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All Journal Manajemen Bisnis Kompetensi Ilmiah Manajemen Bisnis Manajemen Krida Wacana JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Studi Komunikasi Jurnal Manajemen Indonesia Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Primanomics : Jurnal Ekonomi & Bisnis JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) JURNAL PENDIDIKAN TAMBUSAI EQIEN - JURNAL EKONOMI DAN BISNIS GEMA EKONOMI Journal Of Management Science (JMAS) Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) Jurnal Manajemen Bisnis dan Kewirausahaan SIASAT Journal BUDGETING : Journal of Business, Management and Accounting Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Management and Bussines (JOMB) Sekretari & Administrasi (Serasi) Jurnal Ilmu Manajemen Terapan (JIMT) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Ideguru: Jurnal Karya Ilmiah Guru International Journal Of Science, Technology & Management (IJSTM) Quantitative Economics and Management Studies Jurnal ABDIMAS (Pengabdian kepada Masyarakat) UBJ Journal of Humanities, Social Science, Public Administration and Management (HUSOCPUMENT) Komitmen : Jurnal Ilmiah Manajemen International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) International Journal of Science and Society (IJSOC) Jurnal Multidisiplin Madani (MUDIMA) Formosa Journal of Multidisciplinary Research (FJMR) MES Management Journal Journal of Social And Economics Research Journal of International Conference Proceedings Safari : Jurnal Pengabdian Masyarakat Indonesia Indonesian Research Journal on Education Eduvest - Journal of Universal Studies Innovative: Journal Of Social Science Research Journal of Social Science IIJSE JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Kedokteran Meditek journal of social and economic research Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

Hery Winoto TJ

Universitas Kristen Krida Wacana

Author-ID : 2802429

Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Other

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The Effects of Trust and Service Quality on Customer Loyalty of Islamic Banks Moderated By Religiosity (A Study of Islamic Bank Customers in Jakarta) Irma Rasita Gloria Barus; Hery Winoto Tj; Soegeng Wahyoedi
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 3 (2021): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i3.2370

The objective of this study was to analyze the impact of trust and service quality on customer loyalty of Islamic Banks in which religiosity plays a role as moderator. This study identified how trust and service quality of Islamic banks in terms of their conformity with Sharia principles and their safe handling of deposits affect costumer loyalty towards them. The data for the study were collected through questionnaires from 120 individuals participated in the survey using accidental sampling method. The data were analyzed through structural equation modelling – partial least square (SEM-PLS) with WarpPLS 7.0 version of software. The results showed that trust had a positive impact on loyalty of Islamic banks customers. Moreover, it was confirmed that service quality had a positive relationship with customer loyalty of Islamic banks. However, the results could not identify any significant moderating role of religiosity on the relationship between trust on loyalty and service quality on loyalty.

The Effect of Organizational Culture, Work Stress, and Organizational Commitment on Organizational Citizenship Behavior Mediated by Job Satisfaction Hery Winoto Tj; Melitina Tecoalu
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5110

Employee initiative is an important thing that every company or organization in all business industries wants to have. Initiatives play an essential role in improving company performance, which will add value to the company in the long run. The more employees in a company who have a high level of initiative towards their work, the better company performance will be. The goals of this research is to analyze the impact of organizational culture, works stress, organizational commitment mediated by job satisfaction on orga nizational citizenship behavior at PT GCM. We used non-probability sampling technique and SmartPLS tools to analyzing the data. Using the purposive sampling technique, we obtained 60 respondent data. Our results show that organizational culture, work stress, and organizational commitment directly influence organizational citizenship behavior, and job satisfaction also has a mediating role in the relationship between organizational culture, work stress, organizational commitment, and organizational citizenship behavior.

Minat Beli Memediasi Pengaruh E-Service Quality Dan Promosi Terhadap Keputusan Pembelian Di Shopee (Studi Kasus Pada Mahasiswa Manajemen Ukrida 2017) Melitina Tecoalu; Kelvin Yonathan; Hery Winoto Tj
Journal of Economic, Bussines and Accounting (COSTING) Vol 5 No 1 (2021): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v5i1.2596

Technological developments support an increase in online buying and selling activities in marketplaces that have turned conventional transactions into digital ones. The quality of services and promotions offered have also turned digital. The purpose of this study was to examine the effect of e-service quality and promotion on purchasing decisions at Shopee which are mediated by purchase intention. By using a sample of 60 students of the 2017 UKRIDA Management Departement with a purposive sampling technique. The data analysis technique used in this research is Structural Equation Modeling (SEM) using the SmartPLS version 3.0 software. The results obtained in this study indicate that there is an effect of e-service quality on purchasing decisions and purchase intentions, while promotion has no effect on purchasing decisions. Meanwhile, mediation of purchase intention strengthens the influence of e-service quality and promotion on purchasing decisions. Keywords: e-service quality, promotion, purchasing decisions, purchase intention

Peran Kepuasan Pelanggan Dalam Memediasi Pengaruh Brand Image Dan Harga Terhadap Minat Beli Ulang Hery Winoto TJ; Melitina Tecoalu; Ferryday Ferryday
Journal of Economic, Bussines and Accounting (COSTING) Vol 5 No 2 (2022): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v5i2.3341

Semakin berkembangnya teknologi pada industri otomotif menumbuhkan keanekaragaman merek dan tipe mobil saat ini. Hal ini mengakibatkan terjadinya persaingan diantara perusahaan mobil untuk dapat menarik konsumen agar menggunakan produknya bahkan hingga pelanggannya melakukan pembelian ulang. Produsen juga perlu memahami perilaku konsumen terhadap produk atau merek yang ada di pasar, selanjutnya perlu dilakukan berbagai cara untuk membuat konsumen tertarik terhadap produk yang dihasilkan karena preferensi dan sikap terhadap obyek setiap orang berbeda. Penelitian ini dilakukan di dealer mobil Honda Banjarbaru Kalsel yang merupakan salah satu dealer mobil Honda di Kalimantan Selatan yang mengalami penurunan penjualan dampak pandemic covid-19. Tujuan dari dilakukannya penelitian ini untuk menguji peran dari kepuasan pelanggan dalam memediasi pengaruh brand image dan harga terjadap minat beli ulang. Penelitian ini dilakukan dengan metode Simple Random Sampling. Hasil analisis menyimpulkan brand image berpengaruh positif dan signifikan terhadap minat beli ulang. Harga berpengaruh positif dan signifikan terhadap minat beli ulang. Brand image berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Harga berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Kepuasan pelanggan berpengaruh positif dan signifikan terhadap minat beli ulang. Kepuasan pelanggan memediasi antara brand image dan minat beli ulang adalah berpengaruh signifikan. Kata Kunci: Brand image, Harga, Kepuasan Pelanggan, Minat Beli Ulang.

Disiplin Kerja Memediasi Pengaruh Budaya Organisasi dan Iklim Kerja terhadap Kinerja Karyawan Hery Winoto Tj; Melitina Tecoalu; Ika Gunawan
Jurnal Pendidikan Tambusai Vol. 6 No. 3 (2022): December 2022
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Sejak awal tahun 2020, dimana wabah Covid 19 mulai menjangkit dunia, tata cara kehidupan dan tata cara dalam bekerja mengalami dampak yang cukup berarti. Dimana dengan kondisi dan keterbatasn yang ada, dunia diharapkan dapat beradaptasi dan tetap bertahan dalam menghadapi luar biasanya serangkaian perubahan paradigma pada kehidupan manusia dan kegiatan berbisnis. Perubahan sangat drastis ini menunjukkan bahwa kehidupan di dunia telah berubah sehingga sangat diperlukan adanya persiapan bagi setiap induvidu untuk menghadapi zaman yang berlainan dari sebelumnya dengan kompetensi diri serta paradigma baru yang berlainan. Kondisi Covid 19 memaksa organisasi dan perusahaan di seluruh dunia untuk dapat berubah, untuk dapat beradaptasi dengan menemukan model kerja yang baru. Perubahan tidak hanya terjadi pada metode kerja tetapi juga pada bagaimana bentuk interaksi dalam organisasi tersebut. Model kegiatan kerja baru dimana melibatkan banyak fungsi digital dalam bekerja banyak dipakai pada masyarakat Indonesia secara umum dan lingkungan PT. Maybank Indonesia Finance khususnya dan ini juga akan menjadi trend bekerja dimasa yang akan datang. Flexible working hours dapat memberikan keleluasaan kepada karyawan untuk mengatur jam sesuai kondisi dan kebutuhan masing masing, dengan praktik tersebut harapannya setiap karyawan dapat menyelesaikan pekerjaan dengan mudah. Dunia bisnis telah mengalami begitu banyak perubahan, dan akan terus terjadi seperti itu. Sejalan dengan perkembangan informasi dan teknologi yang semakin maju, sebuah organisasi atau perusahaan dituntut untuk mampu menyesuaikan diri dan beradaptasi terhadap lingkungan dengan mengelola perubahan-perubahan yang terjadi agar tetap eksis dan dapat mencapai tujuan strategis yang telah ditentukan oleh pimpinan organisasi atau perusahaan. Kemampuan sebuah organisasi untuk beradaptasi, mengelola berbagai perubahan dan mampu berkembang di industrinya sangat bergantung pada kemampuan sumber daya manusia di dalam organisasi tersebut. Kemampuan untuk mengoptimalkan sumber daya yang tersedia juga merupakan faktor penting dalam proses adaptasi tersebut, dan tentunya di era persaingan bisnis yang begitu kompetitif, sebuah organisasi atau perusahaan tidak akan terlepas dari perubahan organisasi, karena pada dasarnya sebuah organisasi hanya dapat bertahan jika melakukan perubahan. Penelitian ini bertujuan untuk mengetahui efek mediasi motivasi kerja pada pengaruh budaya organisasi dan kepemimpinan transformasional terhadap kinerja karyawan. Populasi dalam penelitian ini adalah seluruh karyawan PT. Maybank Indonesia Finance. Sampel dari penelitia ini berjumlah 155 orang yang merupakan karyawan PT. Maybank Indonesia Finance. Hasil dari analisis ini menunjukkan bahwa semua indikator yang dipergunakan pada penelitian ini valid dan reliabel. Penelitian ini menggunakan pendekatan Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS) dengan menggunakan software SmartPLS 3.3. Penelitian ini memberikan bukti yang cukup bahwa budaya organisasi, iklim kerja yang dimediasi oleh dispilin kerja mempengaruhi kinerja karyawan.

Efek Mediasi Motivasi Kerja pada Pengaruh Budaya Organisasi dan Kepemimpinan Transformasional terhadap Kinerja Karyawan Melitina Tecoalu; Hery Winoto Tj.; Susy Susy
BUDGETING : Journal of Business, Management and Accounting Vol 3 No 2 (2022): BUDGETING : Journal of Business, Management and Accounting
Publisher : Institut Penelitian Matematika Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/budgeting.v3i2.3869

This study aims to determine the mediating effect of work motivation on the influence of organizational culture and transformational leadership on employee performance. This research method is descriptive quantitative. The population in this study were all education personnel at the Trisakti School of Insurance Management (STMA), Jakarta, totaling 36 (thirty six) people and all members of the population. This study uses a Structural Equation Modeling (SEM) approach based on Partial Least Square (PLS) using SmartPLS 3.3 software. This research is a census research. The results showed that all indicators used in this study were valid and reliable. In conclusion, organizational culture, transformational leadership, and work motivation affect employee performance. Also, work motivation has a role in mediating the influence of organizational culture on employee performance. However, it does not mediate the effect of transformational leadership on employee performance. Keywords: Organizational Culture, Transformational Leadership, Employee Performance, Employees, Work Motivation, Education Personnel

Effect of Employee Characteristics and Organizational Culture on Employee Performance Mediated By Motivation Hery Winoto Tj
Quantitative Economics and Management Studies Vol. 3 No. 2 (2022)
Publisher : Yayasan Ahmar Cendekia Indonesia

Human resources are important factors that need to be considered by companies, with superior human resources, the company has the potential to achieve its goals effectively and efficiently. Besides that, the company can also win the competition and expand its business. This study aims to analyze the effect of employee characteristics and organizational culture on employee performance with motivation as a mediating variable. Using the purposive sampling technique, the respondents obtained are 125 employees of PT Nuansa Bumi. The technique used in analyzing the data in this research is Non-Probability sampling using SmartPLS tools. The results obtained from this study are that employee characteristics and organizational culture positively affect employee performance. Employee characteristics and organizational culture mediated by motivational variable also positively affect employee performance.

Impact of Work Value Affecting Employee Job Satisfaction for Improving Organizational Performance Hery Winoto Tj
International Journal of Science and Society Vol 1 No 4 (2019): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Companies that want to compete in the global era will increase productivity and performance to maintain a competitive advantage. Therefore, the company must pay attention to physical, financial, marketing, and human resources. Humans, in this case, employees, are the most valuable assets for the long term. Therefore, the organization or company needs to pay more attention to its employees. The goal of this analysis is to illustrate the effect of job values on employee satisfaction. To boost the efficiency of a company. This study uses a qualitative method by using literature studies to collect issues that are relevant to the object of research. The results showed that work value has a strong correlation with employee performance satisfaction. Employees' work values at work, which include independence, working conditions, recognition, relationship, achievement, and support, provide a clear understanding and understanding between employees and companies that do. Of course, it will affect the company's performance.

The Influence of Celebrity Endorsement, Product Quality and Price on Purchase Interest of Kanzler Single Sausage Products Evelyn Maurencia; Hery Winoto Tj; Soegeng Wahyoedi
SIASAT Vol. 6 No. 1 (2021): Siasat Journal, January
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/siasat.v6i1.90

At this time, technological advances are increasingly having a strong enough impact and if it can be utilized properly, this maximizes the results obtained from the existence of the technology itself. Especially in the act of marketing an item, using social media that has many users will make the product marketing process much easier. Supported by the current pandemic conditions that have made major changes in purchasing and selling product transactions, as well as a fairly high increase in internet users. Therefore, using social media that displays advertisers in the form of videos will be considered effective. For now, people are starting to be presented with various types of social media featuring videos such as Youtube, Snapchat, Instagram & TikTok. According to research (OGUNSIJI, 2012) celebrity endorsement is a marketing tool created to show differentiation points between various brands and coverage in the market. Meanwhile, (Nelson & Gloria, 2012) focuses celebrity support on a global perspective because this is a communication strategy that will create promotional actions for a product in the form of goods and services in society. The right choice should be made to choose a celebrity to endorse a brand, as celebrity endorsement can affect the image and productivity of an organization in positive or negative ways. With this research, it is hoped that entrepreneurs who want to market their products will be wiser and easier in choosing what kind of media are currently having a high appeal to consumers. In addition, readers will also be invited to see the benefits of the impact of celebrity endorsement, the quality of a product and how the price affects consumer purchase interest.

Pengaruh Word of Mouth dan Kualitas Produk terhadap Keputusan Pembelian Dimediasi oleh Brand Image pada Produk Jasa Pembiayaan Kredit Mobil Hery Winoto Tj; Saparso Saparso; Ardi Kurniaputra Tamzil
Journal of Management and Bussines (JOMB) Vol 4 No 1 (2022): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v4i1.3712

The purpose of this study was to determine the role of brand image in mediating word of mouth and product quality in the purchase decision of PT Maybank Finance's Jambi car loan service product. This research method is descriptive quantitative. This research was conducted using simple random sampling method. Researchers distributed questionnaires to 100 respondents who were customers of PT Maybank Finance in Jambi. The data analysis technique in this study uses Partial Least Square (PLS) with SmartPLS version 3.0 PLS software. The results showed that word of mouth had no effect on purchasing decisions. Product quality has a positive and significant effect on purchasing decisions. Word of mouth does not affect brand image. Product quality has a positive and significant effect on brand image. Brand image has a positive and significant effect on purchasing decisions. In conclusion, positive or negative word of mouth will not affect Maybank Finance's decision to buy an unsecured car. Brand image is unlikely to influence word of mouth on purchasing decisions. Brand image can effectively mediate product quality on purchasing decisions. Keywords: Brand Image, Purchase Decision, Product Quality, Word of mouth

Co-Authors ., Fushen Aini Kusniawati Amelinda, Rita Andri Martinius Andrian Andrian Angelica, Marcella Angelina Lumintang, Sheren Apriliantari, Astuti Ardi Kurniaputra Tamzil Ariawan, Ariawan Aryana, Permata Aurora Oktabella Andini Bambang Siswanto Bambang Siswanto Catalya Christina Cantika Devi Kristina Dwiyanti Putri, Rosana Efendi Efendi Eka Desy Purnama Eka Desy Purnama Ellen Priskila Erwin Paulus Ester Rita Evelyn Maurencia Felicia Melinda, Thong Ferdian Ferdian Ferryday Ferryday Fushen Fushen Fushen Fushen Fushen Fushen Fushen, Fushen Guntur Novizal Hans Harischandra Tanuraharjo Hendra Hendra Hong, Joni Husain, Muhammad Najib I Gusti Bagus Mahendra Putra Ika Gunawan Indra Kertati Insani, Kristina Dian Irene Putri Jauri Irma Rasita Gloria Barus Irwan Josephine, Jodie Karlina Karlina Kelvin Yonathan Laurentia Cindy Gani Wijaya Liedapraja, Mediana Sutopo Lolinia Agustina Florensia Melinda Rambing Kong Melitina Tecoalu Melitina Tecoalu Melitina Tecoalu Melitina Tecualu Muhammad Basri Only Pricilia Paulus, Erwin Permata Aryana Pieter Andre Puteri, Teresa Kwantoro Rampi, Chintya Natalia Riruma, Olfien Rizki Aprilia Sanchez, Carlos Y.T. Saparso Saparso Saparso Saparso Saparso Saparso Saparso Saparso Sheila Clarisa Korayan Shierli Wijaya Sianipar, Sandri Siska Sjahruddin, Herman Soegeng Wahyoedi Sonny Hadi Wijaya Sri Nani Stefanie, Nadia Cecilia Steffe Lie Steven Surachman S.A Surachman SA Surachman Surjaatmadja Susy Susy Takim Andriono Tania Larasati Tarigan, Krisnawati Tasya Amanda Teresa Kwantoro Puteri Tria Monika Dewi Triasmani, Astuti Veronica Norman Adinda Maha Veronika Irawan Victorya, Jonathan Widjaja, Daniel Wijaya, Arry Yani Puji Mustika Sari Yanto Kurniawan Yohana, Elesia Santa Yuwanda, Tonny

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