Article Per Year (5 Year)
p-Index From 2021 - 2026
3.19
P-Index
This Author published in this journals
All Journal VISIKES Jurnal Sumberdaya Alam dan Lingkungan Buletin Keslingmas The Indonesian Journal of Public Health Jurnal Penelitian Kesehatan Suara Forikes Medical Technology and Public Health Journal Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Kesehatan Tambusai Jurnal Pengabdian Masyarakat (ABDIRA) ABDIMAYUDA: Indonesian Journal of Community Empowerment for Health Sewagati Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Novi Dian Arfiani
Fakultas Kesehatan Masyarakat, Universitas Airlangga
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 22 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Medical Technology and Public Health Journal

 1 
Analysis of Public Service Center Service Innovation in Gresik Regency as a Health and Emergency Service Irwanto, Bian Shabri Putri; Irwanto, Adella Saninah Putri; Mulia, Shinta Arta; Dwiyanti, Endang; Arfiani, Novi Dian
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM Vol 7 No 2 (2023): Medical Technology and Public Health Journal September 2023
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/mtphj.v7i2.4319

Abstract

In the realm of public service innovation, one significant government initiative is the establishment of Public Service Centers (PSCs). This qualitative-descriptive research is conducted at the Gresik PSC and the East Java Health Office. PSC 119 Gresik operates as an emergency service under the Health Office's jurisdiction, catering to the community's urgent needs. While the Gresik PSC has shown successful implementation, encompassing community outreach, emergency response tasks, and reporting to the Health Office, it faces challenges. Notably, the Gresik PSC receives only 70 calls, a figure deemed suboptimal compared to the local population. Hindrances include the non-readiness of call center workers during emergencies, inadequate community awareness about PSC, and reports still being directed to three different agencies. To enhance the efficiency of Gresik PSC, recommendations include training call center operators to enhance communication tools and skills, cross-sector collaboration, routine monitoring, and evaluation every 3-6 months on a unified application or report, and intensified community outreach through social and print media.  
Co-Authors Abdu Fadli Assomadi Abdul Aziz Aditya Sukma Pawitra Agung Murti Nugroho Agustin, Avita Fitri Anggraeni, Jasmine Sukma Auxilya Cahaya Putri Naswa Avita Fitri Agustin Avrellia, Leyli Bian Shabri Putri Irwanto Corie Indria Prasasti Corie Indria Prasasti Corie Indria Prasasti Dani Nasirul Haqi Desi Listianingsih Endang Dwiyanti Eny Rohmawati Fadholi, Firda Azkiya Nisa' Febrianto, Arry Firda Azkiya Nisa' Fadholi Hafid, Indang Fauziah Hana’ Izdihar Hari Basuki Notobroto Husein Umarush Shiddiq Imam Safawi Ahmad, Imam Safawi Indang Fauziah Hafid Irwanto, Adella Saninah Putri Izdihar, Hana’ J Mukono J. Mukono J.Mukono Jassey, Babucarr Jati Pamungkas, Kurniawan Juliana Binti Jalaludin Juliana Jalaludin Kharisma, Immanuel Khuliyah Candraning Diyanah Kresnaya, Wildy Ariabima Kusuma Scorpia Lestari Kusuma Scorpia Lestari Kusuma Scorpia Lestari, Kusuma Scorpia Kusuma Wardani, Ratnaningtyas Wahyu Lilis Sulistyorini Mahmudah Mahmudah Mohammad Apriyan Nugroho Muhammad Farid Dimjati Lusno Mulia, Shinta Arta Murti, I Gde Raju Sathya Muzakky, Achmad Nadira Gadis Safa Ianda Putri Naser, Mhd. Izzan Nastiti Ivory Putri Anggriyanto Nuzulul Kusuma Putri Parmawati, Rita Pradnyana Putra, I Dewa Gede Deva Prasetyo, Purnomo Tri Prawira, Tantra Dipta Purnomo Tri Prasetyo Putri Anggriyanto, Nastiti Ivory Putri Naswa, Auxilya Cahaya R Azizah R Azizah R. Azizah R. Azizah R. Azizah R.Azizah Ratna Dwi Puji Astuti Ratnaningtyas Wahyu Kusuma Wardani Retno Adriyani Ririh Yudhastuti Rizaldi, M Addin Rizkiana, Claradea Rosika Hartanto, Aldyan Saleh, Tania Ardiani Soedjajadi Keman Sudarmaji Sudarmaji Sudarmaji SUDARMAJI SUDARMAJI Syafei, Arie Dipareza Tantra Dipta Prawira Valentara, Jelita Septy Wardani, Ratnaningtyas Wahyu Kusuma Wulandari, Prisca Kiki Yeni Dhamayanti Yulfa Tiara Kencana Zida Husnina Zida Husnina