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Journal : JURNAL ILMIAH GLOBAL EDUCATION

Pengaruh Motivasi Kerja dan Budaya Organisasi Terhadap Kinerja Pegawai Melalui Komitmen Organisasi Pada Dinas Pendidikan, Kepemudaan dan Olah Raga Kabupaten Badung Bagus, Putu Budiyasa Ida; Sumada, I Made; Wirata, Gede
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2666

Abstract

Employee performance at the Badung Regency Education, Youth and Sports Office reflects effectiveness and efficiency in carrying out tasks related to the development and provision of education. High employee performance can have a positive impact in various aspects, such as improving the quality of education, good resource management, effective program planning, and adequate service to the community. This study aims to analyze the mediating role of organizational commitment on the influence of work motivation and organizational culture to improve employee performance at the Badung Regency Education, Youth and Sports Office. The number of respondents involved in the study were 94 respondents using the survey method. Data collection using a 5-point Likert scale questionnaire. Data analysis techniques using SEM-PLS. The results showed that work motivation, work culture and organizational commitment had a direct and significant effect on employee performance. Organizational commitment can moderate the influence of work motivation and organizational culture on employee performance. The total influence that dominantly affects employee performance is work motivation. It is recommended to provide facilities that support the physiological needs of employees and strengthen communication between leaders and subordinates, as well as give awards to subordinates who excel.  
Pengaruh Kualitas Pelayanan, Kepuasan dan Kepercayaan Terhadap Loyalitas Nasabah LPD Desa Adat Padang Luwih Kecamatan Kuta Utara Kabupaten Badung Jimbaranto, Gede Putra; Sumada, I Made; Wirata, Gede
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2671

Abstract

Customer loyalty plays a critical role in facilitating economic activity at the village level, particularly in terms of lending and depositing funds. Customer loyalty contributes to the sustainability and stability of LPDs. The purpose of this study was to analyze the effect of service quality, satisfaction, and trust on customer loyalty. The number of samples used was 100, using the accidental sampling method. Data collection was done using a Likert scale questionnaire. This type of research is quantitative. The data analysis technique uses multiple linear regression analyses. The application used is Smart PLS. Hypothesis testing is done using the t test and the F test. The results showed that service quality has a positive and significant effect on customer loyalty, satisfaction has a positive and significant effect on customer loyalty, and trust has a positive and significant effect on customer loyalty. Service quality, satisfaction, and trust simultaneously have a positive and significant effect on customer loyalty at LPD Desa Adat Padang Luwih. The contribution of service quality, satisfaction, and trust to customer loyalty is 85.6 percent. It is recommended to improve service quality, satisfaction, and trust.
Co-Authors AA Krisna Harrysuta Abdul Gafur Ramdhoni Aminuyati Anak Agung Gde Raka Anak Agung Ngurah Anom Kumbara Astawa, I Wayan Astuti, Ni Kadek Yuni Aswin Badarudin Atmajaya Bagus, Putu Budiyasa Ida Budiyasa, I Gede Putra Cokorda Putra Indrayana Dewa Gede Atmajaya Dewi, Ni Putu Indira Prana Dewi, Nyoman Diah Utari Dharma Sanjaya Dharma Yudha Satria Diatmika, I Kadek Dwi Djaja, Djuniawan Karna Fadhila Sidiq Permana Fajar, Ni Made Anggia Paramesthi Gede Putra Jimbaranto Geriadi, Made Ayu Desy Handayani, Made Mulia Handayani, Tri Quari Handoko, V. Rudy Hantana, Juli Saptaputra I Dewa Gede Putra Sedana I Gede Mahatma Yogiswara Winatha I Gusti Putu Agung Widya Goca I Gusti Putu Suastina Putra I Kadek Dede Junaedy I Kadek Dede Junaedy I Kadek Dwi Diatmika I Komang Sumerta I Made Dwiantara I Made Sukarya Putra I Made Sumada I Made Sumada I Made Wimas Candranegara I Nyoman Suargita I Putu Anjaya Putra I Putu Gede Agus Wiranata I Wayan Agus Purnawirawan I Wayan Astawa I Wayan Mirta I Wayan Putra Yasa Ida Ayu Putu Sri Widnyana Ida Ayu Putu Sri Widnyani Indrayana, Cokorda Putra Irman Puansah Jimbaranto, Gede Putra Komang Agoes Udayana Putra Made Aristia Prayudi Made Dewi Jayanti Made Kunayanti Merta, I Made Muhammad Gilang Jaya Sudarmo Muliani Ni Kadek Ariati, Ni Kadek Ni Komang Asri Kesuma Dewi Ni Luh Putu Agustini Karta Ni Luh Putu Suastini Ni Luh Widiantini Ni Made Anggia Paramesthi Fajar, Ni Made Anggia Ni Made Ary Widiastini Ni Made Sri Suliatini Ni Nengah, Sarikumpul Ni Wayan Ayu Anggreni Panji Nyoman Dini Andiani Nyoman Dwika Ayu Amrita Pande, I Kadek Pande Maha Dwija Prajanata, I Nyoman Oka Purantara, Anak Agung Ayu Tri Pradnya Putra, I Made Joni Dwi Putu Budiyasa Ida Bagus Putu Deva Pradnyana Mardiana Putera Putu Dewi Ari Wulandari Putu Indah Rahmawati Putu Sukardja Rahayu, Ni Made Pitri Raka, Anak Agung Gde Sarmento, Amândio de Araújo Setyawan, Putu Gita SITI MAHMUDAH SRI SULANDARI Sri Sulandari Sri Sulandari Sri Sulandari Sri Suliatini, Ni Made Suargita, I Nyoman Sudiman, Jaqueline Sumada, I Made Sumerta, I Komang Sutama, I Kompiang Gede tarini, Ni Luh Putu Eddy Tarini Tri Hayatining Pamungkas Wayan Citra Wulan Sucipta Putri Widianti, I Gusti Ayu Widjaja, Yosua Giovanni Ximenes, Rui Ximenes Yogiswara W, I Gede Mahatma Yudistira Adnyana, Yudistira Yuliana Yuliana Yusup, Aldian