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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Jurnal Buana Informatika Jurnal Edukasi dan Penelitian Informatika (JEPIN) JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Sistemasi: Jurnal Sistem Informasi Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Prosiding Seminar Nasional Sains dan Teknologi Terapan JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Journal of Local Government Issues JISKa (Jurnal Informatika Sunan Kalijaga) Journal of Information Systems and Informatics PERSPEKTIF Mobile and Forensics Jurnal Teknologi Dan Sistem Informasi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Automata Reswara: Jurnal Pengabdian Kepada Masyarakat Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Riset dan Aplikasi Mahasiswa Informatika (JRAMI) Kawanua International Journal of Multicultural Studies Andalas International Journal of Socio-Humanities (AIJOSH) Journal of Vocational, Informatics and Computer Education Jurnal INFOTEL Journal of Geosciences and Applied Geology Journal of Civil Engineering and Vocational Education Al-Mizan : Jurnal Ekonomi Syariah Jurnal Ilmiah Insan Mulia Journal of Elementary Education Research Jurnal Geosaintek Indonesian State Law Review (ISLRev)
Ahmad Luthfi
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Neuroscience Social Sciences Transportation Other

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Journal : PERSPEKTIF

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Go Delivery in Producing Online-Based Police Records (SKCK) to Achieve South Sumatra Polda Service Performance Luthfi, Ahmad; Sobri, Kgs M.; Lionardo , Andries; Putra, Raniasa
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11596

Abstract

This study aims to examine and deploy an online document delivery service, named "GO DELIVERY," for processing Police Record Certificates (SKCK) at the South Sumatra Regional Police. The research follows an information technology-based system development approach, encompassing analysis, design, implementation, and evaluation phases. The analysis phase involves studying the manual SKCK process at the South Sumatra Regional Police and identifying encountered issues. Subsequently, in the design phase, a GO DELIVERY system is conceptualized, enabling applicants to submit SKCK applications online through a designated platform. Implementation entails developing the necessary applications and infrastructure to efficiently and securely support document delivery services. Finally, an evaluation assesses the GO DELIVERY service's efficacy in enhancing SKCK processing efficiency and quality. Results indicate that implementing GO DELIVERY has indeed enhanced service performance, reducing SKCK acquisition time, increasing applicant satisfaction, and optimizing resource utilization at the South Sumatra Regional Police. These findings provide a foundation for similar service development across governmental bodies, ultimately enhancing overall public service efficiency and effectiveness.
Co-Authors Abdul Aziz Achmad Yusuf Agung Firmansyah, Rico AHMAD FAISOL Ahmat Wakit Aini, Hana Nur Amali, Adityal Chisabul Amitama, Emilia Bunga Anggraini, Friska Aprilianti Nirmala S Apriyani, Mirna Ariwibisono, FX Ariyanto Ariyanto Bambang Sugiantoro Bin Wallang, Muslimin Dedy Afrizal Denny Vitasari Dewa, Chandra Kusuma Dhomas Hatta Fudholi diana, ros Didik Sudyana Dila Erlianti Ekareesakul, Kittipan Eko Yuli Handoko Erinaldi, Erinaldi Fachrudin, Kurnia Arfiansyah Fakhriansyah, Amru Rizal Fawzan, Ihsan fFaizal, Arif Fiasari, Sinta Nur Fitri Amaliyah Batubara Hafrida, Lis Halim, Muhammad Yusuf Hananfajri, Muhammad Hardika Dwi Hermawan Hasanah, Nur Uswatun Hijeriah, E. Maznah Hildawati Hildawati, Hildawati I Made Arie Widyasthana Wartana Putra Ibrahim Al khalil Ildrem Syafri Imam Riadi Indriasari, Ratna Irdina, Mutiara Kasnelly, Sri Khair, Otti Ilham Kholid Haryono Kurniawan, Andang Kusuma Dewa, Chandra Latif Syaipudin Lian Agustina Setiyaningsih Lionardo , Andries M. Said Marisa Permatasari, Marisa Maulana, Bagus Andrai Mawarni, Dinda Iga Meutia, Adinda Muhammad, Aldila Syariz Munawwaroh, Nasywa Zunaibatul Munjayyanah, Munjayyanah Mustikarini, Monika Grace Nilma, Nilma Nur Widiyasono, Nur Nurhalisa, Sabrina Nuril Anwar, Nuril Nurzabrina Anugrani Pakkaja, Ryan Alghazali Paputungan, Irving Vitra Poespitohadi, Wibisono Pratama, Syahrul Pravitasari, Norma Prayoga, Diki Priwibowo, Aqge Purnamasari, Rika Afriyanti Putra, I Made Arie Widyasthana Wartana Ramadani, Erika Ramadiniyati, Suci Raniasa Putra Rika Handayani Rike Nursafitri Rizky Achmad Almayda Almayda Rosa, Nauviana Pita Salwa, Nikmatus Shaleha, Annisa Amalia Sitti Hajerah Hasyim Sobri, Kgs M. Sopaheluwakan, Ardhasena Sri Widayati Sumarni Sumarni Suroningsih Suroningsih, Suroningsih susi susi Tuharea, Ibnu Rohan Wahyuzi, Zikri Widarta, Agung Eka Yosika, Diana Rosa Yudi prayudi Zainul’ID, Ahmad Bagus Zubizaretta, Zaid Dzulkarnain