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All Journal Journal of Public Policy and Management Review Gema Publica : Jurnal Manajemen dan Kebijakan Publik Jurnal Manajemen Pelayanan Publik Indonesian Journal of Social Research (IJSR) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Litbang Provinsi Jawa Tengah Dialogue: Jurnal Ilmu Administrasi Publik
R Slamet Santoso
Departemen Administrasi Publik Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation

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ANALISIS IMPLEMENTASI KEBIJAKAN PEMBATASAN LALU LINTAS DENGAN SISTEM GANJIL GENAP DI PROVINSI DKI JAKARTA Fathya Ammaliasari, Puspita; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45161

Abstract

Congestion is the main traffic problem that occurs in DKI Jakarta Province. The DKI Jakarta Provincial Government together with the Department of Transportation (DISHUB) then implemented a traffic restriction policy using an odd-even system as an effort to deal with congestion problems in DKI Jakarta. This policy is a restriction on the use of four-wheeled vehicles according to vehicle plate numbers with the aim of reducing vehicle volume to overcome traffic jams. The aim of this research is to find out how the traffic restriction policy with an odd-even system is implemented in DKI Jakarta Province and to find out the supporting and inhibiting factors in policy implementation. The research method used is descriptive qualitative with data collection through observation, interviews, documentation, and literature study. The theory used is Merilee S. Grindle's Implementation Theory that consists of Content of Policy and Context of Implementation. The results of the research show that the implementers have carried out their duties well but still encounter obstacles such as an increase in vehicle volume and congestion on road sections where the odd-even policy is implemented. Supporting factors for policy implementation are good coordination between stakeholders, policy socialization, and good understanding from implementing officials, while inhibiting factors are lack of public awareness and resources in carrying out implementation.
KUALITAS PELAYANAN APLIKASI MOBILE PAKDE SEMAR HEBAT! DI BADAN PENDAPATAN DAERAH KOTA SEMARANG Neisya Rahma Isyak, Siti; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45129

Abstract

This research focuses on the problems of local tax services through the Pakde Semar Hebat! mobile application. These problems include several features in the application that cannot be fully accessed on iOS-based mobile phones, the slow service process, the low number of application users, people who still often come to the service office rather than doing services through the application, and a workload exceeding the number of employees at the Regional Revenue Agency of Semarang City. The purpose of this study to analyze the service quality of Pakde Semar Hebat! mobile application at Semarang City Regional Revenue Agency, and to identify factors related to the service quality of Pakde Semar Hebat! mobile application at Semarang City Regional Revenue Agency. This research uses a qualitative method with a descriptive type with an informant selection technique, namely purposive sampling and to test the validity of the data using source triangulation and technical triangulation. The data collection techniques used were interviews, observation, and documentation. The theory used in this research is the five-dimensional theory according to Parasuraman which includes tangibles, reliability, responsiveness, assurance, and empathy and the theory of factors related to service quality according to Moenir which includes awareness factors, regulatory factors, organizational factors, ability and skill factors. The results showed that the service quality of Pakde Semar Hebat! mobile application at Semarang City Regional Revenue Agency is quite optimal, but some aspects still need to be improved.
ANALISIS COLLABORATIVE GOVERNANCE DALAM PENGEMBANGAN OBJEK WISATA MUSEUM KOTA LAMA SEMARANG Ifaf Agasinta, Ismah; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43591

Abstract

Semarang city is one of the cities that has great potential in the tourism sector. Various types of tourism are offered, one of which is cultural and historical tourism. Semarang Old City Museum is one of the historical tourist destinations in Semarang City. The development of the Semarang Old City Museum is still said to have not gone well allegedly because the collaboration between the government, the private sector, and the community has not been optimal. This research aims to describe the stages of the collaborative governance process and the factors that influence the collaborative governance process in the development of the Semarang Old City Museum attraction. In this study, researchers used qualitative research methods with data collection techniques through interviews, observations, and documentations. The results of this study indicate that the collaborative governance process in the development of the Semarang Old City Museum can be said to be sufficient because the five stages of the collaborative process still have aspects that need to be improved and there are three factors that have not gone well, namely membership, communication, and resource factors. The researcher provides suggestions to improve the collaborative process and improve communication and collaboration resources so that the development of the Semarang Old City Museum can run optimally.
OPTIMALISASI PELAYANAN PUBLIK MELALUI ELECTRONIC TRAFFIC LAW ENFORCEMENT (E-TLE) OLEH DITLANTAS POLDA JAWA TENGAH DI WILAYAH KOTA SEMARANG Nur Tamia, Diva; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43694

Abstract

Effective and efficient traffic law enforcement is the main focus in improving public services in urban areas. One of the efforts taken is the implementation of Electronic Traffic Law Enforcement (E-TLE) by the Central Java Regional Police Traffic Directorate (Ditlantas Polda) in Semarang City. This study aims to analyze the optimization of public services through the implementation of E-TLE in traffic law enforcement in the region and identify success factors in this optimization. Study findings show that the implementation of E-TLE has increased the efficiency of law enforcement, accelerated action against violations, and reduced traffic accidents. Apart from that, public services also benefit from this system because the law enforcement process is faster and more transparent, increasing public trust in the police. The results of this research contribute to the understanding of the importance of technology in improving public services and the effectiveness of traffic law enforcement in metropolitan cities. Next steps could include expanding the E-TLE network and increasing public awareness of the importance of complying with traffic rules to create a safer and more orderly environment for all road users.
EVALUASI KEBIJAKAN PENANGGULANGAN BENCANA DARURAT MELALUI PROGRAM CALL CENTER U-GARUDA 112 DI KABUPATEN KUDUS Kamila, Rulla Hasna; Warsono, Hardi; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42321

Abstract

The potential for disasters in various parts of Indonesia from year to year is very threatening to people's lives, one of which is in Kudus Regency. Kudus Regency has the potential for floods, landslides, strong winds, fires, and droughts due to low topographic conditions, heat intensity, and steep slopes. Thus, the government issued a policy in the form of the U-Garuda 112 call center program as an emergency response service when experiencing disaster and emergency events. However, its practice shows problems that it does not yet have a specific and clear local regulation on 112 services, human resources, infrastructure, and budget have not reached the target, there is a data gap that occurs with the reported data, prank calls, lack of information disclosure and does not yet have an official website. The purpose of this study is to evaluate the U-Garuda 112 call center program policy and analyze the supporting and inhibiting factors for program evaluation. This research uses Bridgman and Davis policy evaluation indicators and Muh. Mujab's supporting and inhibiting factors for program evaluation. This research uses descriptive qualitative methods through interviews, observation, and documentation. The results showed that the U-Garuda 112 program has not run well and effectively due to constraints in the quality of human resources and infrastructure, lack of role clarity, and lack of fulfillment of tasks and functions. Supporting factors for program evaluation are financial support, general and community management, apparatus dominance in policy, private involvement, and stakeholder commitment. Meanwhile, the inhibiting factors are lack of understanding of the program, miscommunication, sectoral ego, difficulty in being on time, and lack of involvement of other agencies. Recommendations that can be given are to conduct regular coordination and open communication, conduct routine maintenance on the system, conduct active and massive socialization, and improve regulations, agendas, and information disclosure.
PARTISIPASI MASYARAKAT DALAM PENGEMBANGAN DESA WISATA LEREP UNGARAN KABUPATEN SEMARANG Hafizha, Bianca Alma; Santoso, R Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42316

Abstract

Peraturan Daerah Provinsi Jawa Tengah Nomor 2 Tahun 2019 menyatakan desa wisata mempunyai peranan penting untuk memajukan kesejahteraan masyarakat. Terwujudnya pengembangan yang baik bagi Desa Wisata Lerep Ungaran tentunya memerlukan partisipasi masyarakat yang mendukung. Desa Wisata Lerep merupakan desa wisata yang lebih dikenal di Kabupaten Semarang dibandingkan desa wisata lainnya, sehingga untuk menjalankan keberlanjutan pengembangan yang baik, dibutuhkan partisipasi masyarakat mulai dari tahap perencanaan hingga evaluasi. Penelitian ini bertujuan untuk mendiskripsikan partisipasi masyarakat dalam pengembangan desa wisata lerep dan mengidentifikasi faktor-faktor yang memengaruhi partisipasi masyarakat dalam pengembangan desa wisata lerep. Teknik pengumpulan data dengan melalui observasi, wawancara, dan dokumentasi. Data yang didapat tersebut dianalisis menggunakan teknik triangulasi sumber. Hasil penelitian menunjukkan bahwa partisipasi masyarakat dalam pengembangan desa wisata lerep yang dilihat dari tahap pelaksanaan dan pengambilan manfaat sudah telah aktif, namun masih belum efektif secara keseluruhan. Berbeda pada tahap pengambilan keputusan dan evaluasi yang masih pasif. Adapun yang mempengaruhi partisipasi masyarakat ditinjau dari faktor internal, yaitu pengetahuan dan keahlian, keinginan dalam diri masyarakat, mata pencaharian, dan pendidikan, sementara itu faktor internal yang tidak memengaruhi adalah jenis kelamin. Terdapat faktor eksternal yang memengaruhi partisipasi masyarakat, yaitu stakeholder dan media massa. Diharapkan pihak desa lerep kedepannya dapat melakukan upayaupaya agar lebih meningkatkan antusiasme dan partisipasi masyarakat dalam memberikan kontribusinya untuk pengembangan desa wisata lerep agar menciptakan pembangunan dan program-program yang lebih baik.
ANALISIS KUALITAS PELAYANAN UJI KIR KENDARAAN BERMOTOR DI DINAS PERHUBUNGAN SEMARANG Nur Diana, Nabila; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45162

Abstract

The Motor Vehicle KIR Test Service is a series of activities to test and/or inspect motor vehicle parts or components organized by the Transportation Service, one of which includes the Semarang City Transportation Service. Motor Vehicle KIR Test Services need to be implemented to ensure technical safety, protect the environment from possible pollution, ensure that motorized vehicles in operation meet technical and roadworthiness requirements, thereby creating safe, comfortable, smooth and orderly land transportation. However, in practice, the Motor Vehicle KIR Test Service has not been implemented optimally. The aim of this research is to analyze the quality of Motor Vehicle KIR Test services at the Semarang City Transportation Department and related factors. This research uses descriptive qualitative methods with data collection techniques in the form of interviews, observation and documentation. The results of the research show that the Motor Vehicle KIR Test service at the Semarang City Transportation Department has been running well although deficiencies are still found in its implementation. Factors that influence the quality of Motor Vehicle KIR Testing services at the Semarang City Transportation Department are the regulatory system, organization and income.
KEPEMIMPINAN INOVATIF DALAM MEWUJUDKAN INOVASI PELAYANAN PUBLIK DI DINAS KESEHATAN KOTA SEMARANG Hidayat, Andri Rahmat; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42323

Abstract

Inovasi pelayanan publik di Dinas Kesehatan Kota Semarang mempunyai manfaat membantu dalam proses menyelesaikan permasalahan urusan kesehatan di Kota Semarang dengan cepat. Komitmen dari Kepala Dinas Kesehatan Kota Semarang dilakukan secara maksimal sehingga mampu menghantarkan Dinas Kesehatan Kota Semarang sebagai perangkat daerah yang inovatif. Penelitian ini dilakukan untuk melihat kepemimpinan inovatif kepala dinas kesehatan dan melakukan analisis kesuksesan dengan menggunakan critical success factors (CSFs) dalam membangun inovasi pelayanan publik. Penelitian ini menggunakan metode kualitatif deskriptif dengan jenis penelitian best practices. Analisis data menggunakan aplikasi atltas.ti. Hasil penelitian menunjukan kepemimpinan inovatif dibantuk melalui visioner, kolaborasi, kemampuan mengatasi risiko, dan orientasi perubahan dilakukan dengan baik. Critical success factors dilihat dari kapabilitas internal organisasi, jaringan dan hubungan, strategi, manajemen teknologi, dan budaya inovasi dikatakan sukses dan berhasil.
IMPLEMENTASI PROGRAM TATA LAKSANA BALITA DENGAN MASALAH GIZI DI KECAMATAN KABANJAHE KABUPATEN KARO Agitha Hutasoit, Cecilia; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45537

Abstract

Lack of healthy nutritional status or more commonly called undernutrition is a state of a person in which the amount of vitality (life force) received is less than the vitality used because the amount of vitality entering is less than the recommended needs. This research is motivated by the stunting rate which is still high in Karo Regency in 2021, namely 25.3%. The sub-district that has the highest number of underweight toddlers who receive supplementary food (people) in Karo Regency in 2016-2020 is Kabanjahe Sub-district. The purpose of this study was to determine how the implementation of the Toddler Management Program with Nutrition Problems in Kabanjahe District, Karo Regency. This research uses the theory of Successful Policy Implementation from Van Meter and Van Horn. Data collection techniques using observation, interviews and literature study. Based on the results of the study, it can be concluded that the implementation of the Toddler Management Program with Nutrition Problems in Kabanjahe District is quite good because of the implementation of aspects of policy standards and objectives; resources; characteristics of the implementing organization; attitudes of the implementers; as well as communication between related organizations and implementation activities. Supporting factors contained in the program are the legitimacy of supporting policies, government support, communication technology and good funding streams. The inhibiting factors in the program are community participation, measurement tools that are not in accordance with standards and regional conditions.
HUBUNGAN KEPEMIMPINAN INOVATIF DAN KUALITAS SUMBER DAYA MANUSIA DENGAN KAPASITAS MANAJEMEN INOVASI DI DINAS KESEHATAN KOTA SEMARANG Dzakiyyah Rahmawati, Yulita; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45062

Abstract

The purpose of the study was to determine the relationship between Innovative Leadership (X1) with Innovation Management Capacity (Y), the relationship between Human Resource Quality (X2) and Innovation Management Capacity (Y), and the simultaneous relationship between Innovative Leadership (X1) and Human Resource Quality (X2) with Innovation Management Capacity (Y) in Semarang City Health Office. This study used quantitative methods through data collection in the form of questionnaires and employee interviews based on proportional random sampling techniques with as many as 48 respondents. The analysis techniques used are validity test, reliability test, Kendall Tau correlation, Kendall Concordance, and Coefficient of Determination. The results showed that there was a positive and significant relationship between Innovative Leadership (X1) and Innovation Management Capacity (Y) of 0,749 and the coefficient of determination contributed 69,5%%. The correlation of other variables shows that there is a positive and significant relationship between the Quality of Human Resources (X2) with the Innovation Management Capacity (Y) of 0,723 and the coefficient of determination contributes 69,7% and simultaneously there is a positive and significant relationship between Innovative Leadership (X1) and Human Resource Quality (X2) with Innovation Management Capacity (Y) of 0,482 and the coefficient of determination contributes 79,5%.
Co-Authors Achmad Faizun M Adhisti Tiara Imansari Adhitya Putra Nugroho Afriani Hanna Sagala Agatha Idriani Pratiwinegara Agitha Hutasoit, Cecilia Albir Lukmansyah, Aleksiva Nouvalsukma, Fairuz Alfa Mutiara Dewi Alma Rintawati, Rosita Aloysius Rengga Aloysius Rengga Alvianita, Vivi Amanda Natasya Putri Anba, Effnuz Al Andika Wicaksono, Nabil Anggie Ayuni Nurfakhirah Anggita Hening Pradany Annisa Syafaatul Azmi Anshori, Wahyu Aji Wahid Ardian Prasetyo Ari Subowo Ari Subowo Audrey Al Fahri, Aulia Aufarul Marom Azhar Ar Rahman, Zakaria Bahtiar, Agung Bannu Priyambudi Bekti Rahayu Binary Latief, Capella Majid Br Peranginangin, Fitri Anggi Budi Ramadhan, Dimas Bulan Prabawani Cahyo Bagus Puji Widodo Carvi Eufrat Sativa,, Coriandri Chi Chi Gita Paramita Choliq Ilcham Ramadhan Danang Rifkianto Wibowo Dany Widiastuti David Dwi Prasetyo David Perdana Putera, David Perdana Dela Putri Bestari, Kinanti Deo Budhi Anggitlistio Desinta Amelia Putri Dewi Mayangsari Dewi Nurul Aisyah Dewi Rostyaningsih Dian Prayoga Nugraha Diastuti, Juning Didik Nugroho Dyah Hariani Dyah Lituhayu Dyah Lituhayu Dzakiyyah Rahmawati, Yulita Effnuz Al Anba Eka Yuli Trisnawati El Fikri, Nabil Endang Larasati Setyaningsih Endang Larasati Setyaningsih Enggar Rayi Pradiningrum Ervita Rizqi Yuliyana Sari Esra Oktavia Siahaan Fathurrohman Fathurrohman Fathya Ammaliasari, Puspita Fitria Ulfa Triana Galih Wahyu Pradana Galih Wardana Galuh Purnama Putri Ghana Abdila Hekmatyar Gisti Raisy Ismiartha Hafizha, Bianca Alma Hardi Warsono Hardiansyah Hutabarat Hartuti Purnaweni Hendro Saptono Herbasuki Nurcahyanto Hesti Larasati Hesti Lestari Hesti Lestari Hidayat, Andri Rahmat Ida Hayu Dwimawanti Ifaf Agasinta, Ismah Ike Soraya Inanda Nadhif, Nuno Iqtyar, Odiakta Itsnani Mardlotillah Kamaliyah Rosyadah, Amanda Kamila, Rulla Hasna Kismartini Kismartini Kowam Syaiful Kalam Lelyana Dwi Jayani Liana, Dwi Afri Linda Widowati M. Awaluddin, M. Maesaroh Maesaroh Maesaroh Maesaroh Maesaroh Maesaroh Margaretha Suryaningsih Mashpufah, Raina Nurvita Mega Fitria Ayuningputri Meitisa Vanya Simanjuntak Melati Putri Muhamad Jihafan, Haykal Muhammad Burhanudin Noor Muhammad Fakhri Rizqyanto Muhammad Farrel Ronan Muhammad Rafli Anggara1 Musyaffa Marsa, Devin Naila Authori Ndikron Ndikron, Ndikron Neisya Rahma Isyak, Siti Nina Widowati Nur Cahyo Kuncoro Rahmad Jati Nur Diana, Nabila Nur Handayani, Aisyiah Nur Tamia, Diva Oktaviana, Ita Paulus Ifon Jantua Tumanggor Phytaloka Gayatri, Nyken Ayu Pramana, Hafiz Gilang Setia Purwanto, Shahnaz Dyah Putri Natasha, Anindita R., Tri Asmoro Wisnu Radiksa Arvian Sitranata Rafica Sari Andriani Rapha, Albert Jehoshua Retna Hanani Retno Sunu Astuti Retno Sunu Astuti Retno Wijayanti Rihandoyo Rihandoyo Rina Anggraeni Riyana Afila Robeth Husein Rochmah Deiffy Amalia, Annisa Salsabela, Rahmania Rifka Salsabila, Fairuz Shafa Septiana Novitasari Setiaji, Darari Priya Setiya Rini, Diyah Siska Surya Hasnita SM. Angga Manggala Putra Soebandriyo Soebandriyo Sri Suwitri Sri Wahyu Pratiwi Suci Rejeki Sukma Indah Fitri Sundari Yuwan Angelia Sundarso Sundarso Sundarso Sundarso Susi Sulandari Sylvia Ayu Zuhaidha Titik Djumiarti Tri Widyastuti,, Fitta Tri Yuniningsih Triana Prasaja Tsuraya Annisa Salsabila Vierona Situmeang Vita Dwi Nur Fibrianingsih, Vita Dwi Nur Wahyudin, Cecep Wijanarko Wijanarko Yashinta Novia Mayasari Yovi Hayuning Nitria Yuni Kurniasih, Yuni