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All Journal Jurnal Ad'ministrare: Jurnal Pemikiran Ilmiah dan Pendidikan Administrasi Perkantoran Jurnal Tirtayasa Ekonomika (Tirtayasa Economica Journal) MANAJEMEN DEWANTARA Bisman (Bisnis dan Manajemen): The Journal of Business and Management Community Development Journal: Jurnal Pengabdian Masyarakat Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Journal Of Business, Finance, and Economics (JBFE) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal of Economic, Business and Engineering (JEBE) JURNAL PABEAN : PERPAJAKAN BISNIS EKONOMI AKUNTANSI MANAJEMEN Jurnal Manajemen Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Seminar Nasional Pengabdian Kepada Masyarakat Journal of Finance and Business Digital (JFBD) Jurnal Manajemen dan Bisnis Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Economics and Business Journal Cross-border Economics Professional in Action (E-Profit) Jurnal Manajemen Benefit : Journal of Bussiness, Economics, and Finance Vokatek : Jurnal Pengabdian Masyarakat Seminar Nasional Hasil Penelitian LP2M UNM (JIMBE) Journal of Innovative and Creativity Journal of Citizenship MAXIMAL Paramacitra : Jurnal Pengabdian Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi PESHUM Journal of Studies in Academic, Humanities, Research, and Innovation Jurnal Bersama Ilmu Ekonomi Jurnal Ilmiah Akuntansi dan Keuangan (JIAN) Jurnal Manajemen, Bisnis dan Kewirausahaan Optimal: Jurnal Ekonomi dan Manajemen Economics and Digital Business Review
Burhanuddin Burhanuddin
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Negeri Makassar
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Other

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PENGARUH KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PENGUNJUNG DI MAL PELAYANAN PUBLIK KANTOR DINAS PENANAMAN MODAL PELAYANAN TERPADU SATU PINTU (DPMPTSP) KABUPATEN BARRU Herlinda Herlinda; Zainal Ruma; Burhanuddin Burhanuddin
Cross-border Vol. 5 No. 2 (2022): Juli-Desember
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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Abstract

This study aims to determine how the influence of Service Mall at the Office of the One Stop Integrated Service Investment Service (DPMPTSP) of Barru Regency. The population in this study were visitors to the Public Service Mall at the One-Stop Integrated Service Investment Service Office (DPMPTSP) of Barru Regency and the sample used was 60 visitors using the saturated sample formula. Data was collected using observation and questionnaire methods. The data analysis technique used is simple linear regression analysis using Statistical Product and Service Solution (SPSS). The results of this study indicate that service quality has a positive and significant influence on visitor satisfaction at the Public Service Mall at the One Stop Integrated Service Investment Office (DPMPTSP) of Barru Regency.
Co-Authors A. Afifah Humairah A. Ainun Dwi Resky Amalia S Abadi, Rahmat Riwayat Abdi Akbar Abdi Akbar Idris Abdi Akbar Idris Afrah Nur Zhafirah Agung Widhi Kurniawan Agung Widhi Kurniawan Ahmad Ali Ahmad Syarifuddin Amiruddin Tawe Amirul Amri Ananta Ade Purwanto Andi Mustika Andi Mustika Amin Andi Nurfadhilah Azizah Andi Siti Nurhaliza ZL Andini Fauziah Ani Sofia Imburi Anwar Anwar Anwar Anwar Anwar Ramli Anwar Ramli Anwar Rauf Aslam, Annisa Paramaswary Asmin Asrul Athifah Nadya Putri Syahruddin Bayu Pamungkas Chairul Iksan Burhanuddin Chalid Imran Musa Chalid Imran Musa Dian Magfira Dwi Wulandari Fahrul Husain Abadi Farhan Amiruddin Febrianty Barrung Ka’bak Fernia Eka Wardana Sasha Nabila Fifi Nur Afifah Ibrahim Finta Luka Gufrana Gufrana Herlinda Herlinda Hety Budiyanti Hikmah Hiromi Ilma Wulansari Hasdiansa Iqra Aiman Mufid Isma Azis Riu Jum’ati Jum’ati Kartika Septiary Pratiwi M. Ikhwan Maulana Haeruddin M. Ikhwan Maulana Haeruddin Muh. Dzaky Dzulfiqar Muh. Yushar Mustafa Muhammad Idris Muhammad Ilham Wardhana Haeruddin Muhammad Yushar Mustafa Muhammad Yusry Mahendra Novarianti Novarianti Nur Alfiani Riah Nur Annisa Nur Fadila Fadli Nur Fauziah Musfira Nur Fiqri Syah Nurhalizah Saing Nurman Nurman Nurman Nurman Nurman Nurman Nurman Nurul Fadilah Aswar Nurul Fadilah Aswar Nurul Fadilah Aswar Nuryanti Purnamasari Predina Bastian Putri Alfiana Tinggi Putri Rezkina Rasmawati Reinaldy Ericson Pasangka Rezky Amalia Hamka Rezky Amalia Hamka Rezky Amalia Hamka Ria Bijeandri Syahrir Ridfan Rifadly Abadi Rima Iswahyuni Amir Romansyah Sahabuddin Runy Sucianti Ryan Al Gazali Anwar Safira Dewi Rahmadani Sardiah Siska Handayani Siti Hasbiah Siti Hasbiah Siti Nurjanna Ayu Lestari Sitti Hasbiah Sulastya Ilham Taslim Dangga Tenri S.P. Dipoatmodjo Tenri S.P.` Dipoatmodjo Tenri Sayu Puspitaningsih Dipoatmodjo Trivena Trivena Tsamarah Azizah Uhud Darmawan Natsir Widhi Nugraha Sumiharja Darmawinata Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma