Article Per Year (5 Year)
p-Index From 2021 - 2026
7.152
P-Index
This Author published in this journals
All Journal Nominal: Barometer Riset Akuntansi dan Manajemen Jurnal Penelitian Pendidikan IPA (JPPIPA) Nurse and Health: Jurnal Keperawatan JURNAL MANAJEMEN (EDISI ELEKTRONIK) Jambura Journal of Educational Management Jurnal Sistem Cerdas JEECAE (Journal of Electrical, Electronics, Control, and Automotive Engineering) Akuntansi : Jurnal Akuntansi Integratif Jurnal Akuntansi Jurnal E-Bis: Ekonomi Bisnis Medicra (Journal of Medical Laboratory Science/Technology) Academia Open Indonesian Journal of Law and Economics Review Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) IAIC Transactions on Sustainable Digital Innovation (ITSDI) Literatify : Trends in Library Development Journal of Trends Economics and Accounting Research Procedia of Social Sciences and Humanities CrossOver:Journal of Adaptation Studies Journal of Community Service ASJN (Aisyiyah Surakarta Journal of Nursing) ELPOSYS: Jurnal Sistem Kelistrikan Paradoks : Jurnal Ilmu Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Economics and Economic Policy Edu Geography Journal of Ekonomics, Finance, and Management Studies IJEFSD Aksi Kita: Jurnal Pengabdian Kepada Masyarakat
Sriyono
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

Published : 57 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Academia Open

 1 
Patient Satisfaction: IT, CRM, Facilities, Price Impact in Hospital Setting. Suryadini, Suci; Sriyono
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5653

Abstract

This study aims to investigate the influence of Information Technology, Customer Relationship Management, Facilities, and Price on patient satisfaction, with patient loyalty as an intervening variable, within the context of DKT Hospital in Sidoarjo. Employing a quantitative approach, data was collected from 100 patients through purposive sampling. Structural Equation Modeling using Partial Least Squares (SEM-PLS) was employed for data analysis. The findings reveal that Information Technology, Customer Relationship Management, Facilities, and Price significantly affect patient satisfaction. Additionally, Information Technology and Customer Relationship Management have a direct impact on patient loyalty. The study underscores the significance of these factors in healthcare management and their implications for enhancing patient satisfaction and loyalty, thereby contributing to the improvement of healthcare services. Highlights: The study explores factors influencing patient satisfaction and loyalty in a hospital setting. Information Technology and Customer Relationship Management play pivotal roles in shaping patient experiences. Findings provide insights for healthcare providers to enhance service quality and patient retention. Keywords: Healthcare Management, Patient Satisfaction, Patient Loyalty, Information Technology, Customer Relationship Management
The role of creativity and innovation in diversifying seaweed products (Gliseria sp) to improve the welfare of MSMEs Sriyono; Kudus, Nihlatul
Academia Open Vol 8 No 2 (2023): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.8.2023.7271

Abstract

This study aims to provide an important overview of the role of creativity and innovation for MSMEs to diversify products that are useful for improving the welfare of MSMEs. The data taken is primary data through detailed interviews / in-depth interviews on ten informants who are considered important and can provide answers in accordance with the questions carried out by researchers including MSME actors, local governments and experts in the field. Test the validity of data using Credibility Test and Transferability Test. The result found in this study is that MSMEs do not have adequate creativity and innovation in improving welfare. The conclusion of this study is that MSMEs do not yet have creativity and innovation towards diversification. So that MSMEs are unable to improve their welfare. Highlights: Lack of Creativity and Innovation: The study highlights the insufficient level of creativity and innovation within MSMEs, indicating a crucial barrier to diversification and improved welfare. Primary Data from Informants: Utilizing primary data from in-depth interviews with key informants, including MSME actors, local governments, and field experts, ensures a comprehensive understanding of the challenges and opportunities. Credibility and Transferability Tests: Employing credibility and transferability tests enhances the reliability of the data, strengthening the validity of the study's findings about the limited creativity and innovation hindering MSMEs' welfare enhancement. Keywords: Creativity, Innovation, MSMEs, Welfare, Diversification
Co-Authors Abduh, Haziki ahmad rizal Ainur Rodiyah Akhmad Afandi Amalia Ayu Savitri Andi Irwan Benardi Anisyah, Dewi Anwar, Rostini Apik Budi Santoso Arif Setiawan Ashar, Muhammad Azzahrani, Farahdina Safa CHOIRUNNISA Dearelsa, Ghina Balqis Denny Machrus Aly Detak Prapanca Dewi, Fina Rahma Dhamar Kenda, Ardent Dhea Ariesta Putri Efendy, Baiq Daffania Effendi, Mohamad Irhas Eka, Bryan Eko Wahyono, Eko Endang Noer Anisah Erni Suharini Faadilah, Ashifa Hasna Farhansyah, Rizky Fajar Fauziyah, Emah Febriyanti, Rada Firda Pramesti Nur Rahmadhani Firdaus Budhy Saputro Fitri Nur Soleha Friza Youlinda Hadiah Fitriyah Hari Sundana Herlinda Maya Kumala Sari Herlinda Maya Kumalasari Iffat, Emmira Irwanto, Mokh. Islakhudin, Fatwa Nur Askhab Jujuk Proboningsih, Jujuk K. Frank, Simon Abdi Kudus, Nihlatul Kumalasari, Herlinda Maya Kurniawati, Ninuk Dian Lia Safitri Maryanti, Herdina Miftachul Faiz Muhadi Mochammad Nur Huda Mohammad Zamroni Muchammad Andi Muhaimin Muhammad Rizki Alwi Ardana Muhammad Saleh Mulyana, Akhbar Candra Muzdalifah Narsih, Dwi NASIR, MOH. Nila Osama Nining Puji Astuti Nurussalamah, Umi Okvinia, Putri Nur Oyong Lisa Pradika Adi Wijayanto Pramana, Putu Agus Aditya Pramesta, Novi Indah Prapanca , Detak Prasetyo, Alfian Cahyo Purwitasari, Oktavia Puspitasari, Kristina Indah Putra, Andri Nusantara Raharjo, Dirham Rahmawati, Lili Rahmayani, Aprilia Rahmi Pinahayu, Ek Ajeng Ramdhani Rita Ambarwati Sukmono Rumanintya Lisaria Putri, Rumanintya Lisaria Safira Ariskiya Safitri, Amalia Dewi Saktiana, Henry Samrotul Ilmi Sarif Hidayat, Sarif Sarpangga Putri, Fierda Lestari Sarwenda Biduri Setiawan, Aries F. Setiawan Setiyono, Wisnu Panggah Sigit Hermawan Sinta Devi Sirait, Afni Siska Desy Fatmaryanti Siska Putri Utami Siti Sopiyah Sofiyatus Zahro Sugiarto, Herri Sumartik Supardi SUPRAPTO Surya, Prima Ardiansah Suryadini, Suci Tiara Nur Mediana Faradilah Triyanto, Ade Tsuraya Zahira Najah Wisnu Panggah Setiyono Wiwit Hariyanto Zamani, Moch Zaky