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All Journal TELKOMNIKA (Telecommunication Computing Electronics and Control) Jurnal Informatika INFOKAM Jurnal Inspiration SISFOTENIKA CogITo Smart Journal JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Informatika Universitas Pamulang RESEARCH : Computer, Information System & Technology Management DoubleClick : Journal of Computer and Information Technology JurTI (JURNAL TEKNOLOGI INFORMASI) MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer Jurnal Nasional Komputasi dan Teknologi Informasi JURTEKSI Jurnal Riset Informatika EKUITAS (Jurnal Ekonomi dan Keuangan) Informasi Interaktif CCIT (Creative Communication and Innovative Technology) Journal JMAI (Jurnal Multimedia & Artificial Intelligence) METIK JURNAL Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi SENSITEK Infotekmesin Jurnal Manajemen Informatika dan Sistem Informasi Journal of Information Systems and Informatics KURVATEK Indonesian Journal of Business Intelligence (IJUBI) Jurnal Tecnoscienza Indonesian Journal of Electrical Engineering and Computer Science Jurnal Informa: Jurnal Penelitian dan Pengabdian Masyarakat Infotek : Jurnal Informatika dan Teknologi Jurnal TIKOMSIN (Teknologi Informasi dan Komunikasi Sinar Nusantara) Jurnal Teknologi Informatika dan Komputer Jurnal Teknimedia: Teknologi Informasi dan Multimedia International Journal of Computer and Information System (IJCIS) Bit (Fakultas Teknologi Informasi Universitas Budi Luhur) Jurnal Ilmiah IT CIDA : Diseminasi Teknologi Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) EXPLORE Innovative: Journal Of Social Science Research Nusantara Journal of Computers and its Applications Jurnal INFOTEL Explore
Kusrini Kusrini
Universitas AMIKOM Yogyakarta
Aerospace Engineering Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Neuroscience Public Health Social Sciences Transportation Other

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Journal : Informasi Interaktif

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ANALISIS KUALITAS LAYANAN E-COMMERCE MENGGUNAKAN METODE ZONE OF TOLERANCE Siti Fatonah; Kusrini Kusrini; Asro Nasiri
Informasi Interaktif Vol 3, No 3 (2018): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

The quality of e-commerce website services must be considered because it affects the number of users who access the website and decide to buy on an e-commerce website. Shopee is one of the fast-growing e-commerce websites in Indonesia, YLKI received 101 complaints in online shopping including among them complaints from Shopee consumers. The purpose of this study is to analyze the quality of e-commerce website services based on the user's point of view and know the attributes that affect customer satisfaction on service quality based on E-Servqual dimensions, namely efficiency, availability, fulfillment, privacy, responsiveness, compensation and contacts using Zone of Tolerance methods. Data obtained from questionnaires using purposive sampling technique with the number of respondents as many as 100 respondents, then the results of the questionnaire were analyzed using the ZOT method to find out the quality of acceptable minimal services. The results of this study indicate that customers are not satisfied with the quality of service provided with priority improvements to the attributes of Shopee parties willing to bear all shipping costs in the event of a mechanism to replace goods due to Shopee's fault.   Keywords: service quality, e-servqual, ZOT.
PERANCANGAN SISTEM PAKAR FINAL CHECK MOTOR MATIC MENGGUNAKAN METODE FORWARD CHAINING STUDI KASUS AHASS 9677 Wahit Desta Prastowo; Kusrini Kusrini; Ferry Wahyu Wibowo
Informasi Interaktif Vol 4, No 2 (2019): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

The increasing interest of consumers towards motorcycle products, especially products from Honda, is now very high. The interest in purchasing Honda matic motorcycles that continues to increase is inversely proportional to the number of technicians and service centers, resulting in an imbalance between the AHASS 9677 service service and motorcycle users. This is indicated by the accumulation of queues reaching 30 units in a day so that consumers queue for hours even though only to ask questions to find out the damage and solutions and the estimated cost of damage to the vehicle owned. Technological advances can be used as an effort to retain customers and overcome queue problems that accumulate with one way of applying artificial intelligence by making an Expert System using the Forward Chaining method that can accept damage symptom input and provide damage analysis and solutions then provide estimated service costs.   Keywords: Expert System, Honda Matic Motor, Forward Chaining.
EVALUASI TINGKAT PENERIMAAN SISTEM INFORMASI YUDISIUM MENGGUNAKAN METODE TAM Sri Handayani; Kusrini Kusrini; M. Rudyanto Arief
Informasi Interaktif Vol 2, No 2 (2017): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

This study aims to determine the level of acceptance of judicial Information system at the Bureau of Academic Administration and Student Affairs Muhammadiyah University of Bengkulu. Population in this research are employees of BAAK, Staff of Department, Head Of Departement and students who interact directly with the judicial information system Samples taken as many as 68 respondents using slovin techniques with employee details of 28 people and 40 students. This research was conducted by using Technology Acceptance Model method by distributing questionnaire, with the number of samples were 68 respondents. Data analysis technique is done by using SEM technique and Partial Least Square (PLS) approach. The results showed that the variable Perceived Complexity Using the System positively influenced Attitude Toward Using the System and Behavioral Intention to Use the System. This variable can affect the user acceptance rate of 49.9%. Based on the results of the research, the Administrative Bureau of Academic and Student Affairs (BAAK) and Integrated Service Unit of Computer Information Technology (UPT TIK) of Muhammadiyah University of Bengkulu should improve aspects of Perceived Complexity Using the System, to increase the acceptance level of the judicium information system. Keywords: TAM Method, Evaluation of acceptance level of Yudicium Information System, SIAKAD UMB
PENERAPAN METODE AHP DALAM PENENTUAN KRITERIA SISTEM PENDUKUNG KEPUTUSAN SELEKSI PENJUAL PADA KANTIN Fandli Supandi; Kusrini Kusrini; Hanif Al Fatta
Informasi Interaktif Vol 4, No 3 (2019): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

Canteen is one of the most important places to be owned by a particular institution including educational institutions such as universities, in the canteen itself there are sellers - sellers who are the main factors that determine the consumer's decision to the canteen. in this study we will discuss how to determine the priority weights of criteria to be used as an evaluation parameter for the selection of prospective sellers who will be accepted in a canteen. The method used is the Analytical Hierarchy Process (AHP), the stages in the AHP method begin with the process of defining the problem, making a hierarchical structure that begins with general objectives, followed by criteria and alternative choices, Creating pairwise comparison matrices, normalizing data, calculating values eigen vector and test its consistency, calculate eigen vector from each paired comparison matrix, test the consistency of hierarchy. If it does not meet with CR <0.01, the pairwise comparison process must be carried out again. The results of this study are a priority weight of each criterion that will be used for the selection process of prospective sellers in the canteen.Keywords: Canteen, AHP, criter
PREDIKSI KETERLAMBATAN PEMBAYARAN SPP SEKOLAH DENGAN METODE K-NEAREST NEIGHBOR (STUDI KASUS SMK AL-ISLAM SURAKARTA) Robi Wariyanto Abdullah; Kusrini Kusrini; Emha Taufiq Luthfii
Informasi Interaktif Vol 4, No 3 (2019): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

PREDIKSI KETERLAMBATAN PEMBAYARAN SPP SEKOLAH DENGAN METODE K-NEAREST NEIGHBOR  (STUDI KASUS SMK AL-ISLAM SURAKARTA)
PENERAPAN DATA MINING DALAM MENENTUKAN PEMBINAAN KOPERASI (STUDI KASUS : DINAS KOPERASI DAN UKM KABUPATEN KOTAWARINGIN TIMUR) Yuni Ambar S; Kusrini Kusrini; Henderi Henderi
Informasi Interaktif Vol 4, No 1 (2019): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

Currently coaching for cooperatives in the East Kotawaringin Regency Government is very necessary because of the existence of newly established cooperatives and those that have long been standing down and slow in the implementation of Annual Member Meetings (RAT). With the number of cooperatives currently the Cooperative Office lacks supervisory human resources, therefore cooperatives need to be taken into account that are prioritized on coaching. One way to dig data is Data Mining using statistical methods using the K-NN algorithm. In this study, the K-NN Algorithm is used in determining the Cooperative that is feasible for the coach. The results obtained from this study were to obtain the results of the classification of cooperatives that deserved coaching with an accuracy of 96.33 percent. Keywords : Coaching, Clasification, K-Nearest Neighbour
PENERAPAN ALGORITMA K NEAREST NEIGHBOR UNTUK REKOMENDASI MINAT KONSENTRASI DI PROGRAM STUDI TEKNIK INFORMATIKA UNIVERSITAS PGRI YOGYAKARTA Adi Prasetyo; Kusrini Kusrini; M Rudyanto Arief
Informasi Interaktif Vol 4, No 1 (2019): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

The graduation time of a student is very important because it relates to many parties, in addition to the students concerned, guardian lecturers, and program study programs and related parties in the time of student graduation. one of the factors which is the result of graduation from informatics engineering study program students is that many students are wrong in taking thesis titles that are not in accordance with their interests and concentration. So research needs to be done to solve this problem. One way to solve problems is to make predictions. Selection of interest by using student data using Case Base Reasoning (CBR). In this study applying the K-NN Algorithm in determining recommendations in choosing the concentration. The results obtained from this study are by classification using the K-NN Algorithm obtained concentrations that match their interests.  Keywords : Predictions, Case Base Reasoning, K-NN Algorithm
SISTEM PENDUKUNG KEPUTUSAN UNTUK MENENTUKAN PEMILIHAN JURUSAN PADA UNIVERSITAS DENGAN MENGGUNAKAN METODE NAÏVE BAYES Devina Ninosari; Kusrini Kusrini; M. Rudiyanto Arief
Informasi Interaktif Vol 3, No 3 (2018): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

In general, prospective new students are confused in choosing a department that suits the needs and abilities of the academic. Typically, the selection of majors is often chosen because the favorite departmental factors are mixed with prospective students' goals, costs and also not tested in the opinion so that later consequences will be found in the new student candidates because of wrong in choosing the majors are Stop college, Droup Out and leave and move majors. To facilitate the process of choosing the right majors and in accordance with the ability of prospective new students in choosing the department then the researcher will make the Decision Support System Support System Selection by using the Naïve Bayes Algorithm to find out new student candidates to be obtained the probability is accepted and not accepted. classify and acceptable and unacceptable decisions.From the results of calculations with naïve bayes algorithm for data samples 2016/2017 obtained 3 students. 1 in D3MI and 2 major in Inforatika Engineering and 7 people not accepted. After obtained the result of calculation by using 10 sample data hence the next researcher doing process accuracy level obtained in this research there is accuracy value equal to 70%.  Keywords: sistem Pendukung Keputusan, Pemilihan Jurusan, calon mhasiswa baru, Naïve Bayes.
PREDIKSI CUSTOMER CHURN PERUSAHAAN TELEKOMUNIKASI MENGGUNAKAN NAÏVE BAYES DAN K-NEAREST NEIGHBOR Kaharudin Kaharudin; Musthofa Galih Pradana; Kusrini Kusrini
Informasi Interaktif Vol 4, No 3 (2019): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

For a company it is very vital. Customers are the key to running a business that is run. But in reality there are loyal customers and some are churned out. Churn is defined as the tendency of customers to stop doing business with a company. It is important for companies to be able to identify customers who have a tendency to be churn customers. Then a report is needed to be able to identify and make decisions for management. Prediction method using Naïve Bayes method produces an accuracy of 76% and K-Nearest Neighbor produces information with a K = 1 value of 73%, K = 3 which is 76% and K = 5 by 78% It can be concluded that the K-Nearest Neighbor Method with K = 3 has a better value. The results of customer predictions for a company can be used to take an example for the customer so they will not churn.  Keywords: Prediction, Customer, Churn, Naïve Bayes, Telecomunication, K-Nearest Neighbor.
PERENCANAAN DAN PENGEMBANGAN ARSITEKTUR PELAYANAN INFORMASI ALUMNI PADA UNIVERSITAS YAPIS PAPUA - JAYAPURA Riandi Widiantoro; Kusrini Kusrini; Sudarmawan Sudarmawan
Informasi Interaktif Vol 3, No 2 (2018): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

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Abstract

The importance of the role of technology and information systems within the organization to support business activities so as to provide services in accordance with organizational goals, IKA Uniyap is an alumni development organization of Yapis University of Papua, in carrying out its role of IKA Uniyap has not fully utilized the information system.The togaf framework is a method that is able to design and manage technology architecture and information system so that it can describe a good architectural model and can be used by the organization to achieve the goal.The discussion in this research is making documentation of technology architecture planning and information system of alumni service of Yapis University of Papua using togaf framework, with result of discussion that is scope of business process covering 2 main activity and supporting, defining architectural principles and vision, mapping business strategy solution, defining current business conditions and proposed target business architecture, information systems architecture and technology architecture. Keyword: Arsitektur bisnis, Arsitektur sistem informasi, arsitektur teknologi, TOGAF ADM
Co-Authors Abdi Firdaus Achmad Wazirul Hidayat Adadilaga Arya Priwanegara Adhien Kenya Estetikha Aditya Hastami Ruger Aflahah Apriliyani Agatha Deolika Agianto Syam Halim Agung Budi Prasetyo Agus Susilo Nugroho Ajie Kusuma Wardhana Akrilvalerat Deainert Wierfi Alfahmi Muhammad Arif Alva Hendi Muhammad Amir Bagja Andi Bahtiar Semma Andi Sunyoto Andi Suyoto Andris Faesal Anggit Dwi Hartanto Anjar Anjani Putra Anwar Sadad Aolia Ikhwanudin Arham Rahim Arief Setyanto Arif Fajar Solikin Arnila Sandi Asro Nasiri Asro Nasrini Ayu Adelina Suyono Aziz Muslim Bimantyoso Hamdikatama Candra Adipradana Dedi Gunawan Devina Ninosari Dimaz Arno Prasetio Dina Maulina Donny Yulianto Dwi Astuti Dwi Utami Dwinda Etika Profesi Eka Wahyu Sholeha Eko Pramono Elik Hari Muktafin Emha Taufiq Luthfi Emha Taufiq Luthfii Erwin Apriliyanto Fandli Supandi Fendy Prasetyo Nugroho Ferry Wahyu Wibowo Fiyas Mahananing Puri Guido Adolfus Suni Hadryan Eddy Hafidz Sanjaya, Hafidz Hanafi Hanafi Hanif Al Fatta Hasirun Hasirun Henderi . Hendrik Hendrik Heri Sismoro Hery Nurmawan Hery Siswanto I Made Artha Agastya I Putu Agus Ari Mahendra Ichsan Wasiso Idris Idris Imam Listiono Irma Darmayanti Irwan Oyong José Ramón Martínez Salio Juwari Juwari Kaharuddin Kanafi Kanafi Khoirun Nisa Khomsatun Khomsatun Kumara Ari Yuana Kusnawi Kusnawi Kusuma Chandra Kirana M rudyanto Arief M. Idris Purwanto M. Nurul Wathani M. Rudiyanto Arief M. Rudyanto Arief M. Zainal Arifin Mahmudi Mahmudi Mansur Mansur Marwan Noor Fauzy Maykel Sonobe Mei P Kurniawan Mei P. Kurniawan MEI PARWANTO KURNIAWAN Moh. Badri Tamam Muahidin, Zumratul Muh Saerozi Muhamad Fatahillah Z Muhamad Yusuf Muhammad Fajrian Noor Muhammad Mariko Muhammad Riandi Widiyantoro Muhammad Riza Eko S Muhammad Rudyanto Arief Mukti Ali Mulia Sulistiyono Muqorobin Muqorobin Muslihah, Isnawati Musthofa Galih Pradana Nanang Prasetiyantara Neno, Friden Elefri Nibras Faiq Muhammad Noor Abdul Haris Noviyanti P. Nur Hamid Sutanto Paradise, Paradise Patmawati Hasan Pawit Srentiyono Prabowo Budi Utomo Pramono Pramono Prasetio, Agung Budi Prasetyo, Adi Prastowo, Wahit Desta Reflan Nuari Retzi Yosia Lewu Ridlan Ahmad Rifan Ferryawan Ripto Sudiyarno Rita Wati Riyan Abdul Aziz Rizki Mawan Robi Wariyanto Abdullah Rona Guines Purnasiwi Rudyanto Arief Saikin Sigit Pambudi Simone Martin Marotta Siti Fatonah Siti Hartinah Siti Rahayu Siti Rokhmah Slamet Slamet Sri Handayani Sri Wulandari Sry Faslia Hamka Sudarmawan Sudarmawan Sudarmawan Sudarmawan Sudiana Sudiana Sugi Harsono Supriantara Supriantara Supriatin Supriatin Supriyati Supriyati Syaiful Ramadhan Teguh Sri Pamungkas Tito Prabowo Tri Andi Tri Anggoro Tri Haryanti Tutik Maryana Tutut Dwi Prihatin Umdatur Rosyidah Vera Wati Victor Saputra Ginting Wahyu Adie Saputro Walidy Rahman Hakim Widdi Djatmiko Winarnie Yovita Kinanti Kumarahadi Yudha Chirstianto F Yuliana Yulita Fatma Andriani Yulius Nahak tetik Yuni Ambar S Yusrinnatul Jinana triadin Yusuf Fadlila Rachman Zul Hisyam Zulkipli Zulkipli