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All Journal PASAI JURNAL PENDIDIKAN TAMBUSAI Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Pemerintahan dan Politik Jurnal Ners Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Al-Madaris Jurnal Pendidikan dan Studi Keislaman Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) International Journal of Social Science International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Malikussaleh Social and Political Reviews Jurnal Cakrawala Ilmiah International Journal of Public Administration Studies International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) HIKMATUNA: Journal for Integrative Islamic Studies Hikmatuna Jurnal Akademik Pengabdian Masyarakat Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Malikussaleh Mengabdi Jurnal Pengabdian Masyarakat Jurnal Solusi Masyarakat (JSM) Jurnal Solusi Masyarakat Dikara Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Sunan Ampel International Conference of Political and Social Sciences
Ti Aisyah
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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QUALITY OF HEALTH SERVICES AT SIEMPAT RUBE COMMUNITY HEALTH CENTER, PAK-PAK BHARAT DISTRICT Natalia Padang; Muklir; Sufi; Ti Aisyah; Ferizaldi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 9 (2025): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.884

Abstract

Quality of Health Services at Siempat Rube Health Center, Siempat Rube District, Pakpak Bharat Regency, Poor service will greatly affect patient assessment of health center services, The formulation of the problem of this study is how is the quality of health services at the Siempat Rube Health Center and the inhibiting factors in Health Services at the Siempat Rube Health Center, Pakpak Bharat Regency. This study uses a descriptive qualitative approach, namely observation, interviews, and documentation as data collection techniques, then data analysis techniques, namely data reduction, data presentation, drawing conclusions/verification. The results of the study indicate that the quality of health services at the Siempat Rube Health Center, Pakpak Bharat Regency, seen from the aspect of Physical Evidence (Tangibles) of inadequate and unsatisfactory facilities and infrastructure. Responsiveness in the service process is good, assessed from the alertness and responsiveness in serving patients. Assurance (Annsurence) lack of medical personnel. Empathy (Empathy) is good, assessed from the attitude of employees who are friendly and accept criticism and suggestions from the community. The obstacles are poor road access infrastructure to the health center, lack of medical personnel such as medical records and dental nurses, health center employees who are less disciplined and professional in working. The hope is for the Siempat Rube Pakpak Bharat Health Center to complete the facilities that are not yet available and medical personnel
Co-Authors Aginta Agustina Br Ginting Suka Ahmad Fauzan ahmad yani Ahmad Yani Aiyub Aiyub Aiyub Aiyub Aiyub Aklima, Nur Al Chaidar Alfiady, T Alfiady, T. Alfiady, Teuku Amani, Tengku Naila Arinanda, Arinanda Aris Arif Mundayat Asrul Fahmi Atikah Rifki Ayu Wahyuni Cut Sukmawati Dedy Tabrani Dewi, Risna Erika Yuningsih Fahmi, Asrul Ferizaldi Ferizaldi Ferizaldi Fitri Annisa, Suci Fitri, Dwi Grace Shella Karisma Hasyem, Muhammad Herdi Sahrasad Maisyura Maryam Maryam Maryam Mauludi Mauludi Mauludi mauludi, mauludi Muhamad Asrori Mulky Muhammad Hasyem Muhammad Ridwan Muklir Muklir Muklir Muklir, Muklir Murhaban Murhaban Murniati Murniati . N. Nazaruddin Natalia Padang Nazaruddin Nazaruddin , Nazaruddin Nazaruddin Nazaruddin Nur Hafni Nurwijayanti Pradini, Anggi Priyanti, Helen Qusthan A. H. Firdaus Rahmi, Yulia Rifni, Azira Saharuddin Sari, Tiara Puspita Siti Helmyati Sopiani, Rosma Suci Fitri Annisa Sufi Sukmawati, Cut Surbakti, Alpisa Karbina Br Suryanti, Desy Susiani Syafridah, Anita Syamsuddin Syamsuddin Syamsuddin T.Alfiady Urrahmi, Nisa Urrahmi Yunus, Saifuddin