Article Per Year (5 Year)
p-Index From 2020 - 2025
5.996
P-Index
This Author published in this journals
All Journal Jupiter Jurnal Penelitian Pendidikan Matematika dan Sains Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Teknik Informatika STMIK Antar Bangsa Idealog: Ide dan Dialog Desain Indonesia Rahmatan Lil Alamin: Journal of Peace Education and Islamic Studies JCER (Journal of Chemistry Education Research) Thinking Skills and Creativity Journal Besaung : Jurnal Seni Desain dan Budaya Jurnal Inovasi Pembelajaran Kimia (Journal Of Innovation in Chemistry Education) Jurnal Teknologi Informatika dan Komputer Jurnal Sistem Informasi Judikatif: Jurnal Desain Komunikasi Kreatif Jurnal Kolaboratif Sains DA'WA: Jurnal Bimbingan Penyuluhan & Konseling Islam Journal of Artificial Intelligence and Engineering Applications (JAIEA) Prosiding Seminar Nasional Rekayasa Teknologi Industri dan Informasi ReTII Jurnal Nagara Bhakti: Jurnal Pengabdian Kepada Masyarakat JIPM: Jurnal Indragiri Penelitian Multidisiplin TRIMAS: Jurnal Inovasi dan Pengabdian Kepada Masyarakat IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Jurnal Mahatvavirya Journal of Islamic Business Management Studies (JIBMS) Cendekia: Journal of Law, Social and Humanities Kultura: Jurnal Ilmu Sosial dan Humaniora Jurnal Media Akademik (JMA) IJES : Indonesian Journal of Environmental Sustainability. Serambi Engineering Journal of Accounting, Management and Islamic Economics PESHUM CEJou Jurnal Mitra Pengabdian Farmasi
MUCHLIS
Unknown Affiliation
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

Published : 39 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : JIPM: Jurnal Indragiri Penelitian Multidisiplin

 1 
Kualitas Layanan dan Digital Marketing: Kunci Kepuasan Konsumen Muchlis; Kirana, Rizki Candra
Jurnal Indragiri Penelitian Multidisiplin Vol. 5 No. 3 (2025): Jurnal Indragiri Penelitian Multidisiplin
Publisher : Indra Institute Research & Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58707/jipm.v5i3.1261

Abstract

The purpose of this study is to analyze the effect of digital marketing on customer satisfaction through service quality. In this study, the population is the population in this study is not known for certain with a sample of 155 people using heir theory. Data collection techniques using questionnaires and distribution using google forms. The data analysis tool in this study is Structural Equation Modeling (SEM) processed using SmartPLS 32.9 for data processing. The results of this study are that digital marketing affects customer satisfaction. Digital marketing affects service quality. Service quality affects customer satisfaction. Digital marketing affects customer satisfaction through service quality.
Co-Authors A. Yuliana Abd. Rohim Ainol Mardhiah Alamsya Hagi Nugraha Amelia Andi Christian Ani Purwanti Aprilyani, Firdha Asih, Findiyani Ernawati Auliya, Faridatul Baqi, Alif Abdul Bayu Fajar Susanto Bertha Yonata Bustomi, Abu Amar DARYONO Dea Athiyyah Khalishah Desnia Angelia Dian Novita Diva Syalsabila DWI NOVIANTI, FARAQANITA DWI PURNAMASARI, LISA Dzikrul Hakim, Rafly Edison, Millen A'anisa Insani Sanra Edwin Buyung Elpeni Damayanti FAHMI RAZAQ, MOHAMMAD Fajar Y. Prabowo Fajri , Annur Fajri, Annur FAJRIYAH Farradila , Tashya Febriyanti, Vonny FIRDAUS, ELLYANA Fitri, Dwi FRANS SISKUS KOTA, MARIANUS FRATNIA NURAILI, MAYA Gatot Subagya Gupita Cahyaning Mutiara Hendra Hasrisman Husni Husin Iwan Setiawan Kamaruddin KARTIKA SARI, DIAH Kirana, Rizki Candra Kristanti, Dinda M. Tarmizi Maisya Maulida Zahra Nur Firdaus MARDIANA Masriadi Maulida, Rusyda Maulizar Mirna Rahmah Lubis Muh Taufiq Robbianto Muhammad Fazil, Muhammad Muhammad Tamimi Muhammad Yusuf Mulkal Novitasari, Putri Nurmayanti Nurul Aflah Nurul Aflah Nurul Fitriana Bahri Nurul Syuhada OCKTAVIANI, YOVI Oky Setiawan Pocut Nurul Alam Putra, Permana PUTRI CHAIRANI, RIZKI Raju Maulana RIZKI ADELA, YUNISSA Rizky Kusuma , Francois VRK Rizkya, Putra Rofik, Abdur RUDIANTO ARTIONO, RUDIANTO Rusyda Maulida Sabria Satriawan D. Hariyanto Seftivia, Nadyah Sri Handayani Sri Hidayanti Sri Sunarsih Subhani SUCIWATI, ERA Suparni S. Rahayu Suwadji Syafrina Dina Syah, Galang Firman THANIYATUL AHDA, RADEN Ulfah, Elok Maria Waliyah Widyawati YULITA, RISMA Zahari