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SERVICE INNOVATION RISK BASED BUSINESS LICENSING (OSS-RBA) AT THE CAPITAL INVESTMENT AND INTEGRATED ONE STOP SERVICE (DPMPTSP) MAKASSAR CITY Yanti, Resky; Sakawati, Herlina; Akib, Haedar; Fitri, Anisa
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78056

Abstract

This study aims to find out the innovation of risk-based services (OSS-RBA) in providing quality public services for business actors at the Makassar City Investment and One-Stop Integrated Services Office (DPMPTSP). This research uses a qualitative approach with a descriptive type. So that to achieve the goal, the researcher uses data collection techniques through observation, interviews and documentation. The results of the study show that the innovation of risk-based business licensing services (OSS-RBA) at the Makassar City DPMPTSP has been well implemented and has succeeded in creating quality public services for business actor service users. This refers to the fulfillment of 4 aspects of innovation attributes, namely superior relative advantages compared to the previous licensing system, conformity to the OSS 1.1 licensing system, the possibility of being tried through socialization, technical guidance, online-based services, information service counters and LONTARA programs and ease of observation through increasing the licensing that has been issued and increasing the investment value, while the factors that hinder the implementation of OSS-RBA Innovation are explained in The complexity aspect is technical constraints, the complexity of KPPR, the complexity of KBLI and the level of public knowledge about technology which is still limited and has not been fully resolved
INNOVATION OF RESEARCH PERMIT SERVICES THROUGH THE NENI SI LINCA INFORMATION SYSTEM APPLICATION AT DPMPTSP SOUTH SULAWESI PROVINCE Fitriyani, Fina; Sulmiah, Sulmiah; Sakawati, Herlina
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78061

Abstract

The success of an innovation can be seen through the characteristics of an innovation. This study aims to determine the application of innovation in research permit services for the New normal innovation application of the online campus information system (Neni Si Linca). This research uses a qualitative approach with descriptive methods. The informants in this study consisted of 7 Neni Si Linca users, 5 employees and the head of DPMPTSP. The data collection techniques in this study were interviews, observations, and document reviews. Data validity checking in this study was carried out by triangulating sources. Data analysis techniques use data condensation, data presentation and conclusion drawing.  The results of this study indicate that the application of the Neni SI Linca innovation can be seen from the suitability of innovation to the attributes or characteristics of innovation in this case the New normal innovation online campus information system (Neni Si Linca) at DPMPTSP South Sulawesi Province. There are five indicators on innovation attributes according to Roger (Suwarno, 2008), namely relative advantage, compability, complexity, triability, observability. Based on the results of observations and interviews, it shows that there are three successful indicators, namely relative advantage, compatibility (compability), trialability (triability) then there are 2 indicators that are not yet appropriate is complexity and observability
Integrating Foresight and Feedback Systems for Adaptive Health Governance: A Case Study of Jeneponto Regency, Indonesia Sakawati, Herlina; Fitri, Anisa; Widyawati, Widyawati; Haerul, Haerul; Agustina, Nina
PINISI Discretion Review Volume 9, Issue 1, September 2025
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v1i1.80685

Abstract

The changing global health landscape demands a healthcare system that is not only responsive to crises but also has anticipatory capabilities through data-driven, adaptive, and long-term governance. This study aims to analyze the dynamics of the Foresight System and Feedback System in healthcare governance in Jeneponto Regency, South Sulawesi, as a representation of the application of the anticipatory governance concept at the regional level. The study used a qualitative approach with a case study design, involving in-depth interviews with Health Office officials and heads of community health centres, as well as analysis of secondary documents such as the 2024–2026 Health Office Strategic Plan and the Community Satisfaction Index report. Data analysis was conducted using the Miles, Huberman, and Saldaña model, which includes data condensation, data presentation, and drawing and verifying conclusions. The results show that the capacity of the Foresight System in Jeneponto Regency is still limited to administrative reporting functions and has not yet played a role as an anticipatory system in predicting health risks based on epidemiological trends. Meanwhile, the Feedback System demonstrates progress toward an adaptive evaluation model, with four of the five key performance indicators improving, although the speed of response to critical health risks, such as maternal mortality, remains suboptimal. Key barriers include fragmented health information systems, limited analytical capacity, and weak integration across digital platforms such as SIMPUS, e-Puskesmas, and SKDR. This study confirms that simultaneous integration of the Foresight System and Feedback System is necessary to build an anticipatory and responsive health governance cycle at the regional level.
Co-Authors A, Muhammad Rizal Adia Purna, Zarni Ahmad, Sulmiah Aina, Asri Nur Ainun, Nur Fitra Amalia, Andi Radia Nur Ameliani, Liska Anary, Sherina Anisa Fitri Arif, Fauziah Nur Hikmah Aris Baharuddin Aslinda, Andi Azhari, Megawati Chairunnisa, Tarisca Amelia Erviana, Irna Fadilahaya, Andi Aqila Febrilia, Rafifah Fitri, Anisa Fitriyani, Fina Gani , Andika Wahyudi Guntur, Muhammmad Haedar Akib Haerul, Haerul Hafish, Ahmad Hairia Hairia, Hairia Halim, Didin Hamid, Ardian Sukmawan Hamrah Hamrah Hanafi Gani, Imran Herling, Herling Hiyar, Annisa Nurul Hasanah Ismail Ismail Izzati Qur'aini, Dzul Jamaluddin Jamaluddin Kasih, Andi Selvi Ratih Madulu, Jeni Maya Kasmita Muh. Rizal Muhammad Fajrin, Muhammad Muhammad Guntur, Muhammad Muhammad Luthfi Mukhlis, Zulhimmah Muswar, Irza Fachrul Nandasari, Nandasari Nasrullah, Muh. Nikmawati, Andi Nina Agustina, Nina Novayanti Sopia Rukmana Novayanti Sopia Rukmana, Novayanti Sopia Novita Sari Nur Yamin, Muhammad Nur, Andi Cudai Nurul Fitriana Nuryamin, Muh Oky Nur Pratiwi Johansyah Paresa, Gabriella Pratiwi, Nur Azizah Putra, Alim Alisa Putri Z, Bintang Maharani Rahmat, Miftahul Ramadhani, Delia Riski Amalia, Riski Risma Niswaty Ristiana, Evi Ritu, Susan Rivai, Andi Muh. Rivai, Andi Muhammad Rizal Rizal Sakti, Nur Karya Sari, Vita Sirajuddin Saleh Sopia Rukmana, Novayanti Suci Pratiwi Sulfira Sulfira, Sulfira Sulmiah Sulmiah, Sulmiah Syam, Febrianto Syarifuddin Syarifuddin To Tadampali, Andi Caezar Umar, Nur Fadhilah Wati, Nyai Kurnia Widyawati Widyawati Yamin, Muh Nur Yamin, Muh. Nur Yanti, Resky Zarni Adia Purna