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All Journal Information Technology and Telematics Dinamik E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Elkom: Jurnal Elektronika dan Komputer Jurnal Informatika INFOKAM Jurnal Biologi dan Pembelajarannya (JBP) Scientific Journal of Informatics Jurnal Penelitian Pendidikan IPA (JPPIPA) IKRA-ITH Informatika : Jurnal Komputer dan Informatika JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Sisfokom (Sistem Informasi dan Komputer) INTECOMS: Journal of Information Technology and Computer Science IKRA-ITH ABDIMAS Jurnal Ilmiah Galuh Justisi JURNAL PENA EDUKASI Jurnal Tekno Kompak Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Pengabdian Masyarakat: Darma Bakti Teuku Umar At-Tajdid : Jurnal Pendidikan dan Pemikiran Islam Dinamika Informatika: Jurnal Ilmiah Teknologi Informasi Jurnal Teknologi Informatika dan Komputer Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Journal of Community Development BIO-CONS: Jurnal Biologi dan Konservasi Education Journal: Journal Educational Research and Development Jurnal Teknologi Pendidikan Jurnal Biologi JIPETIK:Jurnal Ilmiah Penelitian Teknologi Informasi & Komputer Jurnal Pengabdian Indonesia Bioma : Jurnal Biologi dan Pembelajaran Biologi
Agus Prasetyo Utomo
Progdi Sistem Informasi, Fakultas Teknologi Informasi & Industri, Universitas Stikubank Semarang
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Health Professions Immunology & microbiology Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Nursing Physics Public Health Social Sciences Other

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Journal : Scientific Journal of Informatics

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The Impact of System and Information Quality on User Satisfaction and Continuance Intention: An Analysis of Online Motorcycle Taxi (Ojek-Online) Applications Novita Mariana; Isworo Nugroho; Saefurrohman Saefurrohman; Agus Prasetyo Utomo
Scientific Journal of Informatics Vol 10, No 2 (2023): May 2023
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v10i2.43830

Abstract

Purpose: The study’s goal was to analyze the adoption of online motorcycle taxi (in Indonesia it is called an ojek online) technology with the purpose to keep using the application.Methods: The study used the System Success Model to develop this research model. It was conducted based on the premise that information quality and system quality positively influence the ease and usefulness of the system application. The ease and usefulness of the system application have implications for user satisfaction and the intention to continue using the system. The study employed Structural Equation Modeling (SEM) using PLS (SEM) 4.0 to test and evaluate the measurement model and structural model. A sample of 235 respondents who are users of the online motorcycle taxi system in Semarang City was used in the study.Result: Out of 10 hypotheses tested, 9 hypotheses were accepted and 1 hypothesis was rejected. The usefulness of the system had a negative and insignificant influence on the intention to continue using the system. The intention to continue using the online motorcycle taxi application was strongly determined by the ease of the application system and user satisfaction. The discoveredings also showed that the quality of the system had the strongest influence on the ease of the system. Novelty: This study was unique in combining the Technology Acceptance Model and Mclean Delone approach to test the quality of the online motorcycle taxi application towards user satisfaction and intention to continue using the application.
Co-Authors Abadi Sanosra Adi Suliantoro Adiniyah, Nurkumala Afelia, Yolanda Dhea Ali Usman, Ali Ammar Zhorif Amri Gunasti Anang Setiawan Andiyan Bagas Alfiandika Anggelya, Adinda Ayu Arief Jananto Arya Nugraha, Achmad Aditya Audina Faza Azis, Dimas Luthfi Azizah, Siti Alfiyana Baehaqi Daffa Iqbal Agselmora Dea, Eva Aprillia Dewi Handayani Dewi Handayani Untari Ningsih Dzarna, Dzarna Eka Putri, Aliffia Eko Budi Satoto Eko Nur Wahyudi Endang Lestariningsih Fatchurhohman, Fatchurhohman Fauzi, Muhammad Ali Rif’an Fiorera Cinta Ayunda Fitika Andraini Fitri Amilia Fitriasih, Widia Galatea, Chusnul Khotimah Haikal Fikri Rejani Hari Murti Hariyanti, Dewi Hersatoto Listiyono Indah Rahmawati Indah Rakhmawati Afrida Isworo Nugroho Isworo Nugroho Jayanti, Erni Dwi Kasmari . Kusuma Ayu, Karisma Lingga Maulana Argenza Malik, Rizky Raihan Mariana , Novita Munandar, Kukuh Nadila Dara Rahmawati Nadila Dara Rahmawati Novita Mariana Nurkholisah , Nurkholisah Nursyamsiyah, Siti Pradana, Kelvin Putri Widyawati Radyanto, Mohammad Riza Rara Sri Artati Redjeki Rara Sriartati Redjeki Rejani, Haikal Fikri Reyhan Altair Pradana Rizky Azhar Pribachtiar Rosita, Eliana Saputra, Rizky Rangga Sari, Lupita Ratna Solly Aryza Sugiyamta Sugiyamta Sugiyamta Sugiyamta Sukoco Sukoco Sulastri Sulastri Sulistyaningsih, Henik Sunardi Sunardi Syah, Rizky Firman Teguh Khristianto Vega, Amalya Putri Kusuma Wahyu Arkhamu Razak Wardhani, Wahju Dyah Laksmi Winda Anista, Winda Wulandari, Diah Anik Yohanes Suhari Yuli, Risvi Revita