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All Journal Jurnal Manajemen dan Agribisnis The Indonesian Journal of Business Administration Kompak : Jurnal Ilmiah Komputerisasi Akuntansi Explore: Jurnal Sistem Informasi dan Telematika (Telekomunikasi, Multimedia dan Informatika) Primary: Jurnal Pendidikan Guru Sekolah Dasar Al-Iqtishad : Jurnal Ilmu Ekonomi Syariah (Journal of Islamic Economics) Fountain of Informatics Journal Sistemasi: Jurnal Sistem Informasi JOIV : International Journal on Informatics Visualization Tazkia Islamic Finance and Business Review Jurnal Sistem dan Manajemen Industri JRSI (Jurnal Rekayasa Sistem dan Industri) Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI SYIRKAH The Accounting Journal of Binaniaga Technomedia Journal SEIKO : Journal of Management & Business Jiko (Jurnal Informatika dan komputer) Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) J-SAKTI (Jurnal Sains Komputer dan Informatika) JURIKOM (Jurnal Riset Komputer) JURTEKSI Jurnal Ilmiah Mandala Education (JIME) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Systemic: Information System and Informatics Journal IJIES (International Journal of Innovation in Enterprise System) At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Teknologi Informasi dan Multimedia Journal of Information Systems and Informatics Jurnal Teknologi Dan Sistem Informasi Bisnis Zonasi: Jurnal Sistem Informasi Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) JISA (Jurnal Informatika dan Sains) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) International Journal of Advances in Data and Information Systems MALIA: Journal of Islamic Banking and Finance Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Teknik Informatika (JUTIF) KLIK: Kajian Ilmiah Informatika dan Komputer J-SAKTI (Jurnal Sains Komputer dan Informatika) TIERS Information Technology Journal Jurnal Pajak dan Bisnis (Journal of Tax and Business) INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS Economic Reviews Journal eProceedings of Engineering Eduvest - Journal of Universal Studies Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Sistem Informasi Al-Tasyree: Jurnal Bisnis, Keuangan dan Ekonomi Syariah Jurnal Harmoni: Jurnal Akuntansi dan Keuangan Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Scientific Journal of Informatics Al-Infaq : Jurnal Ekonomi Islam
Rahmat Mulyana
Telkom University
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience Public Health Social Sciences Transportation Other

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Pengukuran Balanced Scorecard TI Berbasis COBIT 2019 Menggunakan Metrik Alignment Goals Di Divisi SDA PT XYZ Unit Incident Management Top 200 Estiningtyas, Elysia; Abdurrahman, Lukman; Mulyana, Rahmat
eProceedings of Engineering Vol. 10 No. 2 (2023): April 2023
Publisher : eProceedings of Engineering

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Abstract

Abstrak-Teknologi informasi (TI) penting bagi perusahaan sebagai support system dalam mengukur kinerja bisnis, efisiensi dan efektivitas untuk mendukung operasional perusahaan. Balanced Scorecard TI (BSC TI) merupakan alat ukur teknologi informasi perusahaan yang memiliki empat perspektif yaitu Corporate Contribution, Customer Orientation, Operation Excellence, Future Orientation. Kerangka kerja yang digunakan untuk menunjang pengukuran BSC TI yaitu framework COBIT 2019. COBIT 2019 merupakan framework yang menyediakan pedoman pengukuran kinerja serta evaluasi terhadap implementasi teknologi informasi perusahaan. Pengukuran BSC TI dilakukan pada unit Incident Management Top 200 di PT XYZ untuk mengetahui implementasi pengukuran kinerja divisi. Identifikasi metrik pengukuran perspektif BSC TI didapatkan 13 metrik yang tertuang ke dalam masing-masing perspektif dengan 4 metrik pada perspektif Corporate Contribution, 2 metrik pada Customer Orientation, 5 metrik pada Operation Excellence, dan 2 metrik pada Future Orientation.Kata Kunci - balanced scorecard TI, COBIT 2019, alignment goals
DEVELOPING ENTERPRISE ARCHITECTURE FOR BPRACO SMEs DIGITAL TRANSFORMATION BY USING TOGAF 10 Safitri, Shintya Rahma; Mulyana, Rahmat; Fajrillah, Asti Amalia Nur
JIKO (Jurnal Informatika dan Komputer) Vol 7, No 3 (2024)
Publisher : Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jiko.v7i3.8629

Abstract

Organizations must embrace emerging technology through Digital Transformation (DT) to remain competitive in the digital revolution era. While previous research has highlighted the critical role of DT strategy and architecture in driving DT success in large banks, these insights have not been thoroughly tested in small-scale banks. Small and medium-sized enterprise (SME) banks like BPR often encounter significant challenges in the DT journey, including limited infrastructure, reliance on outdated and poorly integrated systems, and slow technology adoption. These barriers hinder their ability to support the DT initiatives necessary for thriving in the digital age. This study aims to develop an enterprise architecture blueprint tailored to support DT in BPRACo, an SME-scale bank. The research follows a five-stage Design Science Research (DSR) methodology, encompassing problem explication, requirement specification, design and development, demonstration, and evaluation. Data were collected through semi-structured interviews, validated through document triangulation, and analyzed using the TOGAF 10 framework, covering phases from preliminary planning to migration. The resulting blueprint was integrated into BPRACo's DT Strategy for 2024-2026. This research enhances the understanding of enterprise architecture's role in DT within the context of SME banks. It offers practical guidance for BPRACo and similar institutions to implement prioritized enterprise architecture artifacts, facilitating a successful DT journey.
Development Of Conventional Savings And Loan Business Activities Into Sharia Savings And Loan Business Activities Sova, Mohamad Sofan; Firdaus, Achmad; Mulyana, Rahmat
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 9, No 2 (2023): DESEMBER 2023
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v9i2.10024

Abstract

Seeing the potential of the Muslim majority in this country and the euphoria of desire from the leader in the region to apply the Sharia economic principle. However, it is not by the quantity of the successful conversion of the conventional Savings and Loans Business Cooperatives into Sharia Saving and Financing Cooperatives. This research aims to identify problems, formulate solutions, and design strategies for converting conventional Savings and Loans Business Cooperatives into Sharia Saving and Financing Cooperatives. This research uses the Analytic Network Process (ANP) method by collecting opinions from various experts, such as practitioners, regulators, and experts in converting conventional Savings and loan cooperatives into Sharia Savings and loan cooperatives. This research discovers that there were similar opinions on the problems, that internal aspects caused the low conversion rate. Stakeholder interests and human resource needs are the dominant internal problems influencing the most. To solve this problem by processing data from all the respondents based on average results, the priority is the aspect of education and communication. The second priority is the aspect of gradual conversion. The proposed solution will be more effective using a market-driven strategy and rational persuasion. The implication is that the government and other stakeholders can promote the education and communication sector, where education in the form of internships and DPS or Sharia Economics training will have a significant impact.
ANALISIS LEGITIMASI PUBLIK PADA BANK SYARIAH DI INDONESIA: STUDI KASUS BANK SYARIAH MANDIRI Fathoni, Rizki; Ali, Mahbubi; Mulyana, Rahmat
Al-Infaq: Jurnal Ekonomi Islam Vol. 12 No. 1 (2021): MARET
Publisher : Fakultas Agama Islam, Universitas Ibn Khaldun Bogor

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Abstract

Berhasil melewati krisis 1998, fatwa DSN MUI bahwa bunga haram, citra relijius, dan prinsip bagi hasil merupakan hal utama yang melegitimasi operasional bank syariah di Indonsia. Namun, publik tidak cukup yakin dengan legitimasi bank syariah. Hal tersebut ditandai dengan banyak kritik terhadap produk bank syariah yang dinilai sama dengan produk bank konvensional dengan hanya berbeda nama, kontribusinya terhadap masyarakat yang dipertanyakan, hingga fraud yang terjadi di dalam tubuh bank syariah itu sendiri yang makin membuat publik mempertanyakan praktik operasional bank syariah. Penelitian ini mengambil sudut pandang publik sepenuhnya dalam menganalisis legitimasi publik terhadap BSM dengan metode konten analisis pengungkapan variabel yang ingin diketahui publik melalui laporan tahunan yang dirilis ke publik. Hasil penelitian menunjukkan bahwa meskipun masih banyak hal yang tidak diungkap oleh BSM dalam laporan tahunannya, BSM masih cukup legitimate sebagai bank Syariah.
MANAJEMEN SUPERVISI AKADEMIK DALAM MENINGKATKAN KOMPETENSI PEDAGOGIK GURU DI SDN DEWI SARTIKA CBM KOTA SUKABUMI Suharyanto H Soro; Sri Handayani; Nana Mulyana; Rahmat Mulyana; Tantan Hadian
Primary: Jurnal Pendidikan Guru Sekolah Dasar Vol. 11 No. 6 (2022): December
Publisher : Laboratorium Program Studi Pendidikan Guru Sekolah Dasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33578/10.33578/jpfkip.v11i6.9346

Abstract

This article analyzes the management of academic supervision in improving the teachers’ pedagogic competency at SDN Dewi Sartika CBM Sukabumi by using qualitative descriptive research methods. The research was conducted by analyzing the stages of planning, organizing, implementing, and assessment. The research begins with conducting interviews and observations. Planning indicators involved 1) identifying supervision plans, 2) formulating goals and output criteria for academic supervision, 3) arranging academic supervision schedules, and 4) reviewing academic supervision instruments. Organizing indicators involved 1) determining the implementation of supervision and 2)determining the teacher who will be supervised. Implementation indicators involved 1) reviewing the administration of learning devices, 2) reviewing the lesson plans, 3) carrying out supervision of the implementation of the learning process, and 4) implementing supervision of the assessment of learning outcomes. While the assessment indicators involved 1) observing supervised observation of learning outcomes assessment, 2) analyzing the results of observations of the implementation of learning, 3) analyzing academic supervision data, and 4) determining the follow-up to academic supervision. Management of academic supervision is considered to be very necessary to improve the teacher’spedagogic competency, especially teachers’ accompaniment in the teaching and learning activities in the implementation of the independent curriculum. Based on the results of interviews and observations, it is found an achievement of 74.38% with sufficient criteria for the teacher's pedagogic competency in designing the plans, implementing the teaching and learning processes, and learning evaluation and assessment.
Ambidextrous AI Governance for Driving SmartCo’s Digital Transformation Using COBIT 2019 Traditional and DevOps Azzahra, Octamevia Inkaputri; Mulyana, Rahmat; Adi, Taufik Nur
International Journal of Advances in Data and Information Systems Vol. 6 No. 3 (2025): December 2025 - International Journal of Advances in Data and Information Syste
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/ijadis.v6i3.1419

Abstract

Artificial Intelligence (AI) plays a vital role in accelerating digital transformation within the technology sector. This study investigates SmartCo, a technology company seeking to enhance the security and governance of AI implementation using an ambidextrous COBIT 2019 framework that integrates people, processes, and technology. The research adopts a Design Science Research (DSR) methodology, utilizing interviews, questionnaires, and internal document analysis until data saturation was achieved. Governance and Management Objectives (GMOs) were prioritized using design factors, DevOps practices, relevant regulations (ICT Minister Regulation No. 5/2021 and SOE Minister Regulation No. PER-2/MBU/03/2023), and previous studies. DSS05 (Managed Security Services) was selected as the primary focus, reflecting the organization’s priority on data protection and secure AI operations. The capability maturity assessment revealed gaps in security leadership, documentation, and process automation, indicating the need for more adaptive and integrated governance. Targeted improvements were implemented, including formalizing governance structures, enhancing security training, and adopting supportive technologies, which increased the DSS05 maturity level from 3.00 to 3.86. A comprehensive roadmap guides further enhancements in security-focused governance. This study provides practical insights for organizations aiming for secure, AI-enabled digital transformation. In addition, it contributes to the theoretical foundation of ambidextrous COBIT 2019 governance frameworks by demonstrating their application in a regulated technology environment.
The IT Services Management Architecture Design for Large and Medium-sized Companies based on ITIL 4 and TOGAF Framework Santosa, Iqbal; Mulyana, Rahmat
JOIV : International Journal on Informatics Visualization Vol 7, No 1 (2023)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/joiv.7.1.1590

Abstract

The development of information technology occurs rapidly in almost all areas of life. All companies must immediately carry out a business transformation following the development of information technology to survive amid increasingly fierce competition. One of the keys to this business transformation's success is an enterprise architecture that is used as a reference in planning, developing, operating, and monitoring company information technology. Implementation of service management practices in state-owned enterprises needs to be translated into IT Services Management Architecture Design, that match the IT Governance Principles as mandated in PER-03/MBU/02/2018. This research focuses on preparing an enterprise architecture design in IT service management by referring to ITIL 4 best practices. The resulting solution is a target architecture design in the business domain, data, and applications arranged according to the TOGAF framework. It was carried out in four stages: scope identification, which defines practices; preliminary phase, which resulted in 11 architecture principles; architecture vision that produces a value chain for IT service provider organizations; a business architecture which resulted in a business service/function catalog consisting of 13 business functions and 43 business services; and an information system architecture that produces a conceptual data model on the three main priority processes of IT service management and an application use-case diagram that describes the relationship between the four actors (users, service managers, service desks, and support groups) with their roles in applications. The enterprise architecture has been designed following the scope of IT service management practices commonly used as a reference for all large and medium-sized companies.
Penggunaan COBIT 2019 GMO dalam Menyusun Pengelolaan Layanan TI Prioritas pada Transformasi Digital BankCo Bq. Dinda Tarbiyatuzzahrah; Rahmat Mulyana; Ari Fajar Santoso
Jurnal Teknologi Informasi dan Multimedia Vol. 5 No. 3 (2023): November
Publisher : Sekawan Institut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35746/jtim.v5i3.400

Abstract

The rapid advancement of digital technology causes fierce competition from digital-born companies to the incumbent ones, so they need to accelerate their digital transformation (DT). Prior research has found the influence of IT governance (ITG) mechanisms on organizational performance. (OP), mediated by DT. However, there is a need to identify the prioritized IT services management initiatives to support their DT. This case study is performed in BankCo using Design Science Research (DSR) and the latest ISACA’s framework of COBIT 2019 Governance & Management Objectives (GMO). The solution and implementation roadmap results are analyzed and designed based on interviews data and documents triangulation. There are three important initiatives BankCo namely DSS05 Managed Security Service, BAI06 Managed IT Changes, and BAI04 Managed Availability and Capacity. The estimated solution implementation increased BankCo’s maturity to 3.XY. This research contributes to the knowledge base regarding IT service management prioritization and provides practical implications for BankCo to enhance their DT, and the banking industry in general.
Ambidextrous IoT governance to support EnergyCo’s digital transformation based on COBIT 2019 traditional and DevOps Prima Audina Wibowo; Rahmat Mulyana; Hanif Fakhrurroja
Jurnal Sistem dan Manajemen Industri Vol. 9 No. 2 (2025): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jsmi.v9i2.10803

Abstract

The accelerating digital transformation in the energy sector demands robust governance mechanisms for emerging technologies, particularly the Internet of Things (IoT). This study examines the governance challenges faced by an energy company in Indonesia as it strives to manage IoT ecosystems while meeting regulatory requirements and achieving organizational objectives. Despite IoT’s critical role in enabling digital transformation, limited Research has explored IoT governance frameworks grounded in COBIT 2019, especially within the energy domain. To bridge this gap, this study develops an ambidextrous IoT governance framework by integrating the Traditional and DevOps Focus Area mechanisms from COBIT 2019. The framework is designed to balance stability and adaptability in managing IoT-related risks. A Design Science Research methodology is employed, complemented by a case study approach involving interviews, questionnaires, and internal document analysis to ensure contextual relevance and data saturation. The study identifies and evaluates governance priorities by aligning Governance and Management Objectives (GMOs) with national regulations, design factors, and prior research findings. Based on gap analysis using seven components of the selected GMO, DSS (Managed Security Services), the study proposes targeted improvements to IoT governance. These include strengthening leadership accountability, advancing cybersecurity competencies, and enhancing system monitoring capabilities. The implementation of these improvements is projected to elevate the DSS maturity level from 3.29 to 3.86, supporting its digital transformation agenda in alignment with COBIT 2019. This Research contributes to the literature by offering a structured, context-aware IoT governance framework and providing actionable insights for practitioners seeking to govern IoT initiatives within complex, regulated environments.
Co-Authors Abdul Azis Abus, Achdial Farhan Achmad Fadhli Satriadi Achmad Firdaus Adjie, Askardiya R. Affifiana Prisyanti Afifah Nurul Izzati Afni Yoana Afrianda Gaza Ontoreza Afrit Wira Buana Ahmad Atqan Setyoso, Fandi Ahmad Mukhlis Yusuf Aisyah, Salsabill Nur Akbar Adriansyah Akhmad - Sultoni Ali, Mahbubi Amanda Yunia Zafarina Ananda Viamianni Andika, Dafa Andyas, Muhammad Anugerah Anni Erlina Batubara, Anni Erlina Annisa Mughniati Ari Fajar Santoso Arip Rahman Asti Amalia Nur Fajrillah Ayu Priyambodo Azzahra, Nilam Eria Azzahra, Octamevia Inkaputri Bq. Dinda Tarbiyatuzzahrah Cantika Dewi Fortuna Damas Agryan Permana Damayanti, Dida D. Delphine Yusticia Ratnasari Deri Pran Kurniawan Devita Wulandari Dewi, Yusnia Wilujeng Dwi Milenia Dian Suci Astuti Dicky Yudha Handika Dika, Dafa Dinda Bayu Rama Dinda Sekar Cendani Dini Salsabila di Kusumah Dumauli N B Simanjuntak Elviera Mahayati Haris Erliza Noor Estiningtyas, Elysia Fadhil Alreyhan Pahrevi Fakhrurroja, Hanif Farah Luthfia Fathoni, Rizki Fauzi, Rokhman Fernaldi Jonathan Fernaldi Jonathan Fiqha Felayati Fitriyana Dewi Fredella, Anisah Fritasya Dwiputri Suryoputro Ghina Khaerunnisa Gita Desca Purnama Hamdani, Muh Hasruddin Hendri Tanjung Hikam Haikal Radya Hans Ananza Inas Nisrina Inayatul Maghfiroh Iqbal Asrian Amin Iqbal Santosa Irfan Darmawan Irma Angraeini Irma Angraeini Irma Angraeini, Irma Jonathan, Fernaldi Judi Alhilman, Judi Karina Tarigan Khairiyah, Izzah Kresnaufal Nur Fadhillah Lubis, Rusdi Hamka Lukman Abdurrahman Luthfi Ramadani M. Agung Rizaldi M.Zahid Syafnel Maghfiroh, Inayatul Mahbubi Ali Mahendra, Juandra Prisma Maria Astuti Masruhen, Mohmed Firdaus bin Maulana, Tubagus N.A. Meirizky Anjani Purwati Ningsih Miyati, Hijul Mochamad Teguh Kurniawan Mochammad Teguh Kurniawan Monica Suryatama Deby Muharman Lubis Mukti, Iqbal Yulizar Murahartawaty Murahartawaty Nada Lutfi Rinanty Nana Mulyana Nasution, Shafira T. Naufal M. Fadilah Naufal Rahmadaffa Ariekananda Nazmi Robbiyani Nia Ambarsari Novi Andriani, Novi Nur Rozak Nurajrina, Hafilah Nurdinintya Athari Supratman Nurul Afifah Nurul Hilmiyah Pradika Adhea Gevani Laksana Pratama, Alfin Yoga Prayudi, Reynaldy Aditya Prima Audina Wibowo Purnama, Gita Desca Putri, Nasywah Nabilah Putri, Rilia R. Wahjoe Witjaksono Rahayu, Indah Sari Rahmat Rizal Rakan, Raihan Ramadhani, Luthfi Ramdani, Rama Putra Rara Genta Munggarani Basri Ratih Cintya Lestari Ratih Cintya Lestari Ratih Cintya Lestari, Ratih Cintya Rd. Rohmat Saedudin Rizka Putri Wahyuni Rizki Fathoni Adianto Riznawati, Nisrina Rochmad - Ryan Adhitya Nugraha Safitri, Shintya Rahma Saiful Anwar Saputra, Muhammad Tamami Dwi Sari, Laras Ayu Ditya Sinandhi, Raihan Achmad Siti Fildzah Nadhilah Suhermawan Soni Fajar Surya Gumilang Sova, Mohamad Sofan Sri Handayani Sudarso Kaderi Wiryono Suharyanto H. Soro Sujadi, Salma Andini Surya, Ignatius Christ Tampubolon, Claery Jessica Tantan Hadian Taufik Nur Adi Tien Fabrianti Kusumasari Trias Andati Trias Zulfa Nurafifah Trigama, Ginna Tubagus Nur Ahmad Maulana Tuti Alawiyah Uli Artha Wafiyah, Afifah Hasna Widi Setia Cahyani Widia Juliani Widyatasya Agustika Nurtrisha Wildan Faudzan Maulana Haryono Yahyah, Zul Fauzi Yuli Adam Prasetyo Yuli Prasetyo Zafarina, Amanda Yunia Zulkarnain Muhammad Ali