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All Journal Jurnal Manajemen Teknologi IPTEK Journal of Proceedings Series Jurnal Rekayasa Sistem Industri Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik TEKMAPRO Journal of Industrial Engineering and Management Jurnal Pembangunan dan Alam Lestari Jurnal Teknik IJEBD (International Journal Of Entrepreneurship And Business Development) Bisma: Jurnal Bisnis dan Manajemen Prosiding Seminar Nasional Sains dan Teknologi Terapan Conference on Innovation and Application of Science and Technology (CIASTECH) Business and Finance Journal Accounting and Management Journal Jurnal Teknologi dan Manajemen Industri Journal of Sustainable Technology and Applied Science Jurnal Mesin Nusantara Jurnal Senopati : Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering Jurnal Teknologi dan Manajemen Action Research Literate (ARL) Idarotuna : Jurnal of Administrative Science Prosiding Seminar Nasional Teknologi Industri Berkelanjutan Jurnal Sains dan Aplikasi Keilmuan Teknik Industri Enrichment: Journal of Multidisciplinary Research and Development Prosiding SEMNAS INOTEK (Seminar Nasional Inovasi Teknologi) Proceeding Mercu Buana Conference on Industrial Engineering Journal of Science and Social Development E-Amal: Jurnal Pengabdian Kepada Masyarakat
Fuad Achmadi
Institut Teknologi Nasional Malang
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Transportation Other

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ANALISIS KUALITAS LAYANAN BONGKAR MUAT DI PT TERMINAL PETIKEMAS SURABAYA DENGAN METODE SERVQUAL DAN QFD Bastian, Endhy; Ratnasari, Vita; Achmadi, Fuad
JURNAL AKUNTANSI DAN MANAJEMEN Vol 2 No 1 (2018): Accounting and Management Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/amj.v2i1.65

Abstract

PT Terminal Petikemas Surabaya (TPS) has become one of the port services company has been trusted by various Indonesian and international companies in the management of international and domestic containers as well as various other loading and unloading services. PT TPS in providing international container management services is required to adjust its service level in accordance with international standards. Based on the Key Performance Indicator (KPI), the performance of PT TPS compared to some international ports in terms of Trund-Around Time (TRT), Gross Mover Per Hour (GMPH), and Berth Move Per Hour (BMPH) are still far behind with ports in UAE, Asia Pacific and India. The low performance of PT TPS based on the three indicators shows that the quality of service PT TPS still needs to be repaired. In this research, perception analysis and customer expectation with Service Quality (SERVQUAL) method to measure service quality of PT TPS. The gap between perception and customer expectation from Service Quality (SERVQUAL) is improved by Quality Function Deployment (QFD) method. And based on the two analysis, the preparation of strategies that should be applied by PT TPS to improve the quality of service. The results obtained show that all dimensions have satisfaction level “satisfied” which means that customers value the services provided by PT TPS is enough to meet expectations but still not maximal. Furthermore, Cartesius diagram analysis showed that there are 5 indicators that need improvement either immediately. The QFD analysis is performed to determine the recommended improvements on 5 indicators. Indicators that require top priority are indicators related to the competence of officers, especially administrative officers. So the management recommendation is to make Standard Operating Procedure (SOP) for each activity in port for administration officer
Analysis of Arabica Coffee Characteristics and Drying Method on Arabica Coffee Flavor Using Analysis of Variance Sumitro, Martinus Robinson; Hutabarat, Julianus; Achmadi, Fuad
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 7 No 3 (2024): May 2024
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijebd.v7i3.2737

Abstract

Purpose: This study investigated the effect of the coffee drying process using a coffee drying house on the moisture content, acidity, caffeine value, and flavor of arabica coffee. Design/methodology/approach: An experimental method with a two-factor analysis of variance was used to evaluate significant differences between three different drying processes: Before Drying Process, Sun Drying Process, and Drying Process with Coffee Drying House Findings: The results showed that sun-drying coffee with a coffee drying house produced coffee with lower moisture content, acidity, and caffeine value compared to the other drying processes Research limitations/implications: The research location was Karot Village, Langke Rembong Subdistrict, Manggarai Regency. The object of research was the drying process of arabica coffee beans and the measurement of moisture content, acidity content and caffeine content of arabica coffee. The method used was analysis of variance with a fixed model (one-way anava design, block subsampling anava and two-factor anava). The data obtained were the acidity value, caffeine value, moisture content and coffee flavour. Practical implications: The results of the research were successful and improved the quality of coffee exports in Karot Village, Langke Rembong District, Manggarai Regency. Originality/value: The research carried out by the researcher states that this research is the result of his work and is the first time at Karot Village, Langke Rembong District, Manggarai Regency with the title of the research being researched, except for quotations from several summaries, all of which the researcher has explained the source. Paper type: Research Paper
Analisis Faktor Safety Climate untuk Meningkatkan Keselamatan dan Kesehatan Kerja pada Pekerjaan Konstruksi di PT XYZ Bunyu Field Haki, Zulfani; Achmadi, Fuad; Vitasari, Prima
Jurnal Rekayasa Sistem Industri Vol. 14 No. 1 (2025): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v14i1.7726.38-45

Abstract

The industry of oil and gas is a something complex, there are many potential hazards and risks that cause quite high work accidents, for example, the dangers of toxic gases, explosion hazards, fire hazards, electrical hazards, moving equipment hazards, and gravity hazards caused by lifting operations. Based on the observations in the field, many jobs were found to be stopped because to finding related to unsafe actions and unsafe conditions in the location that could be exposed to equipment and workers, so that they could cause material losses and fatalities. Action that can be taken to improve the occupational health and safety are by making a good safety climate in the work location. The research is to improve the occupational health and safety provide the improvement solutions based on safety climate factors that the most role in improving occupational health and safety in construction work activity. Explpratory Factor Analysis used to describe data structure and interconnected structure analyze in a number of variables by making a factor. The factor analysis results show a total variance of 86.538%. The most dominant factor in the safety climate regarding occupational health and safety in construction work is the training and compliance factor, while the factor that is not dominant is the occupational health and safety promotion factor which is based on the magnitude of the eigenvalue.
Analisis Perawatan Mesin Casting Melalui Pendekatan Total Productive Maintenance (TPM) Sukirno, Sukirno; Achmadi, Fuad
Proceeding Mercu Buana Conference on Industrial Engineering Vol 3 (2021): RESEARCH DEVELOPMENT BASED ON LITERATURE REVIEW
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Some of the problems that often arise during the production process are problems with machine breakdowns, operator negligence, operator disobedience to the rules that have been set and even many operators deliberately ignore the application of SOPs on machines so that the production process will be hampered. In this study will use the TPM (Total Productive Maintenance) approach to increase the use of casting machines and labor at PT. Prima Alloy Steel Universal, Tbk. So that it can be seen how much loss in the production process by using the OEE (Overall Equipment Effectiveness) method which will eventually grow some suggestions for solutions to overcome the various problems that cause these losses. The results of the percentage calculation of availability between 24.22% - 95.37%, while the percentage results from the calculation of the value of performance efficiency ranged from 104.85% - 412.90%, and the results of the calculation of the value of the rate of quality were 91.27% - 97.82%. The effectiveness level of the four machines used in the line casting machine with the largest total time losses was the MT17 machine with a value of 1243.75 hours. Meanwhile, the machine with the smallest total time losses was the MT-16 machine with a value of 1205 hours. Meanwhile, the largest losses were rework losses with total time losses of 1441.25 hours and yield / scrap loss being the smallest with total time losses of 74 hours. To increase production effectiveness, operators should be given skill knowledge about signs of damage that may occur, especially in casting machine spare parts and mold strength. In addition, it is very necessary to conduct a production capability test and rearrange it regularly and continuously.
Meningkatkan kinerja usaha kecil menengah dengan pendekatan value engineering Ilham, M. Muslimin; Suzantho, Ferry; Surahmad, Surahmad; Achmadi, Fuad
Jurnal Mesin Nusantara Vol 1 No 1 (2018): Jurnal Mesin Nusantara
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jmn.v1i1.12294

Abstract

Saat ini, penggunaan value engineering sudah dilakukan diberbagai bidang usaha. Tidak hanya perusahaan yang besar, tetapi UKM yang berada di daerah juga sudah mulai mengenal metode pengelolaan usaha dengan value engineering. Penelitian ini berupaya menjawab masalah tentang bagaimana cara agar UKM dapat meningkatkan kinerjanya berdasarkan pendekatan Value Engineering. Penelitian ini merupakan penelitian kualitatif. Dari kegiatan penelitian, diperoleh simpulan sebagai berikut. (1) Penerapan metode Rekayasa Nilai pada UKM Pagar Besi dapat menyelesaikan solusi yang lebih baik dalam rangka peningkatan kinerja perusahaan. (2) Berdasarkan alternative kombinasi metode kerja yang dibuat maka, alternatif penerapan rekayasa nilai yang terpilih. Karena penerapan rekayasa nilai ini mempunyai keuntungan-keuntungan antara lain: (a) Proses produksi cepat, (b) Pengerjaan rapi, (c) Harga jual lebih tinggi. Sedangkan spesifikasi teknik yang dimiliki oleh alternatif Value Engineering yang akan dijalankan adalah sebagai berikut : (a) Proses kerjanya tidak membutuhkan waktu lama untuk pembuatan 1 unit pagar besi minimalis. Untuk ukuran 8m2 hanya dibutuhkan waktu 2 hari. (b) Mutu dan kwalitas yang disyaratkan mempunyai bentuk yang sempurna dan tidak cacat. (c) Sambungan bagian pengelasan tidak mudah patah oleh benturan/pukulan. (3) Pengurangan biaya dapat dilakukan pada metode Value Engineering, karena perubahan metode baru pada proses produksi pembuatan pagar besi minimalis mempengaruhi pengurangan biaya-biaya tenaga kerja. Pengurangan biaya tersebut akan mempengaruhi naiknya peningkatan performance yang lebih tinggi dari produk, sehingga nilai dari produk menjadi naik, maka mempengaruhi harga jual menjadi tinggi.
Analisis Peningkatan Kualitas Layanan Terhadap Kepuasan Nasabah Dengan Metode Quality Function Deplyoment Dan Kaizen Mandati, Sri Amaliah; Achmadi, Fuad
Prosiding SEMNAS INOTEK (Seminar Nasional Inovasi Teknologi) Vol. 2 No. 1 (2018): PROSIDING SEMNAS INOTEK Ke-II Tahun 2018
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/inotek.v2i1.467

Abstract

Tujuan penelitian ini untuk mengetahui tingkat kepuasan nasabah agar dapat meningkatkan kualitas pelayanan, mengetahui atribut-atribut pelayanan yang diprioritaskan untuk dipertahankan dan diperbaiki dan memberikan usulan terhadap Bank XYZ cabang MPI. Metode yang digunakan dalam penelitian yaitu QFD dan kaizen. Metode ini dipilih karena mudah dipahami, mempunyai instrumen yang jelas untuk melakukan pengukuran, dapat menilai kualitas jasa perusahaan sesuai dengan presepsi nasabah, dan dapat mengetahui harapan nasabah terhadap pelayanan yang diberikan. Hasil penelitian ini pada dimensi reliability 0,10, dimensi responsiveness 0,03, dimensi assurance 0,01, dimensi empathy 0,03 dan dimensi tangibles -0,26. Dari analisa QFD atribut prioritas utama yang perlu diperbaiki diantaranya kesesuaian produk -0,19, pengisian form/slip -0,73, ketersediaan lahan parkir -0,24, ketersediaan fasilitas (wifi, music, tv dan toilet) -0,28. Sedangkan atribut yang perlu dipertahankan yaitu keramahan kepada kemampuan menganalisa masalah nasabah, keamanan simpanan di bank dan kesopanan kepada nasabah. Dari Analisa Kaizen dengan konsep PDCA diantranya menyediakan fasilitas wifi, music yang update, mengontrol toilet setiap tiga jam, memberi pengharum otomatis di toilet, ketersediaan tisu dan menyiapkan tempat sampah basah dan kering di toilet.
An Analytical Study on Reducing The Duration of Unscheduled Breakdowns in Scania P410 Trucks Through A Risk-Based Maintenance Strategy Using The FMEA Method at The Mining Contractor PT XYZ Muhammad Abdullah; Fourry Handoko; Fuad Achmadi
Enrichment: Journal of Multidisciplinary Research and Development Vol. 4 No. 2 (2026): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v4i2.671

Abstract

High durations of unscheduled breakdowns in Scania P410 heavy truck units at PT XYZ represent a major issue affecting operational performance and unit physical availability (PA). Historical data from September 2024 to February 2025 indicate that the proportion of unscheduled breakdowns reached 72%, exceeding the company target of 40%, thus necessitating an effective, risk-based maintenance strategy. A Risk-Based Maintenance (RBM) approach integrated with Failure Mode and Effects Analysis (FMEA) was employed to identify critical components and determine improvement priorities. The analysis used the Pareto method to identify the dominant components contributing to downtime, followed by a fishbone diagram to determine root causes of failures. Risk assessment was conducted using severity, occurrence, and detection parameters to calculate the Risk Priority Number (RPN). The results indicate that suspension and brake system components are the primary contributors to unscheduled breakdowns, accounting for approximately ±40% of total downtime. Proposed improvement strategies include component modification, enhancement of the lubrication system, improvements to the electrical system, and optimization of operational parameters. Implementation of RBM based on FMEA is expected to reduce the duration of unscheduled breakdowns and improve unit reliability, thereby supporting enhanced operational performance.
Co-Authors Ahmad Saiful Anwar Akbar, Rizka Akidin, Lulud Ali Mahmudi Ali Waromi Anwar, Isrizal Ari Sam Primadiarta Arviezabil Yusuf ASHARI, FAISAL Auladan Prayoga Dhaneswara Bambang Syairuddin Bambang Syairudin, Bambang Bastian, Endhy Bastian, Endhy Briyan N.S. D. P. Anugrahing Hapsari Dafazal Saffan Danis Harianto Dany Irawan David Nasrun Dayal Gustopo Dayal Gustopo Dayal Gustopo Setiadjit Dayal Gustopo Setiadjit Dhayal Gustopo Dimas Indra Laksmana Ellysa Nursanti Eriza Nira Rismia Febry, Timotius Fourry Handoko Gagok Setiawan Hadi, Eko Kusuma Haki, Zulfani Hapsari, D. P. Anugrahing Ida Bagus Suardika Ilham, M. Muslimin Imam Santoso Irawan, Dany Julianus Hutabarat JUNAIDI, MUKSAN Kusuma, Dodi Angga Lenny Herawati Luhur Pambudi Herdanarpati M Ravi Rohmatulloh Mahfud Arifin Mambuhu, Eko Manggi Dwi Cahyono Maranatha Wijayaningtyas Mazita Mokhtar Maziyah, Nurul Muchammad Tamyiz Muhammad Abdullah Nahri Sakinah, Nur'irni Narto Narto Naufal, Aulia Fajar Ndari, Priska Wulan Nindy Yufila Sari Oktafianus Toding Oktafianus Toding Oktavianto, Iwan Pandiono Prakosa, Galih Arief Prima Vitasari Qorina Ulil Azmi Ramadhani, Anisa Ramadhani Renny Septiari Riska Septifani Rizal Rahman Rizka Akbar Rohmatulloh, M Ravi Rowi, Saiful Sabakula, Abner Umbu Laiya Saffan, Dafazal Sarbini Wono Sarbini Wono Seftia Ady Candra Sibut Sibut Sibut Sigit Arlandi Sukma Nugraha Silvina Ambarwati Siti Sopiah Sri Amaliah Mandati Sri Kumalaningsih Sri Wulan R Sukirno Sukirno Sumanto Sumitro, Martinus Robinson Surachman Surachman Surachman Surachman Surahmad Surahmad, Surahmad Suzantho, Ferry Togi H Nainggolan Udisubakti Ciptomulyono Verawati Verawati Vita Ratnasari Waluyo Prasetyo Waromi, Ali Yopi Ramadhani Robi Putra Yopi Ramadhani Robi Putra, Yopi Ramadhani Zulfani Haki