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Journal : Journal of Communication Studies

Gen Z Interpersonal Communication Patterns in the World of Work in Medan Jenifer; Putri Ekaresty Haes; Jonathan Jacob Paul Latupeirissa; Putu Suparna
Journal of Communication Studies Vol. 5 No. 2 (2025): JCS: Journal of Communication Studies
Publisher : Program Studi Komunikasi dan Penyiaran Islam, Fakultas Dakwah, Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/jcs.v5i2.8597

Abstract

This research is motivated by the challenges of adapting introverted Generation Z in entering the world of work which demands intense social interaction, team collaboration, and professional adjustment. The purpose of this study is to understand the interpersonal communication dynamics of introverted Generation Z in the transition to the world of work in the city of Medan. This study used a qualitative approach with in-depth interviews with sixteen informants, including introverted individuals aged 18–25 years, two young psychologists, and one job accommodator, and analyzed using the Johari Window theory which divides self-awareness into open areas, blind areas, hidden areas, and unknown areas. The results of the study show that the interpersonal communication of introverted Generation Z develops gradually and reflectively; Their open area expands as confidence and work experience increase, blind areas narrow through feedback receipts, hidden areas decrease as trust in the work environment grows, and unknown areas shrink as their potential is revealed. They develop authentic communication strategies that balance introspection, expression, and social adaptation, without having to turn the personality into extroverted. In conclusion, the survival of introverted Generation Z in the world of work is adaptive and reflective, emphasizing the importance of social experiences, environmental support, and the development of self-awareness to build effective and professional communication.
Co-Authors Agung, Mia Intentilia Anak Anak Agung Istri Agung Maheswari Angelyn Gavryla Arniti, Ni Ketut Bayu Nata Negara Bestari, Ni Made Prasiwi Chontina Siahaan Cistadewi, Ni Made Wulan Desak Gede Suasridewi Devi, Dewa Ayu Putri Eliza Kirana Dewi, Anak Agung Istri Reginata Dewi, Ni Putu Dian Cahayani Surya Dewiningrat, Ayu Indira Donny Irza Hariri Effendy Dwipayanti, Kadek Diah Fernanda, Maria Erica Widyadini Gorda, A.A.A. Ngr Sri Rahayu Gunawan, Andri Haggie Arranda Wahab I Gusti Ngurah Darma Paramartha I Nyoman Indra Kumara I Nyoman Subanda I Nyoman Widnyana Wartama I Nyoman, Subanda I Putu Darma Wijaya I Putu Dharmawan Pradhana I Wayan Joniarta I Wayan Joniarta Imroatul Mufida, Imroatul Intentilia, Anak Agung Mia Jenifer Kadek Darmaastawan Kadek, Ardea Regita Maharani Maharta, I Dewa Putu Dipta Maheswari, Anak Agung Istri Agung Martina Cahya Arista Melati Budi Srikandi Melati Mediana Tobing Moriste, Marshanda Chelsea Sivora Nareswari, Made Jasmine Regita Natashya, Regita Ni Ketut Arniti Ni Komang Vira Yunita Ni Luh Tut Tri Ratnawati Ni Luh Yulyana Dewi Ni Luh Yuni Lesatri Ni Luh Yuni Lestari Ni Putu Bayu Widhi Antari Ni Putu Yunita Anggreswari Nuning Indah Pratiwi Pika, Putu Ayu Titha Paramita Praarsa, I Dewa Agung Pramana, Ida Bagus Gde Agung Yoga Pramana, Ida Bagus Gde Agung Yoga ana Pratiwi, Kadek Ayu Dewi Prayana, I Kadek Rian Putra, Naufal Giri Putra, Putu Adi Saskara Putri Ekaresty Haes Putri, Gusti Ayu Nadya Tamara Putu Dyah Permatha Korry Putu Suparna Sahri Aflah Ramadiansyah Sari, Ni Putu Intan Permata Soei Khim Supriyadinatha Gorda, A.A.N. Eddy Supriyani, Anik Suryadinata Gorda, A.A.N. Oka Suryawan, I Made Yuda Syauta, Angel Yonata Wahyu Indra Satria Wartama, I Nyoman Widnyana Yanti, Ni Kadek Winda