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All Journal International Journal of Evaluation and Research in Education (IJERE) Jurnal Pendidikan dan Pemberdayaan Masyarakat Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Jurnal Tecnoscienza Jurnal Teknika Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI) Dharma Ekonomi
Aditya Rachmadi
Fakultas Ilmu Komputer, Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi dan Pemodelan Proses Bisnis Menggunakan Business Process Management Notation dan Quality Evaluation Framework (QEF) Pada Perusahaan Gumcode Indonesia Zulfiar Ryanda Putra; Aditya Rachmadi; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Gumcode Indonesia is a company engaged in the field of it development & outsourcing service with some cooperation with partners, agencies and state-owned enterprises (BUMN). Gumcode has several services in example website and both android and ios mobile apps that can be developed. In addition, Gumcode Indonesia also provides developer outsourcing service for the company. The business processes on Gumcode is certainly not running properly and correctly. There are still some problems that have potential to disrupt the business processes. As has been said by the speakers on Gumcode in February 2018, one of the problems that exist in the gumcode business process is the process runs too long. It require analysis and modeling of business processes in order to evaluate the existing business processes on CV. Gumcode Indonesia. This research uses value shop analysis to find out the main activity and supporting activity in business development process at the company, Quality Evaluation Framework (QEF) to evaluate business development process which have been analyzed and modeled. After that, root cause analysis acts to identify the root of problem using 5 Whys method analysis. The result of this research is in the form of cause and root of problem that happened at activity which have been evaluated. There is a discrepancy in the quality factor with the Q3 code that is the suitability of the offer to the client (Failure Frequency). Based on the results of interviews, the target of offering success on the average client is 10 offerings per week. And in per week on average only 3 offerings that made it into the company. Based on the calculation of Quality Factor obtained 30% results from 10 offers. Then the result of Quality Factor is in accordance with the target company
Analisis Kualitas Layanan Website Terhadap Persepsi Pengguna Menggunakan Metode Webqual dan Servqual Amellia Ayu Permatasari; Mochamad Chandra Saputra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

In the era of information, most of educational institution in Indonesia uses webset as an information media to easiere people to get information from this institution. It is not only for information, website also helps the institution to computerized the manual job. It is can be called as information sistey management. To know the quality of website services, there are two methods, servqual and webqual method which can be used to analized it. From those two methods, which one is to have the most common among the variable in website quality services in the Mathematics department, from the users perception that focus on the quality of website services. The researcher use tservqual method, webqual method, dual regression and factor analysis to measure website services quality. From those methods, regression anlysis shows that the Mathematics department's website is no quite informative. From this research, the researcher hopes that the website services in Mathematics Department can give the service faster and easier to the users.
Pengukuran Tingkat Kematangan Tata Kelola Teknologi Informasi Pada Dinas Komunikasi dan Informatika Kabupaten Lamongan Menggunakan Framework COBIT 4.1 Domain Plan and Organise (PO) dan Acquire and Implement (AI) Moch. Fadel Satrio; Suprapto Suprapto; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dinas Komunikasi dan Informatika Kabupaten Lamongan is regional equipment organization (OPD) which is have scope in communication and informatics with responsibility for providing services to the community for transparent and accountable governance. Along with the use of information technology that is increasing by government institutions, Good IT Governance is required in accordance with Peraturan Menteri Komunikasi dan Informatika Republik Indonesia Nomor 41 Tahun 2007. Based on the results of interviews, the implementation is still not optimal with standard operational procedure (SOP) that are not yet available. Beside that, the maintenance of system/application is doesn't planned. Therefore, the purpose of research to knowing maturity level of IT Governance in the institution using COBIT 4.1. The domains used are Plan and Organise (PO) and Acquire and Implement (AI). Based on the results of research obtained an average value maturity level of each domain. PO domain have value 1,52 and AI domain have value 1,42. To increase the value, so given recommendation can be applied institution. Some recommendations are make document of strategic IT Plan, set procedure, tools and technique about development of information system architecture standardized.
Rekomendasi Dan Perbaikan Proses Bisnis Menggunakan Business Process Improvement Pada PT. Trivia Nusantara Satrio Dwiartono; Nanang Yudi Setiawan; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Trivia Nusantara is stationary supplier, advertising, and printing company. On the daily business, PT. Trivia Nusantara found out that many processes are done incorrectly, the indication are order processing takes a lot of time to be done and the amount of inventory record does not match with the amount of item in the warehouse. Based on those indication, this research aims to evaluate business process and analyze potential problem that may occur and to address the root cause of identified problem on the business process. The first step is analyzing business process using value chain to identify the main process and the secondary process, also to model the identified process using Business Process and Model Notation (BPMN). The next step is analyzing the potential problem and its effect to the company's business process using Failure Mode and Effect Analysis (FMEA). Next step is identifying the root cause of the highest rank from each of the company's business processes using 5-Whys analysis method. From 13 problems identified, there are 7 activities that cannot be solved with Business Process Improvement (BPI) method because the root cause of the problems are human resource. Business process improvement solves 6 activities on menerima order process and menerima barang datang process using streamlining tools on Business Process Improvement (BPI) method. The results of business process improvement are time improvement of 83.77% or 9 minutes 33 seconds per process on penerimaan order process and 1.65% or 33 seconds per process on penerimaan barang process.
Evaluasi Kesuksesan Implementasi Sistem Open Public Access Catalog Dengan Delone and Mclean Model Pada Perpustakaan Universitas Brawijaya Alpia Pentidari; Aditya Rachmadi; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Open Public Access Catalog (OPAC) is one of the systems used and utilized by the library of Brawijaya University to provide information related to the availability and collection of books owned by the library. The purpose of this study was to determine the success of the implementation of the Open Public Access Catalog (OPAC) system in the library of Brawijaya University using Delone and Mclean Model. Delone and Mclean Model consists of six variables, namely system quality, information quality, service quality, use, user satisfaction and net benefits. The population in this study was obtained from the number of active students of Brawijaya University as users of the OPAC system of 57.975 people. The data obtained from this study were obtained from questionnaires and by using the stratified purposive sampling technique, then obtained a sample of 113 respondents. The results obtained in this study are in the condition of each variable in the Delone and Mclean Model. system quality, use, user satisfaction and net benefits are in the high category while information quality and service quality variables are in the high enough category. From the results obtained, it is necessary to prioritize improvements in the indicators possessed by the Delone and Mclean Model variables with an average percentage of each indicator that is below the average percentage of the overall indicator.
Analisis Faktor Minat Beli, Social commerce, Kepercayaan Dan Followers Dalam Pemasaran Produk Melalui Media Sosial Facebook Hijup Suanggra Lilik Purwanti; Yusi Tyroni Mursityo; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

HIJUP is an Islamic fashion e-commerce. Based on the IPrice survey on e-commerce maps, HIJUP experienced a decrease in visitors in the third quarter to the fourth quarter, the decline in the number of visitors HIJUP illustrates the decline in consumer Purchase intention which makes HIJUP must improve effective and efficient marketing strategies to increase the number of visitors, causing consumer interest. Purchase intention is perceived by variables of trust, social commerce and followers. This study aims to describe existing variables using descriptive statistical analysis. Data collection was done by distributing questionnaires online to consumers who joined HIJUP's Facebook fanpage account and had purchased HIJUP products with a total of 82 respondents using purposive sampling technique. The very high category is in the Purchase intention and trust variables which means that consumers' Purchase intention and consumer confidence in HIJUP is very high, the high category is in followers and social commerce variables which means the influence of followers and social commerce on HIJUP facebook fanpage is high. Recommendations that can be given are increasing follower variables, ability indicators on trust variables, indicators of refractive interest, preferential on Purchase intention variables and increasing social commerce variables such as using endorse services.
Penilaian Tingkat Kapabilitas Proses Akuisisi Pengembangan Sistem Informasi Menggunakan CMMI For Acquisition (CMMI-ACQ) Versi 1.3 (Studi Kasus: Dinas Komunikasi dan Informatika Kabupaten Tulungagung) Ulya Nuzulir Rohmah; Aditya Rachmadi; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dinas Komunikasi dan Informatika (Diskominfo) Tulungagung is a government institution of Tulungagung that has a role to build a government based on information technologycalled e-government. In order to realizing e-government, Diskominfouse the ability of suppliers to develop their information system. However, in its implementation there are a lot of management error in defining requirements that makes project out of schedule. The purpose of this research is to assess the capability level of the acquisition process of information system development by adjusting the problems and objectives of improvement to the project roadmap according to CMMI for Acquisition 1.3 framework. The results of this research are the capability level of each process area appraised. The process of appraisal using Standard CMMI Appraisal Method for Process Improvement (SCAMPI) class C.The data used in this research were collected using interview and document tracking. There are 6 process area assessed in this research based on CMMI project roadmap. Based on the results of the assessment, it was found that only process area of Agreement Management that is at capability level 1, performed. While the other 5 process areas in project roadmap are at capability level 0, incomplete.
Implementasi Cobit 4.1 Domain Deliver and Support (DS) Terhadap Tata Kelola Teknologi Informasi (Studi Kasus: Dinas Komunikasi dan Informatika Kabupaten Tulungagung) Danny Esfarditya; Suprapto Suprapto; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Department of Communication and Information Tulungagung (Diskominfo) is an institution that has the main function of formulating policies, evaluating and reporting in the field of communication and information service. But, in its implementation is still not optimal and there are constraints on the delivery and support of IT services such as the lack of references and of procedures in several processes that causes the process is not running optimally, the existing human resources are still inadequate in terms of skills and numbers. Diskominfo Tulungagung has never evaluated IT governance before. Therefore, an evaluation of information technology governance is needed using the COBIT 4.1 platform of Deliver and Support (DS) domains. The purpose of this study is to obtain the maturity level that obtained from the results of questionnaires and interviews with correspondents based on RACI Chart. The gap value is calculated between the current maturity level and what is expected by diskominfo. Based on previous calculations, recommendations is produced. From the results of the maturity level calculation, the average result of the DS domain is 1.50 and the gap value is 1.00 until 3.00. To achieve the expected maturity level, researchers provide recommendations in the form of suggestions that are doing good planning, formally documenting and making a Standard Operating Procedure (SOP) document for each DS domain process. These are recommendations are expected to be implemented by field of E-Government Organization to achieve goals in better management of IT services.
Evaluasi Kualitas Website Pemerintah Daerah Dengan Menggunakan Webqual 4.0 dan Importance Performance Analysis (IPA) (Studi Kasus Dinas Kebudayaan dan Pariwisata Kabupaten Pasuruan) Ilham Febi Muzacki; Andi Reza Perdanakusuma; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The role of the website for a governmental institution nowadays has become an important part of its institution, including the Pasuruan Regency Culture and Tourism Department. However, the website of the Culture and Tourism Department of Pasuruan Regency has never been evaluated since it is officially published on 2016, so that the Pasuruan Regency Culture and Tourism Department does not know the quality of its website. This study analyzed and measured the service quality of the Pasuruan Regency Culture and Tourism Office's websiter based on the user's point of view. User data is obtained by distributing questionnaires based on 3 dimensions in webqual 4.0, namely usability dimensions, information and service interaction. Then, the results of the questionnaire were analyzed using the Importance Performance Analysis (IPA) method. The results of the analysis showed that the website of the Culture and Tourism Office of Pasuruan Regency is not in line with the expectations of users with the results of conformity analysis of 95.79% or <100% and the average analysis of the gap is -0.13 or <0. Priority improvements on this website were in the attribute of number 14 (website of the Culture and Tourism Department of Pasuruan Regency has provide detailed information) and 20 (website of the Culture and Tourism Department of Pasuruan Regency make it easy to communicate with the officer) which are attribute of quadrant A. Recommendations are given is an improvement on the attribute in quadrant A.
Perbaikan Proses Complain Website Qoo10.co.id Menggunakan Usability Testing dan Compatibility Behavioural Galih Prakoso; Hanifah Muslimah Az-Zahra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

One of e-commerce which is quite famous and is based in Korea is Qoo10.co.id, which has a percentage kujungan 28.70% according to alexa.com. In the case of the website Qoo10.co.id is the consumers who order goods by the number two when the goods come only one item is received, consumers do complain in the website there is no response from the party's website. Based on the issue be conducted research business process improvement in the website Qoo10.co.id based on e-commerce business process another decent enough in addressing the problems of implementation and complain complain using the form. The study will describe BPMN from 3 websites that made a comparison that is the website Bukalapak, Blibli, and Zalora. Behaviour compatibility comparison of BPMN is used for each to get compliance behaviour. Usability testing is used to get the value of the efficiency, effectiveness and satisfication, to get the value of effectiveness and efficiency will be done with a task scenario for satisfication questionnaire will use SUS which would filled 6 respondents. From the results of the calculation of any comparison website has a compatible behaviour and the value of the effectiveness and efficiency of each comparison website is 100%, a value Bukalapak, Blibli 70,83 satisfication 72,083, Zalora 66,25. calculation Of behaviour compatibility and usability will be done of making BPMN and the user interface for the website Qoo10.co.id, in the calculation of the BPMN has a behaviour which is compatible and to value the effectiveness and efficiency of the obtained value is 100%, while for values satisfication is 79.167.
Co-Authors Abdul Aziz Achmad Arwan Achmad Muchsinul Huda Malik Jamil Ade Renata Adinda Ragilia Rahmandini Aditya Kurniawan Admaja Dwi Herlambang Admaja Dwi Herlambang Afifah Khairunnisa Afifah Qonita Agatha Shella Agtika Agung Prasetyo Siregar Agustinus Dwi Priharyanto Ahmad Dany Mirza Ahmad Muzakir Mahmud Aisha Edna Alicia Sanyoto Aji Irvansyah Alfi Nur Rusydi Alif Hilyatun Nisak Alpia Pentidari Amellia Ayu Permatasari Amirah Al Baiti Ananta Bintang Pradana Ananty Yunanda Rezkiani Andi Reza` Perdanakusuma Andito Wahyudi Andra Bayu Febriant Andre Firza Setyananda ari kusyanti Arib Rahman Sutrisna Arsy Baiq Shazkya Asmi Afdilla Audi Kresna Fathurino Aulia Aprilliana Azri Putri Rahmatika Baihaqy, Ahmad Bavian Adi Nugraha Bintang Fajrianti Binti Lukluil Maknunin Buce Trias Hanggara Buce Trias Hanggara Budi Wasono Bunga Asmara Chafidz Rizal Ilmi Christopher Dimas Satrio Danny Esfarditya Dea Ayu Permatasari Delimukti Putra Muliawan Denlei Diyorossi Denny Sagita Rusdianto Desyolanda Manullang Dhuha Rizky Ramadhan Diah Priharsari Dian Herbayu Dimas Ferry Kurniawan Dinda Riski Nurfadilah Dio Rahmat Putra Dzat Dini Roso Era Nurria Erlan Erlangga Erni Dwi Hartini Erwin Wijayanto Erwina Nur Amalina Evita Liana Sukma Evita Oktaviana Fajar Pradana Fajri Ilhamdi Farah Amalia Fathiya Ihsani Fatwa Ramdani, Fatwa Ferghyna Ferghyna Fifi Syammariah Bawardi Fildzah Zatayumni Fitra Abdurrachman Bachtiar Fitri Dewi Lestari Galih Prakoso Ghasa Amalul &#039;Alam Glady Putra Pratama Hana Attaumi Hanifah Muslimah Az-Zahra Haris Surya Wijayanto Harisul Ikrom Amin Harun Arrasyid Hasibuan Haryaputra Arbisono Hilda Khairunnisa Hisam Rahman Hakim Ika Kurniawati Ilham Febi Muzacki Ilham Hananto Wibisono Ilham Maulana Ubaidillah Inggrid E. A. Siahaan Intan Camila Intan Rumaysha Ismiarta Aknuranda Ismiarta Aknuranda Ivan H. Primananda Januar Komar Ruwanda Jerry Deska Perdana Karita Puspitasari Khotimah, Siti Fauziah Nurul Krisdian Widya Ekatama Lailatussaadah M Nur, Lailatussaadah Laurensia Clara Sakti Lintang Dila Mutiara Putri Liyan Nasution Lulud Mardhiartika Putri Marisania Pramesti Cahyani Mariyatul, Rohhadiyya Misbakhul Akbar Moch. Fadel Satrio Mochamad Chandra Saputra Mochamad Chandra Saputra Mochamad Taufiq Moh. Firnas Amrozi Muh. Akbar Murad Muhamad Fauziawan Agung Rewanda Muhammad Aminul Akbar Muhammad Hasbi Ashshiddiqi Muhammad Ilham Maksum Muhammad Iqbal Alvin Harlia Rahman Muhammad Nurul Fanani Muhammad Oktoda Noorrohman Muhammad Rasyad Fauzan Muhammad Sultan Alfariz Muhammad Zakhy Fitra Gusri Mukhammad Yusuf Mumtazah Rizti Arini Muqorrobin Ghulam Muhammad Najla Alia Farah Nanang Yudi Setiawan Nanang Yudi Setyawam Nathania Hutajulu Naufal Faza Rusdi Niken Hendrakusma Wardani Niken Hendrakusma Wardani Ninscha Adisti Oktivianet Nofry Arman Noval Ageng Siswanto Novia Fanny Salsabila Nozomi Alifia Ghaisani Nozomi Alifia Ghaisani Nur Afifah Nurudin Santoso Panji Wicaksono Prasetya Muhamad Aditya Putri Puspitasari Rahmi Maulidya Randyka Rusniantoro Rendra Trihardo Restian Parengga Restian Parengga Retno Indah Rokhmawati Rino Agus Saputra Ririn Ririn Ririn Ririn Risma Ismulia Rahmi Rossa Dini Anisya Rusjda Widya Rahmani Sabilla, Ridha Annisa Sandy Rastra Sewakottama Sarah Anindya Shofi Satrio Agung Wicaksono Satrio Dwiartono Satrio Hadi Wijoyo Sephia Aldiariza Sephia Aldiariza Hernandha Septian Rachmat Widayanto Steven Felix Octo Pasaribu Suanggra Lilik Purwanti Supraptoa Supraptoa Teophilus Hans Juliher Teuku Yusuf Ryan Ar-Rasyid Theresia Lulu Indah Kurniawati Tito Akbar Bagaskara Topan Prakoso Ulya Nuzulir Rohmah Via Aprilia Prabawati Virdha Rahma Aulia Wahyu Hadi Supriatmanto Welly Purnomo Wheny Mela Sari Widhi Asih Paramesti Widhi Hayuhardhika Nugraha Putra Widhy Hayuhardhika Nugraha Putra Widya Agusty Bintari Wilda Kusnawati Winda Siti Fatmala Windi Prasetyo Wira Kumara Wreda Beny Ramdhany Yugo Fairnando Augusto Yulie Fauzanah Yusi Tyroni Mursityo Yusi Tyroni Mursityo Yusuf Reyhan Aditiawan Zulfiar Ryanda Putra