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All Journal Lingua Didaktika: Jurnal Bahasa dan Pembelajaran Bahasa Indonesian Journal of Applied Linguistics (IJAL) International Journal of Education BAHASA DAN SASTRA Jurnal Al Bayan: Jurnal Jurusan Pendidikan Bahasa Arab Lingua Cultura Jurnal Arbitrer Jurnal Pendidikan Islam Jurnal Penelitian Pendidikan LOKABASA OKARA: Jurnal Bahasa dan Sastra IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature Jurnal Pendidikan Bahasa LLT Journal: A Journal on Language and Language Teaching Indonesian EFL Journal Journal of Teaching and Learning English Issues Diglosia: Jurnal Kajian Bahasa, Sastra, dan Pengajarannya Edukasi Islami: Jurnal Pendidikan Islam Indonesian Journal of English Language Teaching and Applied Linguistics JOURNAL OF APPLIED LINGUISTICS AND LITERATURE Voices of English Language Education Society EDUKATIF : JURNAL ILMU PENDIDIKAN Linguistik Indonesia Suar Betang Inspiring: English Education Journal Ta'lim al-'Arabiyyah: Jurnal Pendidikan Bahasa Arab dan Kebahasaaraban Lingua Rima: Jurnal Pendidikan Bahasa dan Sastra Indonesia JL3T (Journal of Linguistics, Literature and Language Teaching) Journal of English Teaching and Learning Issues ENGLISH FRANCA : Academic Journal of English Language and Education JOLLT Journal of Languages and Language Teaching Jurnal Ilmiah Wahana Pendidikan Nusantara: Jurnal Pendidikan Indonesia Tafkir: Interdisciplinary Journal of Islamic Education LETS: Journal of Linguistics and English Teaching Studies Journal of Pragmatics and Discourse Research Indonesian Journal of EFL and Linguistics Journal of General Education and Humanities Tamaddun DIMASATRA Studies in English Language and Education UNNES International Conference on ELTLT TELL - US JOURNAL Leksikon: Jurnal Pendidikan Bahasa, Sastra, dan Budaya Rainbow : Journal of Literature, Linguistics and Culture Studies
Eri Kurniawan
Department of English Education, Faculty of Language and Literature Education, Indonesia University of Education, Indonesia

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Journal : Nusantara: Jurnal Pendidikan Indonesia

Correlation between Lecturer Support and Student Satisfaction: Insights from Blended English for Tourism Course Antari, Addinda Maulidita; Kurniawan, Eri
Nusantara: Jurnal Pendidikan Indonesia Vol. 5 No. 3 (2025)
Publisher : Lembaga Sosial Rumah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62491/njpi.2025.v5i3-1

Abstract

Purpose – This study investigates the relationship between hospitality students’ perceptions of lecturer support and their satisfaction with the English for Tourism course delivered in a blended learning format in response to the changing learning environments following the COVID-19 pandemic. Amid increasing demands for technology-integrated instruction in English for Specific Purposes (ESP), this research highlights the role of pedagogical support in shaping student satisfaction.Method – Employing a quantitative correlational approach, this study collected data using validated instruments: the Scale of Perceived Instructor Support (SPIS) and the ESP Student Satisfaction Scale. Out of 92 students enrolled in the course, 47 (51.1%) participated voluntarily. Pearson’s correlation coefficient was applied to examine the relationship between perceived lecturer support and student satisfaction. Findings – Results indicated that students perceived moderate to high levels of support from their lecturers and reported a generally positive experience with the course, as reflected in a strong positive correlation (r=0.732, p < 0.01) between lecturer support and student satisfaction, emphasizing the importance of lecturer presence, interpersonal connection, and responsive feedback in blended ESP instruction. Research Implications – The study contributes to the growing literature of ESP pedagogy and blended learning by affirming the crucial role of lecturer support in shaping positive student experiences. The research is limited by its single-institution scope, modest sample size, and insufficient examination of factors affecting students’ willingness to continue learning in blended format. Future research is recommended to investigate lecturer support’s impact on student motivation, psychological challenges, and learning outcomes, using longitudinal or mixed methods approaches.
Co-Authors Aceng Ruhendi Syaifullah Adrian, Merry Afif, Deyaha Akbar, Fadhly Amalia, Fuji Nurizka Amalia, Wafa Amsyah, Ridwan Annisa Friska Safa Antari, Addinda Maulidita AYU LESTARI Budi Hermawan Cahyowati, Avika Candraningsih, Made Dewi Dallyono, Ruswan Delpani Selpia Denarti, Rizki Depry, Muhammad Imanda Dian Yuliana, Dian Didi Sukyadi Elis Homsini Maolida Ernie D.A. Imperiani, Ernie D.A. Fasya, Mahmud Fazri Nur Yusuf Firdausiyah, Kanaya Salsabila Firman Giantari, Khinanti Gilang Sari, Dini Ginanjar, Regiana Haerunisa, Zahra Fadillah Hafiz Nurulhaq, Gulam Harfiani, Malihah Hikmawan, Ihsan Husein, Imelda Wahyuni Indah Rahmawati Islamiy, Jiaul Haque Juanda, Mochammad Rizki Julieta, Anggia Lyana Juwintan, Juwintan Kemal, Taufiq Khairani, Athirah Jihan Khikmah, Lailatul L. Lebedeva, Alexandra Latifa, Syifa Hajar Liza Zakiyah Lubis, Arif Husein Lubis, Arif Husen Lukman Hakim Lulu Laela Amalia Lutfiyana, Faza Malik, Fidia Ditazam Mardhiyah, Ghina Mardiant, Raniah Mauludini, Yalma Rifqiya Meftahi, Maria Mia Nurmala Mochammad Imron Awalludin Mubarok, Ahmad Muslima, Alfia Tawaffani Nabilla, Salma Nabilla, Siti Nurzihan Nur Septianti, Yulia Nurhadi, Jatmika Parwati, Eka Permatasari, Cicih Pramono, Satrio Aji Putri, Raudhah Diara Putri, Tara Devina Qodri, Asri Nurul R. Dian Dia-an Muniroh Rahmawati, Rahmawati Ramadhani, Nida Tsania Ramadhini, Tasya Maharani Retty Isnendes RR. Ella Evrita Hestiandari Rusdiansyah Rusdiansyah Sabila, Nurul Aini Akrima Safrina Noorman, Safrina Samsudin, Didin Sasnitya, Raden Solehuddin, M. Sri Novianti Sudana, Dadang Sudana, Undang Suherdi, Didi Sulis Triyono Supian Supriadi, Rinaldi Syihabuddin Syihabuddin Tanjung, Muhammad Rafiq Tema, Nurul Huda Gus Utami, Amalia Dwi Wahyuni, Isti Tri Wawan Gunawan Wening Sahayu Wibowo, Enggar Pangesti Yudhiantara, Rully Agung Yuningsih, Epi