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MANAJEMEN PENGADUAN BERBASIS APLIKASI SISTEM BERBAGI INFORMASI ADUAN DAN SARAN (SiBadra) PADA DINAS KOMUNIKASI DAN INFORMATIKA KOTA BOGOR Albir Lukmansyah,; R. Slamet Santoso; Hardi Warsono
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39938

Abstract

SiBadra merupakan aplikasi yang dikelola Dinas Komunikasi dan Informatika Kota Bogor yang sebagai media dalam menampung laporan pengaduan. Meskipun begitu manajemen pengaduan yang dilakukan masih belum optimal dimana terjadi penurunan tingkat penyelesaian pelaporan pada tahun 2021 hanya mencapai angka 50% jika dibandingkan pada tahun 2020 yang mencapai angka 68%. Tercatat angka pengunduhan SiBadra hanya mencapai 10.000 unduhan dari jumlah masyarakat di Kota Bogor yang mencapai angka 1,04 juta penduduk. SiBadra memperoleh nilai ulasan 2 dari skala 1 – 5 serta SiBadra menuai komentar buruk dari pengguna pada kolom ulasan di Google Play Store. Penelitian ini bertujuan untuk menganalisis manajemen pengaduan melalui aplikasi SiBadra oleh Dinas Komunikasi dan Informatika Kota Bogor serta menganalisis kendala yang dihadapi dalam pengelolaannya. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan teknik pengambilan data metode wawancara, observasi, dan dokumentasi. Manajemen pengaduan masyarakat melalui SiBadra dilihat dari fenomena sumber atau asal pengaduan, isi pengaduan, unit penanganan pengaduan, respon pengaduan, umpan balik, dan laporan penanganan pengaduan. Sedangkan dalam melihat kendala yang dihadapi dalam manajemennya menggunakan penelitian terdahulu dari Ni Luh Yuni Lestari yang terdiri dari alur penyaluran pengaduan, pemeliharaan aplikasi, jaringan internet, kesiapan sumber daya manusia, tim pengawas tindak lanjut penanganan, kemudahan akses aplikasi, serta kritik dan saran masyarakat. Pengelolaan pengaduan masyarakat melalui SiBadra masih memiliki beberapa kekurangan pada aspek pengorganisasian, pelaksanaan, dan pengawasan. Kendala dalam manajemennya yaitu alur penyaluran pengaduan kepada Perangkat Daerah belum efisien, anggaran yang belum mencukupi, infrastruktur listrik yang kurang memadai, aparatur yang kurang kompeten, dan tidak terdapatnya tim pengawas tindak lanjut penanganan. Namun begitu, secara umum SiBadra memberikan manfaat yang besar bagi masyarakat Kota Bogor dalam menyampaikan pengaduan pelayanan publik.
KEMITRAAN CORPORATE SOCIAL RESPONSIBILITY PT PHAPROS DENGAN TAMAN PELANGI MARDI UTOMO Ervita Rizqi Yuliyana Sari; Retno Sunu Astuti; R. Slamet Santoso
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39804

Abstract

PT Phapros is one of the companies implementing CSR in the form of the Partnership and Community Development Program (PKBL). This research examines the Community Development Program of PT Phapros with Taman Pelangi at the Mardi Utomo Home for Beggars, Homeless and Displaced Persons (PGOT) complex. The purpose of this research is to find out the stakeholders involved, the partnership model that is established and the driving and inhibiting factors of the partnership. Descriptive qualitative method used in this study. As a result, there are three stakeholders involved in the partnership between PT Phapros and Taman Pelangi, namely PT Phapros as the company and the Central Java Social Service and the PGOT Mardi Utomo Institution as the government, so it is included in the type of two-party partnership. The partnership model that is established is a mutualistic partnership model in which both parties both know the importance of cooperating and the benefits of this collaboration in achieving goals. Communication, regulation, other institutions and transparency are the driving factors of the partnership. Meanwhile, resources are the inhibiting factor for partnerships. The recommendation from the results of this study is the need for collaboration with institutions outside the partnership to develop empowerment in Taman Pelangi Mardi Utomo.
DIFUSI INOVASI SI D’NOK DALAM PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KOTA SEMARANG Deo Budhi Anggitlistio; Hardi Warsono; R. Slamet Santoso
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39992

Abstract

The need for public services that are easy and fast, especially in 2020 the Covid-19 pandemic occurred which caused all offline services to be closed. SI D'nOK innovations are created and disseminated. However, people's knowledge of the D'nOK SI application and the operation of the D'nOK SI application are still very poor. This is the background of this research. This study aims to analyze the diffusion of innovations and the obstacles that occur in the diffusion of innovations in D'nOK SI applications in providing population administration services in the city of Semarang. The research method used is descriptive qualitative with data collection techniques of interviews, observation and documentation. This study uses the theory of innovation diffusion according to Everett M. Rogers, namely innovation, communication channels, timeframe, and social systems to obstacles in the diffusion of innovations. The results of the study show that the diffusion of D'nOK SI innovations has been going well. This is supported by convenience and benefits in the form of effective, efficient and in accordance with community needs. The community knows SI D'nOK based on interpersonal channels and mass media channels. The timeframe for receiving is long and influenced by authority figures. However, the lack of human resources and operators doing double duty causes the service to take longer. From this past experience, it will influence the deployment of SI D’nOK innovations in the future.
Implementasi Kebijakan Pelayanan Terpadu Satu Pintu di Unit Pengelola PTSP Kecamatan Cakung Kota Administrasi Jakarta Timur David Dwi Prasetyo; Hardi Warsono; R. Slamet Santoso
Journal of Public Policy and Management Review Vol 12, No 4: Oktober 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i4.41362

Abstract

Kebutuhan serta tuntutan dari masyarakat dalam rangka meningkatkan kualitas dan mendekatkan pelayanan kepada masyarakat di setiap daerah. Kebijakan Pelayanan Terpadu Satu Pintu Daerah di DKI Jakarta berpedoman pada Peraturan Gubernur DKI Jakarta No. 47 Tahun 2017 Tentang Petunjuk Pelaksanaan PTSP dengan membentuk unitunit pengelola PTSP tingkat kecamatan. Unit Pengelola PTSP Kecamatan Cakung merupakan unit dengan jumlah permohonan masuk terbanyak di Jakarta Timur namun dalam implementasinya masih terdapat permsalahan seperti tidak adanya standar kepastian waktu penyelesaian pelayanan, jumlah pegawai yang tidak sebanding dengan jumlah permohonan masuk, kurangnya kesiapan pelaksana dalam keterbukaan informasi, kejelasan prosedur persyaratan yang berbeda-beda, serta kurangnya koordinasi dan pengawasan dengan SKPD teknis. Penelitian ini bertujuan untuk mendeskripsikan implementasi kebijakan PTSP di Unit Pengelola PTSP Kecamatan Cakung, serta mengidentifikasi faktor-faktor yang mempengaruhinya. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan teknik pengambilan data wawancara, observasi dan dokumentasi. Penelitian ini menggunakan teori lima ketepatan implementasi Riant Nugroho serta teori dua faktor utama implementasi Zainal Abidin. Hasil penelitian menunjukkan bahwa implementasi kebijakan PTSP di Unit Pengelola PTSP Kecamatan Cakung belum tepat. Hal ini dikarenakan masih terdapat permasalahan seperti kebijakan yang mengatur belum memuat standar kepastian waktu penyelesaian pelayanan non-perzinan dan belum mengatur posisi atau wewenang Unit Pengelola PTSP Kecamatan Cakung dalam pelayanan online, jumlah pegawai yang tidak sebanding dengan jumlah permohonan masuk, dan tidak adanya pelimpahan tenaga ahli dari SKPD teknis sehingga menyebabkan kesalahan penerbitan. Masyarakat juga masih merasakan persyaratan yang berbeda-beda pelayanan registrasi umum non perizinan dikarenakan media infromasi yang belum sesuai regulasi.
EVALUASI KEBIJAKAN PENGELOLAAN SAMPAH PADA BANK SAMPAH NGUDI LESTARI DI KELURAHAN TINJOMOYO KECAMATAN BANYUMANIK KOTA SEMARANG Vierona Situmeang; R. Slamet Santoso; Hardi Warsono
Journal of Public Policy and Management Review Vol 12, No 4: Oktober 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i4.41393

Abstract

Permasalahan sampah yang semakin kompleks membutuhkan tindak lanjut yang harus melibatkan berbagai aktor dengan segala kebijakannya. Kebijakan pengelolaan sampah pada bank sampah menjadi salah satu kebijakan yang dibutuhkan untuk menjawab permasalahan sampah. Bank Sampah Ngudi Lestari merupakan bank sampah yang dikelola secara mandiri dan sudah mendapatkan bantuan CSR dari Pegadaian. Dalam pelaksanaannya bank sampah ini masih mengalami beberapa kendala yang menyebabkan kurang optimalnya pelaksanaan kebijakan ini. Penelitian ini bertujuan untuk mengevaluasi kebijakan pengelolaan sampah pada Bank Sampah Ngudi Lestari di Kelurahan Tinjomoyo Kecamatan Banyumanik Kota Semarang dan mendeskripsikan faktor yang menjadi kendala di dalamnya. Teknik pengumpulan data yang digunakan dalam Penelitian ini menggunakan wawancara, observasi serta dokumentasi. Hasil penelitian menunjukkan bahwa evaluasi kebijakan pengelolaan sampah pada Bank Sampah Ngudi Lestari di Kelurahan Tinjomoyo Kecamatan Banyumanik Kota Semarang sudah terlaksana dengan cukup baik, hal ini dibuktikan dengan adanya dukungan anggaran, kegiatan pelatihan serta pendampingan yang dilakukan dan difasilitasi baik dari Pegadaian maupun Dinas Lingkungan, namun demikian sumber daya manusia dan sarana prasarana masih memiliki keterbatasan dalam mencapai tujuan secara optimal. Pelaksanaannya sendiri sudah mengacu pada aspek tata kelola sampah dan bank sampah seperti yang tertuang dalam Peraturan Menteri Nomor 14 Tahun 2021 Tentang Pengelolaan Sampah pada Bank Sampah yaitu yang berfokus pada pengurangan dan penanganan sampah. Kendala dalam evaluasi ini adalah kepengurusan yang sudah mulai redup, kesadaran masyarakat yang mulai naik turun, serta kendala lain berupa aksesibilitas yang sulit dijangkau. Rekomendasi dalam penelitian ini adalah perlunya koordinasi dan sosialisasi secara aktif serta perhatian intens dari berbagai pihak yang terlibat dalam kebijakan pengelolaan sampah pada bank sampah ini.
PENANGANAN KENAKALAN REMAJA TERKAIT TAWURAN OLEH POLSEK PASAR MINGGU Aleksiva Nouvalsukma, Fairuz; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.46480

Abstract

Brawls are a frequent form of juvenile delinquency in the Pasar Minggu area, necessitating the intervention of the Pasar Minggu Police Sector. According to Indonesian law (Undang-undang Nomor 2 Tahun 2002), the police are tasked with maintaining public order and security, enforcing laws, and providing community services. However, field observations reveal that the performance of Polsek Pasar Minggu in handling juvenile delinquency, specifically brawls, remains suboptimal. This study utilizes Agus Dwiyanto's (2006) organizational performance theories and Ruky's factors of organizational performance, employing qualitative descriptive methods including observation, documentation, and interviews. Findings indicate inefficiencies in efficiency, effectiveness, fairness, and responsiveness, influenced by technology, input quality, physical environment, organizational culture, leadership, and human resource management. Recommendations are provided to improve these dimensions.
PENGARUH KUALITAS SISTEM DAN KUALITAS INFORMASI TERHADAP KEBERHASILAN SISTEM GELANG ANTING DI PUSKESMAS LOSARI PEMALANG Kamaliyah Rosyadah, Amanda; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45126

Abstract

This study aims to analyze the effect of system quality and information quality on the success of the Gelang Anting System at Puskesmas Losari Pemalang. With the background of high stunting cases in Indonesia and Pemalang Regency, as well as the Losari Health Center's efforts to develop technology-based innovations for stunting prevention. The research method used in this study is a quantitative approach with a sample of 78 respondents, using proportional random sampling technique and Likert scale for data collection. Hypothesis testing is done with Kendall's Tau-b correlation test to determine the effect partially, Kendall's W concordance to determine the effect simultaneously or together, and the coefficient of determination test to determine how strong the influence between variables. The results showed a positive and significant influence between system quality on system success, information quality on system success, and system quality and information quality together on system success with a significance of 0.000 <0.05. Based on the results of the study, it is recommended to improve the indicators of system quality and information quality to support the successful implementation of the Gelang Anting application.
MANAJEMEN PARTISIPATIF PADA PENGEMBANGAN OBJEK WISATA URBAN HERITAGE MELALUI EVENT FESTIVAL KOTA LAMA SEMARANG Budi Ramadhan, Dimas; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.44687

Abstract

Participatory Management in the development of urban heritage tourism objects through the Semarang Old Town Festival Event examines the role of lower management in contributing to organizational performance. Researchers focus on several issues including, information about organizational identity, member training, employment and membership agreements, scope of work and decision making at the lowest level of management. Researchers use qualitative methods supported by the acquisition of data and facts through observation, interviews, and literature studies. This research was conducted from January to March 2024 at the Semarang City Culture and Tourism Office and the Semarang Old Town Festival Organization. Researchers using participatory management thinking framework by (Ardekani & Jahromi, 2011) and analysis of factors inhibiting participatory management by (Neumann, 2018) that, Semarang Old Town Festival Organization has weaknesses in the implementation of participatory management, this is indicated by the training objectives that are not achieved, the absence of black on white physical archives regarding membership validity, and team management almost entirely does not have a young generation. Therefore, it is necessary to affirm the obligations of members in participating in training, making black on white physical archives and conducting regeneration and open recruitment for the younger generation in running the Semarang Old Town Festival Organization.
ANALISIS PERAN STAKEHOLDERS DALAM PENGEMBANGAN DESA WISATA JATIREJO, KECAMATAN GUNUNGPATI, KOTA SEMARANG Phytaloka Gayatri, Nyken Ayu; Warsono, Hardi; Santoso, Slamet
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42465

Abstract

One of the principles of sustainable development is the concept of tourism village development. Through the Decree of the Mayor of Semarang Number: 556/819 concerning the Designation of Semarang City Tourist Villages, Jatirejo Tourist Village is one of the tourist villages in Semarang City which has quite promising potential for development. Development certainly involves the contribution of various stakeholders involved. This research aims to identify the role of stakeholders and analyze the inhibiting and driving factors in the development of the Jatirejo Tourism Village. This research uses a qualitative descriptive method with data collection through observation, interviews and documentation. The research results show that the roles of the stakeholders involved consist of primary stakeholders which include nongovernmental organizations, local residents, and visitors/tourists and secondary stakeholders which consist of the government and academics. Supporting factors consist of values (individuals, organizations, policies and professionalism), communication, trust and policies, while inhibiting factors consist of lack of competence and participation of Pokdarwis members, lack of participation of Pokdarwis members and local residents, less than optimal marketing of tourism products. Recommendations that can be given are to increase the capacity of development and training activities, build accountability regarding the operation of the bureaucracy so that it is easy for local residents to understand, develop infrastructure, and develop communication media for the promotion of tourist villages.
PERAN STAKEHOLDERS DALAM PENGEMBANGAN DESA WISATA GOGIK DI KABUPATEN SEMARANG Inanda Nadhif, Nuno; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45485

Abstract

The development of tourist villages is an effective strategy to improve the welfare of local communities through optimizing local potential. Gogik Tourism Village in Semarang Regency is an example of a village whose potential is being developed. This research aims to analyze the role of various stakeholders in the development process of the tourist village. The methodology used is a qualitative approach with data collection through in-depth interviews, observation and documentation. The stakeholders involved include the Semarang Regency Tourism Office, Gogik Village Government, Village-Owned Enterprises (BUMDes), Tourism Awareness Groups (Pokdarwis), and local communities. The research results show that the role of the Semarang Regency Tourism Office is very vital in providing basic infrastructure and regulations that support the development of tourist villages. The Gogik Village Government has a proactive role in educating the community. BUMDes plays a role in preparing superior programs such as improving tourist areas, improving facilities and improving the quality of tourist villages. Pokdarwis contributes to managing facilities and organizing tourism activities as well as marketing tourist villages. Meanwhile, local communities act as supporters and provide significant contributions. This collaboration between stakeholders produces various positive impacts, such as improving the local economy, preserving culture and the environment, and increasing community capacity. However, the challenges faced include limited resources, inadequate coordination between stakeholders, and the gap between community expectations and reality on the ground. This research recommends increasing communication and cooperation between stakeholders, as well as increasing participation by implementing a comprehensive educational program for the sustainable development of the Gogik Tourist Village.
Co-Authors Achmad Faizun M Adhisti Tiara Imansari Adhitya Putra Nugroho Afriani Hanna Sagala Agatha Idriani Pratiwinegara Agitha Hutasoit, Cecilia Albir Lukmansyah, Aleksiva Nouvalsukma, Fairuz Alfa Mutiara Dewi Alma Rintawati, Rosita Aloysius Rengga Aloysius Rengga Alvianita, Vivi Amanda Natasya Putri Anba, Effnuz Al Andika Wicaksono, Nabil Anggie Ayuni Nurfakhirah Anggita Hening Pradany Annisa Syafaatul Azmi Anshori, Wahyu Aji Wahid Ardian Prasetyo Ari Subowo Ari Subowo Audrey Al Fahri, Aulia Aufarul Marom Azhar Ar Rahman, Zakaria Bahtiar, Agung Bannu Priyambudi Bekti Rahayu Binary Latief, Capella Majid Br Peranginangin, Fitri Anggi Budi Ramadhan, Dimas Bulan Prabawani Cahyo Bagus Puji Widodo Carvi Eufrat Sativa,, Coriandri Chi Chi Gita Paramita Choliq Ilcham Ramadhan Danang Rifkianto Wibowo Dany Widiastuti David Dwi Prasetyo David Perdana Putera, David Perdana Dela Putri Bestari, Kinanti Deo Budhi Anggitlistio Desinta Amelia Putri Dewi Mayangsari Dewi Nurul Aisyah Dewi Rostyaningsih Dian Prayoga Nugraha Diastuti, Juning Didik Nugroho Dyah Hariani Dyah Lituhayu Dyah Lituhayu Dzakiyyah Rahmawati, Yulita Effnuz Al Anba Eka Yuli Trisnawati El Fikri, Nabil Endang Larasati Setyaningsih Endang Larasati Setyaningsih Enggar Rayi Pradiningrum Ervita Rizqi Yuliyana Sari Esra Oktavia Siahaan Fathurrohman Fathurrohman Fathya Ammaliasari, Puspita Fitria Ulfa Triana Galih Wahyu Pradana Galih Wardana Galuh Purnama Putri Ghana Abdila Hekmatyar Gisti Raisy Ismiartha Hafizha, Bianca Alma Hardi Warsono Hardiansyah Hutabarat Hartuti Purnaweni Hendro Saptono Herbasuki Nurcahyanto Hesti Larasati Hesti Lestari Hesti Lestari Hidayat, Andri Rahmat Ida Hayu Dwimawanti Ifaf Agasinta, Ismah Ike Soraya Inanda Nadhif, Nuno Iqtyar, Odiakta Itsnani Mardlotillah Kamaliyah Rosyadah, Amanda Kamila, Rulla Hasna Kismartini Kismartini Kowam Syaiful Kalam Lelyana Dwi Jayani Liana, Dwi Afri Linda Widowati M. Awaluddin, M. Maesaroh Maesaroh Maesaroh Maesaroh Maesaroh Maesaroh Margaretha Suryaningsih Mashpufah, Raina Nurvita Mega Fitria Ayuningputri Meitisa Vanya Simanjuntak Melati Putri Muhamad Jihafan, Haykal Muhammad Burhanudin Noor Muhammad Fakhri Rizqyanto Muhammad Farrel Ronan Muhammad Rafli Anggara1 Musyaffa Marsa, Devin Naila Authori Ndikron Ndikron, Ndikron Neisya Rahma Isyak, Siti Nina Widowati Nur Cahyo Kuncoro Rahmad Jati Nur Diana, Nabila Nur Handayani, Aisyiah Nur Tamia, Diva Oktaviana, Ita Paulus Ifon Jantua Tumanggor Phytaloka Gayatri, Nyken Ayu Pramana, Hafiz Gilang Setia Purwanto, Shahnaz Dyah Putri Natasha, Anindita R., Tri Asmoro Wisnu Radiksa Arvian Sitranata Rafica Sari Andriani Rapha, Albert Jehoshua Retna Hanani Retno Sunu Astuti Retno Sunu Astuti Retno Wijayanti Rihandoyo Rihandoyo Rina Anggraeni Riyana Afila Robeth Husein Rochmah Deiffy Amalia, Annisa Salsabela, Rahmania Rifka Salsabila, Fairuz Shafa Septiana Novitasari Setiaji, Darari Priya Setiya Rini, Diyah Siska Surya Hasnita SM. Angga Manggala Putra Soebandriyo Soebandriyo Sri Suwitri Sri Wahyu Pratiwi Suci Rejeki Sukma Indah Fitri Sundari Yuwan Angelia Sundarso Sundarso Sundarso Sundarso Susi Sulandari Sylvia Ayu Zuhaidha Titik Djumiarti Tri Widyastuti,, Fitta Tri Yuniningsih Triana Prasaja Tsuraya Annisa Salsabila Vierona Situmeang Vita Dwi Nur Fibrianingsih, Vita Dwi Nur Wahyudin, Cecep Wijanarko Wijanarko Yashinta Novia Mayasari Yovi Hayuning Nitria Yuni Kurniasih, Yuni