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All Journal Jurnal Ekonomi Modernisasi Jurnal Minds: Manajemen Ide dan Inspirasi Journal of Indonesian Economy and Business Jurnal Manajemen Teori dan Terapan Jurnal Pemberdayaan Masyarakat Madani (JPMM) JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK JAST : Jurnal Aplikasi Sains dan Teknologi Jurnal Abdi Insani Jurnal Terapan Manajemen dan Bisnis Jurnal Inspirasi Binsis dan Manajemen Jurnal Manajemen dan Pemasaran Jasa E-JRM
Alfian Budi Primanto
Fakultas Ekonomi Dan Bisnis, Universitas Islam Malang, Malang, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Transportation Other

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Pengaruh Kualitas Layanan, Citra Perusahaan, Kepuasan Konsumen dan Penanganan Komplain Terhadap Loyalitas Pelanggan J&T Express Singosari Zahrok’u Syarofah; Rois Arifin; Alfian Budi Primanto
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 11 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstrack This study aims to determine the effect of service quality, company image, customer satisfaction and complaint handling. The object of this research is the Singosari community with a sample size of 102 respondents who have made deliveries to J&T Express. The sampling technique used purposive sampling. Data collection techniques using questionnaires and data analysis tools. Based on the results of partial research analysis, service quality has a significant effect on customer loyalty. While partially service quality has a significant effect on customer loyalty. Meanwhile, partially, company image has a significant effect on customer loyalty. While partially customer satisfaction has a significant effect on customer loyalty. Meanwhile, the partial handling of complaints has a significant effect on customer loyalty. Keywords: Effect of Service Quality, Company Image, Customer Satisfaction and Complaint Handling.
Brand Awareness, Brand Association, dan Perceived Quality terhadap Loyalitas pada pengguna Shopeefood di FEB Unisma Jurusan Manajemen angkatan 2017. Salman Ainurridho; Siti Asiyah; Alfian Budi Primanto
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 13 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis study aims to determine the effect of Brand Awareness, Brand Association, and Perceived Quality on Loyalty to Shopeefood users at FEB Unisma majoring in Management in the class of 2017. The variables used in this study are Brand Awareness, Brand Association, Perceived Quality, and Loyalty variables. Data collected through the questionnaire method with the number of samples used as respondents as many as 60 respondents. The results of this study conclude that there is a significant and simultaneous influence of Brand Awareness, Brand Association, Perceived Quality on Loyalty to Shopeefood users at FEB Unisma majoring in Management Force 2017. Brand Awareness has a significant and partial effect on Loyalty to Shopeefood users at FEB Unisma majoring in Force Management. 2017. Brand Association has a significant and partial effect on Loyalty to Shopeefood users at FEB Unisma majoring in Management Class 2017. Perceived Quality has a significant and Partial effect on Loyalty to Shopeefood users at FEB Unisma majoring in Management Class 2017. Keywords: Brand Awareness, Brand Association, Perceived Quality, Loyalty
Pengaruh Electronic Word of Mouth, Harga, dan Kemudahan Penggunaan Aplikasi Terhadap Keputusan Pembelian Pada Social Commerce Tik Tok Shop (Studi Pada Mahasiswa FEB Universitas Islam Malang Angkatan 2019-2020) Wahyu Sintia; N. Rachma; Alfian Budi Primanto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract In the current era of globalization, the internet is a very important need for everyone. In the era of rapid development of information technology, e-commerce has become part of business dynamics. The difference between e-commerce and social commerce lies in business goals, relationships between consumers, and interaction systems. At present there are many social commerce that are used by people in Indonesia, one of which is the TikTok Shop. TikTok and TikTok Shop are combined into one application, in which TikTok Shop is a business platform published by TikTok to make it easy for users who want to buy or sell a product. The purpose of this study was to determine and analyze the effect of Electronic Word of Mouth, price, and ease of use simultaneously on purchasing decisions at social commerce TikTok Shop. The population in this study were active students of the Faculty of Economics and Business, Islamic University of Malang, Class of 2019-2020 who had purchased at the TikTok Shop. The approach method uses a non-probability sampling technique, namely purposive sampling which is a sample collection technique based on certain criteria using a questionnaire distributed to 100 respondents. The results showed that partially, price and ease of use had a significant effect on purchasing decisions, while electronic word of mouth had no significant effect on purchasing decisions. Simultaneously, electronic word of mouth, price, and ease of use have a significant effect on purchasing decisions. Keyword: Electronic Word of Mouth, Price, Ease of Use, purchasing decision
Pengaruh Daya Tarik Iklan, Celebrity Endorser, Brand Image Dan Persepsi Harga Terhadap Keputusan Pembelian Pengguna Shopeefood (Studi Kasus Pada Konsumen Mahasiswa Universitas Islam Malang) Moh. Nur Dafa Sidqi; Rois Arifin; Alfian Budi Primanto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract Based on research conducted with the aim of analyzing the effect of advertising attractiveness, celebrity endorser, brand image and price perception on purchasing decisions on shopee food users. The sample in this study were 92 shopee food users. The sampling technique used is purposive sampling where every customer who has made a repeat purchase has the opportunity to be a sample. The analytical method used in this study is multiple linear regression analysis with hypothesis testing using the F test and t test. From this study it is known that partially and simultaneously the variables of advertising attractiveness, celebrity endorser, brand image and price perception on purchasing decisions Keywords: Advertising Appeal, Celebrity Endorser, Brand Image, Price Perception, Purchase Decision
Education and Mentoring Pocket Money Management for Students of BHS Islamic Boarding Schools Amin, Muh. Sirojuddin; Primanto, Alfian Budi
Jurnal Pemberdayaan Masyarakat Madani (JPMM) Vol. 8 No. 1 (2024): Jurnal Pemberdayaan Masyarakat Madani (JPMM) (DOAJ & SINTA 3 Indexed)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JPMM.008.1.10

Abstract

Pocket money is an essential thing in the lives of Islamic boarding school students. The students use pocket money not only for basic needs but also for other things. However, in its use, it often needs to catch up to the target. This causes Islamic boarding school students to frequently need more pocket money before their parents send more money. With these problems, this community service activity focuses on being more effective and efficient in using pocket money. Using a control card system that makes it easier for students to know how to use their pocket money will also make it easier to plan their finances in the future. This control card can be adapted to the needs of each Islamic boarding school and can be accessed by both parties, students and parents. By implementing these steps, Islamic boarding school students' use of pocket money can be more effective and efficient.
Analisis Pengaruh Praktik Manajemen Sumberdaya Manusia Terhadap Kinerja Guru (Studi Di Sdn Kembiritan Kabupaten Banyuwangi) Wulan, Mutiara Octa Sandra; Wahono, Budi; Primanto, Alfian Budi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The aim of research using this type of explanatory research and quantitative approach is to determine and analyze the influence of recruitment, selection and training on teacher performance at SDN Kembirita, Banyuwangi Regency, both simultaneously and partially. The population of this research is all elementary school teachers in ten Kembiritan elementary schools, totaling 79 permanent teachers. The sampling technique used was a saturated sample, where all members of the population were used as a sample and a total of 79 respondents were found. This research method uses multiple linear regression analysis with SPSS analysis tools. Based on the results of this research, simultaneous and partial recruitment, selection and training have a significant influence on teacher performance at SDN Kembirita, Banyuwangi Regency. Keywords: Recruitment, Selection, Training, And Performance
Pengaruh Social Capital, Business Digitalization, Dan Pemanfaatan E-Marketing Terhadap Keberlanjutan Bisnis UMKM pada sektor FnB Di Kota Malang Nafisah, Dewi Durrotun; Susyanti, Jeni; Primanto, Alfian Budi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract Indonesia is one of the countries that has a fairly large number of Micro, Small and Medium Enterprises (MSMEs) in the ASEAN region. The potential for developing Micro, Small and Medium Enterprises (MSMEs) in various sectors can have a positive impact by increasing employment opportunities. One of the significant developments that occurred in Micro, Small and Medium Enterprises in Malang City came from several sectors, one of which was the Food and Beverage sector. This research aims to find out how much influence Social Capital, Business Digitalization, and the Use of E-Marketing have on the sustainability of MSME Business in Malang City using a Quantitative approach by obtaining 97 respondents using Purposive Sampling techniques with the lameshow formula and measured using a Likert scale. After the data was collected, this research used SPSS version 24 software to test the hypothesis. The results of this research show that Social Capital, Business Digitalization, and the Use of E-Marketing have a positive effect on the sustainability of MSME businesses in Malang City. Keywords: Social Capital, Business Digitalization, E-Marketing Utilization, Business Sustainability
Pengaruh Content Marketing, Brand Image dan E-WOM (Electronic Word of Mouth) Terhadap Keputusan Pembelian Moisturizer Skintific (Studi Kasus Pada Mahasiswa FEB UNISMA Pengguna Aplikasi Shopee) Angely, Mely; Asiyah, Siti; Primanto, Alfian Budi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to determine the influence of content marketing, brand image and e-WOM (electronic word of mouth) on the decision to purchase skintific moisturizer. The location of this research is by distributing questionnaires on several platforms such as Instagram, Tiktok, and Whatsapp. This research is quantitative research. This research uses a case study method where data is obtained by distributing questionnaires using Google Form to Unisma Feb students who use the Shopee application who are selected using purposive sampling. Determining the sample size used the Malhotra formula and the results obtained were 80 respondents. The data analysis techniques used in this research are the multicollinearity test, heteroscedasticity test, multiple linear regression analysis, F test, T test and coefficient of determination test with data processing using SPSS software. Keywords : Purchasing decisions, Content marketing, Brand image and E-WOM (electronic word of mouth)
Pengaruh Customer Experience, Brand Ambassador Dan Store Atmosphere Terhadap Kepuasan Konsumen (Studi Pada Konsumen Chill Coffee Gubuklakah ) Rofiah, Risa Aldinatur; Asiyah, Siti; Primanto, Alfian Budi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This research aims to identify the influence of Customer Experience, Brand Ambassador and Store Atmosphere on Consumer Decisions among Chill Coffee Gubuklakah consumers. The sample used in this research used the Malhotra formula which had a sample size of 75 respondents who could represent consumers of Chill Coffee. The results of this research show that the influence of Customer Experience, Brand Ambassador and Store Atmosphere simultaneously has a positive and significant effect on consumer decisions. There is a partial influence between the Customer Experience variable on consumer decisions for Chill Coffee Gubuklakah consumers. However, the Brand Ambassador and Store Atmosphere variables do not partially influence the consumer decision variables of Chill Coffee Gubuklakah consumers.  Keywords: Customer Experience, Brand Ambassador and Store Atmosphere
Pengaruh Promosi, Cash on Delivery, dan Viral Marketing Terhadap Keputusan Pembelian Pada Marketplace Shopee (Studi Kasus Pada Mahasiswa Universitas Islam Malang) Jannah, Shofiratul; Mardani, Ronny Malavia; Primanto, Alfian Budi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to determine the influence of Promotions, Cash on Delivery, and Viral Marketing on Purchasing Decisions in the Shopee marketplace. Type of survey research with a quantitative approach. The population in this study were Shopee application users who had made a purchase at Shopee at least once within the Islamic University of Malang. The sampling technique used purposive sampling with a sample of 75 respondents. Data was obtained from a questionnaire using a Likert scale. Analysis of this research data uses multiple linear regression analysis. This research contributes to knowing the factors that influence purchasing decisions on the Shopee marketplace. The results of this research are that Promotion, Cash on Delivery, and Viral Marketing partially influence purchasing decisions on the Shopee marketplace. Keywords: Purchasing Decisions, Promotion, Cash on Delivery,dan Viral Marketing
Co-Authors Abdul Kodir Djaelani ABS, M Khoirul Achmad Nur Cahyo Afi Rahmat Slamet Agung Prayitno Ahmad Fiantoni Fazri Aina Rofika Alfazirah Alfiana, Fitria Tahta Alika, Lingling Ayu Amin, Muh. Sirojuddin Anam, Khosibul Andi Normaladewi Angely, Mely Annisa Mochtar Arini Arini Ariska Estu Prasmara Arista Dwi Lestari Arsyianto, Muhammad Tody Ashrory, Ahmad Nuril Aslinda Aslinda Atika Najdah Annabila Bahtiar, Dimas Vigo Baihaqi, Moh Kholis Basu Swastha Dharmmesta Dea Adinda Putri Andini Devia Nicken Wulandari Dina Indriani Dwi Ratih Wahyu Andini Eka Farida Eris Dianawati Errina Soufi Widiasari Evaliana, Silvia Fahrurrozi Rahman Firmansyah, Choyron Galang Jalu Tanaya Guterres, Novicasari Nur Pratiwi Hariani, Isna Hendri Hermawan Adinugraha Imamiatur Rofiqoh Ita Athia Jamhari Jamhari Jannah, Shofiratul Jeni Susyanti Kusumawardani, Nabilla Anjali Laila, Fati Khalif Ledy Diana Lismayani Lismayani Lukyani, Defita M Hufron M. Agus Salim Al Fathoni M. Hufron M. Syahrul Gunawan Mandasari, Adinda Putri Millaningtyas, Restu Moh. Nur Dafa Sidqi Mohammad Rizal, Mohammad Mohd Salleh, Muhammad Zulfaris MUHAMMAD AGUS SALIM Muhammad Al Akbar Muhammad Fatchur Rohman Muhammad Khoirul Fata Muhammad Mansur Muhammad Muizzuddin Wahid Adly Alwi Mukhammad Nurul Huda N Rachma N. Rachma Nadifah, Siti Rogibatun Nafisah, Dewi Durrotun Nicholas Galang Widjanarko Nikmatul Khoiriyah Ningtyas, Sindi Wahyu Ni’matul Magfiroh Nori Nottalia Novita Dewi Rahmawati Nufail, Muh. Mushoffa Nurhidayah Nurhidayah Oktavia Yuniar Purnama, Muhammad Bintang Widya Putri, Berlian Melenia Putri, Devina Anggraini Rachma Rizki Puspita Ismara Rachma, N Rachma, N. Rahimah, Azka Rizky Rahmawati Rahmawati, Rahmawati Ramadhan, Reza Rahmad Ramadhan, Tri Sugiarti Ricky Setiawan Rif’atul Khusnia Rizal, Rifki Zuhdi Rofiah, Risa Aldinatur Rois Arifin Rojil Gufron Abdilhaq Ronny Malavia Mardani Salman Ainurridho Saniasah Saniasah Shafiah Arsyi Mu’minin Shintia Juniariska Sindi Puji Lestari Sistya Ernawaty Siti Asiyah Siti Asiyah Siti Nadhiroh Siti Nur Khofifah Suwandan, Yussy Nelda Putri Taufiqurrohman Taufiqurrohman Umdatul Amiroh Utami, Nita Ani Dia Vicky Dwi Anggraeni wahyu setiaji Wahyu Sintia Wahyuningtyas, Nanik Widarko, Agus Wildana, Muchamad Rizal Wulan, Mutiara Octa Sandra Yogy, Akhmad Yuana, Marliya Ira Zahrok’u Syarofah Zain, Dhanang Taufik Zakiyah, Putri