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All Journal Jurnal Kebijakan Publik Publisia: Jurnal Ilmu Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL KOLABORASI Sawala : Jurnal Administrasi Negara Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Ganaya: Jurnal Ilmu Sosial dan Humaniora Cakrawala: Jurnal Litbang Kebijakan Dinamika Governance : Jurnal Ilmu Administrasi Negara Societas : Jurnal Ilmu Administrasi dan Sosial Sosio Dialektika Jurnal Pemerintahan dan Politik Musamus Journal of Public Administration Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik JDP (Jurnal Dinamika Pemerintahan) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) GREENOMIKA Jurnal Administrasi Pemerintahan Desa Indonesian Journal of Public Policy Review Proceedings of The ICECRS Procedia of Social Sciences and Humanities Jurnal Ilmu Sosial dan Humaniora Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) JKMP (Jurnal Kebijakan dan Manajemen Publik) Journal Publicuho Web of Scientist: International Scientific Research Journal Indonesian Journal of Public Administration Review Jurnal Pemberdayaan Ekonomi dan Masyarakat Frontiers in Research Journal PESHUM Indonesian Journal Health Science and Medicine Proceeding of International Conference on Social Science and Humanity Journal of Geography, Regional Planning and Development Academia Open Jurnal Ilmiah Administrasi Publik
Lailul Mursyidah
Departement Of Public Administration, Faculty Of Bisnis, Law, And Social Sciences, Universitas Muhammadiyah Sidoarjo, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Veterinary Other

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THE EFFECTIVENESS OF THE E-SAMBAT APPLICATION IN IMPROVING THE QUALITY OF SERVICE AND COMMUNITY COMPLAINTS (STUDY AT THE PASURUAN CITY COMMUNICATION, INFORMATICS AND STATISTICS OFFICE) Dwinta, Elzha Cindi; Mursyidah , Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.362

Abstract

Objective: This study aims to evaluate the effectiveness of the e-Sambat application in enhancing the quality of public complaint services in Pasuruan City and to identify supporting and inhibiting factors in its implementation. Method: A descriptive qualitative method with an inductive approach was employed, using Gibson’s (2011) effectiveness framework and Zeithaml et al.’s service quality dimensions (in Hiplunudin, 2017). Data were collected through observations, in-depth interviews, and documentation to capture both process and outcome dimensions. Results: The findings indicate that the e-Sambat application plays a significant role in streamlining the public complaint process and has contributed positively to service quality, particularly in terms of responsiveness and reliability. Nevertheless, the limited number of users remains a major obstacle, largely due to insufficient socialization and system optimization. Despite these challenges, the services provided through e-Sambat are perceived as satisfactory and capable of addressing various community complaints effectively. Novelty: This research provides new insights into the role of digital complaint systems at the municipal level, highlighting e-Sambat not only as an administrative innovation but also as a strategic instrument for improving citizen engagement and fostering sustainable public service transformation.
DEVELOPMENT OF SMOKED FISH BUSINESS IN PENATARSEWU VILLAGE AS AN EFFORT TO EMPOWER THE COMMUNITY ECONOMY Balqis, Diana; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.383

Abstract

Objective: The research aims to analyze the development of smoked fish businesses as a strategy for strengthening local economic capacity and independence. Method: A qualitative descriptive case study was conducted using in-depth interviews, participant observation, and documentation involving business owners, village officials, and community leaders. Results: The findings indicate that smoked fish businesses significantly contribute to increasing income, fostering independence in production and distribution, and generating local employment opportunities. Innovations such as modern smoking technology and packaging training have enhanced product competitiveness and extended shelf life, while digital marketing initiatives have begun to expand market reach, although access to training and support remains uneven among business owners. Novelty: This research highlights the integration of local potential with technological innovation and policy support as a sustainable model of community empowerment, demonstrating that the synergy of communities, academics, and private actors can transform traditional businesses into resilient local economic drivers rooted in local wisdom.
IMPLEMENTATION OF INTEGRATED ADMINISTRATIVE SERVICES (PATEN) IMPROVING THE QUALITY OF PUBLIC SERVICES IN WONOAYU DISTRICT, SIDOARJO REGENCY Mutrafidah, Rizky Marriery; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.407

Abstract

Objective: This study examines the implementation of e-government through the Integrated Sub-district Administrative Services (Pelayanan Administrasi Terpadu Kecamatan/PATEN) system, which delivers services in a single location from application submission to document completion. Method: Employing a qualitative descriptive approach, data were collected through observation, documentation, and interviews with PATEN staff, the head of PATEN in Wonoayu Subdistrict, and members of the public utilizing the services. The purposive sampling method was applied, and data analysis followed the Miles and Huberman model, involving collection, reduction, analysis, and conclusion. Results: The findings reveal that while the PATEN system has streamlined administrative processes, challenges remain in providing adequate waiting facilities and human resources that fully meet community needs. Novelty: This research contributes to the discourse on e-government by offering empirical evidence on PATEN’s practical implementation at the sub-district level, highlighting both its strengths in service integration and its limitations in resource allocation, thereby providing insights for enhancing local governance and improving citizen satisfaction.
IMPLEMENTATION OF THE SI CANTIK APPLICATION IN REDUCING THE MATERNAL AND CHILD MORTALITY RATE AT THE SIDOARJO REGENCY HEALTH OFFICE Pitaloka, Icha Octavia Dyah; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.408

Abstract

Objective: The research aims to analyze the implementation of the Sicantik application as an innovation in health information systems designed to improve maternal and child health services, particularly through enhanced monitoring and emergency referrals. Method: A descriptive qualitative approach was applied to identify factors influencing the effectiveness of the program, using data collected from observations, interviews, and documentation. Results: The findings reveal that the Sicantik application has contributed positively by increasing awareness and access to health services for pregnant women, thereby supporting efforts to reduce AKI and AKB. However, challenges persist, including limited technological understanding among health workers and insufficient government facility support, which hinder optimal utilization. Novelty: This study highlights the significance of integrating digital health innovations into maternal and child health services at the regional level, emphasizing that sustainable improvements require not only technological tools but also capacity building for health workers and stronger institutional support to ensure long-term effectiveness.
THE EFFECTIVENESS OF THE LADI E-PAK KIOS IN INCREASING ACCESSIBILITY OF PUBLIC SERVICES IN KARANGREJO VILLAGE, PASURUAN REGENCY Nabillah, Reine; Mursyidah , Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.480

Abstract

Objective: This study aims to evaluate the effectiveness of the LADI e-PAK Kiosk program in improving access to public services in Karangrejo Village, Pasuruan Regency. Method: The research employed a descriptive qualitative approach, with data collected through interviews, observations, and documentation involving village officials, kiosk operators, and residents, supported by secondary data from regulations and Ombudsman reports. The analysis was guided by Budiani’s four indicators of effectiveness: targeting accuracy, socialization, objectives, and program monitoring. Results: The findings reveal that the indicators of targeting accuracy, objectives, and program monitoring were effectively achieved, as evidenced by an increase in the number of document requests and positive community responses. However, the socialization indicator remained suboptimal due to limited direct communication from the Population and Civil Registration Office, resulting in incomplete dissemination of service information to the public. Novelty: This study contributes empirical evidence on the practical implementation of digital-based population administration services at the village level, highlighting both efficiency gains and the critical role of communication strategies in ensuring service inclusivity and sustainability.
THE EFFECTIVENESS OF THE KOPI PAHIT APPLICATION IN STUNTING PREVENTION EFFORTS IN THE PORONG COMMUNITY HEALTH CENTER WORK AREA Abiyyah, Eka Azhar; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.510

Abstract

Objective: Stunting is a serious problem in health development in Indonesia because it impacts the quality of future human resources. This study aims to analyze the effectiveness of the KOPI PAHIT (Porong Innovation Complications to Prevent and Overcome Stunting) application as a digital innovation in stunting prevention efforts in the Porong Community Health Center (Puskesmas) work area, Sidoarjo Regency. This application is a digital innovation developed to support monitoring of the nutritional and health status of toddlers, as well as improve education for parents and integrated health post (Posyandu) cadres. Method: This study employed a descriptive qualitative method, with data collection techniques including observation, in-depth interviews, and documentation of key health worker informants. Data analysis was conducted using the Miles & Huberman interactive model, which includes word reduction, data presentation, and conclusion drawing. Results: The study results show that the KOPI PAHIT application is effective based on Campbell's five effectiveness indicators: program success, target success, program satisfaction, input and output suitability, and achievement of overall objectives. Implementation of this application can significantly reduce the prevalence of stunting from 28% in 2019 to 0.72% in 2025, while simultaneously increasing the ease of early detection, risk factor mapping, and nutrition education for the community. Therefore, challenges faced include limited digital literacy, unequal internet access, and the accuracy of self-measurement by the community. Novelty: This research focuses on a comprehensive analysis of the KOPI PAHIT app, a community-based digital innovation at the community health center level, proven effective in stunting prevention. These findings confirm that the use of digital technology can strengthen the national strategy to accelerate stunting reduction and has the potential to be replicated in other regions with similar conditions.
THE ROLE OF RW IN SUSTAINABLE WASTE MANAGEMENT (CASE STUDY OF PERUMAHAN TAS 4 REGENCY, JAMBANGAN VILLAGE) Baskoro, Deny Indra; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.519

Abstract

Objective: This study aims to analyze the role of the Gardenia Lestari Waste Bank, established on 19 October 2019, in enhancing environmental awareness, improving waste management efficiency, increasing community participation, and generating economic benefits in RW 8. Method: A qualitative descriptive approach was employed to gain an in-depth understanding of the institution’s functions. Data were collected through in-depth interviews with administrators and residents, participatory observations of waste management activities, and documentation analysis of waste collection records over time. Results: The findings indicate that the Gardenia Lestari Waste Bank serves not only as an organized system for waste collection and recycling but also as a community-based educational platform that effectively promotes environmental awareness. Through community engagement and consistent socialization strategies, the institution has demonstrated significant environmental improvements while generating financial benefits from the sale of recyclable materials. Novelty: This study provides empirical insights into the dual role of waste banks as both environmental management institutions and agents of social change, highlighting a sustainable, community-driven model for addressing environmental challenges at the local level.
IMPLEMENTATION OF SISKEUDES IN TAMBAK KALISOGO VILLAGE, JABON DISTRICT, SIDOARJO REGENCY Maylita, Betari Rus; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.487

Abstract

Objective: This study aims to examine how the Village Financial System (SISKEUDES) is implemented in Tambak Kalisogo Village, Jabon District, Sidoarjo Regency. Method: The method used in this study is a descriptive qualitative approach, where data collection is conducted through interviews, observation, and documentation, supplemented by secondary data from academic articles and official documents. The analysis in this study refers to Edward III's implementation theory, consisting of four indicators: communication, resources, implementer attitudes, and bureaucratic structure. Results: The results show that the implementation of SISKEUDES in the village has been carried out, although it still faces various obstacles. Some of the problems encountered include a lack of skilled implementers, inadequate technological infrastructure, and technical problems such as unstable internet connections. Nevertheless, communication between village officials and related agencies is quite effective, and the bureaucratic structure supports program implementation well. Novelty: To improve the implementation of SISKEUDES, regular training for village officials and improvements to supporting infrastructure are needed. Support from the local government and community participation are also key factors in realizing transparent and accountable village financial management.
VILLAGE GOVERNANCE TRANSFORMATION THROUGH E-GOVERNMENT (STUDY OF SUGIHWARAS VILLAGE, CANDI DISTRICT, SIDOARJO REGENCY) Suwanti, Julia Eka Cesar; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.563

Abstract

Objective: This study aims to analyze the transformation of village governance through the implementation of e-Government in Sugihwaras Village, Candi District, Sidoarjo Regency. The focus of the research is directed at how the implementation of digital innovation can improve the quality of public services, transparency, accountability, and community participation in village governance. Methods: The research method used was qualitative descriptive with a case study approach. Data was collected through observation, in-depth interviews with village officials, and documentation. Data analysis was carried out thematically by referring to Dwiyanto's  theory of bureaucratic performance indicators, including productivity, service quality, responsiveness, responsibility, and accountability.   Results: The results of the study show that the implementation of digital applications such as SIPRAJA, Prodeskel, the Building Village Index (IDM), and the Data Desa Center (DDC) is able to accelerate administrative services, increase transparency in the use of Village Funds, strengthen bureaucratic accountability, and expand community participation through online complaint services. However, obstacles are still encountered in the limited number of human resources (especially elderly village devices), unequal internet access, and lack of budget support for sustainable development.  Novelty: The novelty of this research lies in the analysis of the village digital transformation roadmap which is prepared in stages, starting from strengthening infrastructure, increasing human resource capacity, integrating digital services, to participatory monitoring and evaluation. This approach shows that the success of digital transformation is not only determined by technology, but also by community involvement, regulatory support, and visionary village leadership.
Village Government Roles in Managing Flood Disasters in Kebonsari: Peran Pemerintah Desa dalam Mengelola Bencana Banjir di Kebonsari Kozin; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol. 26 No. 3 (2025): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v26i3.1456

Abstract

General Background: Flood disasters remain one of the most frequent and destructive natural hazards in Indonesia, particularly affecting low-lying regions with inadequate drainage systems. Specific Background: Kebonsari Village in Candi District is a recurrent flood-prone area where seasonal inundation continues to disrupt community welfare and infrastructure. Knowledge Gap: Previous studies have focused mainly on regional or national disaster responses, leaving limited understanding of the village government's role in localized flood management. Aims: This study aims to analyze the role of the Kebonsari Village Government in managing flood disasters through the theoretical framework of Ryass Rasyid, which includes the roles of regulator, dynamicator, facilitator, and catalyst. Results: The findings reveal that the regulatory and facilitative roles have been executed fairly well, though financial limitations hinder full implementation. The catalytic role through multi-stakeholder coordination with BPBD and the community has shown significant progress. Novelty: This study provides a grounded analysis of village-level governance in disaster management within a decentralized context. Implications: Strengthening financial allocation, community participation, and inter-institutional coordination can improve sustainable local disaster resilience. Highlights: Village governance shapes effective local disaster response. Coordination and community involvement remain critical gaps. Strengthened local capacity builds long-term resilience. Keywords: Village Government, Flood Management, Public Policy, Disaster Resilience, Governance
Co-Authors Abiyyah, Eka Azhar Adellia Eka Wandira Agnes Tri Mahnolita Agustin, Febby Dwi Agustin, Tiara Agustina, Isna Ahmad Choirul Fathihin Ahmad Fikri Alif Muzakki Ahzana, Irma Fa'ada Aini, Muwaffiq Lailatul Ainun Najib Ainurrohman, Muhammad Alief Akhsanur Rizqi, Muhammad Aqil Alfadinda, Tarissa Putri Alfi, Lisa Dwi Alfiyanti, Nurin Amalia, Rikha Amelia Juli Fernanda Anafi Dewi Anggraini Andini, Flosovi Anggraeni, Faradilla Dwi Anggraeni, Risa Prasasti Aprillia Hartiningtyas Arydianti, Fadila Putri Audy Arilia, Syavira Aviyah, Aviyah Ayu Purbasari Balqis, Diana Bambang Pujianto Bambang Pujianto Bambang Santoso Haryono Baskoro, Deny Indra Bella Ayu Sabrina Betari Rus Maylita Bhaskara, Gasti Dias Choiriyah, Ilmi Dea Marista Devi Novitasari, Devi Dewi Lestari Dewi Dian Rahma Santoso Dona Amalia Wardana Dona Amalia Wardana Dwi Novia, Santi Dwi Putri, Novia Dwi Rahayu Dwinta, Elzha Cindi Elisa Indah Suryani Eni Rustianingsih Fadila Putri Arydianti Faizin, Moh. Faradilla Dwi Anggraeni Faradilla Dwi Anggraeni Fatthurahman, M. Aditya Fauziah, Lusi Indri Fa’izah, Meifa Nur Firda Anggi Prianka Fitria Nur Pangestu Fitria Rizki Wijaya Gusti Ilman Akbar Haditiya, Dwi Meliyarosa Hanny Pradany Putry Hary Putra Wibowo Hendra Sukmana Heri, Mohammad Hermawan, Irdani Hidayahtullah, Ananda Putri Ida Ayu Putu Sri Widnyani Iis Dwi Arizqi Ikhsan Setiawan Ikhsan Setiawan Ilmi Usrotin Choiriyah Intan Nical Wahyu Tifany Irmayanti Dwi Saputri Islami, Silvia Islami, Sovia Cahayanti Islamic Nurfajriyah Isna Fitria Agustina Isnaini Rodiyah Istanto, Hadi Iva Mareta Dewi Kartikasari, Trisnaning Khikmawati, Nurul Khilmi, Lailatul Khirom, Zitni Syifa’al Kornelia, Bella Anggun Kozin Laila Ihza Masithah LAILATUL FITRIAH Lailatul Fitriah Lailatul Khilmi Laksono Reni Allysa Putri F Lestari, Dita Dwi Lestari, Wahyu Indah Madinah, Charisma Eka Mai Puji Lestari Makhfud Mardiyono Mardiyono Masithah, Laila Maulidia Maulidia, Maulidia Maylita, Betari Rus Monicha, Mawar MUFIDAH, LAILATUL Muhammad Diaz Handa P Muhammad Evan Firzatulloh Y Muhammad Prayoga Arianto MUSLIMIN Mutrafidah, Rizky Marriery Muzakki, Ahmad Fikri Alif Mu’afah Nur Romadhoni Nabillah, Reine Nada, Silvi Qothrun Nadya Rizqiyah Naila Syafa Rahmaniyah Naini , Kusnul Khuluqin Ningtias, Mala Nuraif Tri Nofi, Nofi Noor Fatimah Mediawati Novi Andriani Firdaus Novianigsih, Erisa Permadani Bella Novinda Pricilia Novita Dwi Herlina Nugraeni, Annisa Cahyaning Nur Fadillah, Nur Nur Maghfirah Aesthetika Nur Qomariyah, Halimatus Laili Nur, Muhammad Sofyan Nurfajriyah, Islamic Nurisnain, Mahdarizky Muhammad Nuriyah, Rizky Sinta Omega Puspita Pamungkas, Tri Yan Putra Pane, Chairunnas Parwestri, Diana Pitaloka, Icha Octavia Dyah Pramita, Emy Dewi Prasiwi, Safira Diah Pujo, Pujo Purnomo, Fellita Intan Putri Putra Wibowo, Hary Putri, Desi Diana Putry, Hanny Pradany Rachmawati, Dyah Febri Radita Andriana Madjid Rafsanjani, Moch. Jalaluddin Rahma Ayu Nurlitha Rahmadani, Rafdiah Iftisyah Reni Allysa Putri Faradina Riana, Arisma Desy Ridwan Ridwan Rizky Sinta Nuriyah Rizqiyah, Nadya Rokmahwati, Pungki Romadhona, Ferina Rostania, Cici Mei Nur Ruci Arizanda R Sabila, Nauly Sabrina, Bella Ayu Safira Yuliana Putri Sakti Tia Salma Eka Atminingsih Salsabillah, Ni’matus Hilda Sekar Arum Puspita Ramadhani Sentifolia, Shendya Rossi Setyoningasih, Ari Shenia Agustin Shintya Kurniawati Shobakh, Nur Izzatus Sifak Duwi Kistanti Silvia Rahmawanti, Mada Siswapranata , Fadiana Zahra Sri Budi Purwaningsih Sukmono, Rita Sulistiya, Gita Nanda Sutanto, Slamet Hari Suwanti, Julia Eka Cesar Suwardi Suwardi Suwito, Anggara Tri Syari Nur Zahro Tinara, Ella Triebuana Dewi Hayuningtyas U.B, Ahmad Riyadh Ulhaq, Naufal Alwan Dhiya Utami, Fitria Rochma Wahyu Taufiq Waluyo, Ahmad Didit Winarko, Arief Dwi Winarti Winarti Wirahayu, Choif Puspa Wiwit Hariyanto Yuda, Satya Arya Yulianto, Jovanca Lintang Arwana Yusuf Hariyoko Zahraamadhani, Salsabila Az Zahran, Evan Dwi Zuhri, Muchamad Syaifuddin