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All Journal JURNAL ILMIAH M-PROGRESS Dinasti International Journal of Education Management and Social Science Jurnal Informatika Ekonomi Bisnis Dinasti International Journal of Digital Business Management Jurnal Abdi Masyarakat Saburai (JAMS) Jurnal Informatika Ekonomi Bisnis JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Jurnal Pengabdian Masyarakat dan Penelitian Terapan Logistica : Journal of Logistic and Transportation Jurnal Sistem Transportasi & Logistik
Pratiwi, Sekar Widyastuti
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Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Transportation Other

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Pengaruh Pembatasan Kapasitas Transportasi Umum Ganjil Genap Terhadap Mobilitas dan Dampaknya Pada Efektifitas PSBB Nugroho, Aditya; Raga, Paulus; Parhusip, Veronica; Prahma, Kelvin Dianda Bella; Fadhil, Dimas Nu'man; Pratiwi, Sekar Widyastuti
Jurnal Sistem Transportasi & Logistik Vol. 1 No. 3 (2022): APRIL
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v2i1.1038

Abstract

The purpose of the study was to determine the impact of restrictions on public transportation capacity and even odd exemptions to the effectiveness of Large-Scale Social Restrictions (PSBB) through mobility mediation. The respondents in this research was the society of DKI Jakarta, and the limits in this research is only seen from the society's point of view. The results of the discussion showed: restriction of public transportation capacity directly affects mobility, even odd exemption directly affects mobility, restriction of public transportation capacity directly affects the effectiveness of PSBB, even odd exemption directly affects the effectiveness of PSBB, mobility directly affects the effectiveness of PSBB, restriction of public transportation capacity has no direct effect on the effectiveness of PSBB through mediation mo bilitas, even odd exemption has an indirect effect on the effectiveness of PSBB through mobility mediation.
Analisis Faktor Produksi Dan Kapasitas Layanan Terhadap Kinerja Pendapatan Jasa Di PT Multi Terminal Indonesia Nurfahira, Aisyah; Widhiatmoko, Bimo; Pratiwi, Sekar Widyastuti
Jurnal Sistem Transportasi & Logistik Vol. 5 No. 1 (2025): Agustus
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v5i1.2394

Abstract

PT Multi Terminal Indonesia is a company engaged in the logistics sector, which has several logistics services ranging from cargo handling, storage, transportation to distribution of goods. This study aims to determine and analyze the effect of production and service capacity on PT Multi Terminal Indonesia's service revenue performance in 2022. This research method uses a quantitative approach by conducting several tests, namely the classical assumption test, multiple linear regression tests and hypothesis testing. The research results show that production and service capacity have a significant effect on PT Multi Terminal Indonesia's service revenue. In this case, production and service capacity can increase PT Multi Terminal Indonesia's revenue if used optimally. Service capacity contributes the most to service revenue compared to production.
Analisis Risiko Faktor Keterlambatan Pengiriman Ekspor Di Perusahaan Freight Forwarding Dengan Metode House Of Risk Oktavianingrum, Tesalonika; Pratiwi, Sekar Widyastuti; Wiguna, Esa Setia
Jurnal Sistem Transportasi & Logistik Vol. 4 No. 3 (2025): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v4i3.2422

Abstract

PT.XYZ is one of the companies engaged in freight forwarding services. In this study, we analyzed the risk factor of delays in export shipments where there was data on delays in January-March 2023, causing export shipments to not run properly and causing losses to the company. The purpose of this research is to identify the causes of risks that occur and minimize the causes of these risks. The method used in the research is supply chain activity mapping using Supply Chain Operation Reference and House of Risk. The results of this study were 12 risk events and 11 risk agents. By using a pareto diagram to determine the priority of risk agents based on the highest value, five dominant risk agents were obtained, namely A2 (Human error), A11 (Late loading of goods), A10 (Trucks operate side by side with employee return hours), A8 (Not finished production) and A6 (Container runs out). Based on these dominant risk agents, 9 mitigation actions can be implemented. Of the 9 mitigation strategies by considering the effectiveness in its application, 5 main strategies were obtained, namely providing training (PA1), establishing communication with related parties (PA4), providing rewards or punishments to employees (PA2), making fleet travel schedules (PA5) and making education to shippers (PA3).
Analisis Peningkatan Service Level Warehouse Melalui Pengukuran Kepuasan Pelanggan Dengan Metode Servqual Studi Kasus PT XYZ Siahaan, Yessica Bunga Uli; Poncotoyo, Wahyu; Pratiwi, Sekar Widyastuti
Jurnal Sistem Transportasi & Logistik Vol. 3 No. 2 (2023): December
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v3i2.2435

Abstract

Service quality is one of the main benchmarks in the retail industry. High-quality service makes a retail business more competitive and enhances the company’s image. Excellent warehouse service is also a key aspect of evaluating warehouse service levels. The retail company under study in this research is PT XYZ, one of the top three retail companies in Indonesia. Data from the past six months, from January to June 2024, shows a significant decline in service levels in February, dropping to 74%. This indicates that the company failed to meet its monthly service level target of 75% in February. In this study, service quality is the main focus, measured using the Service Quality (SERVQUAL) method, which covers five dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The initial stage of this research involved analyzing the shortcomings in PT XYZ, particularly in the warehouse service quality. After identifying and analyzing the issues, a questionnaire was distributed to customers to understand the root causes of the problem. The results showed that, among the SERVQUAL dimensions, Reliability had the lowest quality score, while Tangibles had the highest.
Co-Authors Aditya Nugroho Aulia, Bestyas Pratiwi Budiman, Tenaka Dameria, Rina Dinar Dewi Kania Emyus, Achmad Maulizal Sutawijaya Euis Saribanon, Euis Fadhil, Dimas Nu'man Hapsari, Natalia Ayu Irenita, Novembriani Irennita, Novembriani Jayasakti, Reza Fauzi Judijanto, Loso Juhri, Apsada Lupiyoadi, Rambat Malik, Deni Maulana, Andy Nofrisel Nofrisel, Nofrisel Nurfahira, Aisyah Nursery Alfaridi S Nasution Oktavianingrum, Tesalonika Parhusip, Veronica Poncotoyo, Wahyu Prahma, Kelvin Dianda Bella Putra, Dimas Endrawan Raga, Paulus Sandra, Jana Siahaan, Yessica Bunga Uli Siska Amonalisa Silalahi VERONICA VERONICA Wibowo, Untung Lestari Nur Widhiatmoko, Bimo Wiguna, Esa Setia Yulianti Keke