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All Journal Jurnal Kebijakan Publik Publisia: Jurnal Ilmu Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL KOLABORASI Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Ganaya: Jurnal Ilmu Sosial dan Humaniora Cakrawala: Jurnal Litbang Kebijakan Musamus Journal of Public Administration Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) GREENOMIKA Jurnal Administrasi Pemerintahan Desa Indonesian Journal of Public Policy Review Procedia of Social Sciences and Humanities JKMP (Jurnal Kebijakan dan Manajemen Publik) Journal Publicuho Web of Scientist: International Scientific Research Journal Indonesian Journal of Public Administration Review Journal Pemberdayaan Ekonomi dan Masyarakat Indonesian Journal Health Science and Medicine Proceeding of International Conference on Social Science and Humanity Journal of Geography, Regional Planning and Development International Journal of Business, Law and Political Science Academia Open
Lailul Mursyidah
Universitas Muhammadiyah Sidoarjo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Veterinary Other

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Effectiveness of Patient Health Services at IPKT RSUD.: Efektivitas Pelayanan Kesehatan Pasien di IPKT RSUD. Kartikasari, Trisnaning; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol. 25 No. 1 (2024): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i1.1359

Abstract

The study "Quality of Patient Health Services at the Integrated Cancer Service Installation" conducted at a district general hospital aimed to assess the health service quality for cancer patients. The researchers used a descriptive qualitative method, including observation and interviews, and employed the theory of effectiveness by Parasuraman, Zeithami, and Berry (1988) with indicators such as tangibles, reliability, responsiveness, assurance, and empathy. The results indicated a need to increase facilities, good performance by the officers, and positive findings in terms of responsiveness, assurance (5S implementation), and empathy. The implication of the study is to highlight areas for improvement in health service quality for cancer patients. The title for the scientific article could be "Enhancing Cancer Patient Care: A Quality Assessment of Health Services." Highlight : The field of quality assessment in cancer care is relatively new, and investigators are just beginning to identify meaningful indicators of quality for many aspects Cancer centers must assist their patients and families to comprehend the overall prognosis, benefits of treatments, and possible harms fully The ability to distinguish high-quality from low-quality care across oncology practices remains a challenge Keywords: cancer, health service quality, assessment, improvement, patients.
Implementation of Pamsimas: Realizing the Sustainability of Drinking Water and Sanitation in Villages: Implementasi Pamsimas: Mewujudkan Keberlanjutan Air Minum dan Sanitasi di Desa Pane, Chairunnas; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol. 25 No. 1 (2024): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i1.1360

Abstract

The purpose of this study is to assess the implementation of Community-Based Drinking Water and Sanitation Provision (Pamsimas) in Sidomulyo Village, Krian District, Sidoarjo Regency. This qualitative research provides an overview of the implementation process in the village. Data was collected through observation, interviews, and documentation, and analyzed using data reduction, data presentation, and data verification techniques proposed by Miles and Huberman. The results indicate that communication, resources, disposition, and bureaucratic structure are key indicators of Pamsimas implementation in Sidomulyo Village. Communication is smooth, resources are sufficient, residents are committed, and the bureaucratic structure adheres to standard operating procedures. These findings have implications for the successful implementation of Pamsimas in similar contexts, highlighting the importance of effective communication, adequate resources, community engagement, and adherence to standard procedures Highlight : Effective communication is a key indicator of successful Pamsimas implementation. Adequate resources are necessary for the implementation of Pamsimas. Adherence to standard operating procedures is crucial for the successful implementation of Pamsimas. Keywords: Pamsimas, implementation, community-based, drinking water, sanitation.
Implementation of Sidoarjo People's Service System (SiPraja): Implementasi Sistem Pelayanan Rakyat Sidoarjo (SiPraja) Ningtias, Mala Nuraif Tri; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol. 25 No. 1 (2024): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i1.1365

Abstract

This study explores the implementation of the Sidoarjo People's Service System (SiPraja) in Boro Village, Tanggulangin District, Sidoarjo Regency, focusing on factors influencing its execution. Using purposive sampling, the research identifies communication, resources, disposition, and bureaucratic structure as key factors affecting policy implementation, in line with George Edward III's framework. Findings reveal that SiPraja has been effectively implemented, with bidirectional communication and sufficient human and infrastructural resources. However, challenges persist in the disposition, particularly in adapting to the SiPraja application, and the absence of a standard operating procedure in Boro Village. This study contributes to the understanding of innovative public service systems, emphasizing the need for addressing disposition challenges for enhanced effectiveness. Highlight : Effective Bidirectional Communication: SiPraja's success is attributed to robust bidirectional communication, fostering interaction between citizens and government officials. Resource Sufficiency: Human resources, facilities, and infrastructure are deemed adequate, contributing to the seamless implementation of SiPraja. Disposition Challenges: Despite overall success, challenges in user disposition towards the SiPraja application highlight the need for targeted interventions and training. Keywords: SiPraja, Public Service Innovation, Policy Implementation, Bureaucratic Reform, Communication
SIPRAJA's impact on Community Engagement can be seen from the public service revolution: Dampak SIPRAJA terhadap Keterlibatan Masyarakat dapat dilihat dari revolusi pelayanan publik Sentifolia, Shendya Rossi; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1382

Abstract

This research evaluates the effectiveness of SIPRAJA in Porong Village, Indonesia, aiming to enhance public service quality. Despite challenges like low community participation, the study identifies factors hindering and supporting SIPRAJA and assesses its impact using qualitative methods. Results show strategic planning, policy coordination, and effective monitoring as key to its success, emphasizing the importance of improved socialization for community engagement. Highlights: SIPRAJA Program Evaluation: Assessing public service effectiveness in Porong Village. Key Success Factors: Strategic planning, policy coordination, and community engagement. Community Participation: Improving socialization for enhanced public service involvement. Keywords: SIPRAJA, public service effectiveness, community engagement, strategic planning, qualitative research
Improving the Quality of Public Services from an Indonesian Village Perspective: Meningkatkan Kualitas Pelayanan Publik dilihat dari Wawasan Desa Indonesia Utami, Fitria Rochma; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1389

Abstract

This qualitative study examines the quality of population administration services in Bluru Kidul Village, Indonesia, aligning with the government's mandate to provide essential services as per Law Number 25 of 2009. Through interviews, observations, and document analysis, the research evaluates service quality dimensions including tangibles, reliability, responsiveness, assurance, and empathy. Findings indicate a favorable service environment, prompt and accurate service provision, swift handling of requests, caring employee attitudes, and friendly, non-discriminatory treatment of service users. These insights offer valuable guidance for policymakers and administrators to enhance service quality, thereby fostering greater citizen satisfaction and trust in government institutions. Highlights: Thorough assessment of population service quality. Adherence to Indonesia's governmental mandate. Priority on citizen satisfaction and trust. Keywords: Population administration services, Service quality assessment, Government mandate, Indonesia, Citizen satisfaction.
Government Efforts to Boost Rice Farmers' Harvest Yields: Upaya Pemerintah Dongkrak Hasil Panen Petani Padi Suwardi, Suwardi; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1411

Abstract

General Background: Economic development in developing countries aims to enhance economic growth, job opportunities, income distribution, and balance the economic structure. Specific Background: Indonesia, known as an agrarian country due to its fertile land, still relies on rice imports despite its agricultural potential. Knowledge Gap: The effectiveness of government roles in increasing rice production remains unclear, especially at the local level, where farmers face challenges with seed and fertilizer assistance. Aims: This study examines the government's role in increasing rice yields in Karangtanjung Village, Candi District, Sidoarjo Regency, focusing on its function as a stabilizer, innovator, pioneer, and implementer. Results: The findings reveal that the government’s role has been implemented but not fully effective. Farmers perceive challenges with assistance, notably in obtaining superior seeds and affordable, environmentally friendly fertilizers. Moreover, government efforts to enhance production through agricultural support face obstacles, including irrigation issues and limited farmer participation in training programs. Novelty: This study highlights the gaps in the current government interventions, emphasizing the need for improved policies to provide superior seeds and sustainable farming practices tailored to the specific conditions of Karangtanjung Village. Implications: For the government to enhance rice production effectively, there must be efforts to address the supply of superior seeds and environmentally friendly fertilizers, tailored training programs, and better irrigation systems to meet the needs of local farmers. This study underscores the importance of a more targeted approach in agricultural policy to ensure sustainable and increased crop yields. Highlights: Government acts as a stabilizer, innovator, pioneer, and implementer to support rice farming. Empowerment programs include providing seeds, fertilizer, irrigation systems, and agricultural machinery. Challenges remain in distribution, farmer education, and ensuring sustainable farming practices. Keywords: Government Role, Crop Yield, Rice Farmers, Agricultural Regulation, Village Empowerment
Implementasi Kebijakan Perizinan Usaha Mikro dan Kecil Berdasarkan Peraturan Pemerintah Nomor 5 Tahun 2021 (Studi Usaha Mikro dan Kecil Topi di Desa Punggul, Kabupaten Sidoarjo) Prasiwi, Safira Diah; Mursyidah, Lailul; Sutanto, Slamet Hari
Cakrawala Vol. 18 No. 1: Juni 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32781/cakrawala.v18i1.629

Abstract

Perizinan usaha legalitas diberikan kepada pelaku usaha untuk memulai dan menjalankan usahanya. Penelitian ini membahas tentang implementasi kebijakan perizinan usaha bagi pelaku usaha topi di Desa Punggul Kabupaten Sidoarjo berdasarkan peraturan pemerintah nomor 5 tahun 2021. Masih terdapat banyak pelaku usaha topi yang belum berkembang, karena itu, tujuan penelitian ini untuk mengetahui dan menganalisis implementasi kebijakan perizinan usaha. Metode penelitian ini adalah kualitatif dengan analisis deskriptif berasal dari dua sumber data yaitu data primer dan sekunder. Penelitian ini ditelaah menggunakan teori Implementasi kebijakan publik yang dikemukakan Edward III. Dari hasil penelitian dapat disimpulkan masih terdapat kendala dilihat dari indikator sumber daya manusia (pelaku usaha) yang kurang memahami legalitas usaha dan indikator struktur birokrasi yang kurang mendapat dukungan pemerintah desa. Berdasarkan capaian indikator tersebut menjadikan usaha yang dimiliki sulit berkembang.
THE DISTRICT INTEGRATED ADMINISTRATION SERVICES QUALITY (PATEN), SIDOARJO, SIDOARJO REGENCY Alfiyanti, Nurin; Mursyidah, Lailul
Journal of Geography, Regional Planning and Development Vol. 1 No. 5 (2024): Journal of Geography, Regional Planning and Development
Publisher : ANTIS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/jgrpd.v1i5.1108

Abstract

General Background: Good public service is a core characteristic of good governance. Innovations such as the Sub-district Integrated Administration Services (PATEN) have been introduced to improve public service quality at the sub-district level. Specific Background: The implementation of PATEN at the Sidoarjo Sub-district Office, Sidoarjo District, aims to streamline administrative services and enhance community satisfaction. Knowledge Gap: Despite the PATEN initiative, challenges remain in service efficiency and quality, particularly in ensuring reliability, responsiveness, and time guarantees. Aims: This research analyzes the quality of integrated administrative services (PATEN) at the Sidoarjo Sub-district Office using a qualitative, descriptive approach. Results: Based on the service quality theory by Zeithaml, Parasuraman, and Berry, the study evaluates five indicators: tangibles, reliability, responsiveness, assurance, and empathy. Tangibles are sufficient, with adequate infrastructure. Reliability is ensured through competent employees and SOP adherence. Responsiveness shows employees serve the community well, though time guarantees, particularly for KTP issuance, need optimization due to data verification delays and limited resources. Empathy is reflected in equitable service delivery without discrimination. Novelty: The research highlights the importance of optimizing time guarantees and resource availability to improve PATEN implementation in Sidoarjo. Implications: This study provides insights for local government to enhance service delivery by addressing existing challenges and ensuring more responsive, reliable, and efficient administrative services.
ARCHIVE MANAGEMENT IN THE DIGITAL ERA: CASE STUDY OF ADMINISTRATION OF SMA NEGERI 4 SIDOARJO Mursyidah, Lailul; Usrotin Choiriyah, Ilmi; Nur Aliyah Rohalia, Ari
International Journal of Business, Law and Political Science Vol. 1 No. 2 (2024): International Journal of Business, Law and Political Science
Publisher : PT. Antis International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijblps.v1i2.322

Abstract

Background: Effective records management is a critical component of administrative efficiency in educational institutions, especially in the digital era where rapid access to accurate information is essential for school operations and accountability. Specific Background: SMA Negeri 4 Sidoarjo provides a representative case for examining the current state of records management within Indonesian public high schools, particularly in the context of transitioning from manual to digital systems. Knowledge Gap: While records management has been widely discussed in the context of corporate and government institutions, limited research has been conducted on its implementation, challenges, and development strategies in the education sector, especially at the high school level. Aims: This study aims to analyze the effectiveness of records management practices in the administrative section of SMA Negeri 4 Sidoarjo, identify key challenges, and propose strategic recommendations for improvement. Results: The study reveals several ongoing challenges, including limited availability of digital records, slow retrieval processes, weak information security measures, and inadequate human resources and infrastructure. These factors collectively hinder the effectiveness of administrative recordkeeping. Novelty: This research offers one of the first in-depth qualitative evaluations of school-based records management practices in an Indonesian high school setting. It provides insights into the transitional issues faced by educational institutions in adopting digital documentation systems. Implications: The findings suggest the need for a comprehensive records digitization initiative, the development of an integrated digital records management system, upskilling of administrative personnel, and improved investment in technological infrastructure. These recommendations serve as a strategic guide for educational institutions aiming to modernize administrative practices in alignment with digital transformation goals.
IMPLEMENTASI APLIKASI SISTEM PELAYANAN RAKYAT SIDOARJO (SIPRAJA) Rahma Ayu Nurlitha; Lailul Mursyidah
Jurnal Kebijakan Publik Vol 15, No 4 (2024)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v15i4.8711

Abstract

Pelayanan publik yang efisien dan transparan menjadi kebutuhan esensial dalam sistem pemerintahan modern. Salah satu inovasi yang diadopsi Pemerintah Kabupaten Sidoarjo adalah aplikasi SIPRAJA, sebuah platform digital yang bertujuan menyederhanakan proses administrasi masyarakat. Namun, di Desa Balonggabus, tingkat pemanfaatan aplikasi ini masih rendah, terutama di kalangan masyarakat lanjut usia. Penelitian ini bertujuan untuk mengidentifikasi kendala implementasi SIPRAJA serta merumuskan solusi strategis guna meningkatkan efektivitas penggunaannya. Menggunakan pendekatan kualitatif dengan metode deskriptif, penelitian ini menggali data melalui observasi, wawancara, dan dokumentasi. Informan penelitian terdiri dari perangkat desa, petugas pelayanan, serta masyarakat sebagai pengguna layanan. Analisis dilakukan berdasarkan teori implementasi Edward III yang mencakup aspek komunikasi, sumber daya, disposisi, dan struktur birokrasi. Hasil penelitian menunjukkan bahwa komunikasi antara pemerintah desa dan masyarakat masih perlu ditingkatkan, terutama dalam edukasi bagi warga lanjut usia. Dari aspek sumber daya, tenaga kerja dan fasilitas telah memadai, tetapi ketiadaan anggaran khusus menjadi kendala utama. Sementara itu, petugas pelayanan menunjukkan sikap responsif dan struktur birokrasi telah berjalan sesuai prosedur. Penelitian ini merekomendasikan peningkatan sosialisasi berbasis pendekatan komunitas, optimalisasi pelatihan petugas, serta dukungan anggaran yang lebih konkret. Implementasi strategi ini diharapkan dapat meningkatkan adopsi SIPRAJA dan mendukung transformasi digital pelayanan publik di tingkat desa.
Co-Authors Abiyyah, Eka Azhar Agnes Tri Mahnolita Agustin, Tiara Agustina, Isna Ahmad Fikri Alif Muzakki Ahzana, Irma Fa'ada Aini, Muwaffiq Lailatul Ainurrohman, Muhammad Alief Akhsanur Rizqi, Muhammad Aqil Alfi, Lisa Dwi Alfiyanti, Nurin Amalia, Rikha Andini, Flosovi Anggraeni, Faradilla Dwi Anggraeni, Risa Prasasti Arydianti, Fadila Putri Audy Arilia, Syavira Aviyah, Aviyah Ayu Purbasari Balqis, Diana Bambang Pujianto Bambang Pujianto Bambang Santoso Haryono Baskoro, Deny Indra Bella Ayu Sabrina Bhaskara, Gasti Dias Choiriyah, Ilmi Dea Marista Devi Novitasari, Devi Dian Rahma Santoso Dwi Novia, Santi Dwi Putri, Novia Elisa Indah Suryani Eni Rustianingsih Faizin, Moh. Fatthurahman, M. Aditya Fauziah, Lusi Indri Firda Anggi Prianka Fitria Rizki Wijaya Gusti Ilman Akbar Haditiya, Dwi Meliyarosa Hary Putra Wibowo Hendra Sukmana Heri, Mohammad Hermawan, Irdani Hidayahtullah, Ananda Putri Ida Ayu Putu Sri Widnyani Ikhsan Setiawan Ikhsan Setiawan Ilmi Usrotin Choiriyah Ilmi Usrotin Choiriyah, Ilmi Islamic Nurfajriyah Isna Fitria Agustina Isnaini Rodiyah Istanto, Hadi Iva Mareta Dewi Kartikasari, Trisnaning Khikmawati, Nurul Khilmi, Lailatul Khirom, Zitni Syifa’al Kornelia, Bella Anggun Kozin LAILATUL FITRIAH Lailatul Khilmi Lestari, Dita Dwi Lestari, Wahyu Indah Madinah, Charisma Eka Mai Puji Lestari Makhfud Mardiyono Mardiyono Masithah, Laila Maylita, Betari Rus Mediawati , Noor Fatimah Monicha, Mawar MUFIDAH, LAILATUL Muhammad Prayoga Arianto MUSLIMIN Mutrafidah, Rizky Marriery Muzakki, Ahmad Fikri Alif Nada, Silvi Qothrun Nadya Rizqiyah Naini , Kusnul Khuluqin Ningtias, Mala Nuraif Tri Nofi, Nofi Noor Fatimah Mediawati Novianigsih, Erisa Permadani Bella Novinda Pricilia Novita Dwi Herlina Nugraeni, Annisa Cahyaning Nur Aliyah Rohalia, Ari Nur Fadillah, Nur Nur Maghfirah Aesthetika Nur Qomariyah, Halimatus Laili Nur, Muhammad Sofyan Nurfajriyah, Islamic Nurisnain, Mahdarizky Muhammad Nuriyah, Rizky Sinta Omega Puspita Pamungkas, Tri Yan Putra Pane, Chairunnas Parwestri, Diana Pitaloka, Icha Octavia Dyah Pramita, Emy Dewi Prasiwi, Safira Diah Pujo, Pujo Purnomo, Fellita Intan Putri Putra Wibowo, Hary Putri, Desi Diana Putry, Hanny Pradany Rachmawati, Dyah Febri Radita Andriana Madjid Rafsanjani, Moch. Jalaluddin Rahma Ayu Nurlitha Rahmadani, Rafdiah Iftisyah Reni Allysa Putri Faradina Riana, Arisma Desy Ridwan Ridwan Rifana, Abigil Satria Rizqiyah, Nadya Rokmahwati, Pungki Romadhona, Ferina Rostania, Cici Mei Nur Ruci Arizanda R Sabila, Nauly Sabrina, Bella Ayu Sakti Tia Salsabillah, Ni’matus Hilda Sentifolia, Shendya Rossi Setyoningasih, Ari Shenia Agustin Shintya Kurniawati Shobakh, Nur Izzatus Sifak Duwi Kistanti Silvia Rahmawanti, Mada Siswapranata , Fadiana Zahra Sri Budi Purwaningsih, Sri Budi Sukmono, Rita Sulistiya, Gita Nanda Sutanto, Slamet Hari Suwanti, Julia Eka Cesar Suwardi Suwardi Suwito, Anggara Tri Tinara, Ella Triebuana Dewi Hayuningtyas U.B, Ahmad Riyadh Ulhaq, Naufal Alwan Dhiya Usrotin Choiriyah, Ilmi Utami, Fitria Rochma Wahyu Taufiq Waluyo, Ahmad Didit Winarko, Arief Dwi Wirahayu, Choif Puspa Wiwit Hariyanto Yuda, Satya Arya Yulianto, Jovanca Lintang Arwana Yusuf Hariyoko Zahraamadhani, Salsabila Az Zahran, Evan Dwi Zuhri, Muchamad Syaifuddin