Article Per Year (5 Year)
p-Index From 2021 - 2026
5.925
P-Index
This Author published in this journals
All Journal JURNAL TEKNOLOGI LINGKUNGAN REINWARDTIA Jurnal Sosiologi Agama Jurnal Living Hadis Jurnal Arsitektur Mukaddimah: Jurnal Studi Islam Jurnal Abdimas Prakasa Dakara Penamas E-JRM Tadibia Islamika: Journal of Holistic Islamic Education Reinwardtia
Muhammad Mansur
Unknown Affiliation
Religion Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Environmental Science Immunology & microbiology Social Sciences Other

Published : 64 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 64 Documents
Search

 1   2   3   4   5 
PENGARUH HARAPAN PELANGGAN, KUALITAS PRODUK, KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN (Studi Kasus Depo Bangunan PT Barokah Tunas Muda Surabaya) Ahmad Suja’i; Muhammad Mansur; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen e Jrm Vol. 8 No. 15 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (787.475 KB)

Abstract

ABSTRACT Customers are an important part of the business world, without any customers in the business, of course there will be no business processes that occur. Therefore customers are very influential in the wheels of business and business. This study aims to explain the effect of customer expectations, product quality, customer satisfaction on customer loyalty. In this study the Customer is an important part of the business world, without any customers in the business, of course there will be no business processes that occur. Therefore customers are very influential in the wheels of business and business. In a business process, the customer would want to be well served by the merchant and the customer will be satisfied if his wishes or expectations are met when buying and feeling the product or service that is felt. With such an impact, it is expected that customers will be loyal to use the product or service that they feel is good. The purpose of this study was to determine the effect of service quality and customer satisfaction on customer loyalty. The method used is quantitative. The method of data analysis in this study was to use descriptive statistical methods and parametric inferential statistics by using IBM Version 21 SPSS (statistical product and service solution) software. The results showed that the coefficient of determination obtained service quality to customer loyalty was 3.84% while the effect of customer satisfaction on customer loyalty is 3.74% and the effect simultaneously between service quality and customer satisfaction on customer loyalty is 3.64% and the remaining 3.38% is influenced by other variables not examined in this study. Keywords: service quality, customer satisfaction, customer loyalty
Pengaruh Kualitas Informasi, Advertising Dan Kualitas Produk Terhadap Keputusan Pembelian Di Olshop (Tokopedia) (Studi Kasus Mahasiswa FEB Jurusan Akuntansi Unisma Angkatan 2018) Ahmad Molyadi; Muhammad Mansur; Restu Millaningtyas
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 15 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (388.608 KB)

Abstract

AbstractThis research was conducted at the Faculty of Economics and Business, Islamic University of Malang Jl. Major General Haryono No. 193. Dinoyo, districts. Lowokwaru, Malang City, East Java 65144. The type of research used is explanatory research with a quantitative approach. The purpose of this study was to determine the effect of information quality, advertising and product quality on purchasing decisions. The independent variables used are the quality of information, advertising and product quality, while the dependent variable is the purchase decision. The sample used in this study were 74 respondents who are Tokopedia consumers. Data collection techniques using a questionnaire. The analytical method used is the instrument test, multiple linear regression analysis, classical assumption test, determination test, f test and t test using Statistikal Package for the Social Sciens (SPSS) 16.0 computer software for data processing. The results of this study indicate that the quality of information affects purchasing decisions, advertising affects purchasing decisions, product quality affects purchasing decisions. The quality of information, advertising and product quality simultaneously affect purchasing decisions. Keywords : Information Quality, Advertising Product Quality And Purchase Decisio
Pengaruh Human Capital Dan Employee Engagement Terhadap Produktivitas Kerja Karyawan (Studi Kasus Pada Bea Cukai Kanwil Jatim II) Miftahul Ulum; Muhammad Mansur; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol 09 No. 12 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (858.868 KB)

Abstract

ABSTRACTThis study aims to determine the effect of Human Capital and Employee Engagemet on Employee Work Productivity (case study on employees of Customs and Excise Regional Office of East Java II). The number of samples 70 in this study. In analyzing the data this study was assisted with SPSS version 25. The analysis used was the instrument test, multiple linear analysis test, class assumption test, hypothesis test.The results of this study partially concluded that there was a negative effect between Human Capital variables on Employee Work Productivity while positive effects between Employee Employee variables on Employee work Productivity and simultaneously concluded there was an influence between Human Capital variables and Employee Engagemets on Employee Work Productivity.Keywords: Human Capital, Employee Engagement, Employee Work Productivity
Pengaruh Periklanan Dan Personal Selling Terhadap Pengambilan Keputusan Mahasiswa Memilih Organisasi PMII (Pada Rayon Al-Farabi Fakultas Ekonomi Dan Bisnis Universitas Islam Malang 2019) Ach Bilhaq Nazal; Muhammad Mansur; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 9 No. 01 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1258.388 KB)

Abstract

ABSTRACTStudents are confronted with many choices of qualified organizations also have their respective advantages. No exception on the Malang Islamic University Campus, Malang Islamic University does have three extra-campus organizations, namely PMII, HMI and GMNI. However, Malang Islamic University is the largest PMII regeneration barn in Malang. Reasons for Malang Islamic University to become the largest PMII regeneration barn in Malang because this campus is an NU campus and of course PMII is an organization based on Ahlusunnah wal Jama'ah and PMII is one of the student organizations formed to supply young intellectuals In this study there are two functions variable is the dependent variable (independent) and the independent variable (dependent). Dependent variables are variables that are influenced or explained by independent variables, while independent variables are variables that can affect other variables. Where this research is a study of primary data through a questionnaire. The data used are secondary data and primary data. The statistical method used is multiple linear regression by conducting classical assumption tests, correlation coefficients and determination coefficients and testing hypotheses namely f test and t test.The results of the research conducted that the advertisement variables influence the decision making of students choosing the PMII organization (Rayon Al-Farabi FEB Unisma) and the personal selling variable influences the students' decision making in choosing the PMII organization (Rayon Al-Farabi FEB Unisma). The results of this study can provide information to rayon administrators about the influence of advertising and personal selling on the management of rayon AL-Farabi and also for further researchers so that they can add other variables that can influence student decision making that are not examined by researchers.Keywords: Advertising; Personal Selling
PENGARUH MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP EFEKTIVITAS KERJA PEGAWAI (Studi Kasus Pada Yayasan Sunan Kalijogo Jabung-Malang) Nanda Prasetya Utama; Muhammad Mansur; Afi Rahmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No. 7 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (535.46 KB)

Abstract

ABSTRACTWork effectiveness is one of the goals of job implementation. This can beachieved if the implementation of work in accordance with the requirementsrequired by the job. The purpose of this study is to determine whether there isinfluence of work motivation, and work discipline on the effectiveness ofemployees at Yayasan Sunan Kalijogo Jabung-Malang. The purpose of this studyis also to determine the extent to which the influence of work motivation, andwork discipline on the effectiveness of employees at Yayasan Sunan KalijogoJabung-Malang.The results of this study partially prove that the variable of work motivationdoes not have a significant effect on the effectiveness of employees with asignificance value of 0.075 or above 0.05 and has the lowest coefficient of 0.317,while the variable work discipline partially have a significant effect on theeffectiveness Employee work with a significance value of 0.007 or below 0.05 andhas a coefficient value above the motivation variable is 0.472.But simultaneously these two variables are very influential on theeffectiveness of employees at the Foundation Sunan Kalijogo Jabung Malang,because the value obtained F test of 9,253 with a significance level of 0,000 whichis smaller than 0.005. From the results of the analysis can be taken a conclusionthat the variables of work motivation, and work discipline have a positiveinfluence on the effectiveness of employee work on Yayasan Sunan KalijogoJabung-Malang. However, the work discipline variable is the dominant factorwhich has the greatest influence to the level of effectiveness of the employee'swork at Yayasan Sunan Kalijogo Jabung-Malang.Keywords: Work Motivation, Work Discipline and Work Effectiveness OfEmployees
Pengaruh Pelatihan Kerja, Pengalaman dan Lingkungan Kerja Terhadap Kinerja Karyawan (Studi Kasus Pada Klinik Kecantikan Pipit Beauty Care Pamekasan) Karomi Ash shiddiqi; Muhammad Mansur; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 12 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1454.469 KB)

Abstract

Abstract This research is a descriptive quantitative study which to examine and analyze the effect of work training, experience and work environment on employee performance in pamekasan beauty care pipelines, The population in this study were all employees of pamekasan pipit beauty care and the sample of this study used a saturated sample technique with a total of 35 employees. The data analysis method used in this research is descriptive analysis, instrument test, normality test, classical assumption test, multiple linear regression analysis and hypothesis testing. The results of this study found a conclusion, namely that partially job training has no effect on employee performance, experience has a positive effect on employee performance, work environment has a positive effect on employee performance, while simultaneously job training, experience and work environment have a positive effect on employee performance.  Keywords : Job training, Experience, Work Environment, Employee Performance
PENGARUH GAYA KEPEMIMPINAN, MOTIVASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN. ( Studi pada KUD Gondanglegi) Dasri Mauliddinar Pertiwi; Muhammad Mansur; Afi Rachmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 7 No. 14 Agustus 2018
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (363.096 KB)

Abstract

ABSTRACT The aim of this study was to know the influence of leadership style, motivation and discipline of work toward the employee performance of KUD Gondanglegi. The subject of the study was from the employee of KUD Gondanglegi that consists of 50 respondents. The method of collecting data in this study used census method, also statistical analysis and multiple linear regression analysis are used in this study.Based on the result of multiple linear regression analysis can be known that leadership style was 0,109, motivation was 0,240 and discipline of work was 0,347. It meant that leadership style was significant effect toward the employee performance of KUD Gondanglegi, motivation was significant effect toward the employee performance of KUD Gondanglegi, discipline of work was significant effect toward the employee performance of KUD Gondanglegi, leadership style, motivation, and discipline of work influenced simultaneously toward the employee performance of KUD Gondanglegi. Key words: leadership style, motivation, discipline of work and the employee performance
Pengaruh Citra Destinasi Dan Kualitas Pelayanan Terhadap Minat Kunjungan Kembali Wisatawan (Studi Pada Destinasi Wisata Air Panas Padusan Kecamatan Pacet Mojokerto) Akhmad Farikhin; Muhammad Mansur; Achmad Agus Priyono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 9 No. 03 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1236.528 KB)

Abstract

AbstrackThis study is entitled "The Effect of Destination Imagery and Service Quality on Interest in Tourist Returns (Study on Padusan Hot Spring Tourism)". This study raises the issue of how the Influence of Destination Imagery and Service Quality on Tourist Return Interests. The purpose of this study was to determine how the Influence of Destination Imagery and Service Quality on Tourist Return Interests The analytical tool used is Quantitative Descriptive regression analysis with Multiple Linear Regression analysis. The results of the analysis can be found that there is a significant positive effect on the Destination Image and Service Quality on the Tourist Visit Interests. Based on the results of the research, the implication of this study is the need for an increase in destination image and service quality in order to increase the interest of tourist return visits in accordance with the empirical results of this study which state that destination image and service quality can increase tourist return visit interest. Keywords: Destination Goals, Service Quality and Interest of Tourist Return Visit.
Analisis Pengaruh Promosi, Kualitas Informasi Dan Brand Image Terhadap Keputuan Pembelian Online Pada Konsumen Di Akun Instagram Mamoru Store Roni Angga Saputra; Muhammad Mansur; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 10 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1056.287 KB)

Abstract

ABSTRACTThis study aims to determine the effect of Promotion, Information Quality and Brand Image on purchasing decisions, the sample of this study is the number of Mamoru Store followers. For data collection using a questionnaire, to analyze data using validity test, reliability test, normality test, multiple linear analysis, F statistical test and t statistical test, the coefficient of determination test in the IBM Social Sciences Statistical Package (SPSS) Version 16.0From the results of calculations with SPSS which are promotion variables, information quality and brand image simultaneously and significantly influence purchasing decisions. While partially the promotion variables, information quality and brand image have a positive and significant influence on purchasing decisions. Keywords: Promotion; Information quality; Brand Image; Buying decision
Pengaruh Promosi Kualitas Pelayanan Kualitas Produk Dan Harga Terhadap Keputusan Pembelian ( Distro Dishcaven) Edi Ardiansyah; Muhammad Mansur; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 05 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (368.018 KB)

Abstract

Abstract This research was conducted at Distro Distro, Jl. Ranugrati no 25 Sawojajar. Malang city. The type of research used is explanatory research with a quantitative approach. The purpose of this study was to determine the effect of promotion, service quality, product quality and price on purchasing decisions. The independent variables used are promotion, service quality, product quality and price, while the dependent variable is purchasing decisions. The sample used in this study were 95 respondents who were consumers aged 15-30 years, the local community of Malang City who settled or temporarily and consumers who had made a purchase. Data collection techniques using questionnaires. The analytical method used is instrument test, multiple linear regression analysis, classical assumption test, determination test, f test and t test using SPSS 16.0 computer software for data processing. The results of this study indicate that promotion affects purchasing decisions, service quality affects purchasing decisions, product quality affects purchasing decisions and price affects purchasing decisions. Promotion, service quality, product quality and price simultaneously affect purchasing decisions. Keywords: Promotion, Service Quality, Product Quality, 
Co-Authors Abdul Rohman Wahit Arief ABS, M Khoirul Ach Bilhaq Nazal Achmad Agus Priyono Achmad Alwi Ircham Achmad Dahlan achmad rizal ubaidillah Adi Pradana, Mahatva Yoga Aditya Fachrul Zul Aslam Afi Rachmat Slamet Afi Rahmat Slamet Agus Priyono Ah Zaki Amali AH. Hifni Ahmad Dicky Husnan Ahmad Faruq Al Hafiz Ahmad Khoiru Rozikin Ahmad Lukman Fahri Rahman Ahmad Molyadi Ahmad Suja’i Ahmad Tajul Minan Ahmad Tyas Bayu Setyo Purnomo Aji Kusnandri Akhmad Farikhin Alfian Budi Primanto Andi Salamah Anggi Dwi Wahyuningsih Arini Fitria Mustapita Armahfia Amami Arul Dicky Permana Asrowi, Hanan Asrul Basalamah, Muhammad Ridwan Bi’rul Ulumia Dasri Mauliddinar Pertiwi Desi Nurdiana Dwi Ratih Wahyu Andini Edi Ardiansyah Edi Mirtanto Fahrurrozi Rahman Fina idamatul Fitri Fitriatun Daiyah Francis Q Brearly Hanan Asrowy Hilaria Wahon Ilfan Ahyar Indal Abror Ivar Nabilatul Akbar Jihad Maulana Muhammad Karomi Ash shiddiqi Kevin Awaldza Ardhianto Khalikussabir, Khalikussabir KUSWATA KARTAWINATA Laila Maharani Lalu Mulyadi M. Hufron M. Iqbal Nawawi M. Yulianto Mahatva Yoga Adi Pradana Miftahul Ulum Mochamad Amarta Fasa Mochammad Bachtiar Affandie Mochammad Sonif Afiffudin Moh Zhamrudz Moh. Faisol Rahman Muchammad Aktabaroni Mudinillah, Adam Muhamad Faturahman Muhammad Al Fayyadh Maulana Muhammad Hufron Muhammad Ikhsan Muhammad Mauludin Hertana Putra Muhammad Nur Muzakki Muhammad Rasyiid Aziiz Muhammad Syahrul Ansori Muhammad Syaiful Rojikin Muhammad Taufiq Muhammad Yusup Nanda Prasetya Utama Nofita Fauziah Nur Qomariah Nur Zahid Sulthon Randi Fadillah Redi Sigit Febrianto Restu Millaningtyas Ridho Mukhlis Aristo Riri Trinanda Rizky Romdonny, Muhammad Roni Angga Saputra Roy Hanafi Safutra, Lahfiz Solly Aryza Sri Pratami Imamia Tengku Riza Zarzani N Tri Irawan Tri Wijayanti Wujud Ahsan Hidayatullah yoyok sandi putra Yusi Prihantini