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All Journal Bulletin of Electrical Engineering and Informatics JUTI: Jurnal Ilmiah Teknologi Informasi Format : Jurnal Imiah Teknik Informatika JOIV : International Journal on Informatics Visualization Tech-E Jurnal Ilmiah FIFO Jurnal CoreIT BAREKENG: Jurnal Ilmu Matematika dan Terapan JITK (Jurnal Ilmu Pengetahuan dan Komputer) Technomedia Journal Riau Journal of Empowerment The IJICS (International Journal of Informatics and Computer Science) JURIKOM (Jurnal Riset Komputer) KOMPUTIKA - Jurnal Sistem Komputer Jurnal Manajemen Informatika Komputasi: Jurnal Ilmiah Ilmu Komputer dan Matematika Jurnal Tekno Kompak Building of Informatics, Technology and Science Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer IJAIT (International Journal of Applied Information Technology) Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sisfotek Global Journal of Computer System and Informatics (JoSYC) Community Development Journal: Jurnal Pengabdian Masyarakat TIN: TERAPAN INFORMATIKA NUSANTARA Jurnal Teknik Informatika (JUTIF) JiTEKH (Jurnal Ilmiah Teknologi Harapan) Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal Ilmiah Infrastruktur Teknologi Informasi Jurnal Teknologi dan Sistem Informasi Journal Social Science And Technology For Community Service Jurnal Pendidikan dan Teknologi Indonesia Bulletin of Computer Science Research Journal of Informatics Management and Information Technology KLIK: Kajian Ilmiah Informatika dan Komputer EXPLORER J-Intech (Journal of Information and Technology) BEES: Bulletin of Electrical and Electronics Engineering Jurnal Sisfotek Global Jurnal Telematics and Information Technology (TELEFORTECH) Bulletin of Data Science Jurnal Ilmiah Sistem Informasi Akuntansi (JIMASIA) Paradigma Journal of Engineering and Information Technology for Community Service Journal of Computing and Informatics Research JEECS (Journal of Electrical Engineering and Computer Sciences) Jurnal Ilmiah Informatika dan Ilmu Komputer Journal of Informatics, Electrical and Electronics Engineering Jurnal INFOTEL Bulletin of Informatics and Data Science Jurnal Ilmiah Computer Science CHAIN: Journal of Computer Technology, Computer Engineering and Informatics Journal of Data Science and Information System Journal of Artificial Intelligence and Technology Information Journal of Information Technology, Software Engineering and Computer Science Jurnal Media Jawadwipa Bulletin of Artificial Intelligence International Journal of Informatics and Data Science Journal of Decision Support System Research Journal of Information Technology
Setiawansyah Setiawansyah
(Scopus ID : 57446859700), Universitas Teknokrat Indonesia
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Journal : Journal of Informatics Management and Information Technology

 1 
Penerapan Metode Additive Ratio Assement (ARAS) dalam Pemilihan Customer Service Terbaik Sri Agustiani Br Siburian; Mohammad Taufan Asri Zaen; Setiawansyah; Dodi Siregar; Erlin Windia Ambarsari; Yuwan Jumaryadi
Journal of Informatics Management and Information Technology Vol. 3 No. 1 (2023): January 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v3i1.239

Abstract

There are several references or assessments in determining the best customer service, including those based on customer service performance assessments, namely Cross Selling, Greeting Service Recovery, Grooming, and Discipline. In this study the authors used the ARAS method in selecting the best Customer Service. Use the Additive Ratio Assessment (ARAS) method where each criterion is compared to produce the best. The results of the study provide alternative A3 which is the alternative chosen to be the best alternative with a value of 0.2207.
Sistem Pendukung Keputusan Rekomendasi Pengangkatan Karyawan Kontrak Menjadi Karyawan Tetap Menerapkan Metode Multi Objective Optimization on the Basis of Ratio Analysis (MOORA) Laurent Nababan; Roswita Daeli; Dodi Siregar; Erlin Windia Ambarsari; Setiawansyah; Sofiansyah Fadli
Journal of Informatics Management and Information Technology Vol. 3 No. 2 (2023): April 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v3i2.254

Abstract

PT. Indoramah Abadi is a national plastic manufacturing company that focuses on the production of mineral water packaging. Because the amount of goods produced is quite large, the company has a large number of employees, including contract employees and permanent employees. However, the large number of employees can cause problems in determining which contract employees will be appointed as permanent employees. This problem occurs because the company does not have objective criteria in selecting permanent employees, causing jealousy among employees. In addition, the calculation process used is still manual and inaccurate, thus affecting employee performance. To overcome these problems, the authors conducted research using the MOORA method. This method is a method that can assist in making decisions by using complex mathematical calculations that can be used to solve problems in conflicting criteria, namely benefits and costs. The results of the study show that alternative A4 with a value of 0.2106 is the highest score. Therefore, it can be concluded that a contract employee named Aksa Alpindo deserves to be appointed as a permanent employee.
Co-Authors Abhishek R Mehta Ade Dwi Putra Ade Surahman Adhie Thyo Priandika Adi Sucipto, Adi Aditia Yudhistira Agus Perdana Windarto Agus Wantoro Agustina, Intan Ahdan, Syaiful Ahmad Ari Aldino Ahmad Ari Aldino Ahmad Ari Aldino Ahmad Ari Aldino Ahmadfauzy Alfry Aristo Jansen Sinlae Alita, Debby Amalia, Zahrina Andi Nurkholis Andika, Rio Aniyanti Tafonao An’ars, M. Ghufroni Arfinia Rahma Ari Sulistiyawati Ari Sulistiyawati Ari Sulistiyawati Ariany, Fenty Arie Qur’ania Arief Budiman Arshad, Muhammad Waqas Arsi Hajizah Asistyasari, Ayuni Ayu Megawaty, Dyah Bustanul Ulum Chandra, Iryanto Damayanti Damayanti Damayanti, Damayanti Daniarti, Yeni Daniel Prasetyo Tarigan Deas Andrian Dwijaya Debby Alita Dedi Darwis Dedi Triyanto Desyanti Dinda Titian Lestari Dodi Siregar Dodi Siregar Dwi Satria, M. Najib Dyah Aminatun Dyah Ayu Megawaty Eko Bagus Fahrizqi Erlin Windia Ambarsari Fadila Shely Amalia Fajar Irvansyah Faruk Ulum Febrianus Gea Ferico Octaviansyah Pasaribu, Ahmad Fernando, Yusra Fikri Hamidy Gibtha Fitri Laxmi Hamdan Sobirin, Muhammad Heni Sulistiani Heni Sulistiani Ida Mayanju Pandiangan Imam Ahmad Imam Ahmad Isnain, Auliya Rahman Jumaryadi, Yuwan Junhai Wang Junhai Wang Junhai Wang Kiki Septiani Kurniawan, Arsy Laurent Nababan Mahendra, Ferdian Jerry Mahesa Raihan Rifqi Mandasari, Berlinda Marzuki, Dwiki Hafizh Megawaty, Dyah Ayu Merlin Puspita Sari Mesran Mesran Mesran, Mesran Mohammad Taufan Asri Zaen Muhaqiqin muhaqiqin Ni Komang Ratih Kumala Nirwana Hendrastuty Nuari, Reflan Nuralia Nuralia Nurman Fadhlullah nurnaningsih, Desi Nuzuliarini Nuris Octaviansyah, A. Ferico Oprasto, Raditya Rimbawan Palupiningsih, Pritasari Parjito Parjito Pasaribu, A. Ferico Octaviansyah Pasha, Donaya Permata, Permata Pramuditya, Andri Prastowo, Kukuh Adi Purbha Irwansyah, Irsyad Pustika, Reza Putra, Ade Dwi Putra, Rulyansyah Permata Putri Sukma Dewi Putri Sukma Dewi Qadhli Jafar Adrian R Metha, Abhishek Rahmadianti, Fitrah Amalia Rahman, Miftahur Rasli, Roznim Mohamad Reflan Revife Purba Rilo Nur Devija Rini Nuraini Riska Aryanti Riska Aryanti Rohmat Indra Borman Romadhoni, Randi Roswita Daeli Roznim, Roznim Ruziana binti Mohamad Rasli Ryan Randy Suryono S. Samsugi Safi, Mudar Sanriomi Sintaro Saputra, Alvin Setiawan, Dandi Setyani, Tria Sinta, Ratna Sari Roma Siti Mahmuda Sitna Hajar Hadad Sofiansyah Fadli Sri Agustiani Br Siburian Subhan Subhan Sufiatul Maryana Sufiatul Maryana Sumanto, Sumanto Surahman, Ade Susanto, Erliyan Redy Syaiful Ahdan Temi Ardiansah Trisnawati, Fika Ulum, Faruk Untoro Adji Very Hendra Saputra Very Hendra Saputra Wahyudi, Agung Deni Wang, Junhai Waqas Arshad, Muhammad Wibawa, Yohanes Eka Widiyanti, Adella yasin, ikbal Yuliani, Asri Yuri Rahmanto