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All Journal Jurnal Tirtayasa Ekonomika (Tirtayasa Economica Journal) MANAJEMEN DEWANTARA Community Development Journal: Jurnal Pengabdian Masyarakat Economics and Digital Business Review Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Journal Of Business, Finance, and Economics (JBFE) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal of Economic, Business and Engineering (JEBE) JURNAL PABEAN : PERPAJAKAN BISNIS EKONOMI AKUNTANSI MANAJEMEN Jurnal Manajemen Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Seminar Nasional Pengabdian Kepada Masyarakat Journal of Finance and Business Digital (JFBD) Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Journal of Artificial Intelligence and Digital Business Cross-border Economics Professional in Action (E-Profit) Jurnal Manajemen Seminar Nasional Hasil Penelitian LP2M UNM (JIMBE) Journal of Innovative and Creativity MAXIMAL Paramacitra : Jurnal Pengabdian Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi PESHUM Journal of Studies in Academic, Humanities, Research, and Innovation Jurnal Manajemen, Bisnis dan Kewirausahaan
Burhanuddin Burhanuddin
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Negeri Makassar
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Other

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Journal : Cross-border

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PENGARUH KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PENGUNJUNG DI MAL PELAYANAN PUBLIK KANTOR DINAS PENANAMAN MODAL PELAYANAN TERPADU SATU PINTU (DPMPTSP) KABUPATEN BARRU Herlinda Herlinda; Zainal Ruma; Burhanuddin Burhanuddin
Cross-border Vol. 5 No. 2 (2022): Juli-Desember
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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Abstract

This study aims to determine how the influence of Service Mall at the Office of the One Stop Integrated Service Investment Service (DPMPTSP) of Barru Regency. The population in this study were visitors to the Public Service Mall at the One-Stop Integrated Service Investment Service Office (DPMPTSP) of Barru Regency and the sample used was 60 visitors using the saturated sample formula. Data was collected using observation and questionnaire methods. The data analysis technique used is simple linear regression analysis using Statistical Product and Service Solution (SPSS). The results of this study indicate that service quality has a positive and significant influence on visitor satisfaction at the Public Service Mall at the One Stop Integrated Service Investment Office (DPMPTSP) of Barru Regency.
Co-Authors A. Afifah Humairah A. Ainun Dwi Resky Amalia S Abadi, Rahmat Riwayat Abdi Akbar Idris Abdi Akbar Idris Agung Widhi Kurniawan Agung Widhi Kurniawan Ahmad Ali Ahmad Syarifuddin Amiruddin Tawe Amirul Amri Andi Mustika Andi Mustika Amin Andini Fauziah Anwar Anwar Anwar Anwar Anwar Ramli Anwar Rauf Asmin Asrul Athifah Nadya Putri Syahruddin Bayu Pamungkas Chairul Iksan Burhanuddin Chalid Imran Musa Chalid Imran Musa Dian Magfira Farhan Amiruddin Febrianty Barrung Ka’bak Fernia Eka Wardana Sasha Nabila Fifi Nur Afifah Ibrahim Finta Luka Herlinda Herlinda Hety Budiyanti Ilma Wulansari Hasdiansa Iqra Aiman Mufid Isma Azis Riu Jum’ati Jum’ati Kartika Septiary Pratiwi M. Ikhwan Maulana Haeruddin Muh. Al Fatah Arief Putra Muh. Ichwan Musa Muh. Yushar Mustafa Muhammad Idris Muhammad Yushar Mustafa Muhammad Yusry Mahendra Nur Alfiani Riah Nur Fadila Fadli Nur Fiqri Syah Nurfitriani Azizah M Nurhalizah Saing Nurhikmah Rezqi Ramadhani Nurman Nurman Nurman Nurman Nurman Nurman Nurman Nurul Fadilah Aswar Nurul Fadilah Aswar Predina Bastian Putri Alfiana Tinggi Rahmat Hidayat Abadi Raissa Muhayminah A.P Rasmawati Rasmawati Reinaldy Ericson Pasangka Rezky Amalia Hamka Rezky Amalia Hamka Ria Bijeandri Syahrir Rima Iswahyuni Amir Romansyah Sahabuddin Runy Sucianti Ryan Al Gazali Anwar Safira Dewi Rahmadani Sayba Sayba Siska Handayani Siti Hasbiah Siti Hasbiah Siti Nurjanna Ayu Lestari Sitti Hasbiah Sri Tasya Ramli Sulastya Ilham Taslim Dangga Tenri S.P. Dipoatmodjo Tenri S.P.` Dipoatmodjo Tenri Sayu Puspitaningsih Dipoatmodjo Trivena Trivena Tsamarah Azizah Uhud Darmawan Natsir Usman Kamil Zainal Ruma Zainal Ruma Zainal Ruma