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All Journal Jurnal Konseling dan Pendidikan Jurnal Akuntabilitas Manajemen Pendidikan Jurnal Psikologi Pendidikan dan Konseling Al Ishlah Jurnal Pendidikan Jurnal Pengabdian Pada Masyarakat Indonesian Journal of Educational Counseling Jurnal EDUCATIO: Jurnal Pendidikan Indonesia FOKUS : Kajian Bimbingan dan Konseling dalam Pendidikan Journal of Educational Experts (JEE) G-Couns: Jurnal Bimbingan dan Konseling ProGCouns: Journal of Professionals in Guidance and Counseling Journal of Social Research Journal of Education and Counseling (JECO) Jurnal Psikologi Pendidikan dan Konseling Jurnal Penelitian Ilmu Pendidikan Indonesia TERAPUTIK: Jurnal Bimbingan dan Konseling Pamomong: Journal of Islamic Educational Counseling EMPATI : Jurnal Bimbingan dan Konseling SCHOULID: Indonesian Journal of School Counseling Prophetic : Professional, Empathy, Islamic Counseling Journal Al Ibtida: Jurnal Pendidikan Guru MI
Uman Suherman
Universitas Pendidikan Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Mathematics Physics Public Health Social Sciences Other

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Actuating Guidance and Counseling Services in Schools with Imbalanced Counselor–Student Ratios: Insights from a Focus Group Discussion Study Fajar Juliansyah; Uman Suherman; Ibrahim Alhakim
Journal of Education and Counseling (JECO) Vol. 6 No. 1 (2025)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/jeco.v6i1.1852

Abstract

This study analyzes the implementation of management functions, particularly the actuating aspect, in the delivery of guidance and counseling services in schools with an unbalanced counselor–student ratio. Using a qualitative case study approach, participants were selected purposively from seven Guidance and Counseling teachers at junior, senior, and vocational high schools in West Java who directly manage disproportionate student ratios. Data were collected through Focus Group Discussions (FGD), which were audio- and video-recorded and transcribed to ensure data accuracy and validity. The data were then analyzed using the Miles and Huberman interactive model, which involves data reduction, display, and conclusion drawing. The findings show a significant ratio gap (1:450–1:850) compared to the ideal 1:150 set by Permendikbud No. 111 of 2014, resulting in the dominance of responsive services and limited implementation of basic and individual planning services. Despite this, teachers adapted the actuating function through modified service methods, stakeholder collaboration, and the use of technology to improve efficiency. Partial effectiveness was found in responsive and career guidance services, contributing to improved student attendance and success. The study recommends strengthening policies by adding Guidance and Counseling teachers, allocating classical guidance hours, and developing a Guidance and Counseling Management Information System to enhance the effectiveness, efficiency, and accountability of management functions in supporting holistic student development.
Student Satisfaction and Perception of The Role of Guidance and Counseling Services in Junior High Schools in Cilegon City Rani Maharani; Uman Suherman; Ibrahim Alhakim
Journal of Education and Counseling (JECO) Vol. 6 No. 1 (2025)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/jeco.v6i1.1853

Abstract

Student satisfaction serves as a fundamental indicator for evaluating the effectiveness of Guidance and Counseling services in educational settings. This study aims to assess student satisfaction levels and perceptions regarding the role of guidance and counseling services in Junior High Schools in Cilegon City. Utilizing a quantitative descriptive approach, data were collected from 311 students selected via random sampling from a population of 7,583. The analysis employed descriptive statistics to measure central tendencies and data distribution. The results indicate that overall student satisfaction falls within the high category (Mean = 3.40), as does the perception of the guidance and counseling service's role (Mean = 3.33). Students responded positively to interpersonal aspects, particularly counselor empathy and the assurance of confidentiality. However, the study identified significant gaps in specific areas, notably the lack of effective academic interventions for low-achieving students and dissatisfaction with the physical comfort of counseling facilities. The findings suggest that while guidance and counseling services are generally effective and well-received, strategic improvements are necessary. To optimize service quality, schools must prioritize proactive academic support, enhance physical facilities, and ensure continuous professional development for counselors. These measures are essential for transforming guidance and counseling into a holistic instrument for student development. 
Analysis of Student Perception on Guidance and Counseling Management System Implementation Nola Erpiana Fitri; Uman Suherman; Ibrahim Al Hakim
EMPATI: Jurnal Bimbingan dan Konseling Vol. 13 No. 1 (2026): EMPATI : JURNAL BIMBINGAN DAN KONSELING
Publisher : Program Studi Bimbingan dan Konseling Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/empati.v13i1.193

Abstract

The research aims to analyze students' perception of the implementation of the Guidance and Counseling (GC) management system in schools, identify managerial gaps, and formulate recommendations for developing a digital-based system. Comprehensive GC services require systematic management, regulated through the integrated POAC (Planning, Organizing, Actuating, Controlling) functions. The method used is descriptive qualitative through a Focus Group Discussion (FGD) with 10 high school students. The results showed significant success in the Actuating (Implementation) function (high interaction comfort and quality of interpersonal relationships). However, a critical communication gap was found in the Planning function, where the majority of students (9 out of 10) were unaware that the need assessment was used as the basis for program development. Furthermore, a strong aspiration from students was found towards the digitalization of GC services to increase accessibility and transparency, especially in scheduling and online need assessment. The implication is that the GC management system needs to be enhanced by strengthening two-way communication and integrating digital technology as part of the System Support to achieve accountability and effectiveness.
Workload Management Dalam BK Sekolah: Systematic Review Tentang Rasio Konselor Dan Dampaknya Pada Mutu Layanan Windri Citrawardhani; Uman Suherman
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 5 No. 1 (2026)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v5i1.928

Abstract

Penelitian ini bertujuan untuk meninjau secara sistematis hubungan antara rasio konselor–siswa, manajemen beban kerja, dan dampaknya terhadap kualitas layanan serta kesejahteraan konselor sekolah. Pendekatan yang digunakan adalah Systematic Literature Review (SLR) dengan menganalisis tiga puluh artikel ilmiah yang diterbitkan pada rentang tahun 2013–2025 melalui teknik sintesis tematik. Hasil kajian menunjukkan bahwa rasio konselor–siswa yang tidak ideal secara konsisten meningkatkan beban kerja administratif, mengurangi frekuensi layanan tatap muka, dan menurunkan efektivitas intervensi konseling. Beban kerja yang tinggi juga berdampak negatif terhadap kesejahteraan psikologis konselor, termasuk meningkatnya stres kerja dan penurunan kepuasan profesional. Sebaliknya, dukungan kelembagaan, supervisi efektif, serta pembagian tugas yang proporsional terbukti meningkatkan mutu layanan dan menekan risiko burnout. Penelitian ini menyimpulkan bahwa kebijakan manajemen beban kerja konselor sekolah perlu disusun berbasis rasio ideal, kesejahteraan profesional, dan prinsip efisiensi layanan agar praktik BK di sekolah dapat berjalan secara optimal dan berkelanjutan.
Co-Authors Aam Imaddudin Abdillah Arif Agung Nugraha Ahmad Rifqy Ash-Shiddiqy Akhmad, Sudaryat Nurdin Al Hakim, Ibrahim Ardian Renata Manuardi Cucu Arumsari Dadang Sudrajat Eko Yulianto Endang Komara Fajar Juliansyah Fajriani Fajriani ferianti Hendrayani Heris Hendriana Ibrahim Al-Hakim Ibrahim Alhakim Ilfiandra Ilfiandra Irhamna Romadlon M. Solehuddin Margaretha Mega Natalia Mubiar Agustin Muhammad Ridho Albari Nandang Budiman Nia Anggara Nola Erpiana Fitri Nurihsan, Achmad Juntika Nurrizki Shafira Nurul Hidayati Rofiah Rakhmat, Cece Rani Maharani Rika Mia Raudotussolehah Rika Rahayu Rina Nurhudi Ramdhani, Rina Nurhudi Rina Rindanah Salsabila Farah Diba Salwa Almaliyah Setiawati Setiawati Silmi Hafiyani Silvia Agustina Siti Rohimah Sunaryo Kartadinata, Sunaryo Supriatna, Mamat Tri Sutanti Windri Citrawardhani Yohanna Valentina Reva Yuca, Verlanda Yulistiya Rahmadewi Yulizar Yulizar Yusi Riksa Yustiana, Yusi Riksa Yusi Riska Yustiana