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IMPLEMENTASI MANAJEMEN KUALITAS DAN FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN PDAM LOMBOK TENGAH L. WIRAHMAN W; I GEDE PUTU WARKA; I.A.O SUWATI SIDEMAN
GANEC SWARA Vol 14, No 1 (2020): Maret 2020
Publisher : Universitas Mahasaraswati Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (435.704 KB) | DOI: 10.35327/gara.v14i1.125

Abstract

Drinking water is one of human’s primary needs that must be fulfilled in term of quantity and quality. PDAM Lombok Tengah is a local company that provided the drinking water service for all 12 districts in central Lombok. Praya City is the biggest area of service that coverage 71,83% of costumers of PDAM Lombok Tengah. Therefore this area should be given the most concern in term of services quality. Complains that have been sent by costumers towards PDAM Lombok Tengah is indicating the dissatisfaction in services. PDAM Lombok Tengah must be able to examine the conditions and phenomena in the community related to factors that affect the satisfaction of its customers, and then respond with the implementation of adequate quality management. According to the research that has been done the highest average score of quality management implementation rate is 75,88%, this score is implied by using and communicating costumers information. The Satisfaction rate of domestic costumers of PDAM Lombok Tengah in Praya City is shown to be satisfied enough with average rate of 64,167%. This rate is influenced by water quality, water continuity, water pressure, water’s meter condition, maintenance, billing and payment system, services cost, and water quality
PENGEMBANGAN KOPERASI SAMPAH UNTUK PENINGKATAN KESEJAHTERAAN MASYARAKAT DESA JELANTIK KABUPATEN LOMBOK TENGAH Humairo Saidah; Shofia Rawiana; Ratna Yuniarti; Ida Ayu Oka Suwati Sideman; Desi Widianty
Jurnal Abdi Insani Vol 9 No 1 (2022): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v9i1.480

Abstract

The "Sapu sae" waste cooperative is a joint effort of community groups in Jelantik Village to collect waste, especially plastic waste, to overcome the problem of plastic waste while improving the welfare of the residents. However, this cooperative is currently no longer operating due to various reasons. Difficulty in collecting waste due to residents' refusal, lack of administrative and financial management capabilities and unclear management of the cooperative are the main reasons why this cooperative is unable to survive. This activity aims to revive village waste management activities. This service activity uses a solution approach method for cooperative problems. The activities are carried out in several stages, including the revitalization of cooperatives, simple bookkeeping and finance training for administrators, waste management training for members, providing minimal assistance for cooperatives and closing with mentoring and evaluation. This activity has been carried out and received a warm welcome from the Jelantik Village community. The waste cooperative has been revived with new legal administrators who have been given bookkeeping training. Cooperative members were also given training in making handicrafts made from waste. Service activities also provide minimal means for carrying out cooperative activities in the form of garbage collection sacks, member savings books and cooperative administration book packages. This activity has been evaluated and shows positive developments with the return of the cooperative and increasing public awareness in waste management.
Pelatihan Pengolahan Sampah Organik Menjadi Kompos di Desa Bon Jeruk Kecamatan Jonggat Kabupaten Lombok Tengah Jurnal Pepadu; Humairo Saidah; Desi Widianty; Aryani Rofaida; I.A.O.S.Sideman I.A.O.S.Sideman; Rohani Rohani; Lalu Adi Permadi
Jurnal Pepadu Vol 2 No 1 (2021): Jurnal PEPADU
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/pepadu.v2i1.2157

Abstract

ABSTRAKDesa Bonjeruk adalah sebagai Desa Wisata Budaya dengan bekal kesejarahannya. Selain memilikitempat yang bersejarah, wisata desa Bonjeruk juga mengusung konsep ecotourism yang menawarkankeaslian kehidupan desa lengkap dengan penghidupan masyarakatnya sebagai petani. Namun petanisetempat belum memiliki pengetahuan untuk mengelola sampah pertaniannya. Salah satu teknikmemanfaatkan limbah menjadi pupuk adalah menjadikannya sebagai pupuk kompos untuk menekanpemakaian pupuk anorganik yang dalam jangka panjang residu dan limbahnya dapat merusaklingkungan sekaligus menyelesaikan permasalahan sampah. Kegiatan dilaksanakan dalam bentukpenyuluhan, pelatihan dan pendampingan. Penyuluhan dimaksudkan untuk berbagi pengetahuan tentangisu lingkungan terkait masalah sampah sekaligus ajakan untuk berperan aktif dalam gerakanpenyelamatan lingkungan. Kegiatan penyuluhan diperkuat dengan pemberian pelatihan tentang caramengolah sampah organik menjadi pupuk kompos. Selain pelatihan pembuatan kompos, kegiatan jugaditujukan untuk menginisiasi pembentukan bank sampah masyarakat desa Bonjeruk sebagai upayarintisan menuju desa Proklim, sebuah program peningkatan kapasitas masyarakat untuk mitigasi danadaptasi terhadap perubahan iklim dari Kementerian Lingkungan Hidup dan Kehutanan. Kegiatan initelah terlaksana dan mendapat sambutan antusias dari warga. Kini warga makin menyadari nilaiekonomis dari sampah yang mereka hasilkan dengan mampu membuat sendiri pupuk kompos darilimbah organik.
Pengaruh Kadar Aspal Efektif dan Tebal Selimut Aspal Terhadap Proporsi Rongga pada Campuran Laston: Influence of Effective Asphalt Content and Film Thickness on Voids Proportion of Asphalt Concrete Ratna Yuniarti; Made Mahendra; Hasyim Hasyim; Rohani Rohani; I A O Suwati Sideman
JURNAL SAINS TEKNOLOGI & LINGKUNGAN Vol. 9 No. 1 (2023): JURNAL SAINS TEKNOLOGI & LINGKUNGAN
Publisher : LPPM Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jstl.v9i1.410

Abstract

In the mixing process between asphalt and aggregate, absorption of asphalt by the aggregate occurs through the pores of the aggregate. The volume of asphalt not absorbed by the aggregate can be defined as effective asphalt content which determines the percentage of airspaces in the compacted mix. The proportion of voids formed in the mixture contributes to the durability of the mixture against temperature and climate conditions. This study aims to examine the effect of effective asphalt content and the asphalt film thickness on the voids proportion in asphalt mixture. Based on the analysis, it can be concluded that the particle size distribution of the aggregate affects the total surface area of the aggregate in the mixture and the pores of the aggregate affect the effective percent of asphalt content. Aggregate with a small grain size produced a larger total surface area of aggregate. Meanwhile the use of aggregate with small pores produced a higher effective percent of asphalt content. The higher the effective asphalt content and the asphalt film thickness, the larger the voids in mineral aggregate and the voids filled with bitumen. In contrast, the voids in the mixture decreases with increase the effective asphalt content and the asphalt film thickness. In all the voids proportions analyzed, the effective asphalt content and the asphalt film thickness have a very significant effect.
PELATIHAN PEMBUATAN PANEL GEOPOLIMER FLY ASH DI DESA SURANADI SEBAGAI PENGGANTI PAPAN KAYU I Dewa Made Alit Karyawan; Ery Setiawan; Rohani Rohani; Ida Ayu Oka Suwati Sideman; I Gede Putu Warka
Jurnal Abdi Insani Vol 10 No 2 (2023): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v10i2.957

Abstract

The problem found is the high price of raw materials and homestay furniture. It's hard to get quality wood planks at low prices. On the other hand, public knowledge is still limited in finding products as substitute materials at low prices. So construction tends to use materials of poor quality, the important thing is that the price is affordable. So the life of buildings and furniture becomes shorter and is not good from an aesthetic point of view. Based on these problems, a solution is sought that refers to the priorities that have been set, namely the innovation of cheap panel/board products by utilizing waste (fly ash). The method adopted is to provide training to builders on how to make panels from geopolymer fly ash. Thus, the purpose of the community service program carried out by the LPPM Unram Community Service Team is to provide skills to carpenters in making boards/panels from geopolymer fly ash. The method used is to provide training. The training emphasizes the ability to hone participants' skills in choosing materials, mixing materials according to composition, and printing geopolymer paste into panels (boards). The training covers work procedures and stages of technology application. At the end of each activity, an evaluation is carried out so that it can be seen what the achievements and shortcomings are. Activities range from socialization, training preparation, and training implementation to implementation evaluation. As a result, after attending the training, the participants were able to make geopolymer panels (boards) made from fly ash and alkaline. add insight and knowledge and skills. This can be seen from the ability of the training participants (builders and hotel managers) based on the materials and examples provided during the training.
Penyuluhan Tentang Pengolahan Sampah Terpadu Menuju Zero Waste Di Kelurahan Karang Pule Kecamatan Sekarbela Kota Mataram Ratna Yuniarti; Hasyim Hasyim; IAO Suwati Sideman; Desi Widianty; Syamsul Hidayat
Jurnal Gema Ngabdi Vol. 5 No. 1 (2023): JURNAL GEMA NGABDI
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jgn.v5i1.339

Abstract

As a result of increasing population, the quantity of solid waste is continuing to grow. The most common method for the disposal of solid waste is landfilling. However, huge negative environmental impacts such as odor, dust, contamination of groundwater are among the problems that arise due to disposal of solid waste in landfill sites. Therefore, reduction of solid waste going to landfill is important issue to implemented. Achievement of this target depends upon active waste minimization being practices by all part of the community. This community service program was conducted in Karang Pule, Sekarbela district, Mataram. The aims of the activity were to provide knowledge and increasing public awareness regarding to the urgency of reducing the amount of waste sent to landfill sites, utilizing waste as much as possible through reduce, reuse, recycling (3R) in accordance with the principles of waste management hierarchy towards zero waste. In addition, the process of utilizing organic waste into compost for plant fertilizers was demonstrated. The community service program was also carried out by involving the participants on composting process. The results of the evaluation showed that the participants were very interested and understood the material provided.
Pemetaan Potensi Desa Bug-Bug Di Dalam Program Pencegahan Stunting Muh Hajri; Baiq Karunia Dwi Cahya; I Nyoman Hari Biomantara; Elsa Thalia Salsabina; Khamada Noval; Dhea Rizkiya Fitriana; Ema Nurkhaliza; Nur Islamiah; Amalia Diandra; Sulhan Nazari; Ida Ayu Oka Suwati Sideman
AMMA : Jurnal Pengabdian Masyarakat Vol. 2 No. 6 : Juli (2023): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kabupaten Lombok Barat memiliki angka stunting yang lebih tinggi daripada provinsi Nusa Tenggara Barat (NBT), sehingga kabupaten ini melakukan kerja keras untuk mengatasi masalah stunting mulai dari unit pemerintahan terkecil yaitu desa. Desa Bug, salah satu desa di kabupaten Lombok Barat, juga tengah melakukan upaya untuk menekan angka stunting, meskipun secara umum kasus stunting di desa Bug-Bug tergolong kecil. Salah satu cara untuk menyelesaikan masalah secara mandiri adalah dengan melakukan pemetaan potensi desa. Dari kegiatan pemetaan potensi desa, diketahui bahwa Desa Bug-Bug potensial mengembangkan olahan makanan ringan dengan varian kelor yang merupakan tanaman sangat populer di desa Bug-Bug. Olahan kelor yang potensial adalah ice cream, pudding, kripik, krupuk dan the daun kelor.
ANALISIS KEANDALAN SISTEM KELEMBAGAAN BERBASIS NELAYAN TERHADAP RISIKO PEMANFAATAAN BERSAMA RUANG LAUT DI KAWASAN STRATEGIS PARIWISATA IDA AYU OKA SUWATI SIDEMAN; NYOMAN BUDIARTHA RM; IDA BAGUS PUTU ADNYANA; NGAKAN KETUT ACWIN DWIJENDRA
GANEC SWARA Vol 15, No 2 (2021): September 2021
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v15i2.216

Abstract

The determination of the National Tourism Strategic Area (KSPN) in the Gili Air, Gili Meno and Gili Trawangan areas in the Gili Indah area, North Lombok district, NTB makes the ports in these areas have the function of industrial synergy (in this case the tourism industry) in addition to their main function as nodes transportation. This affects the movement in the marine space of the Gili Indah area. Adaptation of all movements that are needed to achieve the sea space is a risk that arises. One of the risks of movement according to previous research is the economic sector. This study analyzes the institutional system based on fisheries and marine tourism as a synergy to support the goals of KSPN. This research was conducted by analyzing the priority hierarchy in which risk screening was carried out using a qualitative method in an ontological perspective. The results showed that the most risky element was the management of the impact of production waste with a value of 0.89, which caused the 'nothing to do' level to be 0.81. This is because the third dyke does not have a Final Processing Site (TPS) and a Wastewater Treatment Plant (IPAL). In general, by 'taking an action' in the form of sanitation and capacity building of traditional fishermen. resulting in a program value of 90%
Pembinaan Dan Pengenalan Budaya Lalu Lintas Pada Anak Usia Dini Dengan Metode Bermain Sambil Belajar Bagi Siswa Paud Kumara Asih Di Kota Mataram I Wayan Suteja; Suryawan Murtiadi; Rohani; I Gde Putu Warka; IAO Suwati Sideman; Made Mahendra; Hasyim; Salehudin
Portal ABDIMAS Vol. 1 No. 1 (2023): Jurnal PORTAL ABDIMAS
Publisher : Jurusan Teknik Sipil, Fakultas Teknik, Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/portalabdimas.v1i1.2367

Abstract

Salah satu permasalahan dalam transportasi adalah kecelakaan lalu lintas. Salah satu penyebabnya adalah ketidak-tertiban dari sikap pengendara sepeda motor di ruas jalan karena akan mengganggu kendaraan lain berpotensi untuk menyebabkan kejadian kecelakaan dan pelanggaran lalulintas meningkat dari tahun ke tahun. Pengendara motor di Kota Mataram dari sejak usia dini sampai mampu mengendarai kendaraan bermotor belum memiliki pemahaman yang baik tentang tata cara berlalulintas yang tertib di jalan raya serta berkeselamatan yang tinggi. Pembelajaran pengenalan perangkat keselamatan berlalulintas dijalan raya sejak usia dini adalah suatu bagian yang cukup penting dilakukan, sehingga pada saat mereka dewasa dan sebagai pengendara atau pengguna sepeda motor sudah memiliki pemahaman berkeselamatan dan kemampuan pengendalian kendaraan secara lebih baik. Metode pemberian pembelajaran atau penyuluhan tentang pengenalan fasilitas keselamatan berlalulintas di jalan raya dan tata cara berlalulintas dijalan, melalui cara bermain sambil belajar, tentu adalah metode efektif dalam penyampaian target capaian yang diharapkan. Namun karena masih usia dini, ada sedikit kesulitkan dalam menarik fokus perhatian mereka yang lebih lama. Metode seperti ini untuk anak usia dini harus terus-menerus disampaikan secara berkesinambungan agar potensi pelanggaran dalam berkendaraan dijalan raya yang berdampak pada kecelakaan saat mereka dewasa dapat diminimalisir, sehingga secara tidak langsung terciptanya tertib berlalulintas di wilayah Kota Mataram dapat lebih terwujud.
Penguatan Etos Budaya Tertib Berlalulintas dan Keselamtan di Jalan Raya pada Kelompok Pengendara Pelajar SMA di Kabupaten Lombok Barat I Wayan Suteja; IAO Suwati Sideman; Hasyim; Rohani; Shofia Rawiana; Tri Sulistiyowati
Portal ABDIMAS Vol. 1 No. 2 (2023): Jurnal PORTAL ABDIMAS
Publisher : Jurusan Teknik Sipil, Fakultas Teknik, Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/portalabdimas.v1i2.3403

Abstract

Salah satu permasalahan dalam transportasi adalah kecelakaan lalulintas. Kecelakaan diartikan sebagai tiap kejadian yang tidak direncanakan dan tidak terkontrol yang dapat disebabkan oleh manusia, situasi, faktor lingkungan, ataupun kombinasi dari hal hal tersebut yang mengganggu proses kerja otak dan dapat menimbulkan cidera ataupun tidak, kesakitan, kematian, kerusakan property ataupun kejadian yang tidak diinginkan lainnya, sehingga kecelakaan lalulintas merupakan indikator utama tingkat keselamatan jalan raya. Jalan dengan kelengkapan fasilitas keselamatan (road safety) baik dalam bentuk marka, rambu, delineator, guardrail dan sebagainya dibangun untuk memberikan tingkat keselamatan yang tinggi bagi pengguna jalan, namun kurangnya kepedulian masyarakat (pengendara) terhadap keselamatan berlalulintas di jalan raya, mengakibatkan fasilitas tersebut menjadi sia sia belaka. Berdasarkan data dari Kepolisian Negara Republik Indonesia Daerah Nusa Tenggara Barat Resor Lombok Barat, terlihat bahwa dari tahun 2021- 2022 kecelakaan dan pelanggaran yang melibatkan sepeda motor cukup tinggi, dimana jumlah kecelakaan dan pelanggaran lalulintas yang melibatkan sepeda motor sampai lebih dari 85% (>85%) dan melibatkan pengendara sepeda motor dengan usia 16 – 29 tahun mencapai 67%. Hal ini memberikan indikasi bahwa ketidak-tertiban dari sikap pengendara sepeda motor di ruas jalan yang cendrung dapat mengganggu kendaraan lain, serta dapat berpotensi untuk menyebabkan kejadian kecelakaan dan pelanggaran lalulintas dari tahun ke tahun cukup signifikan, baik dari sisi jumlah kejadian maupun dari tingkat kejadiannya. Pengendara dengan usia 16 – 29 tahun ini adalah kelompok remaja, pemuda atau pelajar, sehingga sasaran pelaksanaan kegiatan dengan memberikan penyuluhan dan pelatihan tentang etos budaya tertib dan etos keselamatan berlalulintas di jalan raya bagi kelompok pelajar (SMA) harus terus disampaikan secara berkesinambungan agar pelanggaran dalam berkendaraan dijalan raya yang berdampak pada kecelakaan dapat diminimalisir. Kegiatan ini dilakukan di SMA N.01 Kediri Kabupaten Lombok Barat, sebagai salah satu upaya dalam rangka pencapaian peningkatan rasa kesadaran berkeselamatan di jalan yang lebih baik dapat dicapai, sehingga secara tidak langsung terciptanya tertib berlalulintas di wilayah Kabupaten Lombok Barat dapat terwujud
Co-Authors Adyan, M. Audi Afrina Lauza Agastya, Dewandha Mas Agustono Setiawan Alit, I Dewa Made Amalia Diandra Aqriansyah, M. Yani Aryani Rofaida Aulya, Nur Hafizatun Ayuni, Baiq Annisa Sulistia Baiq Jamiulyatul Andini Baiq Karunia Dwi Cahya Bawu, Mario Alfredo Biomantara, I Nyoman Hari Buan Anshari Budianto, Muh. Bagus Cahya, Baiq Karunia Dwi Desi Widianty Desi Widianty Desi Widianty Dewi, Evrianti Syntia Dhea Rizkiya Fitriana Diandra4, Amalia Eko Pradjoko Elsa Thalia Salsabina Ema Nurkhaliza Ersu, Aulia Padhila Ery Setiawan Evrianti Syntia Dewi Fathurrahman Fathurrahman Fitriana, Dhea Rizkiya Gilang Darma Pamungkas Hariyadi Hariyadi, Hariyadi Hasyim hasyim, hasyim Hasyim, Hasyim Hendrawansyah, Hendrawansyah Humairo Saidah Humairoh Saidah I Dewa Gede Jaya Negara I Gde Putu Warka I GEDE PUTU WARKA I Gede Putu Warka I Nyoman Hari Biomantara I Wayan Suteja I Wayan Suteja I Wayan Yasa I Wayan Yasa, I Wayan IA Devian Branitasandhini Putra IA Ravikan Varapanna Putra Ida Bagus Putu Adnyana Indana Zulfah Jauhar Fajrin Jauhar Fajrin, Jauhar JAYANEGARA, I DEWA GEDE Jurnal Pepadu Kartini, Srikandi Ayu Karyawan, Dewa Made Alit Karyawan, I Dewa Made Alit Khamada Noval L. WIRAHMAN W Lalu Abdulloh Sani Lalu Adi Permadi Lalu Rudi Setiawan Liza Surya Hayati Made Mahendra Made Mahendra Made Mahendra Mahendra, Made Maswinda, Maswinda Merdana, I Nyoman Miftahuddin Miftahuddin Miftahuddin Muh Hajri Muhammad Fajri Nazari, Sulhan NGAKAN KETUT ACWIN DWIJENDRA Ngudiyono Ni Nyoman Kencanawati Noval, Khamada Nur Islamiah Nur Islamiah, Nur Nur’Azizah, Yuni Nurkhaliza, Ema NYOMAN BUDIARTHA RM Pathurahman Putra, Devian Branitasandhini Ratna Yuniarti Ratna Yuniarti Rizfi, Chairil Rohani Rohani Rohani Rohani Salehudin Salehudin Salmiah, Baiq Himayatussifa Salsabila, Fera Fitri Salsabina, Elsa Thalia Saprollah, Muh. Ricki Seniari, Ni Made Shofia Rawiana Shofia Rawiana Siti Khadidjatul Aini Sugian, Ahmad Sulhan Nazari Suratmin, Hariangga Aqil Wiryandika Suryawan Murtiadi Syamsul Hidayat Taufik Rahman Tri Sulistiyowati Varapanna, Ravikan WIRADARMA, LALU WIRAHMAN Yunita Asmara Dewi