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All Journal Media Penelitian dan Pengembangan Kesehatan Jurnal Kesehatan Masyarakat (IKESMA) Jurnal Administrasi Kesehatan Indonesia Jurnal Manajemen Kesehatan Indonesia The Indonesian Journal of Public Health Public Health of Indonesia Jurnal Preventia Jurnal Penelitian Kesehatan Suara Forikes Health Notions Promotif: Jurnal Kesehatan Masyarakat The Spirit of Society Journal : International Journal of Society Development and Engagement Jurnal SainHealth Herb-Medicine Journal Jurnal Ilmiah Kebidanan Al-sihah: The Public Health Science Journal MAGNA MEDICA: Berkala Ilmiah Kedokteran dan Kesehatan Human Care Journal PREPOTIF : Jurnal Kesehatan Masyarakat Majalah Kesehatan Masyarakat Aceh (MaKMA) Jurnal Ners JIIP (Jurnal Ilmiah Ilmu Pendidikan) Jurnal Layanan Masyarakat (Journal of Public Service) Indonesian Journal of Hospital Administration Media Gizi Kesmas Jurnal Kesehatan Tambusai Jurnal Pengabdian kepada Masyarakat ARRUS Journal of Social Sciences and Humanities Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Jurnal Locus Penelitian dan Pengabdian CoMPHI Journal : Community Medicine and Public Health of Indonesia Journal Journal of Community Empowerment and Innovation Indonesian Journal of Environment and Disaster Journal of Digital Business and Innovation Management Health Dynamics Journal of Public Health Science (JoPHS) Journal of Indonesian Health Policy and Administration Preventia : The Indonesian Journal of Public Health
Setya Haksama
Departemen Administrasi Dan Kebijakan Kesehatan Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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TINJAUAN KEBIJAKAN DALAM UPAYA PENGURANGAN RISIKO BENCANA DI KABUPATEN BLITAR, JAWA TIMUR Desderius, Kevie; Nanang Nugraha, Nasef; Alimamy Sankoh, Salieu; Haksama, Setya; Rahmawati, Ika; Sudarmanto, Catur
INDONESIAN JOURNAL OF ENVIRONMENT AND DISASTER Vol. 4 No. 2 (2025): Indonesian Journal of Environment and Disaster
Publisher : Disaster Research Center, Universitas Sebelas Maret, Surakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/ijed.v4i1.2153

Abstract

POLICY REVIEW IN DISASTER RISK REDUCTION EFFORTS IN BLITAR REGENCY, EAST JAVA Blitar Regency, located on the southern coast of Java Island, faces high disaster risk due to its geographical position bordering the Indian Ocean, the presence of the still-active Mount Kelud, and its hilly terrain. Revisiting disaster risk reduction policies in Blitar Regency is therefore essential. This study employs a qualitative approach using document analysis to examine disaster management policies at the international, national, and local levels. The analysis focuses on international policy frameworks such as the SFDRR and SDGs, as well as the implementation of national policies in accordance with the Disaster Management Law. The results indicate that policies in Blitar Regency have adopted principles from international and national frameworks, but require further strategic adjustments tailored to local conditions to enhance disaster risk reduction effectiveness. These findings form the basis for formulating policy strategies aligned with international, national, and local frameworks to address disaster threats in Blitar Regency.
PROGRAM PENINGKATAN KEBERHASILAN SATUAN PENDIDIKAN AMAN BENCANA (SPAB) DALAM MENGHADAPI ANCAMAN BENCANA MULTI-HAZARD PADA SANTRI DI PONDOK PESANTREN NURUL HAKIM KABUPATEN LOMBOK UTARA NUSA TENGGARA BARAT Setya Haksama; M. Farid Dimjati Lusno; Chairun Nasirin; Rahmani Ramli; Endy Bebasari Ardhana Putri; Ni Nyoman Santi Tri Ulandari; Arista Kusuma Wardani; Febriati Astuti; Diansanto Prayoga; Aisyah Maldha Aprezona; Abdillah Maulana Satrioaji; Syahprevi Rayyan Zeinsar Prawirosoedirdjo
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 5 (2025): Oktober 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v5i5.11610

Abstract

North Lombok Regency is an area highly prone to multi-hazard disasters such as earthquakes, floods, landslides, and tsunamis. This condition requires strong preparedness, including within Islamic boarding schools (pesantren) as educational and residential institutions. Nurul Hakim Islamic Boarding School faces several challenges, including low awareness and understanding of disaster risks, limited resources, and the absence of systematic disaster education in its learning activities. This community service program was conducted at Nurul Hakim Islamic Boarding School, North Lombok, aiming to enhance students’ knowledge, skills, and awareness of disaster preparedness through the implementation of the Safe School Program (Satuan Pendidikan Aman Bencana—SPAB). The program was carried out in four stages: preparation and socialization, training and practice, mentoring and evaluation, and advocacy for sustainability. The results showed an improvement in participants’ average scores from 6.14 (pre-test) to 6.88 (post-test), indicating better understanding of disaster preparedness. Participants also demonstrated practical skills in mapping evacuation routes and understanding emergency response procedures. The advocacy activities fostered cross-sector commitment to integrating SPAB into the school’s routine programs. These findings imply that an educational and participatory approach effectively strengthens pesantren capacities in disaster preparedness. In conclusion, SPAB implementation contributes to building disaster-resilient Islamic boarding schools through collective awareness and institutional collaboration
Analisis Faktor Status Kesehatan terhadap Utilisasi RITP Peserta BPJS Kesehatan di Indonesia Tahun 2019-2020: Analysis of Health Status Factors on RITP Utilization among BPJS Health Beneficiaries in Indonesia 2019-2020 Fathiah, Ika; Setya Haksama; Imam Syafi’i; Nurjanah
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 7 No. 4 (2024): April 2024
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v7i4.4905

Abstract

Latar belakang: Pelayanan primer merupakan pelayanan utama dalam pelayanan kesehatan. Salah satu pelayanan primer yang ada di puskesmas adalah pelayanan rawat inap. Jumlah puskesmas rawat inap di Indonesia semakin bertambah namun akses pelayanan rawat inap oleh pasien BPJS mengalami penurunan. Tujuan: Penelitian ini bertujuan untuk mengetahui faktor yang berhubungan dengan utilisasi RITP pada peserta BPJS Kesehatan di Indonesia tahun 2019-2020. Metode: Penelitian ini merupakan penelitian kuantitatif dengan mengolah Data Sampel BPJS Kesehatan Tahun 2015-2020. Sampel penelitian ini adalah peserta BPJS Kesehatan yang memanfaatkan pelayanan FKTP pada tahun 2019-2020. Analisis data dilakukan secara univariat, bivariat dan multivariat. Hasil: Penelitian menunjukkan utilisasi RITP pada peserta terdiagnosis penyakit tidak menular (9,11%) lebih tinggi dibandingkan dengan utilisasi RITP pada peserta terdiagnosis penyakit menular (4,28%) dan pada peserta terdiagnosis tidak ada keluhan sebesar 1,50%. Adapun hasil uji Chi Square mendapatkan nilai p-value sebesar 0,000 lebih kecil daripada 0,05 yang berarti ada hubungan yang signifikan antara diagnosis penyakit dengan utilisasi RITP. Kesimpulan: Diagnosis penyakit berhubungan dengan utilisasi RITP peserta BPJS Kesehatan di Indonesia tahun 2019-2020.
PENGARUH MANAJEMEN STRATEGIS TERHADAP KUALITAS PELAYANAN PASIEN DI RUMAH SAKIT : SYSTEMATIC REVIEW Dewi, Meilisa Purnama; Haksama, Setya
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 9 No. 3 (2025): DESEMBER 2025
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v9i3.51086

Abstract

Manajemen strategis berperan penting dalam meningkatkan kualitas pelayanan pasien, khususnya di sektor pelayanan kesehatan seperti rumah sakit. Penulisan artikel ini bertujuan untuk melakukan systematic review mengenai pengaruh manajemen strategis terhadap kualitas pelayanan pasien di rumah sakit. Artikel ini meninjau literatur yang relevan dari berbagai basis data internasional dan nasional untuk memahami komponen utama manajemen strategis, seperti menyelaraskan visi, misi, sumber daya, kemampuan dan kompetensi organisasi dengan tuntutan pasar, sehingga dapat mengoptimalkan efisiensi operasional, serta dampak dan pengaruhnya terhadap kualitas pelayanan pasien di rumah sakit. Tujuan systematic review ini adalah untuk mempelajari pengaruh manajemen strategis terhadap kualitas pelayanan pasien di rumah sakit, disusun sesuai dengan panduan metodologi systematic review, pencarian melalui database yang dipilih yaitu PubMed dan Scopus, artikel yang diperoleh kemudian disaring sesuai dengan kriteria inklusi dan ekslusi, kemudian dilakukan skrining fullteks egibilitas sehingga mendapatkan sejumlah artikel yang direview. Hasil systematic review menunjukkan bahwa manajemen strategis berpengaruh positif terhadap kualitas pelayanan pasien di rumah sakit. Studi ini menyoroti bahwa pentingnya manajemen strategis sebagai strategi kunci terhadap peningkatan kualitas pelayanan pasien di rumah sakit secara keseluruhan. Peningkatan kualitas pelayanan pasien di rumah sakit akan lebih optimal apabila ada peran manager dalam mendukung implementasi manajemen strategis seperti dukungan dalam bidang pendanaan, teknologi dan peningkatan kualitas pelayanan keperawatan kesehatan. Kualitas pelayanan pasien yang bagus dan positif mencerminkan pembangunan negara yang berkelanjutan.
The Effect of Quality of Work Life on Employee Engagement At PT. X in Sidoarjo Rara Angtika; Setya Haksama
Jurnal Ners Vol. 9 No. 1 (2025): JANUARI 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i1.31753

Abstract

Work engagement has become the company's greatest concern and priority in the last two decades. One factor influencing work engagement is the quality of work life. The total of 183 employees left PT. X in 2021-2023. This study aims to analyzed the relationship between quality of work life and work engagement in PT. X Sidoarjo. This research was a quantitative study with a cross-sectional design. This research was conducted in PT. X Sidoarjo in April 2024. 148 employees participated. The sampling technique used was simple random sampling, and 60 respondents were obtained. The instruments used were the Work-Related Quality of Life (WRQoL) Scale and the Utrecht Work Engagement 9-Scale. There was no dimension whose average reaches a high quality of work life. Dimensions with a low average quality level were job career satisfaction, working conditions, and stress at work. The majority of employees had a medium level of work-life quality. Meanwhile, work engagement was at a low and high level. Quality of work life has been proven to influence employee engagement. Companies are expected to be able to provide education and training to develop skills related to the work the employee is carrying out. Companies are also expected to be able to evaluate stress sources in employees.
Assessment of Performance Based on Malcolm Baldrige Criteria For Performance Excellent In The In-Patient Unit at Islamic Hospital Mabarrot Gresik Haksama, Setya; Farid Dimjati Lusno, Muhammad; Prayoga, Diansanto; Azhary, RN, Muhammad; Sriram, Shyamkumar; Setyo Adji, Arga; Maulana Satrioaji, Abdillah; Al Mamun, Abdullah; Zeinsar, Syahprevi Rayyan
Public Health of Indonesia Vol. 12 No. 1 (2026): January - March
Publisher : YCAB Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36685/phi.v12i1.1266

Abstract

Background: Hospital service performance plays a crucial role in healthcare competition, as it directly influences patient satisfaction, operational efficiency, and the reputation of the institution. In a competitive healthcare environment, hospitals are continuously striving to improve their service quality and operational outcomes. Performance assessment is essential to assess the effectiveness of hospital management and identify areas for improvement. Objective: Hospital service performance is a critical factor in market competition. Strong performance reflects the hospital's success, making performance assessment essential for continuous improvement Methods: This observational and analytical study uses a cross-sectional approach. The MBCfPE criteria were used as the performance assessment variable. Data were collected from 34 respondents out of 120 employees at the hospital. Results: The performance scores based on the MBCfPE criteria showed that the organizational profile scored 88.97, which is not included in the overall MBCfPE calculation. The leadership criteria scored 62.50, indicating a need for improvement. On the other hand, several criteria scored excellently, including strategic planning (93.86), customer focus (95.37), assessment, analysis, and knowledge management (90.28), human resources focus (97.97), operational activities focus (99.99), and results (97.65). The overall performance score for Islamic Hospital Mabarrot Gresik was 637.56, which falls within the range of 576–675 on the MBCfPE scale, placing it in the Industry Leader category. Despite the good score, the findings indicate that leadership and strategic planning require attention for further improvement to achieve a higher level of organizational performance. Conclusion: The performance of Islamic Hospital Mabarrot Gresik is at an average level, with leadership and strategic planning requiring significant improvement. To enhance organizational performance, focused efforts should be directed towards these criteria, ensuring a thorough and effective implementation of the MBCfPE criteria. Keywords: Hospital performance; Malcolm Baldrige; MBCfPE; organizational performance; healthcare quality
INTEGRATION OF EMPLOYEE PERFORMANCE, SERVICE QUALITY, ARTIFICIAL INTELLIGENCE, AND SOCIAL MEDIA IN INCREASING PATIENT NUMBERS: A SYSTEMATIC LITERATURE REVIEW Irawan, Beny; Mochklas, Mochamad; Haksama, Setya
Journal of Public Health Science Vol. 2 No. 4 (2025): Desember
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jophs.v2i4.3508

Abstract

This literature review analyzes and synthesizes the relationship between employee performance, service quality, the use of artificial intelligence (AI), and the use of social media in efforts to increase patient numbers in the healthcare sector. Using a systematic literature review approach, this research examines various studies that discuss the contribution of each variable to increasing patient accessibility and interest. A total of 20 empirical journal articles published between 2018 and 2024 were analyzed thematically. Data were collected from various academic databases using keywords such as "employee performance," "service quality," "number of patients," "patient volume," "artificial intelligence in healthcare," "social media in healthcare," "patient acquisition," and "patient retention." Most of the reviewed studies used quantitative methods, applying statistical tools such as linear regression analysis. The results indicate that social media and AI influence performance and the number of visits. This review highlights the need for healthcare facilities to utilize social media and AI to improve employee and patient performance. Future research should explore the relationship between social media and AI, as the digital era challenges every organization to be more creative and innovative in order to stay up-to-date
Traditional Healthcare Branding and Marketing Strategies in Hospitals: Efforts to Increase Public Acceptance and Trust Through Innovative Integration Haksama, Setya; Ramadhan, Muhammad Chairul; Anas, Muhammad
MAGNA MEDIKA Berkala Ilmiah Kedokteran dan Kesehatan Vol 13, No 1 (2026): FEBRUARY
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/magnamed.13.1.2026.%p

Abstract

Traditional health services in hospitals are concerned with care and treatment that follows prevailing social norms and are safe and effective, using medicines and techniques derived from inherited experience and abilities. These services can be integrated and complemented with existing healthcare services. But it is not that easy to introduce these new innovations to the public. The need to increase public acceptance and trust through this innovative integration. Private hospitals and the government need to implement branding and marketing strategies for traditional health services in hospitals. The purpose of this study is to analyze the branding and marketing strategies of traditional healthcare services in hospitals: efforts to increase public acceptance and trust through innovative integration. This research method is descriptive qualitative research which is a type of qualitative research that aims to describe or describe the phenomenon that is being researched in depth. There are several branding and marketing strategies for traditional health services in hospitals, including marketing with digital technology such as making videos or content about traditional health services. Another strategy is to combine 4P marketing, which is to understand the target market, patients seeking traditional medicine, and their needs. Building trust through educational content, patient testimonials, and a good reputation also needs to be done so that the public trusts and accepts through innovative integration.
Pengaruh Tingkat Pendidikan dan Pengetahuan terhadap Kepemilikan BPJS Ketenagakerjaan pada Relawan Penanggulangan Bencana Gunung Semeru Tahun 2021 Prasetyo, Rahmat Adi; Chabibah, Afifa Nur; Haksama, Setya
Preventia: The Indonesian Journal of Public Health Vol. 7, No. 2
Publisher : citeus

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Humanitarian workers or volunteers are included in non-wage workers which are one of the sectors that can be protected by BPJS Ketenagakerjaan. The research results in 6 provinces show that BPJS Ketenagakerjaan participants are 3.7 percent and haven’t reached the 6 percent target. Based on the interviews results with deskrelawan admin also stated that many volunteers didn’t have BPJS Ketenagakerjaan. Individual awareness in insurance is marked by openness in accepting and utilizing insurance. This awareness can be influenced by various factors, including: age, gender, occupation, education. This research is quantitative research with cross-sectional design. It is a descriptive analysis with a test of the influence between dependent and independent variable. This research involved 115 respondents who were volunteers for the Mount Semeru eruption disaster management. The results of this study indicate that education has an influence on BPJS Employment ownership (p-value is 0.002 and OR is 3.54). Meanwhile, knowledge also affects BPJS Employment ownership with a sig value of 0.001 with an OR value of 11 for high knowledge and an OR value of 2.6 for moderate knowledge. Higher education haa s 3.54 times higher effect on BPJS Employment ownership than those with low education, while high knowledge has an 11 times greater effect on BPJS Employment ownership compared to those with low knowledge.
A Review on Working Load and Burnout Toward Patient Safety in Radiology Unit Pratama, Cici; Haksama, Setya; Widodo, Stefani
Herb-Medicine Journal: Terbitan Berkala Ilmiah Herbal, Kedokteran dan Kesehatan Vol. 9 No. 1 (2026): Herb-Medicine Journal April 2026
Publisher : Universitas Muhammadiyah Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/hmj.v9i1.30549

Abstract

Burnout is prevalent among radiology professionals and has been consistently linked to increased self-reported medical errors in various healthcare settings. However, direct evidence connecting burnout measured by the Maslach Burnout Inventory (MBI) to diagnostic errors in radiology image interpretation is lacking. This systematic review highlights an inferential gap due to the absence of studies simultaneously assessing MBI-measured burnout and objectively measured diagnostic errors in radiology. The strongest available evidence from prospective longitudinal studies in non-radiology populations demonstrates a bidirectional, dose-dependent association between burnout domains and perceived medical errors. Given the cognitive demands of radiological interpretation and the documented impact of burnout on cognitive functions, future research should directly evaluate this relationship within radiology professionals, incorporating relevant contextual moderators to inform targeted interventions aimed at improving patient safety.
Co-Authors Abdillah Maulana Satrioaji Abdul Fattah Farid Abdul Hakim Zakkiy Fasya Achmad Djunawan Aditya Sukma Pawitra Adji, Arga Setyo Afifa Nur Chabibah Aisyah Maldha Aprezona Al Mamun, Abdullah Alimamy Sankoh, Salieu Amanatul Ainiyah Firda Anis Wulandari Anis Wulandari Anis Wulandari, Anis Arief Wibowo Arwinda Dyah Ekoputri Azhary, Muhammad Azhary, RN, Muhammad Beny Irawan, Beny Chabibah, Afifa Nur Chairun Nasirin Choirun Nisa Dewi, Meilisa Purnama Diansanto Prayoga Dwi Purwanto, Andi Dwi Sri Rejeki Edi Basuki Edza Aria Wikurendra Endy Bebasari Ardhana Putri Faradita Fradita Fasya, Abdul Hakim Zakkiy Fatah, Mohammad Zainal Fathiah, Ika Febriati Astuti Fitri Rachmilah Fadmi Fitria Puspitasari Globila Nurika Hari Basuki Notobroto Hartatie Hartatie Hartatie, Hartatie Hutahayan, Rani Virlia Ika Rahmawati Imam Syafi’i Iraida Irviana Jayanti Dian Eka Sari, Jayanti Dian Jessika Pramudya Wardani Kevie Desderius Kuntoro Kuntoro Labibah, Zulfa Lestari, Paramita Boni Lienawati, Alida Lucia Yovita Hendrati Lusno, M Farid Dimjati Lusno, M. Farid Dimjati Lusno, M. Farid Dimyati M. Farid D. Lusno M. Farid Dimjati Lusno M. Farid Dimjati Lusno M. Farid Dimyati Lusno M. Rifqo H. Farid M. Rifqo Hafidzudin Farid Mabub Junaidi Mandagi, Ayik Mirayanti Marianah Marianah Maulana Satrioaji, Abdillah Michelle Vincentia, Vania Mochklas, Mochamad Muhammad Anas Muhammad Farid Dimjati Lusno Muhammad Harisul Ilmi Muhammad Ulul Arham Muhammad Ulul Arham Al Hikami Mustika Dyah Permatasari Mustika Dyah Permatasari, Mustika Dyah Nanang Nugraha, Nasef Ni Nyoman Santi Tri Ulandari, Ni Nyoman Santi Nika Herawati Nining Dwi Suti Ismawati Nur Laili Khumaidah Nurjanah Oktario Dinansa Khoir Paramita Boni Lestari Prasetyo, Rahmat Adi Pratama, Cici R. Azizah Rahmani Ramli Rahmarista, Ditami Rahmat Adi Prasetyo Ramadhan, Muhammad Chairul Ramadhan, Tiffany Putri Klisa Pratama Rambing, Denilay Richardo Rara Angtika Redina Thara Alifia Redina Thara Alifia Rifki Oksantika Ririh Yudhastuti Riza, Yeni Safira Inda Millati Sahrir Sillehu Samsul Arifin Selviana Putri Larasati Setyo Adji, Arga Shedyta, Syadza Zahrah Shinta Febrianty Shinta Nur Khofifah Sri Surantini Sri Wiwoho Mudjanarko, Sri Wiwoho Sriram, Shyamkumar Stefanus Supriyanto Stefanus Supriyanto Sudarmanto, Catur Syadza Syahrah Shedyta Syadza Zahrah Shedyta Syadza Zahrah Shedyta Syahprevi Rayyan Zeinsar Syahprevi Rayyan Zeinsar Prawirosoedirdjo Syahrania Naura Shedysni Syahrania Naura Shedysni Syifa Aurelia Zamroni Syifa'ul Lailiyah Syifaul Lailiyah, Syifaul Syifa’ul Lailiyah Tjatur Prijambodo Tries Anggraini Ulfah Mu'amarotul Hikmah Vida Indira Puspita Wardani, Arista Kusuma Wasis Budiarto Widodo, Stefani Windhu Purnomo Yangga Dzikrin Nur Yeni Farida Istanti Zaneta, Dinayu Putri Wyanet Zeinsar, Syahprevi Rayyan