Article Per Year (5 Year)
p-Index From 2021 - 2026
11.28
P-Index
This Author published in this journals
All Journal Jurnal Inovasi Publik (Jurnal Ilmu Administrasi) Jambura Economic Education Journal Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Aksara: Jurnal Ilmu Pendidikan Nonformal TheJournalish: Social and Government Bakti Cendana: Jurnal Pengabdian Masyarakat Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) GANESHA: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat (ABDIRA) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Science and Society (IJSOC) JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Research Review: Jurnal Ilmiah Multidisiplin International Journal of Public Administration Studies Asia Pacific Journal of Management and Education Journal of International Conference Proceedings Provider Jurnal Ilmu Pemerintahan (PROJIP) Journal of Artificial Intelligence and Digital Business Public Policy Journal Nanggroe: Journal Of Scholarly Service Jurnal Pengabdian Masyarakat Bangsa Journal of Economic and Business Education MIMBAR : Jurnal Sosial dan Pembangunan Jambura Journal of Administration and Public Service Nanggroe: Journal of Scholarly Service Socius: Social Sciences Research Journal JianE (Jurnal Ilmu Administrasi Negara) Media Hukum Indonesia (MHI) Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik International Journal of Education, Vocational and Social Science Parlementer : Jurnal Studi Hukum Dan Administrasi Publik Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Sultan Adam : Jurnal Hukum dan Sosial Ulil Albab Abdurrauf Science and Society Aksi Kita: Jurnal Pengabdian Kepada Masyarakat Kajian Administrasi Publik dan ilmu Komunikasi Studi Administrasi Publik dan ilmu Komunikasi Indonesian Journal of Social Science and Education FisiPublik: Jurnal Ilmu Sosial dan Politik
Rusli Isa
Universitas Negeri Gorontalo, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

Published : 91 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 91 Documents
Search

 4   5   6   7   8 
Optimalisasi Saluran Komunikasi Digital dan Tradisional oleh Dinas Komunikasi dan Informatika Kabupaten Bolaang Mongondow Selatan untuk Menjangkau Masyarakat dengan Melek Digital Terbatas Gobel, Muhamad Risky Syawal; Isa, Rusli
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 3 (2025): October 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17449281

Abstract

This research examines the communication strategy of the Bolsel District Communication and Informatics Office (Diskominfo) in integrating digital (website, social media) and traditional channels (face-to-face meetings, mosque loudspeakers) to reach the entire community. The objective is to develop an inclusive communication model that overcomes the digital divide, thereby ensuring equitable access to information and more effective government governance. This qualitative study analyzes the optimization of communication channels by Diskominfo in the context of limited public digital literacy. Primary data from in-depth interviews and secondary data were analyzed using triangulation. Through the application of Miles and Huberman's interactive model of analysis, the findings were reduced, presented, and verified to obtain a comprehensive contextual understanding. The findings indicate that Diskominfo Bolsel implements a hybrid communication strategy, combining digital channels (such as social media) with traditional ones (such as sub-district head visits and community forums). The role of community leaders as key gatekeepers, who filter information, enhances credibility and feedback. This strategy accommodates digital infrastructure limitations by leveraging existing social structures, aligning with Rogers' Diffusion of Innovations theory. The South Bolmong government successfully enhanced public communication with this hybrid model, which integrates platforms like Facebook and WhatsApp with conventional methods. However, challenges related to infrastructure and human resource capacity still need to be addressed to expand reach and inclusivity.
Sinergi New Public Management dan New Public Service Dalam Pengelolaan Sumber Daya Air Dinas Pekerjaan Umum dan Tata Ruang Kabupaten Bolaang Mongondow Selatan di Era Digital Suja, Siti Fatima; Isa, Rusli
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 3 (2025): October 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The digital transformation in public administration has created new challenges for local technical agencies, including the Public Works and Spatial Planning Office (PUTR), which plays a crucial role in water resources management (WRM). This study analyzes the synergy between the New Public Management (NPM) paradigm—focused on efficiency and performance—and the New Public Service (NPS) paradigm—emphasizing participation and public value—in the management of WRM at the PUTR Office of Bolaang Mongondow Selatan Regency, Indonesia. A qualitative descriptive method was applied through literature review, limited interviews with PUTR officials, and policy document analysis. The findings reveal that digitalization initiatives such as GIS-based irrigation network monitoring, damage reporting applications, and e-supervision systems have improved efficiency and accountability (NPM principles). However, program sustainability depends heavily on community collaboration, farmer associations, and local user groups (NPS principles). The synergy between NPM and NPS creates a hybrid model of public administration that is both efficient and inclusive, reinforcing good water governance in the digital era.
QUALITY SERVICE ON PUBLIC SATISFACTION OF BPJS HEALTHCARE USERS Deu, Fitriani; Tahir, Arifin; Isa, Rusli
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2067

Abstract

The achievement of perfect service quality will promote the creation of community satisfaction because service quality is a means torealize community satisfaction. This study aims to determine the influence of service quality on public satisfaction of BPJS users partially or simultaneously at Kabila Public Health Center, Bone Bolango Regency. The research employed a quantitative method with a total of 50 respondents. Data were collected through questionnaire and analysed using a simple regression analysis with the aid of the SPSS 25 Microsoft Excel application. The findings demonstrated that the service quality variable has a positive, indicating that if the quality improves, and so public satisfaction will follow. The results of the coefficient of determination test obtained the R Square value of 0.630, meaning that the influence of the quality variable is 63%. Therefore, the overall quality variable has an influence of 63% on the satisfaction variable. Whereas, the remaining 37% is influenced by other variables such as awareness, regulation, organization, income, skill and ability, and service facilities. Partially, service quality has a predominant influence over community satisfaction.
FISHERMAN EMPOWERMENT PROGRAM IN TALAUD ISLANDS Mamentu, Michael; Rares, Joyce Jacinta; Isa, Rusli
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2078

Abstract

Talaud Islands Regency is a regency in the province of North Sulawesi located on the border of Indonesia and the Philippines. This area has enormous fisheries potential, characterized by high illegal fishing activities by foreign fishermen in the region. Most of the fish sold in the central fish market in General Santos (Philippines) comes from these islands. The government has implemented various special stimulus programs to empower traditional fishermen, but the poverty rate of fishermen in the region has not changed significantly. The study was conducted in two stages. The first stage is to try to find the right methods to empower fishermen in the region so that they have better socioeconomic skills. The second stage is to implement an empowerment model that will make the socio-economic quality of targeted traditional fishermen will increase. The results of the study found that the cause of significant changes in the quality of social and economic life of fishermen (small fishing), rooted in the power of nepotism in the implementation of the policy. Fishermen empowerment policies in the form of fresh financial assistance and marine infrastructure, are given to the wrong targets. Assistance is not given to small fishing groups but established fishing individuals (boat owners "pajeko"), or in other communities (artisans and farmers) who do not work as fishermen. In conclusion, it is urgently needed to change the behavior of decision makers, especially those responsible for improving the quality of life of small fishermen.
THE EFFECTIVENESS OF PUBLIC SERVICES AT THE PANGI VILLAGE OFFICE SUWAWA TIMUR SUB-DISTRICT Bulonggodu, Yurni; Isa, Rusli; Tohopi, Rustam
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2522

Abstract

The research objectives were to find out (1) How is the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. (2) Factors that Determine the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. This research method uses a qualitative approach with a qualitative description type of research. Based on the results of the research found in the field that (1) The effectiveness of public services at the Pangi Village Office, East Suwawa District, researchers use three indicators of the effectiveness of an organization's work at the Pangi Village Office, namely the time factor, the accuracy factor, the service provider style factor. The time factor or timeliness in service providers, is still not optimal, marked by the fact that there are still officials who have not been able to complete their work on time. The accuracy factor in the service provider is good and has been effectively characterized by high accuracy and accuracy in every service. The service provider style factor is effective, characterized by being by existing service procedures and following the specified mechanism. (2) Factors that determine the effectiveness of public services at the Pangi Village Office, East Suwawa District include ability, expertise, knowledge, attitude, motivation, and stress have been carried out well and can be said to be effective.
THE INFLUENCE OF ORGANIZATIONAL CULTURE ON SERVICE QUALITY IN PDAM MUARA TIRTA GORONTALO CITY Baruadi, Suci Apriani; Mozin, Sri Yulianty; Isa, Rusli
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2658

Abstract

This study aims to determine the influence of organizational culture on service quality in PDAM Muara Tirta Gorontalo City. The research approach used in this study is quantitative, where the sample in this study amounted to 100 employees and customers using a research  approach and research design. Data collection techniques are carried out by distributing questionnaires to employees and customers. The data analysis technique used is simple regression analysis. Regression analysis test results that show the influence of organizational culture on service quality in PDAM Muara Tirta Gorontalo City. Thus the first hypothesis (H1) can be proved or diterima. The R Square value of 0.4 4 9 in other words that 4 4.9% of the independent variables, namely (X) Organizational Culture contributes to the variable (Y) Service Quality, while the remaining 5 5.1% is in the form of contributions from other variables that are not studied in this study, namely competence, leadership, and work commitment.
Public Trust Reconstruction Strategy: The Case of the North Gorontalo Regency Government After the Re-Vote Hanasi, Raihan A.; Isa, Rusli
Public Policy Journal Vol 6, No 3 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i3.3021

Abstract

The election of the Regent and Deputy Regent of North Gorontalo in 2024 is experiencing legal tension that has given rise to a Re-Vote (PSU). The uncertainty caused by this legal dispute has led to a decline in public trust in the democratic process and local government. This research aims to identify the strategies implemented by the North Gorontalo Regency Government in rebuilding public trust after PSU. The method used is a qualitative approach with case studies, where data is collected through in-depth interviews, direct observations, and documentation studies. The analysis was carried out thematically to outline the condition of public trust and evaluate government strategies. The results of the study show that local governments implement strategies of transparency, open communication, community involvement, and improving the quality of public services. Despite the challenges related to information disclosure and local political dynamics, these efforts have succeeded in restoring some of the public's trust. The research also provides recommendations for future policies, emphasizing the importance of effective communication and active community participation in strengthening public trust.
Kualitas Pelayanan Publik pada Dinas Pariwisata, Kepemudaan, dan Olahraga Kota Gorontalo (Studi Kasus pada Bidang Pengembangan Destinasi Pariwisata dan Industri Pariwisata) Isti Uwaka, Nur Afanti; Isa, Rusli; Mozin , Sri Yulianty
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4350

Abstract

Pelayanan publik di sektor pariwisata memiliki peran penting dalam mendukung pengembangan destinasi wisata serta meningkatkan kepuasan masyarakat sebagai pengguna layanan. Penelitian ini bertujuan untuk mengetahui dan menganalisis kualitas pelayanan publik yang dilaksanakan oleh Dinas Pariwisata, Kepemudaan, dan Olahraga Kota Gorontalo, khususnya pada Bidang Pengembangan Destinasi dan Industri Pariwisata. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara, observasi, dan dokumentasi. Informan penelitian terdiri dari aparatur dinas terkait, pengelola destinasi wisata, serta masyarakat pengguna layanan. Analisis kualitas pelayanan publik dalam penelitian ini menggunakan lima indikator SERVQUAL, yaitu bukti fisik (tangible), kehandalan (reliability), daya tanggap (responsiveness), jaminan (assurance), dan empati (emphaty). Hasil penelitian menunjukkan bahwa dimensi bukti fisik masih menjadi kendala utama dalam pelayanan publik pariwisata karena pemeliharaan dan kebersihan fasilitas belum dilakukan secara konsisten. Dimensi kehandalan tergolong cukup baik, terlihat dari pelaksanaan pelayanan yang umumnya sesuai dengan jadwal dan prosedur yang telah ditetapkan. Dimensi daya tanggap dan jaminan menunjukkan hasil yang cukup memadai, ditunjukkan melalui respon petugas yang cepat, pemberian informasi yang jelas, serta kemampuan aparatur dalam memberikan rasa aman dan nyaman kepada pengunjung. Sementara itu, dimensi empati juga dinilai baik, meskipun pengalaman pelayanan belum sepenuhnya konsisten akibat keterbatasan dan ketidakmerataan fasilitas pendukung. Oleh karena itu, peningkatan kualitas pelayanan publik pariwisata memerlukan perbaikan pemeliharaan fasilitas serta peningkatan kompetensi sumber daya manusia agar pelayanan wisata dapat berjalan lebih optimal dan mampu memenuhi harapan masyarakat.
KOMPETENSI SUMBER DAYA PENGELOLA BUMDES DI KECAMATAN TILONGKABILA KABUPATEN BONE BOLANGO Nur Septriani Djibu; Rusli Isa; Rustam Tohopi
FisiPublik: Jurnal Ilmu Sosial dan Politik Vol. 10 No. 2 (2025): NOVEMBER
Publisher : Social and Political Sciences Faculty, Widya Gama Mahakam Samarinda University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24903/fpb.v10i2.3826

Abstract

Penelitian ini bertujuan untuk menganalisis kompetensi sumber daya pengelola Badan Usaha Milik Desa (BUMDes) di Kecamatan Tilongkabila, Kabupaten Bone Bolango, berdasarkan empat dimensi kompetensi menurut McClelland, yaitu pengetahuan, keterampilan, kemampuan, dan sikap. Fokus penelitian diarahkan pada sejauh mana kompetensi tersebut memengaruhi efektivitas pengelolaan BUMDes serta kontribusinya terhadap penguatan ekonomi desa. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Lokasi penelitian mencakup tiga desa sampel yang dipilih secara purposif, yaitu Desa Tamboo, Desa Moutong, dan Desa Tunggulo Selatan, yang merepresentasikan kategori BUMDes sangat berkembang, cukup berkembang, dan kurang berkembang. Data dikumpulkan melalui wawancara mendalam dengan pengelola BUMDes, observasi lapangan terhadap aktivitas usaha, serta telaah dokumen administrasi dan laporan keuangan. Analisis data menggunakan model interaktif Miles dan Huberman yang meliputi reduksi data, penyajian data, serta penarikan kesimpulan. Hasil penelitian menunjukkan adanya kesenjangan kompetensi di seluruh dimensi. Pengetahuan pengelola masih terbatas pada pengalaman praktis; keterampilan digital dan pemasaran modern belum optimal; kemampuan manajerial dan kemitraan lemah; sedangkan sikap tanggung jawab dan motivasi intrinsik belum konsisten. Diperlukan peningkatan kapasitas melalui pelatihan, pendampingan, dan pembinaan berkelanjutan agar pengelolaan BUMDes menjadi lebih profesional, adaptif, transparan, dan berdaya saing dalam mendorong kemandirian ekonomi desa.
Improve Community Income Through Community Empowerment Programs Joint Business Group (Kube) in Dumati Village, Telaga Biru District Rusli Isa
Asia Pacific Journal of Management and Education (APJME) Vol 2, No 1 (2019): March 2019
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v2i1.373

Abstract

This study aims to describe: 1) the KUBE Bintang Terang Program, 2) the role of KUBE in increasing community income, the success of the KUBE Bintang Terang program, 3) supporting and inhibiting factors for the implementation of the KUBE Bintang Terang program. This research use desciptive qualitative approach. The research subjects were managers and members of the KUBE program. Data analysis techniques used are data reduction, data presentation, and conclusion. Triangulation used is source triangulation and technique. The results of the study show that: 1) the KUBE program is a group / place for learning to obtain knowledge and skills and get the opportunity through activities in making embroidery clothes and beautiful brooches. 2) The role of KUBE in binding community income is a benchmark for KUBE programs. 3) The success of the KUBE program to be able to increase income and family welfare which is characterized by increasing members' income, social relations are well established. 4) Factors supporting the establishment of cooperation between managers, members, suppliers of raw materials, markets, government, the motivation for entrepreneurship, maintaining trust and market demand. The inhibiting factor is the lack of capital, sometimes there are unfavorable relationships between members, giving rise to a sense of boredom, lack of market demand in certain months and the number of competitors. The recommendation for the KUBE Bintang Terang program is to hold regular meetings, increase capital, and carry out promotions to areas that have not been reached. Keywords: Community Empowerment, KUBE, Community Income
Co-Authors A, Apriani Ade Lina Suryani Mustapa Agus Hakri Bokingo Alfiyah Agussalim Alya Deswita Nur Hasan Alya Deswita Nur Hasan Andhika, Trezy Andi Juanna arifin tahir Asna Aneta Astia Hanunu Atikah Kumisi Atikah Kumisi Aulia Rahma Mootalu Baruadi, Suci Apriani Bulonggodu, Yurni Cindriany Pakaya Deu, Fitriani Dimas Prasetia, Dimas Dwi Indah Yuliani Solihin Dwi Indah Yuliani Solihin Ervina Kaluku Ervina Kaluku Fatma Nia Kasim Femica Maydinda Harend Fendi Pernata Fenti Prihatini Dance Tui Geru, Silfiani Gobel, Muhamad Risky Syawal Gonibala, Windarsi Hais Dama Hanasi, Raihan A. Hendrawana Nur Dengi Lalang Husain Tonaiyo Ikbal Naim Irawaty Igirisa Ishak Isa Ismet Sulila Ismet Susila Isti Uwaka, Nur Afanti Jhon Kamaru Joyce Rares Juriko Abdussamad Kuke, Sri Dewanti Kumali, Ayunda Nursyahbani Putri Lisawati Dalila Lisda L. Asi Lutfiya Tangahu Maimun Ishak Makalalag, Febian Nataya Malasari M marino, olivia Mariyana Frascisca Dungga Melizubaida Mahmud Meyko Panigoro Michael Mamentu, Michael Modanggu, Djalaludin Mohamad Fadliyanto Yusuf Mohamad Muflih Hasan Mohamad, Selina Mozin , Sri Yulianty Mozin, Sri Yulianty Muchtar Ahmad Muhammad Firdan Tegela Mukharomah, Siti Musdram, Maidon Christofel Nelty U. Aliwu Ni Kadek Putri Widyaningtyas Tirta Nur Septriani Djibu Pantulu, Siti Nur Fadila Pateda, Novriyanti Putri Diah Rahayu Putri Djaura Rivai Rahmadani, Fitria Rahman, Fidyawati Abdul Rahmat Reizal Loleh Raihan A Hanasi Raihan A. Hanasi Rivaldy K. Husain Romy Tantu Romy Tantu Rosman Ilato Rudin, Maryam Rudin Rumambi, Desifa Fera diansah Saadia Al'amri Safitri, Vincentia Violeta Eka Salsabila Muslim Sastro M Wantu Selvi Selvi Septriani Djibu, Nur Sholihin, Dwi Indah Yulianti Sirfan Malik Siti Fatima Suja Siti Fawzia Nurhayati W. Hippy Siti Nur Aisa Saleh Siti Rahmawati Lakadjo Sofyan Asuke Sri Delfi Nakii Sri Hariyanti Tahir Sri Nining Suhasti Mopangga Sri Yulianty Mozim Sri Yulianty Mozin Srie Isnawaty Pakaya Suja, Siti Fatima Tessy Nursanty Podungge Tohopi, Rustam Trezy Andhika Tri Nur Yumna Salsabila Tui, Anisa Tui Umar, Nurmala Usman Moonti Yacob Noho Nani Yacob Noho Nani Yacob Noho Nani Yakob Noho Nani Yanti Aneta Yanti Aneta Yurifto Sastro Zuchri Abdussamad Zuchri Abdussamad Zuchri Abdussamad