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All Journal Publisia: Jurnal Ilmu Administrasi Publik Indonesian Journal of Business and Entrepreneurship (IJBE) Infestasi Briliant: Jurnal Riset dan Konseptual International Journal of Artificial Intelligence Research ARISTO Journal of Humanities and Social Studies PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Transparansi Jurnal Ilmiah Ilmu Administrasi Pendidikan Multikultural Amalee: Indonesian Journal of Community Research & Engagement SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL Jurnal Pengabdian kepada Masyarakat Nusantara Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Bisnis Indonesia Akuntansi Bisnis & Manajemen (ABM) Jurnal Locus Penelitian dan Pengabdian Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Ji_Mild (Jurnal Ilmiah Magister Ilmu Administrasi) PERCIPIENCE International Journal of Social, Administration, & Entrepreneurship JIAGABI JAPI: Jurnal Akses Pengabdian Indonesia Eduvest - Journal of Universal Studies Jurnal Pengabdian Masyarakat Nian Tana International Journal of Entrepreneur and Business Administration Journal of International Accounting, Taxation and Information Systems International Journal of Social Science and Community Service
Rini Rahayu Kurniati
Universitas Islam Malang
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Nursing Public Health Social Sciences Other

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THE IMPLEMENTATION OF PUBLIC HEALTH SERVICES FOR BPJS PATIENTS AND GENERAL PATIENTS AT WALUYO JATI REGIONAL PUBLIC HOSPITAL Siti Baitir Rohimah; Rini Rahayu Kurniati; Khoiron
SOSIOEDUKASI Vol 15 No 1 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v15i1.7213

Abstract

Health services constitute a fundamental element in the administration of public governance, particularly as they relate to citizens’ basic rights to access quality and equitable health protection. This study examines in depth the dynamics of responsiveness and accountability in public service delivery within the context of healthcare services at RSUD Waluyo Jati Kraksaan, focusing on two primary groups of service users: BPJS patients and general patients. The analysis is conducted through the theoretical framework of New Public Service (NPS), which positions the public interest as the central objective of service delivery and emphasizes that government and public institutions must serve citizens in a humane, empathetic, participatory, and democratic manner. The research employs a descriptive qualitative approach to understand service-related phenomena within their social context, relying on in-depth interviews, field observations, and administrative documentation. The findings indicate that RSUD Waluyo Jati demonstrates an initial commitment to providing equitable and public-oriented services; however, in practice, several complex gaps remain. These include prolonged waiting times for BPJS patients, disparities in service perceptions between BPJS and general patients, limited communication between the hospital and service users, and suboptimal transparency in service procedures. The implementation of key NPS principles such as Serve Rather Than Steer, The Public Interest Is the Aim, and Accountability and Transparency has not yet been fully realized in daily service practices. This study concludes that strengthening service digitalization, enhancing public communication capacity, reforming queue management systems, and simplifying BPJS administrative procedures constitute strategic measures to improve the delivery of responsive and accountable healthcare services.
Analysis of the Effectiveness of the Cash Receipts Accounting System for Accounts Receivable (Case Study of PT. X) Marwah, Mujahidah; Kurniati, Rini Rahayu; Anastuti, Karina Utami
Journal of International Accounting, Taxation and Information Systems Vol. 1 No. 4 (2024): November
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/jiatis.v1i4.70

Abstract

This research is descriptive qualitative, with the author's objective is to evaluate the efficiency of PT X's cash receipt accounting system in the cash receipt accounting system. Data collection methods include documentation, interviews, and observation. The Miles and Huberman model is used for technical analysis, and the triangulation method is used to ensure data validity. The results showed that the implementation of the accounting system function for cash receipts on receivables at PT Permata Delta Agung has implemented the accounting system function for cash receipts on receivables. However, the application has not been maximized because there are still accounting system functions that have not been carried out. The application of compliance with regulations at PT. X shows that there are still many pharmacies that do not comply with several policies that have been implemented by the company. for financial statement records in its implementation, PT. X has not yet made a general journal used. The procedure for receiving cash on accounts receivable, PT. X found that there was no application of the journal section function in preparing financial reports. This makes the cash receipt accounting system activities cannot be said to be running optimally. the internal control system implemented by PT. X is not optimal because the accounting function has not been implemented, there are no inspections carried out by internal control, there is no training to support employee development.
The Influence of Taste, Price and Word of Mouth on Purchasing Decisions at Anyeong Risol Business in Pasuruan, East Java Islamiyah, Diah Zumarotul; Kurniati, Rini Rahayu; Krisdianto, Dadang
International Journal of Social Science and Community Service Vol. 2 No. 3 (2024): JULY
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v2i3.25

Abstract

This study investigates how word of mouth, price, and taste influence purchasing decisions at Anyeong Risol company in Pasuruan, East Java. A quantitative method of correlation was used in this research. Data was collected through Likert scale questionnaires. The sample consisted of one hundred customers of Anyeong Risol company in Pasuruan, East Java. Hypothesis testing and classical assumptions were also used to examine the data. The research results indicate that taste influences customers' purchasing decisions and the first hypothesis was accepted. The second hypothesis was accepted because price and purchasing decisions have a significant positive effect. There is a positive word of mouth effect on purchasing decisions. Taste, price, and feedback in Anyeong Risol business in Pasuruan, East Java, all influence purchasing decisions. This research can help Anyeong Risol business in Pakukerto Village, Sukorejo District, Pasuruan Regency to maintain existing factors and encourage customers to become loyal customers.
Co-Authors A . Ramadlan Abdul Rani Adi, Dikrilia A. Rizki Ertika Afifuddin Afifuddin Afifuddin Afifuddin Afifuddin Afifuddin, Afifuddin Ahmad Riza Ubaidillah Aini, Fitria Nugraha Aini, Yulis Nurul Ainul Chanafi Alfiani, Dwi Analta Alfianta Dwi Harnadi Amalia Safitri Hidayati Anies Fuady Ari Adyatama Ramadhan Arinil Haqiyya Chabiburrochman, M. Mas'ud Dadang Krisdianto, Dadang Daidan, Muhammad Rafli Daris Junaida Daris Zunaida David J Griffiths Deka, Rio Era Desy Shalsa Prastika Dhea Putri Novid dina islamiyah Dwi Ari Kurniawati Dyah Lestari Yulianti Eka Saputra, Mohammad Ardiansyah erlinda bisri prastika Erna Umi Fatmawati Ewaldy, Silvio Maric Fahrazaman, Fahrazaman Fauziah, Annisa Putri Febrianti, Alifvira femia yuhandika Firman Maulana Fuady, Anies Gita Sinta Yulidina Grinda Swastika Artha Praninditya Haikal - Fikri Hamdhani, Rofiqa Marta Hanifah Nur Yulinda Sari Hidayat Rohman Wahid Hidayat, Nandika Rahmat Hidayati, Astri Kusuma hilda eka wahyunita Hisyam Ibrahim Ica Purwatiningrum Ika Isrotul Mufida Ika Nuriyanti Ildha Pralidwita Putri Imam Asrori Imroatul Mufida Indah Gita Kartikasari Indra Vita Aji Widiarti Islamiyah, Diah Zumarotul Ita Suhermin Ingsih Jamilatul Maulidia Karina Utami Anastuti Khalimatus Sadiyah Khoiriyah Trianti Khoiron Kiki Anggraini, Kiki Kiki Putri Wulandhani Kiki Rizki Amelia Lahumud Darajad Liviania Nur Audina Lutfiatus Sholikhah Lutfiyah Lutfiyah M. Agus Salim Al Fathoni Margianto Margianto Marwah, Mujahidah Maula, Lia Rohmatul Maula, The Syifaul Mifta Aditya Rahayu Mitha Defitri Yanti Mohammad Adit Musthofa MUHAMMAD AGUS SALIM Muhammad Febrianto Muhammad Hasbi Muhammad Rafly Muhammad Roufurrochim Na'imatul Kusnaini Najib Shinwari Nikin Hardati, Ratna Nisa'us Sholikah Nisa’us Sholikah Nisrina Qotrun Nada Noor Mirna Asih Kamalita Nur Hafifah Nuringwahyu, Sri Nuriyanti, Ika Putri, Mega Bellatus Sodier Suparman Ratna Niken Hardati Ratna Nikin Hardanti Rini Kurniawati Riza Dwi Nur Islami Rizky Amelia Rahma Safitri Rizky Aulia Amanta Putri Rozi, Akhmad Said, M. Mas'ud Said, M. Mas’ud Setiawan, Galih Wahyu sheila fitria nurjannah Sinta Budi Hartatik Siti Baitir Rohimah Slamet Muchsin Sofia Lababa Sri Nuring Wahyu Sri Nuringwahyu Syafrina Maulidya Balqis Syuhana, Eka Ugih Sugianto Ulil Hasanah Ulung Hendra Saputro Warsito Warsito Warsito Warsito Widayawati, Eny Wulandari, Ayu Dwi Yahya Yusuf Ahmed Yesi Nur Sa'adah yulianisa eka prima dewi