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Analisis Perbandingan Tiga Metode Evaluasi Usability Dalam Mencari Permasalahan Usability (Studi Kasus: Aplikasi Situbondo Tera') Farid Khatibul Umam; Fatwa Ramdani; Satrio Hadi Wijoyo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 2 (2021): Februari 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Situbondo Tera' is a portal application of the Situbondo Regency Government that can be accessed by the public. Based on the researcher's experiment and interviews with the developer the application is still not running optimally and has never been evaluated. This study uses 3 methods, those are Usability Testing, Cognitive Walkthrough, and Heuristic Evaluation to find usability problems and see the comparison of the problems obtained from each method. The study used 10 respondents on Usability Testing, 10 respondents on Cognitive Walkthrough, and 3 experts on the Heuristic Evaluation method. From the analysis it is known that total of 41 problems were found. The Usability Testing method found 27% of the total problems with an average of 2.4 problems per respondent. The Cognitive Walkthrough method found 29% of the total problems with an average finding of 3.7 problems per respondent. Meanwhile, the Heuristic Evaluation method found 44% of the total problems with an average finding of 8 problems per evaluator. There were 8 similar problems found and almost all of them appeared in 3 methods at once so that it needed special attention. The results of the Usability Testing method got an average value of 95% effectiveness, 88.32% efficiency, and the satisfaction gets 5.76 from scale 1 to 7. In the Cognitive Walkthrough method, it was known that the problems that often arise were minor and most types of the problems come from Text and Icon (T) and User (U). The Heuristic Evaluation method found problems that were spread across all 9 heuristic principles.
Evaluasi dan Perbaikan Pada Antarmuka Pengguna Website Perusahaan Daerah Air Minum (PDAM) Kota Malang Dengan Menggunakan Metode Usability Testing dan Heuristic Evaluation Lailatul Fitriyah; Satrio Hadi Wijoyo; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 3 (2021): Maret 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Regional Drinking Water Company (PDAM) Malang City is a drinking water provider company with one of its services through the website. The results of initial interviews with website managers and users indicate that there are problems, namely the display has not been developed, the user is confused about several features that are not suitable, one of which is the menu that has not been dropdown, login designation, and menus such as advertisements can affect the level of usability. So, it is necessary to evaluate the interface of the website by involving the natural point of view of users and experts to find problems and recommend improvements. This study uses usability testing and heuristic evaluation methods. Usability testing uses 3 measurement aspects, namely effectiveness, efficiency, and satisfaction. The heuristic evaluation uses 10 principles of Nielsen's heuristic utility. The results of usability testing found 14 interface problems and heuristic evaluation found 25 interface problems. Usability testing shows the measurement of effectiveness at the level of error that is low and the level of completion which is above average. Measurement of efficiency is high, and measurement of satisfaction is less satisfactory. Then, heuristic evaluation shows that the most interface problems are the H8 (aesthetic and minimalist design) principle. Based on the results of the evaluation, 30 recommendations were made using the guidelines for a better level of use.
Analisis Pengalaman Pengguna Pada Aplikasi Ciayo Comic Menggunakan Diary Study Dan User Experience Questionnaire (UEQ) Resky Ramadhanti; Satrio Hadi Wijoyo; Welly Purnomo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 4 (2021): April 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Entertainment is one of the ways that people do when they are tired when facing their daily activities, including reading comics. With the rapid development of technology, nowadays we no longer need to go to the bookstore to buy comics because we can enjoy online comic through the applications. CIAYO Comics is one of the apps that provides online comics which currently has more than 100,000 users on Google playstore. Based on preliminary observations made on Google Playstore, ciayo comics received poor reviews regarding to the comics' appearance and comics update delay. This affects the user experience and resulting discomfort and dissatisfaction with the user. A good application must provide a sense of comfort when used by its users so that it needs to be analyzed to find user experiences problems and know how well the user experience levels on the application. The user experience measurement is done using the User Experience Questionnaire. Meanwhile, Diary Study is used for the discovery of the problem as well as to explore the experience and in-depth user response and conceptual. From the research results, the UEQ results showed that the average UEQ scale was normal, where all the UEQ scales were in the range -0.8 to 0.8. For the diary study results, 13 problems were found and 5 aspects of the diary study user experience were analyzed in the CIAYO Comics application.
Perbandingan Kualitas Pelaksanaan Evaluasi Pembelajaran berbasis Online dan Offline dengan menggunakan Model CIPP di SMK Negeri 5 Malang dan SMK Negeri 6 Malang Onita Dwi Agustin; Admaja Dwi Herlambang; Satrio Hadi Wijoyo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 13 (2021): Publikasi Khusus Tahun 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Untuk dipublikasikan di The Journal of Information Technology and Computer Science (JITeCS)
Analisis Perbandingan Model Problem Based Learning (PBL) berbasis Edmodo dan Google Classroom untuk Meningkatkan Hasil Belajar dan Interaksi Guru dan Siswa pada Pembelajaran Komputer dan Jaringan Dasar Kelas X pada Jurusan Teknik Komputer dan Informasi (S: (Studi Kasus: SMKN 5 Malang) Raka Wisnu Wijaya; Satrio Hadi Wijoyo; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 7 (2021): Juli 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The development of information technology, which is supported by the presence of the Internet, has had a positive impact on education and made the online and offline learning process easier. However, there are problems with students of SMKN 5 Malang in carrying out the learning that is given by lectures by teachers of the department of computer technology and information at SMKN 5. In this study, teachers should be encouraged to use learning media from Edmodo and Google Classroom with a population of 10 people. All students in class X, Faculty of Computer Technology and The information totaled 67, namely X TKI-3 and X TKI-5 media Edmodo and Google shows and questionnaire in the form of questions interaction of teachers and students during treatment. In this study, data acquisition techniques in the form of interviews with teachers from subjects at SMKN 5 Malang are used. This study compares media Edmodo and Google actions with model learning problem-based learning. This type of quasi-experimental study using the non-equivalent control group design was used in this study. Based on hypothesis tests, the researchers receive the results that there is a difference between Edmodo and Google Classroom with the learning model of learning problem-based learning, namely that the learning outcomes of TKI-5 students in class X who use Edmodo are higher than that of men -Whitney test test package.
Analisis Kualitas Website Hsp Academy (PT. Hanosen Pratama) Menggunakan Metode Webqual 4.0 Dan Importance And Performance Analysis (IPA) Anisah Ikhsawiyanthi; Satrio Hadi Wijoyo; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 13 (2021): Publikasi Khusus Tahun 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Untuk dipublikasikan di Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK)
Perancangan User Experience Aplikasi Web Self Service Kedai Om Kopi Menggunakan Pendekatan Human-Centered Design (HCD) Dhaneswara Mursito Rukmi; Satrio Hadi Wijoyo; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The era of technological development is growing rapidly so that it has a big role in the business world, one of which is the coffee shop business. Therefore, Om Kopi wants to participate in existing developments, namely providing new services in the form of self-service. So, to realize these services, it is necessary to design a user experience for web applications for users. The design uses a human centered design (HCD) approach, in which the approach focuses on humans. The human focus in this study is users and stakeholders. Therefore, there are several stages in the solution development process. The stage of analyzing the context of use and user needs where the results are based on interviews with Om Kopi's stakeholders, employees and customers. So that these stages get information on web application users, namely employees and customers with their respective characteristics and duties. The design stage of the solution design produces a wireframe, screenflow, and high fidelity prototype. The evaluation stage uses a user experience questionnaire (UEQ). The evaluation of the web application obtained a mean value with a mean of 1.917 for attractiveness, 1,934 for perspicuity, 1,824 for efficiency, 1,912 for dependability, 1,728 for stimulation, and 0,978 for novelty. To increase the mean scale, improvements were made and recommended the features most desired by the user. From the results of the improvement experienced a significant increase.
Evaluasi Usability dan Perbaikan Antarmuka Pengguna Aplikasi Bima Plus Menggunakan Metode Usability Testing dan User-Centered Design (UCD) Sabilatunnajah Sabilatunnajah; Satrio Hadi Wijoyo; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Bima Plus is a Tri provider application that provides services to support the needs of Tri card users. Based on studies of user reviews on the Google Play Store and interviews with application users, there are usability problems in the Bima Plus application that are felt by users, such as bad user interface, annoying ad headers, slow application performance, and so on. Therefore it is necessary to evaluate usability to be used as a reference in designing the improved user interface of the Bima Plus application. Improvements are made with the User-Centered Design (UCD) approach which places specific users as the main focus in each development process, while the method used in evaluating usability is usability testing. Testing was carried out on five respondents who will work on task scenarios to measure the level of effectiveness and efficiency, as well as interviews to find problems in the application. After that, the respondents filled out the System Usability Scale (SUS) questionnaire to get the level of satisfaction. In the initial evaluation, 22 problems were found which will be improved into low-fidelity prototype and will be evaluated as the first iteration. Improvements are made in the form of high-fidelity which is the final design of the solution design. The results of the evaluation of the final design as second iteration show that the usability level increases by 10% for effectiveness aspects, 23,08% for efficiency aspect, and 31.5 for satisfaction aspects.
Evaluasi Usability pada E-Learning Menggunakan Metode Human Centered Design dan Usability Testing One Click Service SMK PGRI 3 Malang Erfan Yuono; Satrio Hadi Wijoyo; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMK PGRI 3 Malang is one of the vocational vocational high schools that has utilized information technology in its learning and learning activities. The LMS One Click Service that was developed is often used by students to view data from educators, see the results of learning scores, and thefeature online drive that is very often used by students. From the data collected by researchers on students by conducting interviews, there are still problems with the application of thisLMS One Click Servic . The problems found were on thefeatures website One Click Service, among others, lack of detailed menu explanation, untidy button placement, and lack of explanation on the menu, the content displayed on themenu is one drive still one, thus hindering student performance. In this study, the authors used themethod Human Ceneterd Design for makingproposals design interface, and themethod Usability Testing for evaluating the design proposed interface. The success parameters are divided into 3 aspects, namely the aspects of efficiency, effectiveness, and satisfaction. The results of the test using the efficiency aspect, the effectiveness aspect, and the satisfaction aspect are as follows, the efficiency aspect increased by 36%, the effectiveness aspect was divided into 3 aspects, the success aspect got an average of 67.2%, Non Critical Error 23.3 % and Critical Error of 9%. Then on the satisfaction aspect, it gets a score of 81.5 with thecategory Acceptable
Perancangan Prototype Antarmuka Sistem Informasi Simpan Pinjam Pada Koperasi Wanita Tutur Mandiri Desa Sooko Menggunakan Metode Human Centered Design (HCD) Civica Moehaimin Dhewanty; Satrio Hadi Wijoyo; Welly Purnomo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Tutur Mandiri Women's Cooperative has a savings and loan service unit that deals with all savings and loan matters carried out by Tutur Mandiri Women's Cooperative members. Until now, Tutur Mandiri Women's Cooperative has only carried out manual records related to data on cooperative members, including data on savings and loans. This can lead to errors or data loss. Tutur Mandiri Women's Cooperative has also been going to implement a system but the information system has not been implemented. The reason is that administrators and supervisors find it difficult for doctors, too complex and not following the needs and desires of the cooperative. So the cooperative management needs a prototype that is used for recording data on savings and loans. To be able to produce a prototype, it is necessary to carry out the process of designing an information system interface. Based on these problems, research was carried out on the design of an information system interface prototype using the Human-Centered Design (HCD) method which later can provide an introduction, explanation, and initial description of how the management of a cooperative organization of savings and loan data. This research was conducted by conducting literacy studies, planning the Human-Centered Design (HCD) process, determining the context of use, specifying the needs and requirements of users and organizations, designing solutions and prototypes, evaluating solutions and prototypes, and improving the design of solutions and prototypes.
Co-Authors Abdul Harris Wicaksono Abdurahman Abdurahman Adam Hendra Brata Adelia Ayu Trilestari Aditya Putra Pratama Aditya Rachmadi Admaja Dwi Herlambang Ady Ramadhan Putra Afifah Pratiwi Reza Ayu Widiarti Agnes Astriani Agung Rizqi Maulana Agustinus Ryan Wicaksono Ahmad Afif Supianto Ahmad Fahrurrozi Ahmad Fariddudin Ailsa Nabila Irvhan Aisha Damayanti Alfi Nur Rusydi Alif Hilyatun Nisak Alma Syahara Nur Cholidhea Alya Paramitha Ayuningsih Amanda Puti Wibawa Andi Reza perda Andi Reza` Perdanakusuma Andikarama Prasida Andre Diofanu Anisah Ikhsawiyanthi Annisa Julia Santoso Aprilia Riayatul Millah Arief Rino Wahyu Putra Arnezha Tinar Arrofiq Budi Al Fajri Atika Shinta Pratiwi Atikah Febrianti Nastiti Ayu Made Krisna Dewi Ayu Resmitasari Ayuningtyas Ayuningtyas Bagus Setiawan Batita, Maurish Sofie Rahmi Bondan Sapta Prakoso Bondan Sapto Prakoso Bossarito Putro Buce Trias Hanggara Budi Darma Setiawan Cindy Felita Nur Alimah Saptonoadi Civica Moehaimin Dhewanty Cristina Pravitasari Dayu Ikhwanika Prasetyo Denis Mafira Ramdhan Desi Rosalia Dewi Dhaneswara Mursito Rukmi Diah Priharsari Diah Priharsari Diah Putri Vidia Sari Dian Agus Sasmita Dian Indrawati Dimas Adhitya Rahadiarizki Dimas Anugerah Asprila Dimas Ferry Kurniawan Dinda Aditya Febrianti Dini Rahmatika Adi Diva Kurnianingtyas Duwi Ajeng Intan Sari Dzakiyyah Salma Wachid Ebid Dliya'ul Haq Edy Santoso Eko Cahyo Wahyudi Elistya Maghfiroh Ella Inayatul Khusna Elmanda Krisna Jaya Erfan Yuono Eric Aji Panji Kurniawan Ervina Nurhidayati Fadillah Eka Putri Fahmi Nur Fachrurozi Faizatul Amalia Faradilla Umami Fariatul Auniyah Farid Khatibul Umam Fariz Wahyu Djatmiko Fathoni Alim Rosyidi Fatmawati Fatmawati Fatwa Ramdani, Fatwa Fauzan Adi Laksono Fierhan Arzza Ardhana Firmansyah Arif Maulana Fitra Abdurrachman Bachtiar Fitra Endi Auliansyah Frita Dwi Julianinda Gidion Aldi Goesti Sofi Indah Sari Grenzya Laksmi Putri Kusoy Hanggar Wahyu Agi Prayogo Hanifah Asri Hanifah Muslimah Az-Zahra Haris Hasan Mangundap Hawim Mahfudah Herman Tolle Hilda Khairunnisa Ida Fitriah Ifadhatur Rohmah Ike Kusuma Putri Ikrom Septian Hadi Ilham Hananto Wibisono Inneke Yola Ferdiana Hadi Intan Kikis Sahara Intan Sartika Eris Maghfiroh Irdiaga Isnainrajab Irfan Aufa Ramadya Irfan Nuril Faza Ismaiwati Ismaiwati Ismiarta Aknuranda Issa Arwani Iwan Majid Jofy Eljabar Ukur Katon Pratama Susanto Kembang Regain Kevin Maulana Khusnul Aidil Santosa Komang Candra Brata Kurnila Putri Islamawati Lailatul Fitriyah Lailil Muflikhah Lizma Nur Saidah Luh Putu Dessy Citra Yoseva Wardana Lutfi Fanani Lutfiani Akhmadi Luthfan Aufa Faqih M. Daffas Athadiansyah Moch. Afandi Yusup Mochammad Chandra Saputra Mochammad Naufal Rizky Angkasa Moh. Septian Al Fikri Muhammad Ainu Yazid Muhammad Anas Ziauddin Muhammad Daffa Arga Muhammad Nicco Gumaisa Muhammad Rizal Ramdhani Muhammad Syarifuddin Muhammad Tanzil Furqon Muhammad Zainuri Aziz Muhammad Zidane Hidayatullah Suprapto Mukhamad Naufal Ar-Rozaq Nabial Ihlashi Nabilah Wava Elazri Nadiah Alma Ratnaduhita Nanang Yudi Setiawan Narayana Demafaris Pradana Naufal Zulfikar Priambodo Ni Made Dewi Widiastuti Nia Amanda Putri Niken Hendrakusma Wardani Nur Sa'ida Kismurdiani Nurul Hidayat Onita Dwi Agustin Panji Aris Setyawan Pujo Prasetyo Aji Putri Nur Utami Ramadhani Raden Siti Nabila Putri Fasabuma Rahmawati Hari Khasanah Raka Irvaldo Rahadiasta Raka Wisnu Wijaya Raka Yuwono Ario Wibowo Ramdaning Puri Pradani Rayyan Mada Reinardus Dimas Bagus Kurniawan Rendy Murdiyanto Resky Ramadhanti Retno Indah Retno Indah Rokhmawati Reza Ararsy Arrohman Rezdy Juliani Rapa' Ricco Anjasmara Putra Pratama Ricky Gunawan Rida Erlangga Rihadatul 'Aisy Rindhi Nisrina Hasna Rita Novi Dayanti Rivo Dimas Prakasa Rizal Bachtiar Rizka Hikma Damayanti Rizki Agung Pambudi Rizki Hasna Salsabil Rakha Rizky Ariefpambudi Rizqi Ahmad Abdillah Rokhmah Vira Santi Roni Yulistyo Saputra Rony Adita Muslim Rosa Guriarsa Priambodo Rudy Usman Azzakky Sabhian Bagaspati Susilo Sabilatunnajah Sabilatunnajah Salviko Israfi Talanrea Sandhi Hendrawan Sapriliana Sukmana Putri Satrio Agung Wicaksono Setiyawan, Ramadhana Shafa Dinda Tsabitah Sila Nur Ma'rifah Supraptoa Supraptoa Syamsu Anaqin Syattya Permata Anugrah Syeh Umar Anggana Syinthia Dwi Fortuna Tara Rahmadilla Adhi Tri Afirianto Tri Afirianto, Tri Tri Alfrianto Tri Andre Mahadika Putra Tubagus Reza Fachlevi Vigo Hernando Vikry Aghnas Saharja Welly Purnomo Wibisono Sukmo Wardhono Yeni Amelia Br Tarigan Yuliana Anggreini Budiman Yunior Rikky Fitanto Yunita Titisari Yusi Tyroni Mursityo Zaky Nur Abyan Zulvarina, Prima