Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : GANEC SWARA

IMPLEMENTASI MANAJEMEN KUALITAS DAN FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN PDAM LOMBOK TENGAH L. WIRAHMAN W; I GEDE PUTU WARKA; I.A.O SUWATI SIDEMAN
GANEC SWARA Vol 14, No 1 (2020): Maret 2020
Publisher : Universitas Mahasaraswati Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (435.704 KB) | DOI: 10.35327/gara.v14i1.125

Abstract

Drinking water is one of human’s primary needs that must be fulfilled in term of quantity and quality. PDAM Lombok Tengah is a local company that provided the drinking water service for all 12 districts in central Lombok. Praya City is the biggest area of service that coverage 71,83% of costumers of PDAM Lombok Tengah. Therefore this area should be given the most concern in term of services quality. Complains that have been sent by costumers towards PDAM Lombok Tengah is indicating the dissatisfaction in services. PDAM Lombok Tengah must be able to examine the conditions and phenomena in the community related to factors that affect the satisfaction of its customers, and then respond with the implementation of adequate quality management. According to the research that has been done the highest average score of quality management implementation rate is 75,88%, this score is implied by using and communicating costumers information. The Satisfaction rate of domestic costumers of PDAM Lombok Tengah in Praya City is shown to be satisfied enough with average rate of 64,167%. This rate is influenced by water quality, water continuity, water pressure, water’s meter condition, maintenance, billing and payment system, services cost, and water quality
ANALISIS KEANDALAN SISTEM KELEMBAGAAN BERBASIS NELAYAN TERHADAP RISIKO PEMANFAATAAN BERSAMA RUANG LAUT DI KAWASAN STRATEGIS PARIWISATA IDA AYU OKA SUWATI SIDEMAN; NYOMAN BUDIARTHA RM; IDA BAGUS PUTU ADNYANA; NGAKAN KETUT ACWIN DWIJENDRA
GANEC SWARA Vol 15, No 2 (2021): September 2021
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v15i2.216

Abstract

The determination of the National Tourism Strategic Area (KSPN) in the Gili Air, Gili Meno and Gili Trawangan areas in the Gili Indah area, North Lombok district, NTB makes the ports in these areas have the function of industrial synergy (in this case the tourism industry) in addition to their main function as nodes transportation. This affects the movement in the marine space of the Gili Indah area. Adaptation of all movements that are needed to achieve the sea space is a risk that arises. One of the risks of movement according to previous research is the economic sector. This study analyzes the institutional system based on fisheries and marine tourism as a synergy to support the goals of KSPN. This research was conducted by analyzing the priority hierarchy in which risk screening was carried out using a qualitative method in an ontological perspective. The results showed that the most risky element was the management of the impact of production waste with a value of 0.89, which caused the 'nothing to do' level to be 0.81. This is because the third dyke does not have a Final Processing Site (TPS) and a Wastewater Treatment Plant (IPAL). In general, by 'taking an action' in the form of sanitation and capacity building of traditional fishermen. resulting in a program value of 90%
Co-Authors Adyan, M. Audi Afrina Lauza Agastya, Dewandha Mas Agustono Setiawan Alit, I Dewa Made Amalia Diandra Aqriansyah, M. Yani Aryani Rofaida Aulya, Nur Hafizatun Ayuni, Baiq Annisa Sulistia Baiq Jamiulyatul Andini Baiq Karunia Dwi Cahya Bawu, Mario Alfredo Biomantara, I Nyoman Hari Buan Anshari Budianto, Muh. Bagus Cahya, Baiq Karunia Dwi Desi Widianty Desi Widianty Desi Widianty Dewi, Evrianti Syntia Dhea Rizkiya Fitriana Diandra4, Amalia Eko Pradjoko Elsa Thalia Salsabina Ema Nurkhaliza Ersu, Aulia Padhila Ery Setiawan Evrianti Syntia Dewi Fathurrahman Fathurrahman Fitriana, Dhea Rizkiya Gilang Darma Pamungkas Hariyadi Hariyadi, Hariyadi Hasyim hasyim, hasyim Hasyim, Hasyim Hendrawansyah, Hendrawansyah Humairo Saidah Humairoh Saidah I Dewa Gede Jaya Negara I Gde Putu Warka I Gede Putu Warka I GEDE PUTU WARKA I Nyoman Hari Biomantara I Wayan Suteja I Wayan Suteja I Wayan Yasa I Wayan Yasa, I Wayan IA Devian Branitasandhini Putra IA Ravikan Varapanna Putra Ida Bagus Putu Adnyana Indana Zulfah Jauhar Fajrin Jauhar Fajrin, Jauhar JAYANEGARA, I DEWA GEDE Jurnal Pepadu Kartini, Srikandi Ayu Karyawan, Dewa Made Alit Karyawan, I Dewa Made Alit Khamada Noval L. WIRAHMAN W Lalu Abdulloh Sani Lalu Adi Permadi Lalu Rudi Setiawan Liza Surya Hayati Made Mahendra Made Mahendra Made Mahendra Mahendra, Made Maswinda, Maswinda Merdana, I Nyoman Miftahuddin Miftahuddin Miftahuddin Muh Hajri Muhammad Fajri Nazari, Sulhan NGAKAN KETUT ACWIN DWIJENDRA Ngudiyono Ni Nyoman Kencanawati Noval, Khamada Nur Islamiah Nur Islamiah, Nur Nur’Azizah, Yuni Nurkhaliza, Ema NYOMAN BUDIARTHA RM Pathurahman Putra, Devian Branitasandhini Ratna Yuniarti Ratna Yuniarti Rizfi, Chairil Rohani Rohani Rohani Rohani Salehudin Salehudin Salmiah, Baiq Himayatussifa Salsabila, Fera Fitri Salsabina, Elsa Thalia Saprollah, Muh. Ricki Seniari, Ni Made Shofia Rawiana Shofia Rawiana Siti Khadidjatul Aini Sugian, Ahmad Sulhan Nazari Suratmin, Hariangga Aqil Wiryandika Suryawan Murtiadi Syamsul Hidayat Taufik Rahman Tri Sulistiyowati Varapanna, Ravikan WIRADARMA, LALU WIRAHMAN Yunita Asmara Dewi