single Submission Service is very useful for the welfare of society
POLICY STRATEGY FOR MAKING CHILD IDENTITY CARDS (KIA) AT THE POPULATION AND CIVIL REGISTRATION OFFICE OF MAKASSAR CITY Fajrin, Muhammad; Sakawati, Herlina; Aina, Asri Nur
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78073

Abstract

This research aims to determine the Policy Strategy for Making Child Identity Cards at the Makassar City Population and Civil Registration Office. Descriptive research type with a qualitative approach. Data collection techniques through observation, interviews and documentation. The data analysis technique uses the Miles, Huberman and Saldana model, namely data collection, data reduction, data presentation and conclusion drawing. The results of this study indicate that the Policy Strategy for Making Child Identity Cards at the Makassar City Population and Civil Registration Office is based on Geoff Mulgan's (2009) public strategy indicators, namely: Purposes, Environment, Direction, Action, and Learning, that in general the policy strategy is still not optimal, it is hoped that the Purpose indicator can be realised its usefulness value and the Environment and Direction can be maximised. Supporting factors 1). Schools that help collect student data and collect student data. 2). Collaboration carried out by the government with companies or shops that have helped through promos. 3). Free KIA making so that it supports all levels of society. Inhibiting factors 1). The mindset and awareness of the community to comply with policies is still lacking and does not understand what the uses and benefits of KIA are. 2). There are no sanctions for people who do not have KIA, either in the form of administrative sanctions or other sanctions. 3). Limited in terms of budget, human resources, and inadequate infrastructure
IMPLEMENTATION OF THE FINAL DISPOSAL SITE (LANDFILL) DIVERSION POLICY BY THE ENREKANG DISTRICT ENVIRONMENTAL AGENCY (STUDY ON TPA ALLA DISTRICT) Hafish, Ahmad; Sakawati, Herlina; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78051

Abstract

This study aims to determine the Implementation of Landfill Transfer Policy by the Environmental Office in Alla District, Enrekang Regency to achieve this goal, researchers usedata collection techniques through observation, interviews, and documentation. The data obtained from the results of the study were processed using qualitative analysis to determine the Implementation of Landfill Transfer Policy by the Environmental Office in Alla District, Enrekang Regency. The results showed that the implementation of the Landfill Transfer Policy by the Enrekang District Environmental Office (Alla Sub-District Landfill Study) was not effectively implemented in the Landfill Transfer in Alla District. Based on the Policy Implementation indicators, among others: Communication, the implementation of the Landfill (TPA) relocation policy has been going well. Resources, involvement of many parties and provision of transport fleets.HoweveritneedstobeoptimizedonDisposition,andOrganizationalStructure.Disposition, not yet the maximum realization of diversion in the transportation of waste. The organizational structure, Standard Operating Procedures (SOP) of the Environment Agency have not been fully understood by the public regarding waste transportation management
HEALTH SERVICES AND COMMUNITY SATISFACTION OF THE MARUSU HEALTH CENTER, MAROS REGENCY Putri Z, Bintang Maharani; Yamin, Muh Nur; Sakawati, Herlina
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78059

Abstract

This study aims to determine the effect of health service quality on community satisfaction at the marusu community health center, maros regency. The research method used is the quantitative survey method (survey research). The research sample was 368 people using incidental sampling technique (accidenta; sampling). Techniques using data using questionnaires and documentation. The data analysis to explain the effect between variables descriptively. The results showed that the level of public satisfaction was in the very good category of Technical Competence, Access to Services, Effectiveness, Human Relations, Efficiency, Continuity of Service, Security and Comfort. Community satisfaction is in the very satisfied category with indicators namely Service Procedures, Completion Time, Service Costs, Service Products, Facilities and Infrastructure, and Officer Competence. Based on data analysis, it shows that the quality of health services has a significant influence on community satisfaction at the Marusu community health center, Maros regency with a percentage level of influence 55,1%. This shows the importance of service quality so that service delivery can provide results in accordance with what the community expects
QUALITY OF SERVICE FOR BUILDING PERMITS AT THE OFFICE OF INVESTMENT AND INTEGRATED SERVICES ONE PINTU (DPMPTSP) PALOPO CITY Hamid, Ardian Sukmawan; Aslinda, Andi; Sakawati, Herlina
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78047

Abstract

This research aims to find out the quality of public services in granting building construction permits in Palopo City and what are the supporting and inhibiting factors in granting building construction permits in Palopo City. To achieve this goal, researchers used data collection techniques through observation, interviews and documentation. The data obtained from the research results were processed using qualitative analysis to find out what the quality of public services is in granting building construction permits in Palopo City and what are the supporting and inhibiting factors in granting building construction permits in Palopo City. The research results show that the quality of building permit services at the Palopo City Investment and One-Stop Integrated Services Service (DPMPTSP). based on the service quality indicators of Zeithmal-Parasuraman-et al in Mulyawan (2016: 64), namely Direct Evidence, Reliability, Responsiveness, Attitude are quite good but still need to be optimized for each indicator. This is proven based on the results of interviews that have been conducted. Suggestions: 1) in terms of additional computer facilities to improve online services so that it can facilitate public access in applying for permits online. 2) staff have responded well in providing services to the public who use permit requests so a consistent attitude is needed in this dimension so that Service quality can be well maintained. 3) Timeliness is a problematic factor in this dimension, so a level of discipline is needed, especially in time management. 
IMPLEMENTATION OF THE TNI MANUNGGAL TO BUILD VILLAGES (TMMD) PROGRAM IN PAREPARE CITY Ramadhani, Delia; Sakawati, Herlina; Nur, Andi Cudai
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78064

Abstract

This study aims to find out the Implementation of the TNI Manunggal Village Building Program (TMMD) in Parepare City. This type of research is qualitative with data collection techniques carried out by observation, interviews, and documentation. The data analysis techniques used consist of data reduction, data presentation and conclusion drawn. The results of the research show that the TNI Manunggal Pembangunan Desa (TMMD) Program in Parepare City from the results of interviews shows that the implementation of the TNI Manunggal Pembangunan Desa (TMMD) program by involving the local government in Parepare City helps the community to be empowered, thereby improving the welfare of the community through physical and non-physical development. In this study, Edwards III theory is used by considering four factors in the implementation of public policy, namely Communication, Resources, Disposition, and Bureaucratic Structure. There are indicators that are not good, namely Resources, so it is considered an  inhibiting factor in the implementation of the TNI Manunggal Pembangunan Desa (TMMD) program. Meanwhile,  other indicators such as Communication, Disposition, and Bureaucratic Structure are considered to be quite good. The need to increase resources in the TNI Manunggal Pembangunan Desa (TMMD) program budget to continue the program
PEOPLE'S ONLINE ASPIRATION AND COMPLAINT SERVICE (LAPOR) AT THE MAKASSAR CITY COMMUNICATION AND INFORMATION OFFICE Febrilia, Rafifah; Yamin, Muh Nur; Sakawati, Herlina; Purna, Zarni Adia
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78070

Abstract

This research aims to determine the implementation of the People's Online Aspiration and Complaints Service (LAPOR) in the Makassar City Communication and Informatics Service andtheinhibitingfactorsinimplementingthePeople'sOnlineAspirationandComplaintsService (LAPOR) in the Makassar City Communication and Informatics Service. This research uses a qualitative approach with descriptive methods. Data collection was carried out by observation, interviews and documentation. Data analysis techniques use data condensation, data presentation and drawing conclusions/verification. The results of this research indicate that the implementation of the People's Online Aspiration and Complaints Service (LAPOR) in the Makassar City Communication and Information Service has not been implemented well. This refers to 5 indicators of complaint management where the only indicators that are good are Justice with the impartial actions of theLAPORmanagementadmininhandlingcomplaintswhiletheindicatorsthatarenotgoodin implementing this LAPOR system are Commitment to resolving complaints and direct socialization of the LAPOR system, Clarity in direct delivery of information about complaint procedures, ease of application of the LAPOR system and quick response in terms of the time period for resolving complaints in accordance with the SOP. The inhibiting factors in implementing the LAPOR system are the lack of human resource competency for each OPD, the absenceofasupervisoryteamthatcontrolsthefollow-uptohandlingcomplaintsinthefield,the lack of people who know about the existence of the LAPOR system, technical obstacles to the LAPOR application such as complicated complaint procedures and applications that are sometimes slow or unresponsiveness and lack of authority from DISKOMINFO Makassar City to intervene in complaints at the OPD
STRATEGY FOR DEVELOPING THE POTENTIAL TOURISM OF MASSENREMPULU BOTANICAL GARDEN IN INCREASING THE INTEREST OF TOURISTS IN BATU MILA VILLAGE, MAIWA DISTRICT, ENREKANG REGENCY Sari, Novita; Sakawati, Herlina; Aslinda, Andi
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78048

Abstract

This research aims to look at the potential development strategy for the Massenrempulu Botanical Garden tourist attraction in increasing tourist interest in Enrekang Regency. The type of research used is a qualitative method with a descriptive approach. From the research results, there are four indicators, namely: First, environmental analysis, the management of the Massenrempulu Botanical Gardens uses Strategic Management analysis in organizing tourist attraction programs through the formation of a strong work structure and experts in their respective fields. Meanwhile, for external matters, coordination with various SKPDs in Enrekang district and the private sector is to continue to build programs that are synergistic by prioritizing attractions according to the needs of tourists. Second, strategy formulation, Upt Kebun Raya Massenrempulu in preparing sustainable programs always pays attention to the needs and demands of tourists, so that improvements in service quality continue to be carried out by trying to create programs that can meet tourist needs. Third, implementation of strategies, patterns of implementation of activities carried out by the Massenrempulu Botanical Gardens Center, which always innovates and improves existing attractions at tourist attractions. Apart from that, additional tourist attractions were also carried out to increase visitor interest. Fourth, evaluation and control, all the Massenrempulu Botanical Garden Upt programs that have been implemented have been running effectively, but there are still several obstacles in the process of maintaining tourist attractions due to the lack of capital available
IMPLEMENTATION OF REGIONAL REGULATION NUMBER 10 OF 2013 ABOUT SUSTAINABLE COMPLETE CLASS SYSTEM IN GOWA DISTRICT Arif, Fauziah Nur Hikmah; Sakawati, Herlina; Rukmana, Novayanti Sopia; Aina, Asri Nur
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78065

Abstract

This research aims to find out how the implementation of Regional Regulation Number 10 of 2013 concerning the Sustainable Complete Class System Policy in Gowa Regency is carried out. To achieve this goal the researcher used data collection techniques through observation, interviews and documentation. Data obtained from research results are processed using qualitative analysis by revealing the problem or situation or event as it really is so as to reveal the true facts of the object under study.The results of the research show that the implementation of Regional Regulation Number 10 of 2013 concerning the Sustainable Complete Class System Policy in Gowa Regency has been carried out well. Judging from the 3 main indicators of implementation according to Daniel A. Mazmanian and Paul Sabatier which are quoted in (Suwitri 2008), including: Tracbility Variable of the Problem (Level of Simplicity of the Problem) in this case the Implementation of the Sustainable Complete Class System Policy in Gowa Regency has implemented well in accordance with Regional Regulation No. 10 of 2013 concerning SKTB, Ability of Statue To Structure Implementation (Ability of Laws to Structure the Implementation Process) where the ability of legislation to implement SKTB has a big influence in structuring an implementation process, Nonstatutory Variables Affecting Implementation (Variables Outside the Law that Influence Implementation) still lacks support and understanding among some people regarding the SKTB policy.Dependent Variables or Stages in the Implementation Process also determine the success of implementing Regional Regulation Number 10 of 2013 which discusses the implementation of SKTB so that the implementation of the SKTB program can run well
Co-Authors A, Muhammad Rizal Adia Purna, Zarni Ahmad, Sulmiah Aina, Asri Nur Ainun, Nur Fitra Amalia, Andi Radia Nur Ameliani, Liska Anary, Sherina Anisa Fitri Arif, Fauziah Nur Hikmah Aris Baharuddin Aslinda, Andi Azhari, Megawati Chairunnisa, Tarisca Amelia Erviana, Irna Fadilahaya, Andi Aqila Febrilia, Rafifah Fitri, Anisa Fitriyani, Fina Gani , Andika Wahyudi Guntur, Muhammmad Haedar Akib Haerul, Haerul Hafish, Ahmad Hairia Hairia, Hairia Halim, Didin Hamid, Ardian Sukmawan Hamrah Hamrah Hanafi Gani, Imran Herling, Herling Hiyar, Annisa Nurul Hasanah Ismail Ismail Izzati Qur'aini, Dzul Jamaluddin Jamaluddin Kasih, Andi Selvi Ratih Madulu, Jeni Maya Kasmita Muh. Rizal Muhammad Fajrin, Muhammad Muhammad Guntur, Muhammad Muhammad Luthfi Mukhlis, Zulhimmah Muswar, Irza Fachrul Nandasari, Nandasari Nasrullah, Muh. Nikmawati, Andi Nina Agustina, Nina Novayanti Sopia Rukmana Novayanti Sopia Rukmana, Novayanti Sopia Novita Sari Nur Yamin, Muhammad Nur, Andi Cudai Nurul Fitriana Nuryamin, Muh Oky Nur Pratiwi Johansyah Paresa, Gabriella Pratiwi, Nur Azizah Putra, Alim Alisa Putri Z, Bintang Maharani Rahmat, Miftahul Ramadhani, Delia Riski Amalia, Riski Risma Niswaty Ristiana, Evi Ritu, Susan Rivai, Andi Muh. Rivai, Andi Muhammad Rizal Rizal Sakti, Nur Karya Sari, Vita Sirajuddin Saleh Sopia Rukmana, Novayanti Suci Pratiwi Sulfira Sulfira, Sulfira Sulmiah Sulmiah, Sulmiah Syam, Febrianto Syarifuddin Syarifuddin To Tadampali, Andi Caezar Umar, Nur Fadhilah Wati, Nyai Kurnia Widyawati Widyawati Yamin, Muh Nur Yamin, Muh. Nur Yanti, Resky Zarni Adia Purna