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Journal : Economics and Business Journal

The Role of Pricing in Increasing Customer Satisfaction: Analysis of The Barbershop Services Industry in Makassar City Musa, Chalid Imran
Economics and Business Journal (ECBIS) Vol. 1 No. 6 (2023): September
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v1i6.117

Abstract

This research aims to analyze the role of price in increasing customer satisfaction in the barbershop service industry in Makassar City. The barbershop services industry has grown rapidly in recent years, and competition between service providers has become increasingly fierce. One factor that influences customer decisions is the price offered by the service provider. Therefore, this research aims to explore how price can influence customer satisfaction in the barbershop context. This research uses a quantitative approach by collecting data through questionnaires distributed to barbershop customers in Makassar City. Data processing was carried out using regression analysis to identify the relationship between price and customer satisfaction. The research results show that price has a significant influence on customer satisfaction in the barbershop service industry. These findings indicate that barbershop service providers need to consider appropriate pricing strategies to increase customer satisfaction. Competitive prices and in line with the quality of services offered can provide added value for customers. Apart from that, this research also shows that there are other factors that can influence customer satisfaction, such as service quality, barbershop environment, and overall customer experience. This research contributes to the understanding of the role of price in increasing customer satisfaction in the barbershop service industry. The results of this research can be a reference for barbershop service providers in developing effective marketing strategies to increase customer satisfaction and maintain competitiveness in a competitive market.
Organizational Behavior Factors in the Implementation of Regional Financial Accounting Systems Musa, Chalid Imran
Economics and Business Journal (ECBIS) Vol. 2 No. 5 (2024): July
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v2i5.155

Abstract

Implementation of financial accounting systems is a complex process involving various factors, including organizational behavior. Organizational behavior factors play an important role in determining the success or failure of system implementation. This abstract discusses the background of the problem regarding organizational behavior factors in the implementation of financial accounting systems. Problems that often arise related to organizational behavior factors in the implementation of financial accounting systems include resistance to change, lack of management support, lack of skills and knowledge, lack of communication and involvement, and an organizational culture that does not support change. Resistance to change can arise from discomfort with changes in usual work routines or uncertainty about the success of the new system. Inadequate management support can hinder employee participation and motivation in adopting the new system. Lack of skills and knowledge needed to operate the new system can hinder effective acceptance and use. Ineffective communication and lack of employee involvement in the implementation process can lead to ambiguity and resistance. An organizational culture that does not support change and innovation can be a serious obstacle to the implementation of financial accounting systems. In addressing organizational behavior factors, it is important to pay attention to employee attitudes and perceptions, management support, effective communication, training and learning, and an organizational culture that supports change. Involving employees in the planning and decision-making stages, providing adequate training, and creating a culture that is open to change can increase the success of implementing a financial accounting system.
The Effect of Compensation on Employee Organizational Commitment at PT. Vale Tbk in Sorowako Musa, Chalid Imran; Tawe, Amiruddin
Economics and Business Journal (ECBIS) Vol. 1 No. 2 (2023): January
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v1i2.52

Abstract

The Effect of Compensation on Employee Organizational Commitment of PT. Vale Tbk in Sorowako. The purpose of this study was to determine the Effect of Compensation on Employees' Organizational Commitment at PT. Vale Tbk in Sorowako. This type of research is quantitative research. The number of samples in this study were 60 employees who were employees in the Maintenance Department of PT. Vale The results of the study after the data were processed showed that there was a positive influence between the financial compensation (X1) and non-financial compensation (X2) variables on the Organizational Commitment variable (Y) which can be shown through the results of the T test, namely variable X1 has variable X1 has t count 4.653 > 2.002 (t table) and sig. 0.000 < 0.05. Variable X2 has a t count of 3.392 > 2.002 (t table) and a sig. 0.000 < 0.05.
The Influence of Motivation on Employee Performance of Trade and Industrial Department of Gowa Regency Tawe, Amiruddin; Musa, Chalid Imran
Economics and Business Journal (ECBIS) Vol. 1 No. 2 (2023): January
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v1i2.53

Abstract

This study aims to determine the effect of motivation on employee performance at the Department of Trade and Industry of Gowa Regency. The population in this study were all employees at the Department of Trade and Industry of Gowa Regency, totaling 40 people. The number of samples used is the entire population because there are less than 100 people, namely the type of saturated cover, with this type of quantitative research. The data used are primary data and secondary data obtained using a questionnaire distribution technique. The results of the research after being processed with SPSS.21 Based on the results of the research it shows that motivation (X) has a coefficient value of 0.841 and t_count > t_table (3.385 > 2.026) and the value of Sig. of 0.002 <0.05, which means that motivation has a positive and significant effect on employee performance.
Analysis of Stock Portfolio Performance Using The Jensen Method: Case Study of the LQ45 Index on the Indonesian Stock Exchange for the Period 2019-2022 Musa, Chalid Imran; Anwar
Economics and Business Journal (ECBIS) Vol. 1 No. 2 (2023): January
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v1i2.58

Abstract

Measuring portfolio performance cannot only be seen from the returns, but also must pay attention to the risks that investors will bear. Measuring the performance of a stock portfolio can be facilitated by using a proxy, namely LQ 45 shares, which are liquid stocks with high market capitalization, have high trading frequency, have good growth prospects and financial conditions, are not volatile and have been objectively selected by the IDX and are stocks. which is safe to own because the fundamental performance of these stocks is good, so that from a risk perspective the LQ 45 stock group has the lowest risk compared to other stocks. The research objective was to determine portfolio performance assessment using the Jensen method, a case study of the LQ45 index on the Indonesian stock exchange for the 2019-2022 period. The population in this study is LQ45 index shares on the Indonesian stock exchange for the 2019-2022 period based on a purposive sampling technique. Data collection is documentation and literature study. The data analysis that will be used in this study is by using the Microsoft Excel 2010 application program to form an optimal portfolio using the Single index model and to assess the performance of a stock portfolio using the Jensen index method. the results of portfolio performance analysis of Jensen's Alpha LQ45 index optimal stocks and obtaining an average RVOR value of 0.0207 or 2.07%.
Co-Authors Abadi, Rahmat Riwayat Abdul Rahman Adelia, Haera Adharry, Muhammad Agung Widhi Kurniawan Ahmad Ali Akbar, Andi Muhammad Andi Mustika Amin Antika, Wayan Rindi Anwar Anwar , Anwar Anwar Anwar Anwar Ramli Bahri, Sarmila Basri Bado, Basri Bunaya, Bunaya Burhanuddin Burhanuddin Burhanuddin Dipoatmodjo, Tenri S.P. Dipoatmojo , Tenri S.P Djilhamzah, Alief Salsabila Edy Jumady Fajar, Akhmad Fatimah, Indira Nur Fausyah, Nur Haeruddin, Ilham Wardhana Hamka, Rezky Amelia Hasbiah, Siti Hasbiah, Sitti Idris, Abdi Akbar Ilma Wulansari Hasdiansa Indriani Agustina, Indriani Ismail, Jumrah Kabbani, Muh. Abraar Kamil, Usman Kusnadi, Syafira M. Ikhwan Maulana Haeruddin Ma'arif, Syamsul Mahiruddin, Rizky Amalia Mallarangeng, Andi Dzakwan Muhammad Rakib Musa, Muh Ichwan Musa, Muhammad Ichwan Musfira, Nur Fauziah Mutmainna, Nur Najamuddin Najamuddin, Najamuddin Nasuha, Najamuddin Natasya, Rukma Natsir, Uhud Darmawan NurAfni NurAfni Nuramaliadina, Nuramaliadina Nurdin, Ariza Zalzah Nurfadillah Nurfadillah Nurman Nurman Nurman Nurul Fadilah Aswar Nurul Haeriyah Ridwan Nurwinda Pasryb, A. Syahida Ulhaq Permatasari, Nilam Putri, Ade Lia Ramdani Putri, Aldha Aliyah Rusmadi Rahim, Abd Rahmatullah Rahmatullah Ramadhan, Muh. Resky Rauf, Anwar Rezky Amalia Hamka Rezky Andia, Anggi Ridwan, Rini Rizky Amelia Romansyah Sahabuddin Ruma, Zainal Saldiaman Saleh, Reyna Eka Saputri Sartina Septyawan, Muh. Aryadi ST. Rahmaniar Suaib, Aulia Kasmawati Sulaeman, Kurniawan Saputra Sulistiani, Riska Supatmaningsih, Tuti Sutarno, Ahmad Try Syahrul, Khaidir Syam, Sadriani Syamsul, Ikhlazhizha Taufiq, Farah Ramadhani Tawe, Amiruddin Tenri Sayu Puspitaningsih Dipoatmodjo