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All Journal International Journal of Evaluation and Research in Education (IJERE) Jurnal Pendidikan dan Pemberdayaan Masyarakat Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Jurnal Tecnoscienza Jurnal Teknika Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI) Dharma Ekonomi
Aditya Rachmadi
Fakultas Ilmu Komputer, Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi Berbasis Kriteria untuk Kualitas Sistem One Click Service-Computer Based Test (OCS-CBT) pada SMK PGRI 3 Malang menggunakan Kriteria SERVQUAL Model Termodifikasi Siti Fauziah Nurul Khotimah; Admaja Dwi Herlambang; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

One Click Service-Computer Based Test (OCS-CBT) is a website-based online examination system that is applied at SMK PGRI 3 Malang. The purpose of this study was to determine the quality of the One Click Service-Computer Based Test (OCS-CBT) system at SMK PGRI 3 Malang using the modified SERVQUAL model. This model consists of seven variables, namely assurance, empathy, responsiveness, reliability, website content, service quality, and satisfaction. The population of this study were active students of SMK PGRI 3 Malang in class X and XII for 1664 people. The sample was determined using the Slovin formula with a margin of error 9% and getting respondents numbered 160 people. Data obtained from the distribution of questionnaires with the technique of proportional stratified purposive sampling based on expertise. The analysis used is descriptive statistics. The results of the study showed that assurance variables (71,60%), empathy (67,00%), responsiveness (68,80%), reliability (74,80%), website content (74,20%), service quality (75,20%), and satisfaction (74,60%) is in the high category. The recommendations of this study are training employees who handle OCS-CBT, creating Service Level Agreement (SLA), implementing self help, forming service desks, adding features according to student needs, increasing internet speed, minimizing image file size or graphs, double check or preview the questions before the students work, and make a format or rules for file types and the size of content about exam questions.
Evaluasi Maturity Level Manajemen Layanan Teknologi Informasi menggunakan Framework ITIL v3 Domain Service Operation pada 24Slides Corporation Andra Bayu Febriant; Yusi Tyroni Mursityo; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

24Slides is a multinational company in the field of digital outsourcing that serves presentation redesigns in the form of powerpoints. This company has information technology services to facilitate the operation of internet-based companies. There are a number of reasons for evaluating IT service management on 24Slides because the company has been operating for seven years and should have received an evaluation. In addition, the distance between the two different continental offices makes the company's operations interesting to evaluate. And the last one is due to the fact that no audit has been conducted. This study uses the Information Technology Infrastructure Library (ITIL) framework V3 domain service operation to measure maturity levels, gap analysis, and formulate recommendations for improvement of 24Slides. The questionnaire used is based on University and Colleges Information Systems Association (UCISA). The conclusion obtained in this study is the average score of the maturity level that is worth 2.6 and falls into the repeatable category with a gap of 0.8. The value of the maturity level 2.6 can be interpreted as a basic processes and activities are established and there is a level of discipline and adherence in the 24Slides company. And a gap value of 0.8 means the expectation of 24Slides is greater than what is currently experienced. From the low indicators and by discussions with respondents, can be used as findings to formulate recommendations. The focus of recommendation is run the entire basic processes and carry out documentation and standardization in order to achieve level 3, namely defined level.
Analisis dan Evaluasi Proses Bisnis Pada CV.PASTIJADI dengan Menggunakan Konsep Vertikal Abstraksi Nathania Hutajulu; Aditya Rachmadi; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

CV.PASTIJADI is one IT company under of PT.Talenta Inti Global Madani that located in Surabaya. Director CV.PASTIJADI said that activity for handling client doesn't have a procedure which is some activity resulted in repeated with same goals and the ineffectiveness while working with worker. This research aims to analyze business process (as-is), evaluated that business process, and give a recommendation based on evaluation. This research using some techniques are vertical of abstraction, functional decomposition, value shop, and RACI Chart mapping for analyze. Second, this research using BPMN techniques for modeling the business process, and then this research using FMEA technique for evaluate the business process and last this research using BPI with 12 streamlinng technique for get the recommendation of business process. This research give a result in current business process on analysis of client requirement have reached 26.93%.
Evaluasi Keamanan Informasi pada Dinas Komunikasi dan Informatika Kabupaten Sidoarjo menggunakan Indeks Keamanan Informasi (KAMI) Nofry Arman; Widhy Hayuhardhika Nugraha Putra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Communication and Information Agency (KOMINFO) of Sidoarjo Regency is a government service located in Sidoarjo Regency, which is engaged in communication and informatics and provides public services by utilizing information technology. Related to the importance of information security, the Ministry of Communication and Information issued the Republic of Indonesia Minister of Communication and Information Minister Regulation Number 4 of 2016 concerning Information Security Management System to support the implementation of information security management systems in government agencies, therefore as a service that provides information and uses information technology in its services, an evaluation of the level of information security is needed. In this study the evaluation was conducted with a questionnaire instrument based on Indeks Keamanan Informasi (KAMI) to determine the level of completeness and maturity of information security in five areas, governance, risk management, frameworks, asset management, and technology. From the results of the evaluation it can be seen that at the completeness level get a score of 334 and the average level of information security maturity is at level II. From this, it can be stated that the Sidoarjo Regency Communication and Information Agency needs improvement to carry out ISO27001 certification. These results form the basis of making recommendations obtained from the results of a comparison between Indeks KAMI and ISO27001 controls. One recommendation given is the risk management procedure for non-compliance corrective actions based on control A.18.2.
Estimasi Biaya Pengembangan Perangkat Lunak Menggunakan Metode Fuzzy Use Case Point (Studi Kasus: Dinas Komunikasi dan Informatika Kota Batu) Krisdian Widya Ekatama; Widhi Hayuhardhika Nugraha Putra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Department of Communication and Information (DISKOMINFO) of Batu does not yet have a specific method for estimating the development of information systems or applications, the thing that is used as a reference is the standard operating procedure that contains the application development flow with 3 months of time being carried out with assistance only. This raises several problems such as the lack of time from 3 months to develop the application. This research was conducted to analyze the comparison of estimation using the Fuzzy Use Case Point method with actual conditions. There are 6 applications that become case studies in this study. Data collection was carried out by observation, interviews, and the use of assessment sheets with respondent Head of Application Development Unit of DISKOMINFO Batu. Estimation using the Fuzzy Use Case Point method produces a smaller estimate compared to the actual condition with the average value of percent error is 36.62% for the duration of work and 69.99% for the total cost. Scheduling for each application development is represented in the Work Breakdown Structure (WBS) and then arranged into a Gantt Chart, based on predetermined activities.The results of this study can be taken into consideration for DISKOMINFO of Batu to carry out an analysis of resource estimates that are useful for improving standard operating procedure or also when collaborating with vendor in terms of agreement on estimating resource for application development.
Evaluasi Maturitas Manajemen Risiko Teknologi Informasi menggunakan Process Assessment Model COBIT 5 (Studi Kasus PT. XYZ Indonesia) Lintang Dila Mutiara Putri; Andi Reza Perdanakusuma; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

XYZ Indonesia (Persero) is one of the strategic industrial companies that produces the main tools of the Indonesian defense system and has a focus on the application of information technology managed by the Divisi Teknologi Informasi. In its application, the possibility of a risk cannot be avoided so that IT risk management and evaluation are needed to maximize its performance. Information technology risk management evaluation is carried out by using the Process Assessment Model (PAM) in the COBIT 5 framework with the APO12 Manage Risk process. The use of the COBIT 5 framework will help in measuring the extent to which processes and activities have been carried out properly, and knowing the capability level of the process. This research was conducted using qualitative methods, where data collection was carried out by questionnaire, observation, and validation interviews. The purpose of this study is to obtain evaluation results based on the capability level and formulate recommendations based on the results of the evaluation. The capability level in the APO12 process based on the evaluation results is at level 2, namely the Managed Process. Based on the results of the analysis, 43 recommendations were prepared. Recommendations are prepared based on components at level 1 and level 2 that have not been fulfilled. In addition, recommendations are also made based on components at level 3 to meet target levels. The recommendations given to companies are used to increase the level of IT risk management capabilities that exist in the Divisi Teknologi Informasi of PT. XYZ Indonesia.
Pengembangan Aplikasi Perhitungan Estimasi Biaya Proyek Sistem Informasi Menggunakan Metode Use Case Point, Extended Use Case Point, dan COCOMO 2 Ananta Bintang Pradana; Satrio Agung Wicaksono; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

One of the problems faced in developing information systems is the calculation of cost estimates, the developer does not have yet a standard for determining costs in information system development. From 25000 information system projects implemented from 2011 until 2015, showed 27-31% stated that the project was successful according to (on budget , on time, satisfy), 17-22% failed (canceled or rejected), and 49-56% are challenging projects (Declared satisfactory but exceeds the budget or deadline, that is due an error use or not use existing estimation methods or models, not re-checking the input or output using Expert Judgment model, or ignorance of which method or model needs to be used in a particular condition. The way that is often used to determine the estimated cost and effort in an information system development project is by using the Expert Judgment Method due to limited time spent on the project, so that more complicated methods like COCOMO II or Use Case Points cannot be used. Based on this problem, the author created a system that helps developer to calculate the estimated cost of developing an information system project that can make it easier to calculate project cost estimates. System development using the Waterfall method. Testing method that used in this research is Basis Path Testing, Boundary Value Analysis, and User Acceptance Testing. Based on the results of testing using User Acceptance Testing, the acceptance value is 84%, which means the system is accepted by user.
Evaluasi Layanan Penyampaian Keluhan Masyarakat Berbasis Teknologi Informasi pada Pemerintah Kabupaten Sidoarjo Menggunakan Framework COBIT 5 Fajri Ilhamdi; Widhy Hayuhardhika Nugraha Putra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Sidoarjo Regency Government has implemented a website-based service for public complaint called Pusat Pelayanan Pengaduan Masyarakat (P3M). However, in the process of implementing there is a problem is the user requirements that are not right. So that the service is less attractive to the public as a user. In fact, people prefer to complain through the Sidoarjo Regency Government social media such as Facebook. Therefore, the evaluation was carried out using the Framework Object Control for Information and Related Technologies (COBIT) 5. The process used is Manage Requirements Definition (BAI02) and Manage Solutions Identification and Build (BAI03). This process is chosen because both have activities that support requirements governance. Retrieval of data in this study was carried out by questionnaires, interviews and document study. Respondents were selected using the RACI Chart calculation for each process. On the questionnaire sheet contains questions related to governance requirements on P3M services. Then the interview aims to ask for targeted levels of P3M services. After data processing, capability level in the BAI02 and BAI03 processes at level 0 (incomplete process). Then the targeted level of the two processes at level 2 (managed process), therefore there is a gap of 2 (two). Then the researcher compiled a recommendation document that would complement each activity in the BAI02 and BAI03 processes. Each recommendation will be explained clearly in order to achieve capability level 2 (managed process).
Evaluasi pada Website Fakultas Peternakan Universitas Brawijaya menggunakan Usability Testing Wheny Mela Sari; Aditya Rachmadi; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Faculty of Animal Science Universitas Brawijaya uses a website as a media service to facilitate the work of the campus. Based on the results of interviews and observations, problems were found on the website of the Faculty of Animal Science, namely there were user complaints about the appearance of the website and its functions (icons and links) and some menus could not be used as expected by users, from these deficiencies related to usability problems. Evaluation was conducted to determine the level of usability of the website using the usability testing method and using the system usability scale (SUS) questionnaire. To measure the usability level using usability metrics, usability measurement uses aspects of efficiency, effectiveness, learnability, memorability and satisfaction. For aspect satisfaction, use the SUS questionnaire, while efficiency, effectiveness, learnability and memorability aspects are tested by usability. Usability testing is performed on groups of student and prospective student users by providing several tasks, from the test data will be obtained in the form of success of the user working on the task, time spent by the user in working on each task, number of steps and number of clicks and errors made by respondents completing the task. The results of usability testing will be calculated using matric usability. The usability testing, observation, interview and questionnaire methods are used to measure the level of usability on the Faculty of Animal Science website, and explore problems regarding usability. Usability problems found when testing, observation and interviews were then given recommendations according to the usability guidelines. Recommendations are given to improve the website of the Faculty of Animal Science.
Evaluasi Pengalaman Pengguna Pada Aplikasi Mobile Messenger Menggunakan Metode UX Curve (Studi Kasus pada Aplikasi LINE dan WhatsApp) Novia Fanny Salsabila; Hanifah Muslimah Az-Zahra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Mobile Messanger is a application to send a message which makes it easy for users to communicate with each other. Two of the applications that has a many users around the world is LINE and WhatsApp. This study aims to compare two mobile messanger applications for evaluating long-term user experience. Data collected was produce 200 curves, 100 curves for each application, from the 100 curves the divided into 5 points of view; general UX, attractiveness, ease of use, utility, and degree of usage which 20 curves for each point of view. The curves then combined into a graph and categorized based trends of curve; improving, deteriorating and stable. For LINE application, they has a total 27 improving curves, 7 deteriorating curves, and 67 stable curves. And for WhatsApp application, they has a total 8 improving curves, 18 deteriorating curves and 74 stable curves. Other than that, the reasons of change counted for measure what are the changes of the curve they draw. The reasons consists of positive and negative, then categorized into pragmatic and hedonic perceptions. The relation with user satisfaction and recommendation seen by connecting the attractiveness curve and results of final questionnaire. User satisfaction can be seen with how the users recommended the applications to their friends. 3 of 20 respondents choose LINE application for recommended to their friends, the rest answers that depends on their need.
Co-Authors Abdul Aziz Achmad Arwan Achmad Muchsinul Huda Malik Jamil Ade Renata Adinda Ragilia Rahmandini Aditya Kurniawan Admaja Dwi Herlambang Admaja Dwi Herlambang Afifah Khairunnisa Afifah Qonita Agatha Shella Agtika Agung Prasetyo Siregar Agustinus Dwi Priharyanto Ahmad Dany Mirza Ahmad Muzakir Mahmud Aisha Edna Alicia Sanyoto Aji Irvansyah Alfi Nur Rusydi Alif Hilyatun Nisak Alpia Pentidari Amellia Ayu Permatasari Amirah Al Baiti Ananta Bintang Pradana Ananty Yunanda Rezkiani Andi Reza` Perdanakusuma Andito Wahyudi Andra Bayu Febriant Andre Firza Setyananda ari kusyanti Arib Rahman Sutrisna Arsy Baiq Shazkya Asmi Afdilla Audi Kresna Fathurino Aulia Aprilliana Azri Putri Rahmatika Baihaqy, Ahmad Bavian Adi Nugraha Bintang Fajrianti Binti Lukluil Maknunin Buce Trias Hanggara Buce Trias Hanggara Budi Wasono Bunga Asmara Chafidz Rizal Ilmi Christopher Dimas Satrio Danny Esfarditya Dea Ayu Permatasari Delimukti Putra Muliawan Denlei Diyorossi Denny Sagita Rusdianto Desyolanda Manullang Dhuha Rizky Ramadhan Diah Priharsari Dian Herbayu Dimas Ferry Kurniawan Dinda Riski Nurfadilah Dio Rahmat Putra Dzat Dini Roso Era Nurria Erlan Erlangga Erni Dwi Hartini Erwin Wijayanto Erwina Nur Amalina Evita Liana Sukma Evita Oktaviana Fajar Pradana Fajri Ilhamdi Farah Amalia Fathiya Ihsani Fatwa Ramdani, Fatwa Ferghyna Ferghyna Fifi Syammariah Bawardi Fildzah Zatayumni Fitra Abdurrachman Bachtiar Fitri Dewi Lestari Galih Prakoso Ghasa Amalul 'Alam Glady Putra Pratama Hana Attaumi Hanifah Muslimah Az-Zahra Haris Surya Wijayanto Harisul Ikrom Amin Harun Arrasyid Hasibuan Haryaputra Arbisono Hilda Khairunnisa Hisam Rahman Hakim Ika Kurniawati Ilham Febi Muzacki Ilham Hananto Wibisono Ilham Maulana Ubaidillah Inggrid E. A. Siahaan Intan Camila Intan Rumaysha Ismiarta Aknuranda Ismiarta Aknuranda Ivan H. Primananda Januar Komar Ruwanda Jerry Deska Perdana Karita Puspitasari Khotimah, Siti Fauziah Nurul Krisdian Widya Ekatama Lailatussaadah M Nur, Lailatussaadah Laurensia Clara Sakti Lintang Dila Mutiara Putri Liyan Nasution Lulud Mardhiartika Putri Marisania Pramesti Cahyani Mariyatul, Rohhadiyya Misbakhul Akbar Moch. Fadel Satrio Mochamad Chandra Saputra Mochamad Chandra Saputra Mochamad Taufiq Moh. Firnas Amrozi Muh. Akbar Murad Muhamad Fauziawan Agung Rewanda Muhammad Aminul Akbar Muhammad Hasbi Ashshiddiqi Muhammad Ilham Maksum Muhammad Iqbal Alvin Harlia Rahman Muhammad Nurul Fanani Muhammad Oktoda Noorrohman Muhammad Rasyad Fauzan Muhammad Sultan Alfariz Muhammad Zakhy Fitra Gusri Mukhammad Yusuf Mumtazah Rizti Arini Muqorrobin Ghulam Muhammad Najla Alia Farah Nanang Yudi Setiawan Nanang Yudi Setyawam Nathania Hutajulu Naufal Faza Rusdi Niken Hendrakusma Wardani Niken Hendrakusma Wardani Ninscha Adisti Oktivianet Nofry Arman Noval Ageng Siswanto Novia Fanny Salsabila Nozomi Alifia Ghaisani Nozomi Alifia Ghaisani Nur Afifah Nurudin Santoso Panji Wicaksono Prasetya Muhamad Aditya Putri Puspitasari Rahmi Maulidya Randyka Rusniantoro Rendra Trihardo Restian Parengga Restian Parengga Retno Indah Rokhmawati Rino Agus Saputra Ririn Ririn Ririn Ririn Risma Ismulia Rahmi Rossa Dini Anisya Rusjda Widya Rahmani Sabilla, Ridha Annisa Sandy Rastra Sewakottama Sarah Anindya Shofi Satrio Agung Wicaksono Satrio Dwiartono Satrio Hadi Wijoyo Sephia Aldiariza Sephia Aldiariza Hernandha Septian Rachmat Widayanto Steven Felix Octo Pasaribu Suanggra Lilik Purwanti Supraptoa Supraptoa Teophilus Hans Juliher Teuku Yusuf Ryan Ar-Rasyid Theresia Lulu Indah Kurniawati Tito Akbar Bagaskara Topan Prakoso Ulya Nuzulir Rohmah Via Aprilia Prabawati Virdha Rahma Aulia Wahyu Hadi Supriatmanto Welly Purnomo Wheny Mela Sari Widhi Asih Paramesti Widhi Hayuhardhika Nugraha Putra Widhy Hayuhardhika Nugraha Putra Widya Agusty Bintari Wilda Kusnawati Winda Siti Fatmala Windi Prasetyo Wira Kumara Wreda Beny Ramdhany Yugo Fairnando Augusto Yulie Fauzanah Yusi Tyroni Mursityo Yusi Tyroni Mursityo Yusuf Reyhan Aditiawan Zulfiar Ryanda Putra