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Prihatin Lumbanraja
Fakultas Ekonomi, Jurusan Manajemen, Universitas Sumatera Utara Medan
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Journal : Terbuka Journal of Economics and Business

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Performance Measurement of Human Resources PT. Pulau Bintan Jaya Based on the Human Resource Scorecard Model Mardiyah, Mardiyah; Lumbanraja, Prihatin; Madya, Faizal
Terbuka Journal of Economics and Business Vol. 2 No. 2 (2021)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarkat-Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (511.887 KB) | DOI: 10.33830/tjeb.v2i2.2521

Abstract

PT Pulau Bintan Jaya is one of the foreign investment companies producing crumb rubber in Riau Islands Province. The company had been in operation since 1969, producing rubber with a few measures which were Standard Indonesian Rubber (SIR) 5, SIR 10, and SIR 20 per customer request. Companies have conducted employee performance measurements but have not specifically measured employee performance by linking it to company strategic functions. Current performance assessments are not yet focused on human resource development efforts. There were still poorly educated employees who served as team leaders and as supervisors. As a result, work-related communication became difficult and led to multiple obstacles under which employment resources became inadequate, and the targets of corporate performance unattainable. There are issues relating to the quality of human resources, and companies have been declining demand and declining production rates for several months. The decline in demand from customers has become one of the issues to evaluate in the company's performance measurement, due to its inadequate strategic resource management. It requires alightnment of the work systems to capture the role of human resources, while in this regard some current case work accident are still faund annually in the production section, even though for the past three consecutive years the accident rate has declined, it needs to be figured out by performing performance measurements. A human resource scorecard measures the performance of human resources by finding solutions to the weaknesses of human managerial resources in PT. Pulau Bintan Jaya, and assist in linking mission vision and strategic objectives. In this study, the design results were obtained as follows: there are 15 strategic goals and 32 Key Performance Indicators, special elements of the human resource system can be driven by 16 performance drivers (called Lagging Indicators), and 16 performance outputs to be achieved (called Leading Indicators), while the results Measurement of employee performance in PT Pulau Bintan Jaya using the Human Resource Scorecard method obtained good results.
Co-Authors Abdul Rahim Matondang Amlys Syahputra Silalahi Amlys Syahputra Silalahi Ananda, Novita ANDRIANSYAH Anum, Putri Latifah Ardiansyah Toy, Jefry Arlina Nurbaity Lubis Arlina Nurbaity Lubis Aryanti, Meilisa Azzahra Syafitri Matondang, Ridha Bambang Bambang Beby Kendida Hasibuan Br Tarigan, Yuliana Chairun Nisa Cut Nizma Dalimunthe, Ritha F. Dwi Haryanto Endang Sulistya Rini Eqy Gusti Immanuel Saor Kembaren Erjan Fikry Antari Faizal Madya Fitri Ramadhani Fransiska, R. Meutia Giawa, Yohanes Ginting, Rini Troelin gresmita yulia situmorang Gulo, Famati Gulo, Yunuman Hagatha, Izuramana Harahap, Yunita Citra Sari Harefa, Oberlin Haryani Tri Puteri Hasman Hasibuan, Bebby Kandida Hasibuan, Beby Kendida Hidayat, Fajar Shidiq inaga, Anggun Tiur Ida S Isfenti Sadalia isfenti sadalia Iskandarini Isma Zulaiha Karen Tambunan Khaira Amalia Fachrudin Lase, Delipiter Lubis, Salwa Algia Mawarid Mardiyah Mardiyah Maria Damaianty Pasaribu Mastura, Mastura Mauly Purba, Mauly Meilita Tryana Sembiring, Meilita Tryana Muhammad Yalzamul Insan Nababan, Boy Chandra Nazaruddin Nilaywati, Rintan Nurul Fadhilah Onom, Jojor paham ginting Paula Tamba Pujiati Purnomo Wibowo, Rulianda Pynasthika, Qeisha Amaliah R Hamdani Harahap R. Hamdani Harahap Rachmawati, Siti Novia Radius Peranginangin Rahayu, Esty Budi Ramadani Ramadhani, Vivi Gusrini Retno Lestari Rintan Nilaywati Rosa Pangaribuan, Nani Safariani, Dewi Sembiring, Robert Sanjaya Sheila Galuh Syafira Siregar Siahaan, Elisabet Silalahi, Amlysh Syahputra Siregar, Hasan Sakti Sirojuzilam Hasyim Soekatendel, Eddy Sukaria Sinulingga Tanjung, Suci Rahmadani Theresia Berlian Afrida Tulus Andre Leonardo Vivi Gusrini Rahmadani Vivi Gusrini Rahmadani Pohan yeni absah yeni absah Yohana Sarah Margareth Br Simanjuntak Yunita Aritonang, Evawany