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All Journal Sodality: Jurnal Sosiologi Pedesaan JIPAGS (Journal of Indonesian Public Administration and Governance Studies) Jurnal Manajemen Pelayanan Publik Jurnal Administrasi Publik (JAP) The Indonesian Journal of Public Administration (IJPA) Sawala : Jurnal Administrasi Negara Jurnal Sosial Humaniora JOURNAL OF GOVERNMENT (Kajian Manajemen Pemerintahan dan Otonomi Daerah) Transparansi Jurnal Ilmiah Ilmu Administrasi MIMBAR : Jurnal Penelitian Sosial Dan Politik Jurnal Scientia JESS (Journal of Education on Social Science) Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF) Jurnal Abdimas Bina Bangsa Jurnal Kebijakan Pembangunan Daerah : Jurnal Penelitian dan Pengembangan Kebijakan Pembangunan Daerah Indonesian Journal of Social Science Research Jurnal Bina Bangsa Ekonomika MIMBAR : Jurnal Sosial dan Pembangunan Jurnal Inovasi Daerah Jurnal Kebijakan Pembangunan Daerah (JKPD)
Agus Lukman Hakim
Sekolah Tinggi Adminitrasi Banten
Arts Humanities Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Transportation Other

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Journal : Jurnal Scientia

 1 
Analysis Of The Implementation Of Health Center Independence (Case Study On Health Center Bangkonol Koroncong District Pandeglang Regency) Hermawan, Yudi; Agus Lukman Hakim
Jurnal Scientia Vol. 13 No. 03 (2024): Education and Sosial science, June - August 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v13i03.2554

Abstract

The existence of the BLUD policy has brought major changes to all UPT Health Center in the Pandeglang Regency area, including UPT BLUD Health Center Bangkonol. However, in its implementation, the Bangkonol Community Health Center, after being declared a BLUD, experienced difficulties in implementing the BLUD policy, including experiencing difficulties in the independence of the Community Health Center, especially in financial management. The BLUD at the Bangkonol Community Health Center can be said to be not optimal, there are many obstacles experienced, including human resources which are still lacking in quality and quantity. Departing from this, the researcher studied using descriptive qualitative research methods with case studies. The results of this research are discussed using the theory from Mahmudi and Masnah that to find out the implementation of the independence of BLUD Community Health Centers can be done through financial independence patterns including instructive patterns, consultative patterns, participatory patterns and delegative patterns, Community Health Center Services and Human Resource Performance. The research results show that from several indicators it was found that the UPT BLUD of the Bangkonol Community Health Center could not be said to have complete independence, seen from the first indicator that the Bangkonol Community Health Center was independent in managing its finances but was found not to be confident in managing and making e-BLUD-based financial reporting. So it was found that there was still interference from the government in financial reporting using the eBLUD application. Furthermore, in the service indicators there are several patient complaints that the service is less than optimal and slow. The next indicator regarding human resources is that there are many weaknesses in the quality and quantity of human resources which cause the implementation of the independence of the Bangkonol Health Center after becoming a BLUD to be not optimal.
Serang Regency Infrastructure Service Satisfaction Index Mahmud Ali; Maulana, Rachmat; Hakim, Agus Lukman; Andayani, Nopi; Ali Ramdhani, Miftah Faiz; Hanifah, Hanifah; Yuniar , Siti; Haryo Setyoko
Jurnal Scientia Vol. 13 No. 03 (2024): Education and Sosial science, June - August 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v13i03.2574

Abstract

To measure the level of public satisfaction with public services, an evaluation of the quality of public service delivery is needed, one of which is infrastructure in Serang district (highways, bridges, land transportation, agricultural irrigation, clean water infrastructure and housing/settlement services). This study was conducted to measure the level of customer satisfaction (community) with public services in the field of infrastructure provided by the Regional Apparatus of Serang Regency, Banten Province. The methods used in this study are descriptive, exploratory, survey and evaluation research methods and with a non-experimental quantitative approach. The sample of this study was 96 respondents divided into 3 regional clusters, and the sampling technique used was a non-probability sampling technique with a type of purposive side combined with accidental sampling techniques. Data analysis techniques used in this study include validity tests, reliability tests, univariate analysis, and Importance Performance Analysis (IPA). The results of this study showed that a univariate analysis of infrastructure services (roads, bridges, land transportation, agricultural irrigation, clean water infrastructure and housing services) in Serang Regency obtained an average score of 78.54 with good service unit performance. The results showed that the Importance Performance Analysis (IPA) method obtained the results of 30 questions that became priorities for improvement, namely being in quadrant I (high importance while low satisfaction) with 9 questions. In this case, the Serang Regency Government should make improvements to services that prioritize services that have a high level of importance but low satisfaction, namely land transfortation services, agricultural irrigation, and housing/settlement services.
Co-Authors Abdul Halim, Ibrohim Ade Hadiono Ade Hadiono Agus Sjafari Agus Sjafari Ali Ramdhani, Miftah Faiz Ali Salmande Ali Salmande Ali Salmande Ali Salmande Andayani, Nopi Apriliani, Karvina Budiwati Apriliani, Karvina Budiwati Arif Nugroho Arif Nugroho Arlan Marzan Arlan Marzan Arlan Marzan Atik Atiatun Nafisah Destiana Destiana, Destiana Dian Handayani Dian Handayani Dian Handayani Dirlanudin Dirlanudin Eka Intan Kumala Putri Ernawati Ernawati Firdaus, Siti Aina Hadiono, Ade Hakim, Zainul Halim, Ibrohim Abdul Handoko, Pryo Hani, Hanifah Hanifah Hanifah Hanifah hanifah hanifah Hanifah Hanifah Haryo Setyoko Haryo Setyoko Hermanto Siregar Hermawan, Yudi Ibrohim Abdul Halim Ipah Mulyani Ipah Mulyani Isvan Taufik Isvan Taufik Jumanah Jumanah Jumanah, Jumanah Karvina Budiwati Apriliani Karvina Budiwati Apriliani Karvina Budiwati Apriliani Lala M Kolopaking M Robbi Qawi M Robbi Qawi M. Robbi Qawi M. Robbi Qawi mahmud ali Marzan, Arlan Marzan, Arlan Maulana, Rahmat Maya Oktaviani Miftah Faiz Ali Ramdhani Mulyani, Ipah Nasir Nasir Ni Luh Nopi Andayani Pandri Ferdias Pandri Ferdias, Pandri Qawi, M Robbi Qawi, M. Robbi Quraysin, Icin Rachmat Maulana Rachmat Maulana Rahmat Maulana Rahmat Maulana Rahmat Maulana Reni Tania Robin Salmande, Ali Saniarjuna, Muhammad Haekal Sanjaya, Natta Sari, Resti Meliana Siti Aina Firdaus Siti Yuniar Siti Yuniar Suhandi Suhandi Tata Rustandi Taufik, Isvan Taufik, Isvan Tb Asep Jamaludin Akbar Ujang Hibar Veithzal Rivai Zainal Yuniar , Siti Yuniar, Siti Zaenal Abidin Zaenal Abidin Zainul Hakim Zainul Hakim Zainul Hakim