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All Journal Ilmu Administrasi Publik JURNAL KOLABORASI Jurnal Analisis Sosial Politik Kumawula: Jurnal Pengabdian Kepada Masyarakat Jurnal Komunikasi dan Organisasi (J-KO) Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Tahir, Nurbiah
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Manajemen Sumber Daya Manusia Dalam Meningkatkan Pelayanan Nasabah Di Pt Bank Bni Kecamatan Somba Opu Kabupaten Gowa Riskiani, Riskiani; Madani, Muhlis; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 6, No 3 (2025): Juni 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i3.17998

Abstract

This research aims to analyze human resource management in supporting service improvement. The research method used is descriptive qualitative. Data was collected through interviews, documentation and media review. The research results show that. The work assignment indicator shows that the work assignment in improving customer service at PT Bank BNI Gowa Branch has been carried out quite well, the work quality indicator can be concluded that BNI Gowa Branch customers are satisfied with the products, promotions and services provided in accordance with customer expectations, the quantity indicator shows that transactions at Bank BNI Gowa Branch are quite fast and good, the timeliness indicator shows that work is always carried out on time, then the utilization of time used by each employee is currently quite good, and the cost effectiveness indicator shows that BNI Branch employees Gowa has been quite effective in maximizing standard guidelines when transacting with customer.
Uses and Gratifications Penggunaan TikTok Dalam Pengembangan Karakter Siswa ADEM Repatriasi Malaysia di SMK Islamic Village Kabupaten Tangerang Banten Ekasari, Olivia; Tahir, Nurbiah
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 6 No. 2 (2024): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jko.v6i2.15881

Abstract

Penelitian ini bertujuan untuk mengetahui penggunaan media sosial TikTok dalam pengembangan Karakter Siswa ADEM Repatriasi Malaysia di SMK Islamic Village Kabupaten Tangerang Banten. Metode penelitian ini menggunakan jenis penelitian kualitatif dengan pendekatan deskriptif. Hasil penelitian menunjukkan bahwa penggunaan TikTok dalam pengembangan karakter siswa ADEM Repatriasi Malaysia memberikan hasil yang positif dan negatif. Pada aspek positif (1) keperluan kognitif, siswa memanfaatkan TikTok untuk menambah ilmu pengetahuan untuk meningkat wawasan dan skill. (2) Keperluan integratif individu, siswa menggunakan TikTok sebagai media identifkasi diri dimana media berperan dalam pengembangan karakter siswa yaitu dengan mengakses konten penanaman nilai-nilai moral dan motivasi melalui video yang mereka tonton. (3) Keperluan integratif sosial, siswa menggunakan TikTok untuk memperluas jaringan pertemanan (4) Keperluan afektif dan pelepasan, siswa menggunakan TikTok sebagai sarana hiburan dimana media yang berfungsi dalam mengatasi kejenuhan pada saat belajar. Sedangkan pada aspek negatif dari penggunaan TikTok siswa sering mengikuti trend bahasa gaul dan kurang bisa menempatkan diri dalam menggunakan bahasa tersebut. Oleh karena itu diperlukannya membentuk karakter yang baik, guru dan kakak pengasuh sudah berupaya untuk menanamkan karakter baik pada siswa. Upaya yang mereka lakukan adalah memberikan nasihat, contoh teladan, pembiasaan dan juga pemberian punishment jika siswa berperilaku buruk.
Collaborative Governance: Membangun Solusi Bersama Dalam Penanggulangan Stunting Herni, Herni; Tahir, Nurbiah; Arfah, Sitti Rahmawati
Kolaborasi : Jurnal Administrasi Publik Vol. 10 No. 1 (2024): April 2024
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v10i1.14456

Abstract

Stunting is a condition of body failure in children due to chronic malnutrition, so children become too short for their age. The purpose of this study was to analyse Stunting Prevention in Barugae Village, Duampanua District, Pinrang Regency using the Collaborative Governance Model. This research uses qualitative research methods. The data collection techniques used were observation, interviews and documentation. The results of this study indicate that collaboration is quite effective by looking at initial conditions, institutional design regarding basic rules in stunting prevention, leadership and Collaborative processes in implementing stunting prevention programmes. However, there are several obstacles in the collaboration to overcome stunting in Barugae Village, namely the lack of awareness among mothers of toddlers about child nutrition. Then, there is a lack of awareness of mothers to bring their children to the Posyandu, as well as people who are entitled to WC but do not have land.
Pengaruh Kinerja Pegawai Terhadap Kualitas Pelayanan Publik Di Kantor Bpjs Kesehatan Cabang Makassar Robbi, Robbi; Parawu, Hafiz Elfiansya; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 2 No. 5 (2021): Oktober 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i5.4588

Abstract

The purpose of this study was to determine the influence of employee performance variables on the variable quality of public services at the Makassar branch of the BPJS Healthy office. The method in this study used quantitative research methods with descriptive research type. The sample in this study amounted to 100 people and the sampling method used purposive sampling and accidental sampling techniques. The data were analyzed using simple linear regression analysis in a simultaneous and racial way. The results of this study indicated that the analysis of employee performance variables and the quality of public services was in the "good" category. Based on the results of the simple linear regression test, it showed that the employee performance variable had an effect of 60.6% on the quality of public services at the Makassar branch of the BPJS healthy office. It  concluded that the higher the employee's performance, the higher the service quality, conversely, the lower the employee's performance, the lower the quality of public service.Keywords: influence, employee performance, quality of public services
Pengambilan Keputusan Majelis Hakim Dalam Perkara Perceraian Di Pengadilan Agama Kabupaten Sidrap Makmur, Makmur; Madani, Muhlis; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 2 No. 5 (2021): Oktober 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i5.5377

Abstract

This study aimed to analyze and describe the decision making of the panel of judges in divorce cases in the religious court of Sidrap Regency. This study used a case study with qualitative research. The research data were collected through observation, interviews, documentation. Data validation was carried out by source trigulation, techniques, and then analyzed through data reduction, data presentation, and conclusions. The results showed that the decision making of the panel of judges in divorce cases in the religious court of Sidrap district was based on 3 (three) indicators, namely the intelligence stage was  in accordance with the systematics of the trial in making decisions of the Panel of Judges in divorce cases in the Religious Court of Sidrap Regency, then the design stage was completed. In accordance with the identification steps and in the formulation of problem solving related to divorce cases and the election stage, there were two alternative choices of decisions, namely the accepted or not accepted options, but there were still the plaintiffs or defendants who objected to the decision of the panel of judges Keywords: Decision Making, Panel of Judges, Divorce Case
PELAYANAN ADMINISTRASI PEMBAYARAN PAJAK KENDARAAN BERMOTOR (PKB) DI KANTOR SAMSAT KABUPATEN SINJAI Nurdianti, Putri; Madani, Muhlis; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 5 (2023): Oktober 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i5.12041

Abstract

Tujuan penelitian ini adalah untuk mengetahui pelayanan administrasi pembayaran pajak kendaraan bermotor (PKB). Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa pelayanan administrasi Pembayaran Pajak Kendaraan Bermotor (PKB) di Dinas SAMSAT Kabupaten Sinjai dilihat dari 1) Aspek Tangible meliputi sarana prasarana; kenyamanan tempat layanan; kemudahan proses layanan; dan penampilan petugas sesuai dengan harapan masyarakat atau wajib pajak, 2) aspek reliability meliputi kemampuan dan keahlian petugas dalam menggunakan alat bantu; ketepatan waktu; dan tanggung jawab petugas dalam proses pelayanan sesuai dengan harapan pelanggan, 3) aspek responsivitas meliputi respon terhadap setiap pelanggan; petugas melakukan layanan dengan cepat; petugas melakukannya dengan benar; dan mampu menangani pengaduan dalam prosesnya, 4) aspek assurance meliputi jaminan kemudahan prosedur; biaya; dan waktunya sesuai dengan aturan yang ditentukan, 5) aspek empati meliputi melayani petugas dengan sikap ramah; petugas melayani dengan sopan; dan petugas yang tidak diskriminatif (discriminating) dalam memberikan pelayanan yang sesuai dengan harapan wajib pajak.
ETIKA APARATUR SIPIL NEGARA DALAM PELAKSANAAN TUGAS PELAYANAN PUBLIK DI KANTOR CAMAT CAMBA KABUPATEN MAROS Tina, Sulfa Rana; Tahir, Nurbiah; Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 6 (2023): Desember 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i6.12136

Abstract

The purpose of this study was to determine the ethics of the State Civil Apparatus in carrying out public service tasks at the Camba District Office, Maros Regency. The method used in this study is a qualitative method with 7 informants. Data collection techniques using observation, in-depth interviews, and documentation. The results of this study indicate that the ethics of the State Civil Apparatus in the implementation of public services at the Camba District Office, Maros Regency, shows that in terms of equality, it has been implemented without discriminating against the social background of the community, but it is not yet optimal because there are still people who think that if they want to take care of the files it is necessary acquaintances who work in the office in order to get management faster. Loyalty, in this case, employees are obedient and loyal to the rules, leaders, and co-workers. The responsibilities given in public services are still not optimal, regarding employees at the Camba District Office there are still those who don't arrive on time so that sometimes hampers services.
IMPLEMENTASI KEBIJAKAN PROGRAM INDONESIA PINTAR (PIP) DI SMA NEGERI 2 BARRU Sulfitriani, Sulfitriani; Abdi, Abdi; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 6 (2023): Desember 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i6.12138

Abstract

This study aimed to find out the implementation of policies applied to the Smart Indonesia Program; Program Indonesia Pintar (PIP) at SMA Negeri 2 Barru. This study used a qualitative research using 4 informants. Data collection techniques used interviews, observation, and documentation. The results of this study indicated that the Implementation of the Smart Indonesia Program (PIP) in SMA Negeri 2 Barru was quite good. Through several indicators of implementation in this study, namely: 1) policy standards and targets, very helpful for underprivileged students in education, 2) human resources, both facilities and infrastructure were quite good, 3) communication between organizations and strengthening activities, communication between implementers had been good in encouraging the success of PIP policies, 4) Characteristics of implementing agents, existing SOPs were in line with policies, 5). The condition of the PIP policy environment had the support of the school and parents, 6) the disposition of the implementor had implemented the policy implementation well because he understood the existing SOPs.
PERAN PEMERINTAH DAERAH DALAM PEMBANGUNAN INFRASTRUKTUR Sriwati, Evy; Setiawati, Budi; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i1.14058

Abstract

Pembangunan merupakan tolak ukur perkembangan suatu daerah. Otonomi daerah yang digencarkan pemerintah telah membuat Sebagian besar daerah-daerah seluruh Indonesia telah melakukan pembangunan disegala sektor baik informal maupun formal. Pembangunan jalan merupakan salah satu hal yang sangat penting sebagai pendukung utama dinamika dan aktivitas ekonomi baik dipusat maupun di daerah. Jalan juga memiliki manfaat strategis yaitu salah satunya menciptakan lapangan pekerjaan yang berskala besar. Penelitian ini bertujuan untuk mengetahui perencanaan pemerintah dalam pembangunan infrastruktur jalan di Kelurahan Tonrorita Kecamatan Biringbulu Kabupaten Gowa. Adapun metode penelitian pada penelitian ini adalah deskriptif kualitatif dengan tekkhnik pengumpulan data melalui pbservasi wawancara. Hasil penelitian diketahui bahwa pemerintah kelurahan tonrorita sudah memenuhi pedoman RPJM. Hal tersebut dapat dilihat dari peran pemerintah daerah dalam hal kelurahan dalam melakukan pembangunan jalan yang disesuaikan dengan rencana pembangunan jangkah menengah (RPJM). Namun berdasarkan hasil penelitian masih ada beberapa indikator yang belum berjalan dengan baik, seperti kurangnya sumberdaya manusia. 
STRATEGI DALAM PENGEMBANGAN POTENSI WISATA ALAM BANTIMURUNG Faiza Asma, Andi Afifah; Ma'ruf, Adnan; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i1.14067

Abstract

This study aims to determine the Strategy for the Development of Bantimurung Natural Tourism Potential at the Tourism Office of Maros Regency. This type of research used is qualitative. phenomenological type. The data collection technique used is observation, interview. The results of this study indicate that the development strategy carried out by the Tourism Office is the need to improve the quality of human resources, such as increasing awareness in keeping the environment clean. There is provision of special funds by the Tourism Office specifically for Bantimurung tourism to finance and facilitate areas within the Bantimurung area and also to provide adequate facilities and infrastructure in the Bantimurung Nature Tourism area. The strategy for developing the natural tourism potential of Bantimurung at the Tourism Office uses several strategy indicators proposed by Chandler in (Rangkuti Freddy, 2006), namely 1) Human Resources, 2) Funds, 3) Information and Technology, 4) Facilities and Infrastructure.
Co-Authors Abdi Abdi, Abdi Abdul Kadir Abdul Mahsyar Achmad, Deden Amir Muhiddin, Amir Anas, Aswar Ansari, Muh Isa Anwar Parawangi, Anwar Arfah, Sitti Rahmawati Arnika, Mita Ayu Andira Azis, Asriyanti Baharuddin Baharuddin Budi Setiawati Burhanuddin Burhanuddin Ekasari, Olivia Fachry Abda El Rahman Fahrul, Muh Faiza Asma, Andi Afifah Farida, Yusni Fatika Sari, Nur Aisyah Fatmawati, Fatmawati Firnawati, Reski Hamdi, Alhilal Hamna, Dian Muhtadiah Handayani, Nurul Anisa Harris, Muawia HERNI, HERNI Hidaya, Nur Ihyani Malik Indhi, Indhi Ishak, Rasdiana Jaelan Usman, Jaelan Khaerullah, Khaerullah Lukman Hakim Ma'ruf, Adnan Mailand, Arisman Makmur Makmur Mappamiring Mappamiring Masnawi, Nisaul Amanah Maulia, Iin Megawati - Miftahul Jannah Minhajri, Minhajri Monalisa Br, Andi Mitha Mone, Ansyari Muchlas M Tahir, Muchlas M Muhajir, Rahmat Muhammadiyah, Muhammadiyah Muhlis Madani, Muhlis Nasrulhaq Nasrulhaq, Nasrulhaq Nasrullah Nasrullah Noviana Noviana Nur Khaerah, Nur Nur, Ahmad Fadhlan Nurdianti, Putri Nurhidayah Nurhidayah Nurul Hikmah Nuryanti Mustari, Nuryanti Parawu, Hafiz Elfiansya Parawu, Hafiz Elfiansyah Pratiwi, Dewi Wahyuni Putra, Rusfadana Dwi RANI RANI, RANI Razak, Rosdianti Riskasari Riskasari, Riskasari Riskiani, Riskiani Robbi, Robbi Sari, Rezha Guspiana Sriwati, Evy Sulaehah, Sulaehah Sulfitriani, Sulfitriani Syah, Alfin Firman Syukri Syukri Taufiq, Muh Tina, Sulfa Rana Trisnayanti, Trisnayanti Tuhuteru, Windasari Ulandari, Dewi Yasser, Yasser Yuniar, Alfira Yunita, Nur Ma’wa Yusriani, Yusriani